HunterDouglas Silhouette Operating instructions

Installation •Operation •Care
Silhouette®and Nantucket™
Window Shadings
PowerView™Motorization

CONTENTS
Getting Started:
Product View ................................................................ 1
Tools and Fasteners Needed .......................................... 2
Installation:
Installation Overview ..................................................... 3
STEP 1 — Mount the Installation Brackets ..................... 3
Inside Mount............................................................. 4
Outside Mount .......................................................... 6
End Mount................................................................ 9
STEP 2 — Install the Shading...................................... 10
STEP 3 — Connect the Power Source.......................... 11
Attach Magnetic Hold-Down Brackets (Optional) ........... 16
Operation:
Testing the Shading..................................................... 17
Using the PowerView™Remote .................................... 17
Resetting the Shading (If Necessary) ............................ 19
Troubleshooting .......................................................... 20
Care:
Removing the Shading................................................. 25
Cleaning Procedures ................................................... 25
Declarations .............................................................. 27
Warranty.........................................................Back Cover
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
© 2016 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.

GETTING STARTED
1
Product View
Battery Wand
Battery Wand Clips
Manual Control
Button
Installation
Brackets
Limit Stop
Two-On-One Headrail
• Two Shadings
• Two Motors
• One Headrail
Magnetic
Hold-Down
Brackets
(Optional)
Weight
Clip
Weight
Clip
Bottom Rail
Balance Weight
Power Cable

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Silhouette®or Nantucket™window shadings with
PowerView™Motorization. With proper installation, operation, and care, your new shadings will
provide years of beauty and performance.
Please thoroughly review this instruction booklet and the packing list before beginning the
installation.
Tools and Fasteners Needed
■Flat blade and Phillips screwdrivers ■Level (laser level is recommended)
■Measuring tape and pencil ■Pliers or heavy-duty scissors
■Power drill,
3
/ 32 " drill bit,
and
1
/ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 " screws are provided per installation bracket.
■Longer Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■Speed Nuts and Screws (Provided). Extension brackets come with screws and speed nuts.
■Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1
1
/ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
Importance of Limit Stops on Silhouette and Nantucket Window Shadings
Limit stops serve as the upper travel limit for the bottom rail, preventing it from rotating
around the fabric roll. Limit stops are located 6" from the ends of the headrail or are
centered on shadings less than 36" wide.
When a shading is made, the limit stops are adjusted according to the size of the fabric
roll. Occasionally, this adjustment changes during shipping or installation. If this happens,
problems can be fixed by readjusting the limit stops. See page 21 in the Troubleshooting
section if shading operation is difficult or if the bottom rail rotates around the fabric roll.
Shown below are the four possible positions of limit stops for large to small fabric rolls.
Large Fabric Roll Small Fabric Roll

INSTALLATION
3
Installation Overview
To install your shading, you will need to perform the following three steps:
STEP 1: Mount the Installation Brackets
STEP 2: Install the Shading
STEP 3: Connect the Power Source
STEP 1 — Mount the Installation Brackets
■Your order will include the correct number of installation brackets for your shading width, as
shown in the table below.
■Shading orders may also include spacer blocks or extension brackets, if they were specified
for added clearance.
➤Extension brackets are used for end mount shadings, as well.
■Two-On-One Headrail Shadings. Appropriate number of installation brackets are provided
for each panel.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on the mounting type chosen for your order:
➤Inside Mount — Page 4
➤Outside Mount — Page 6
➤End Mount — Page 9
Installation Bracket For Added Clearance
Shading Width Brackets
2
3
4
5Extension
Bracket
1
/ 2 " Spacer
Block
14" to 36"
36
1
/ 8 " to 79"
79
1
/ 8 " to 96"
96
1
/ 8 " to 120"
Inside Mount
Shading fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb
Outside Mount
Shading mounts outside
window opening.

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
Prepare the Installation Brackets
■If using the optional back cover: Use pliers or heavy-
duty scissors to remove both the top and bottom tabs
on the installation brackets.
➤If you have a satellite battery pack or DC power
supply, remove the top tab on the back cover
brackets. If you have a battery wand, do not
remove the top tab.
➤Snap the prongs on the back cover brackets into
the holes on the back of the installation brackets.
■If not using the optional back cover:
➤If you have a battery wand, leave both tabs on the installation brackets. The top tab
ensures that there is clearance for the wand.
➤If you have a satellite battery pack or DC power supply, remove the top tab only on the
installation brackets.
NOTE: Save these tabs once removed. They may be used as shims, if necessary.
Mount the Installation Brackets
■Measure and mark end bracket locations 2" in from each jamb.
➤If more than two installation brackets are required (see table on page 3), mark the
location of additional bracket(s) spaced evenly between the two end bracket locations.
Mount into wood whenever possible. Allow a minimum of 18" from the motor side
for the battery wand.
■Two-On-One Headrail shadings: Place installation brackets 3" on each side of the
panel split.
Top
Tab
Bottom
Tab
Remove top tab if using a satellite
battery pack or DC power supply.
Back Cover Bracket
Motor
Side
Panel Split
2"
Motor
Side
2"3"3"
Space Evenly
Jamb Jamb
Space Evenly
2"
Motor
Side
2"
Space Evenly
Jamb Jamb
Space Evenly
18" Minimum for Battery Wand

INSTALLATION
5
■Decide whether the front or back set of installation bracket holes works best in your
application. Mark the location of the screw holes.
➤The minimum depth required for mounting is 2" with a
battery wand and a back cover.
➤Minimum depth is 1
1
/ 4
"with a satellite battery pack or
DC power supply and back cover.
➤The depth required for fully recessed mounting will vary
depending on the type of headrail and vane size. Refer
to the chart below for depth requirements.
IMPORTANT: The front edges of the installation brackets must be level and aligned.
WARNING: Failure to properly align the brackets could result in the headrail
releasing from the brackets.
■Drill the screw holes using a
3
/ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■Use a level to check that the mounting surface is level. If necessary, you can shim the
brackets using the top tabs that were removed from the brackets.
■Attach the installation brackets using the screws provided.
IMPORTANT: Do not overtighten the screws. Check to ensure the
lever can be moved easily side to side. If not, loosen the screws in
one-eighth turn increments until the lever can be moved easily.
■If using the optional back cover: Install the cover into
the back cover brackets. If necessary, trim the back cover
to the desired width.
IMPORTANT: If using a battery wand, do not install the
optional back cover until the wand is installed (see page 12).
Proceed to “STEP 2 — Install the Shading” on page10.
Minimum
Depth
2" Battery Wand
1
1
/ 4 " Battery P
ack or
DC Power Supply
2"
Fully Recessed
Mounting Depths
Classic
Headrail
Quartette®4"
Headrail
Battery Wand & Back Cover 4
1
/ 16 " 4
9
/ 16 "
Satellite Battery Pack or DC Power
Supply & Back Cover 3
1
/ 2 " 4"
Back
Cover

INSTALLATION
6
Mount the Installation Brackets — Outside Mount
Prepare the Installation Brackets
■Use pliers or heavy-duty scissors to break off both
removable tabs from the installation brackets.
NOTE: Save these tabs once removed. They may be
used as shims, if necessary.
Mount the Installation Brackets
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 2" in from each of the headrail end marks.
➤If more than two installation brackets are required (see table on page 3), mark the
location of additional bracket(s) spaced evenly between the two end bracket locations.
Mount into wood whenever possible. Allow a minimum of 18" from the motor side
for the battery wand.
■Two-On-One Headrail Shadings. Place installation brackets 3" on each side of the
panel split.
■
Top
Tab
Bottom
Tab
Remove top tab if using a satellite
battery pack or DC power supply.
Back Cover Bracket
Window Opening
2"
Motor
Side
2"
Headrail End Marks
Space Evenly Space Evenly
18" Minimum for Battery Wand
Motor
Side Panel Split
2"
Motor
Side
2"3"3"
Headrail End Marks
Space Evenly Space Evenly

INSTALLATION
7
■Center the installation brackets or extension brackets on your marks and mark where to drill
the screw holes.
➤A minimum 1
1
/ 8 " flat vertical surface isrequired for the installation brackets. Extension
brackets require 1
1
/ 4 ".
➤The tops of the installation brackets or extension brackets should be at the desired
height. The brackets should be level andaligned.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
■Drill the screw holes using a
3
/ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■Attach the installation or extension
brackets using the screws provided.
IMPORTANT: The tops of the
installation brackets or extension
brackets must be level with their
front edges aligned.
IMPORTANT: If using a battery wand, use a
minimum of one
1
/ 2 " and one
1
/ 4 " spacer blocks per
installation bracket to provide the clearance required
for the battery wand and battery wand bracket.
1
1
/ 8 "Extension
Bracket
1
1
/ 4 "
1
/ 2 "
1
/ 4 "
Spacer Blocks

INSTALLATION
8
■If using spacer blocks, attach the spacer block(s) and
installation bracket to a flat vertical mounting surface
with #6screws long enough for asecure installation.
IMPORTANT: Do not add more than 1
1
/ 2 " of clearance
using spacer blocks.
IMPORTANT: The tops of the installation brackets
must be level with the front edges aligned.
■If using extension brackets, attach an installation bracket
to the underside of each extension bracket using thespeed
nuts and screws provided.
Proceed to “STEP 2 — Install the Shading” on page10.
1
1
/
2
"
Maximum
Spacer
Blocks
Longer
Screw
Speed Nuts
Screws

INSTALLATION
9
Mount the Installation Brackets — End Mount
End mount the headrail when conventional mounting techniques will not work — for example, in
an arched window opening.
■Use pliers to break off both removable tabs from the installation
brackets.
■If you ordered a back cover, attach the back cover brackets to the
installation bracket.
➤If a satellite battery pack or DC power supply is used,
first remove the top tab from the back coverbracket.
➤Snap the prongs on the back cover brackets into the
holes on the back of the installation brackets.
■Mount extension brackets to each side of the opening at the desired height of the shading.
➤The mounting surface must be vertical and flat,
not part of an arched curve.
➤Minimum mounting surface width with a built-in
battery wand is 2
1
/ 8 ".
➤Minimum mounting surface width with a satellite
battery pack or DC power supply is 1
1
/ 2 ".
■Attach the installation brackets to the extension
brackets using the provided screws and speednuts.
WARNING: To end mount shadings into a surface other than a secure wall stud, use
medium to heavy-duty wall anchors (not provided) matched to the wall thickness.
Failure to mount the brackets securely may result in injury or property damage.
■If using the optional back cover: Install the cover into the
back cover brackets. If necessary, trim the back cover to the
desired width.
IMPORTANT: If using a battery wand, do not install the
optional back cover until the wand is installed (see page 12).
Proceed to “STEP 2 — Install the Shading” on page10.
½" ¼"
Spacer Blocks
(Outside Mount)
Installation Bracket
Removable Tabs
Installation
Bracket
Back
Cover
Bracket
Remove tab if using a satellite
battery pack or DC power supply.
Extension
Bracket
1
1
/ 2 "
Minimum
Depth
Back
Cover

INSTALLATION
10
STEP 2 — Install the Shading
■Peel back the protective covering from the top of the fabric-covered headrail. Leave the rest
of the protective covering on the front of the headrail.
■Position the shading so that the
front faces you.
■Slide the headrail into the installation
brackets so the edge of the headrail
is between the lever and the bracket,
asshown.
■Firmly push the headrail into each bracket until it clicks
and the lever snaps to the right side of the bracket.
IMPORTANT: Carefully pull on the headrail at each bracket
to ensure it is installed securely.
■Completely remove the protective covering from the fabric-covered headrail.
If You Have an Optional Dust Cover (For Outside Mount Shadings)...
The dust cover is used to protect the top of the headrail from exposure on outside mounted
shadings.
■Cut the dust cover to desired width.
■Remove the paper backing on one side of the hook and loop
fastener dots.
■Apply the dots to the installation brackets on each end of theshading.
■Remove the remaining paper backing from the dots.
■Center the dust cover over the top of the shading, above the previously placed dots.
■Press the dust cover down onto the dots.
Headrail
Installation
Bracket
Lever
Slide the Headrail
Between the Lever
and the Bracket
Remove
Paper
Backing
Overhead View — No Dust Cover
Dots
Dust Cover Installed
Overhead View — No Dust Cover
Dots
Dust Cover Installed

INSTALLATION
11
STEP 3 — Connect the Power Source
NOTE: When power is connected to the motor, a green LED inside the manual control button
housing will flash to indicate the shading is ready for operation.
■Refer to the appropriate page based on your order.
➤For a battery wand, see below.
➤For a satellite battery pack, see page 12.
➤For an 18V DC power supply, see page14.
➤For an 18V DC power supply with daisy-chain connections, see page15.
➤For a C-size satellite battery wand or large DC power supply, see the instructions that
came with the unit.
If You Have a Battery Wand...
Install the Batteries into the Battery Wand
■Squeeze the cap latch to release thecap.
■Remove the cap from the battery wand.
■Install the batteries according to the
instructions on the battery wand label.
➤Hunter Douglas recommends AA alkaline batteries for use with our battery-powered
shadings. These will provide more than one year of operation, depending on usage.
Lithium and rechargeable batteries are not recommended.
■Replace the cap.
➤Align the tab with the end of the wand.
➤Press the cap on until it latches.
Mount the Battery Wand into theBattery Wand Clips
■Place the battery wand with its socket toward the motor
end of the shading.
■Push the battery wand straight up into the battery wand
clips until it snaps into place. Check to make sure the
battery wand is secure.
CAUTION: Be sure the cables do not become pinched
by the battery wand clips during installation. Damage or
overheating of components could result.
Place the socket
toward the motor end.
TabSlot
Cap
Latch
Battery
Wand
Squeeze

INSTALLATION
12
Plug the Power Cable into the Battery Wand
■From the back of the shading headrail, connect the
power cable (from the motor side) into the socket
on the battery wand.
■Two-On-One Headrail Shadings. Plug in both
cables to the battery wands.
Install the Back Cover
■If using a back cover, install it into the back cover brackets,
as shown.
Proceed to “Attach Magnetic Hold-Down Brackets (Optional)” on page16
or “Testing the Shading” on page17.
If You Have a Satellite Battery Pack...
Install the Batteries into the Battery Wand
■See the instructions on the previous page.
Mount the Satellite Battery Pack
■Decide where you want to mount the satellite battery pack. A satellite battery pack may be
mounted in any orientation.
■Mark the screw holes for the wall mount bracket.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Remove the backing from the double-sided tape. Press the
bracket into place.
■Attach the bracket using the screws provided.
Power
Cable
Battery
Wand
Wall Mount Bracket
Back
Cover
Battery Wand

INSTALLATION
13
■Position the battery wand so the power cable is easily connected to the socket.
■Snap the battery wand into the wall mount bracket.
■Replace the cover with the slot aligned to the socket in the battery wand.
■Plug the power cable from the shading into
the extension cable.
■Plug the other end of the extension cable
into the socket in the battery wand.
■Two-On-One Headrail Shadings. Plug in both
power cables into the extension cables and then
plug both extension cables into the sockets in the
battery wands.
Proceed to “Attach Magnetic Hold-Down Brackets (Optional)” on page16
or “Testing the Shading” on page17.
Socket
Battery Wand Cover
Extension
Cable
Power Cable
from Shading
Battery Wand Cover
Slot
Socket

INSTALLATION
14
If You Have a DC Power Supply...
Connect the Power Supply
■Plug the power cable from the shading
into the extension cable.
■Plug the other end of the extension cable
into the DC power supply.
■Plug the DC power supply into a standard
outlet.
■Secure the extension cable using wire
retainers (not supplied). If hiding the
cable behind the shading, make sure
it does not impede the operation of
theshading.
■Space the wire retainers approximately
15" apart along the power supply cable,
as shown.
WARNING: Keep cords and small
parts out of the reach of children.
They can wrap cords around their
necks and STRANGLE.They can
also put small parts in their
mouths and CHOKE.
WARNING: Electric shock and/or a fire hazard may occur, if not properly installed.
Proceed to “Attach Magnetic Hold-Down Brackets (Optional)” on page16
or “Testing the Shading” on page17.
Power Cable
from Shading
Extension
Cable
DC
Power
Supply
15"
Maximum
Wire Retainers

INSTALLATION
15
If You Have a DC Power Supply with Daisy-Chain Connections...
The daisy-chain feature allows up to three PowerView™shadings to be powered by a single DC
power supply. However, each shading can operate independently. The daisy-chain feature is only
available with the DC power supply option.
■Route the power cables from each shading to the connector, using an extension cable, if
necessary.
■Plug an extension cable into the connector and plug the cable into the DC power supply. Two
extension cables and two connectors are used for three shadings.
■Plug the DC power supply into a standard outlet.
Two-On-One Headrail Shadings
■Route the power cables from each side of the shading to the connector. Use extension
cables, if necessary.
■Plug the extension cables or power cables into the connector and plug the cable into the DC
power supply.
Proceed to “Attach Magnetic Hold-Down Brackets (Optional)” on page16
or “Testing the Shading” on page17.
Power Cable
from Shading
Power Cable
from Shading
Extension Cable Connector DC Power Supply

INSTALLATION
16
Attach Magnetic Hold-Down Brackets (Optional)
■Lower the shading, keeping the vanes closed.
■Place the magnetic hold-down brackets onto the bottom rail just inside
the end caps, oriented as shown.
■Hold the brackets while opening and closing the vanes. (It may be
necessary to have someone assist you.) Adjust the brackets to the best
overall position.
■Mark the screw locations using one of the mounting options shown
below.
➤The screw should be placed in the middle of the channel. This will allow for
adjustment.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Attach the hold-down brackets to the mounting surface
using the screws provided.
■If necessary, adjust the bracket height by loosening the
screw and sliding the bracket up or down.
Hold-Down
Bracket
Bottom
Rail
Outside Mount
Preferred Alternate
Inside Mount
Preferred Alternate
Adjust bracket
height by
loosening the
screw and slide
the bracket up or
down.

OPERATION
17
Testing the Shading
Use the manual control button to test the shading and
ensure that the motor and power source are working
correctly.
■Press the manual control button to lower the
shading. If the shading does not operate, see
“Troubleshooting” on page20.
■Test vane operation by pressing the manual control
button to open the vanes and then pressing it again
to close the vanes.
■After the vanes are fully closed, press the manual control button to raise the shading.
CAUTION: When raising the shading for the first time, observe how the fabric rolls up into
the headrail. It should roll up evenly. If the bottom rail is not level or the shading starts to
rub against either window jamb, immediately press the manual control button to stop the
shading. See “Adjust the Bottom Rail Weight” on page23.
■Two-On-One Headrail Shadings have two motors and two battery packs. The right motor
operates the right shading and the left motor operates the left shading. Use the manual
control buttons on each side to test the two shadings individually.
Using the PowerView™Remote
First, activate the remote by pulling both plastic tabs from the back battery compartment.
IMPORTANT: If you have more than one remote, see “Adding Additional Remote(s) to the
PowerView™Shade Network” in the PowerView Motorization Remote Control Guide.
Group 1
Group 2
OPEN
CLOSE
Group 3 Group 4
Group 5
Group 6
Favorite
(Shading/vane position)
LEFT ARROW
Tilts vanes closed
RIGHT ARROW
Tilts vanes open
STOP
(Press and hold for
programming mode)

OPERATION
18
Joining a Shading to a Group
IMPORTANT: The shading will not operate using the remote until it has been joined to a group.
1. Press and hold ■STOP for 4 seconds to put the remote in program mode. The lights on the
remote will flash to indicate it is in program mode.
2. Press the desired group number (1 – 6) on the remote. The backlight for the group number
will flash to show it is selected.
3. Press and hold the manual control button on the shading.
4. While continuing to press the manual button, press ▲OPEN on the remote. The shading will
move slightly to indicate it has joined the group. Release the manual control button.
5. Press and hold ■STOP for 4 seconds to exit program mode. The lights will stop flashing.
Basic Operation
1. To wake up the remote, simply pick it up or press ■STOP. The last group(s) selected will be
highlighted and active.
2. Press “all” or groups 1 – 6 to select specific shading(s) to move. Selected group button(s) will
light to show they are selected.
a. Multiple group buttons may be selected at a time.
b. To deselect a group, press the group button again. The backlight for that group button
will go out.
3. Press ▼CLOSE to lower the selected shading(s).
4. Press the right arrow to open the vanes.
5. Press the left arrow to close the vanes.
6. Press ▲OPEN to raise the selected shading(s).
7. Press ■STOP to stop shading or vane movement anywhere along its travel.
8. While a shading is in motion, press the opposite of shading motion (▲OPEN or ▼CLOSE) to
reverse direction.
9. Press ♥FAVORITE to send selected shading(s) to your preset “favorite” position. Refer to the
PowerView™Motorization Remote Control Guide on how to set a favorite position.
Operating Tips
1. When the shading is raised, pressing the right arrow will first lower the shading and then
open the vanes.
2. When the shading is lowered with the vanes open, pressing ▲OPEN will first close the vanes
and then raise the shading all the way.