HunterDouglas Pirouette Parts list manual

Installation • Operation • Care
Pirouette
®
Window Shadings
PowerView
®
Gen 3 Automation

CONTENTS
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
Questions?
Call Hunter Douglas Consumer Support at [phone].
GETTING STARTED.......................................................................1
Product View...................................................................................1
Important Operating Note...............................................................2
Tools and Fasteners Needed ..........................................................2
INSTALLATION ..............................................................................3
Installation Overview......................................................................3
STEP 1 — Mount the Installation Brackets ...................................3
Inside Mount Bracket Installation ..................................................4
Outside Mount Bracket Installation ...............................................6
End Mount Bracket Installation......................................................8
STEP 2 — Connect the Battery Wand/Mount (If Applicable)........9
STEP 3 — Install the Shading......................................................11
STEP 4 — Connect the Power Source (If Applicable)..................12
Testing the Shading......................................................................17
OPERATION..................................................................................18
Operating the PowerView App and Gen 3 Remote......................18
Resetting the Shading ..................................................................19
TROUBLESHOOTING ..................................................................20
CARE..............................................................................................26
Removing the Shading .................................................................26
Cleaning Procedures.....................................................................26
DECLARATIONS...........................................................................28
CHILD SAFETY.............................................................................29
WARRANTY .................................................................................30

GETTING STARTED
1
Product View
Installation
Brackets
Fabric-covered
Headrail
Fabric
Headrail
End Cap
Control
Button
Battery Wand
Bottom Rail
Optional Dust Cover
(For Outside Mount)
Optional Back Cover
(For Inside and End Mount)

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Pirouette®Window Shadings with PowerView®
Gen 3 Automation. With proper installation, operation, and care, your new shadings will
provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation. For information regarding operation and programming, refer to the
guide included with your remote control or wireless wall switch.
Tools and Fasteners Needed
■
1
⁄ 4 " Hex, Flat blade, and Phillips
screwdrivers
■ Level (laser level is recommended)
■ Measuring tape and pencil ■ Pliers
■ Power drill,
3
⁄ 32 " drill bit,
and
1
⁄ 4 " hex driver
■ Scissors (heavy-duty)
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per installation bracket.
■ Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws
long enough for a secure attachment.
■ Speed Nuts and Screws (Provided). Extension brackets come with screws and
speed nuts.
■ Rechargeable Battery Spacer Block Kit (Provided with Rechargeable Battery
Wand Option). Kit Includes two ½" spacer blocks and two #8 2½" screws.
■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Important Operating Note
If a shading has been fully lowered with the vanes open for a long period of time,
the vanes may become “set” — they may not easily close or flatten. This is a normal
characteristic of fabric products.
If this happens, toggle the shading up and down to coax the vanes as closed as possible.
If necessary, gently pull down on the lowest operable vane. You may also dress the vanes
gently with your hands to help them close. Then roll up the shading slowly to flatten the
vanes. Allow the fabric to remain in the headrail for up to 24 hours.
To prevent vane set, regularly “exercise” the shading by completely lowering the shading,
open and close the vanes, and then raise the shading completely into the headrail.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1
1
⁄ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
1
∕ 2 "
1
∕ 2 "
Rechargeable Battery Wand
Spacer Block Kit
(Provided with Rechargeable Battery Wand)

INSTALLATION
3
Installation Overview
To install your shading, you will need to perform the following four steps:
STEP 1: Mount the Installation Brackets
STEP 2: Connect the Battery Wand, If Applicable
STEP 3: Install the Shading
STEP 4: Connect the Power Source, If Applicable
STEP 1 — Mount the Installation Brackets
■ Your order will include the correct number of installation brackets for your shading width,
as shown in the table below.
■ Shading orders may also include spacer blocks or extension brackets, if they were
specified for added clearance.
➤ Extension brackets are used for end mount shadings, as well.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Inside Mount — page 4
➤ Outside Mount — page 6
➤ End Mount — page 8
Installation Bracket For Added Clearance
Shading Width Brackets
2
3
4
5Extension
Bracket
1
⁄ 2 " Spacer
Block
13" – 30"
30
1
∕ 8 " – 60"
60
1
⁄ 8 " – 90"
90
1
⁄ 8 " – 120"
Inside Mount
Shading fits within
window opening.
Molding
Head Jamb
Sill
Jamb Jamb
Outside Mount
Shading mounts outside
window opening.
Collectively, the sill and
jambs are called the
“window casement.”

INSTALLATION
4
Inside Mount Bracket Installation
Prepare the Installation Brackets
NOTE: The back cover bracket is not provided with
the rechargeable battery wand.
■ If using the optional back cover:
NOTE: If you have the battery wand, do not remove
the top tab on the back cover bracket. The top tab
ensures clearance for the battery wand.
➤ If you have a satellite battery pack or an 18V DC
Power Supply, remove the top tab on the back
cover bracket.
➤ Snap the back cover bracket into the metal
installation bracket.
■ If not using the optional back cover:
➤ If you have a battery wand, remove the bottom tab from the back cover bracket.
➤ Snap the back cover bracket into the metal installation bracket. This ensures adequate
space for the battery wand.
➤ If you have a satellite battery pack or an 18V DC Power Supply, it is not necessary to
use the back cover bracket.
Mount the Installation Brackets
■ Mark 2" from each jamb for bracket location.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible. Allow a minimum of 18" from the motor side for the battery
wand/rechargeable battery wand.
NOTE: Before the headrail is installed, the bracket levers need to be fully to the left.
Once the headrail is properly in place, the levers automatically click to the right.
Back Cover Bracket
Top Tab
Bottom Tab
Back Cover
Slots
Shadings with Headrail-Mounted Battery Wand Or Recharageable Battery Wand
Shadings with Optional Satellite Battery Pack or 18V DC Power Supply
Jamb
Jamb 18" Minimum
Space Evenly Space Evenly
2" 2"
Jamb
Space Evenly Space Evenly
2" 2"
Motor
Side
Motor
Side
Jamb

INSTALLATION
5
■ The depth required for mounting will vary depending on the power supply and
mounting type.
NOTE: Applies to all Pirouette®Fabrics and Vane Sizes
Power Supply Minimum
Mounting Depths
Fully Recessed
Mounting Depths
Battery Wand and Back Cover 1" 3¾"
Satellite-Mounted Rechargeable Battery
Wand, Satellite Battery Pack, or 18V DC
Power Supply and Back Cover
1" 3¾"
Headrail-Mounted Rechargeable
Battery Wand 1½" 4¼"
■ Center the brackets on your marks and mark the location of the screw holes.
■ The rechargeable battery wand requires
1
/ 2 " rear
clearance.
NOTE: Rear clearance is the distance between
the back of the installation bracket and the
nearest obstruction, such as glass or frame.
■ Use a level to check that the mounting surface is
level. Shim the brackets, if necessary.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting
into drywall.
■ Attach the installation brackets using the screws provided.
IMPORTANT: Do not overtighten the screws. Check to
ensure the bracket lever can be moved easily side to side.
If not, loosen the screws in one-eighth turn increments
until the lever can be moved easily.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to each other.
Install the Optional Back Cover
NOTE: Back cover is not provided with rechargeable
battery wand.
■ Install the cover into the back cover brackets.
■ If necessary, trim the back cover to the desired width.
Proceed to “STEP 2 — Connect the Battery Wand/Mount (If Applicable)” on
page 9.
Rear
Clearance
Nearest
Obstruction
Jamb
Back
Cover

INSTALLATION
6
Outside Mount Bracket Installation
Mount the Installation Brackets
■ Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark the wall at each end of the headrail.
➤ Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
■ Mark 2" from each end of the headrail.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible. Allow a minimum of 18" from the motor side for the battery
wand/rechargeable battery wand.
NOTE: Before the headrail is installed, the bracket levers need to be fully to the left.
Once the headrail is properly in place, the levers automatically click to the right.
■ Center the installation brackets or extension brackets on your marks and mark where to
drill the screw holes.
➤ A minimum 1" flat vertical surface isrequired for the installation brackets. Extension
brackets require 1
1
⁄ 4 ".
➤ The top of the installation brackets or extension brackets should be at the desired
height. The brackets should be level andaligned to each other.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
Headrail End Marks
Window Opening
Motor
Side
18" Minimum for Battery Wand
or Rechargeable Battery Wand
Space Evenly
Space Evenly
2" 2"
Extension
Bracket
1
1
∕ 4 "
1"

INSTALLATION
7
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■ Attach the installation or extension brackets using the screws provided.
IMPORTANT: The top of the
installation brackets or extension
brackets must be level with their
front edges aligned.
IMPORTANT: If using a headrail
mounted rechargeable battery
wand, use one
1
⁄ 2 " spacer block per
installation bracket to provide the
clearance required for the
rechargeable battery wand.
■ If using spacer blocks for added clearance, attach
the spacer block(s) and installation bracket to a flat
vertical mounting surface with #6screws or #8 2
1
⁄ 2 "
screws for rechargeable battery outside mount.
➤ The top of the spacer blocks should be at the
desired shading height.
IMPORTANT: Do not add more than 1
1
⁄ 2 " of clearance using spacer blocks.
IMPORTANT: The top of the installation brackets must
be level with the front edges aligned.
CAUTION: Use drywall anchors when mounting
into drywall.
■ If using extension brackets, attach an installation
bracket to the underside of each extension bracket using
thespeed nuts and screws provided.
Proceed to “STEP 2 — Connect the Battery Wand/Mount (If Applicable)” on
page 9.
1
1
∕
2
"
Maximum
Spacer
Blocks
Longer
Screw
Battery Wand
1
∕
2
"
Rechargeable
Battery Wand
Speed Nut
Screw

INSTALLATION
8
End Mount Bracket Installation
End mount the headrail when conventional mounting techniques will not work — for example,
in an arched window opening.
Mount the Extension and Installation Brackets
■ Mount extension brackets to each side of the opening at the desired height of the shading.
➤ The mounting surface must be vertical and flat, not part of an arched curve.
➤ Minimum mounting surface width with a built-in battery wand is 2
1
⁄ 8 ".
➤ Minimum mounting surface width with a satellite battery pack or 18V DC Power
Supply is 1", 1
1
⁄ 2 " with rechargeable battery wand.
■ Attach the installation brackets to the
extension brackets using the provided screws
and speed nuts.
WARNING: To end mount shadings
into a surface other than a secure wall
stud, use medium to heavy-duty wall
anchors (not provided) matched to the
wall thickness. Failure to mount the
brackets securely may result in injury or
property damage.
Install the Optional Back Cover
■ Remove the top tab on the back cover
brackets. See “Install the Optional Back Cover”
on page 5.
■ Install the cover into the back cover brackets.
■ If necessary, trim the back cover to the desired width.
Proceed to “STEP 2 — Connect the Battery Wand/Mount (If Applicable)” on
page 9.
Extension
Bracket
1
1
∕ 2 "
Minimum
Depth
Back
Cover

INSTALLATION
9
STEP 2 — Connect the Battery Wand/Mount (If Applicable)
For the headrail-mounted battery wand and rechargeable battery wand, battery wand clips
and battery wand/rechargeable battery mounts are installed before the shading is installed.
For other power options, the power source will be connected after the shading is installed.
For Standard Battery Wand
Plug the Power Cable into the Battery Wand
■ From the back of the shading headrail, connect the power cable from the motor side into
the socket on the battery wand.
NOTE: When power is connected to the motor, a blue LED in the bottom of the control
side end cap will flash to indicate the shading is ready for operation.
Mount the Battery Wand into the Battery Wand Clip
■ Push the battery wand into the battery wand clip until it snaps into place. Check to make
sure the battery wand is secure.
CAUTION: Be sure the cable does not become pinched by the battery wand clip during
installation. Damage or overheating of components could result.
Power
Cable
Battery
Wand

INSTALLATION
10
Headrail-Mounted Rechargeable Battery Wand
Install the Rechargeable Battery Wand Clips
■ Attach the battery wand clips to the headrail.
■ Hook the battery wand clip onto the back channel of the headrail.
IMPORTANT: Position the clip so that the battery wand will be between
installation brackets.
Install the Rechargeable Battery Mount into the Battery Wand Clips
■ From the back of the shading headrail, connect the power cable from the motor side into
the socket on the rechargeable battery mount.
■ Align the slots in the battery mount with the battery wand clips.
■ Push the battery mount onto the battery wand clips until it snaps into place. Check to
make sure the battery mount is secure.
CAUTION: Be sure the cable does not become pinched by the battery wand clips during
installation. Damage or overheating of components could result.
NOTE: Do not install the rechargeable battery wand into the battery mount before
installing the shading. See "STEP 4: Connect the Power Source — Headrail-Mounted
Rechargeable Battery Wand" on page 13 for instructions on inserting the battery wand
into the battery mount.
Proceed to “STEP 3: Install the Shading” on page 11.
Power
Cable Rechargeable
Battery Wand
Mount
Front of
Headrail
Rechargeable
Battery Wand Clip
Rechargeable
Battery Wand
Clips
Power
Cable Rechargeable
Battery Wand
Mount
Front of
Headrail
Rechargeable
Battery Wand Clip
Rechargeable
Battery Wand
Clips

INSTALLATION
11
STEP 3 — Install the Shading
IMPORTANT: Leave the protective cover on the fabric-covered headrail until you are
satisfied with the installation and operation of your shading.
■ Ensure that each lever is pushed
to the left side of the bracket
before installing the shading.
Position the shading so that the
front faces you.
■ Slide the headrail into the
installation brackets so the edge
of the headrail is between the
lever and the bracket, as shown.
■ Firmly push the headrail into each
bracket until it clicks and the lever
snaps to the right side of the bracket.
IMPORTANT: Carefully pull on the headrail
at each bracket to ensure it is installed securely.
■ Remove the protective film from the fabric-covered headrail.
Attach the Dust Cover (Optional for Outside Mounts)
The dust cover is used to protect the top of the headrail from exposure.
■ Cut the dust cover to desired width.
■ Remove the paper backing on one side of the hook and loop
fastener dots.
■ Apply the dots to the installation brackets on each end of
theshading.
■ Remove the remaining paper backing from the dots.
■ Center the dust cover over the top of the shading, above the dots.
■ Press the dust cover down onto the dots.
Headrail
Installation
Bracket
Lever
Slide Headrail
Between Lever
and Bracket
Remove
Paper
Backing
Overhead View — No Dust Cover
Dots
Dust Cover Installed

INSTALLATION
12
STEP 4 — Connect the Power Source (If Applicable)
NOTE: When power is connected to the motor, a blue LED in the bottom of the control side
end cap will flash to indicate the shading is ready for operation.
■ Refer to the appropriate page based on your order.
➤ For a an optional satellite battery pack, see below.
➤ For an optional headrail-mounted rechargeable battery wand, see page 13.
➤ For an optional satellite-mounted rechargeable battery wand, see page 14.
➤ For an optional 18V DC Power Supply, see page15.
➤ For an optional 18V DC Power Supply with daisy-chain connections, see page16.
➤ For any other Hunter Douglas power options, see the instructions that came with
the unit.
Satellite Battery Pack (If Applicable)
NOTE: Refer to this section only a satellite battery pack was included with the shade.
Mount the Satellite Battery Pack
■ Decide where you want to mount the satellite battery pack.
A satellite battery pack may be mounted in any orientation.
■ Mark the screw holes for the wall mount bracket.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
■ Remove the backing from the double-sided tape. Press the
bracket into place.
■ Attach the bracket using the screws provided.
■ Position the battery wand so the power cable is easily connected to the socket.
■ Snap the battery wand into the wall mount bracket.
■ Install the battery wand cover with the slot aligned to the socket in the battery wand.
Wall Mount Bracket
Socket
Socket
Battery Wand Cover
Slot

INSTALLATION
13
■ Plug the power cable from the shading into the satellite battery pack cable.
■ Plug the other end of the cable into the socket in the battery wand.
■ Secure the extension cable using wire retainers (not supplied).
Proceed to “Testing the Shading” on page 17.
Headrail-Mounted Rechargeable Battery Wand
Insert the Rechargeable Battery Wand into the Battery Mount
NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of
the package.
■ Match the direction of the arrow on the underside of the battery wand with the arrow on
the battery mount.
■ Insert the nose of the battery wand into the cavity of the battery mount.
■ Push the battery wand flush into the mount until the battery snaps into place.
CAUTION: Failing to insert wand properly may cause it to fall out of the mount, posing an
injury risk and potentially damaging the wand. Additionally, when mounting on a door, closing
the door with excess force may cause battery wand to dislodge from the mount, also posing
an injury risk and possibly damaging the wand.
Proceed to “Testing the Shading” on page 17.
Battery Wand Cover
Extension
Cable
Power Cable
from Shading

INSTALLATION
14
Satellite-Mounted Rechargeable Battery Wand
Install the Rechargeable Battery Mount
■ Decide where you want to install the rechargeable battery mount. This may be mounted
behind the headrail, or in any desired location near the window covering. A satellite
battery mount may be installed in any orientation.
NOTE: Satellite mount required for rechargeable batteries less than 22" in width.
➤ Make sure the provided cable is long enough to connect the satellite battery mount
and the shading.
CAUTION: The rear of the battery mount must be flush against a flat mounting surface.
Do not install brackets on a curved molding.
■ Mark the screw holes.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
■ Attach the battery mount using the screws provided.
CAUTION: Only use the screws provided with the battery mount, designed so that the
screws will install flush with the mount. Protrusion of the screws could result in either the
battery wand not attaching properly causing a failure to connect, or the wand falling out
of the mount. Do not over-tighten the screw.
■ Connect the power cable from the motor side into the power socket on the rechargeable
battery mount.
NOTE: With longer cables, wire retainers (not supplied) are recommended to secure
the cable.
2"
Power
Socket
End
Allow 2" at power socket end for the extension cable jack.
Minimum flat mounting area = 15" x 1"
13"
15" Minimum Mounting Length
1"
Battery Mount
Extension
Cable
(If Needed)
Power Cable
from Shading

INSTALLATION
15
Insert the Battery Wand into the Battery Mount
NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of
the package.
■ Match the direction of the arrow on the underside of the battery wand with the arrow on
the battery mount.
■ Insert the nose of the battery wand into the cavity of the
battery mount.
■ Push the battery wand flush into the mount until the battery snaps into place.
CAUTION: Failing to insert wand properly may cause it to fall out of the mount, posing an
injury risk and potentially damaging the wand. Additionally, when mounting on a door, closing
the door with excess force may cause battery wand to dislodge from the mount, also posing
an injury risk and possibly damaging the wand.
Proceed to “Testing the Shading” on page 17.
18V DC Power Supply
NOTE: When power is connected to the motor, a blue LED inside
the control button housing will flash to indicate the shading is ready
for operation.
■ Plug the power cable from the shading motor into the extension cable.
■ Plug the other end of the extension cable into the 18V DC power supply.
■ Plug the 18V DC power supply into a power source.
Proceed to “Testing the Shading” on page 17.
Power cable
from shading motor
Extension
cable
18V DC
Power
Supply

INSTALLATION
16
18V DC Power Supply with Daisy-Chain Connections
NOTE: The daisy-chain feature is only available with the 18V DC Power Supply option. Refer
to this section if you have an 18V Power Supply with daisy-chain connections.
The daisy-chain feature allows up to three PowerView®Gen 3 automated shades to be
powered by a single 18V DC Power Supply. However, each shade can operate independently.
■ Route the power cables from each shade to the Y Adapter using extension cables (if
necessary).
■ Plug an extension cable into the Y Adapter and the 18V DC Power Supply. A two-shade
configuration is shown below.
■ Plug the 18V DC Power Supply into a standard outlet.
■ An additional Y Adapter and two additional extension cables are used for three shades.
Proceed to “Testing the Shading” on page 17.
Extension
Cable Y Adapter
18V DC Power
Supply
Power
Cable
from
Shade
Extension
Cable

INSTALLATION
17
Testing the Shading
CAUTION: The shading should be installed before following
the steps below.
Testing the shading with the control button will allow
you to ensure that the motor and power source are
workingcorrectly.
■ Press the control button on the bottom of the motor side
end cap to test operation. If the shading does not operate,
see “Troubleshooting” on page 20.
➤ Press the control button to alternately lower, stop,
open/close the vanes, and raise the shading.
CAUTION: When raising the shading for the first time,
observe how the fabric rolls up into the headrail. It should
roll up evenly. If the bottom rail is not level or the shading
starts to rub against either window jamb, immediately
press the control button to stop the shading.
■ The control button can also be used in combination with the
PowerView App for control of advanced shade functions and home access. Open the App,
then press and hold the control button to see a list of available functions. See “Operating the
PowerView App and Gen 3 Remote” on page 18 for more information.
Control
Button
(Located at
the bottom of
the motor side
end cap)
Headrail Bottom View

OPERATION
18
Operating the PowerView App and Gen 3 Remote
Syncing and Programming Your Remote
■ Activate the remote by pulling both plastic tabs from the back battery compartment.
■ Download the PowerView®App for your smartphone or tablet at hdpvapp.com.
■ Open the PowerView App and follow the steps to set up your new shades and remote.
■ Use the PowerView App to program and manage your PowerView Gen 3 remote(s)
as accessories.
■ For more details, refer to the digital PowerView Gen 3 Automation Remote Control Guide.
Basic Operation
■ Wake up the remote by picking it up or pressing ■STOP.
■ Press group number(s) 1, 2, 3, 4, 5, and/or 6 to select one or more groups. Selected group
numbers light up white on the remote.
■ Press selected group number(s) 1, 2, 3, 4, 5 and/or 6 a second time to deselect one or
more groups. Deselected group numbers are not lit.
OPEN
LEFT ARROW RIGHT ARROW
STOP
- Stops motion
GROUP NUMBERS
Each number represents
a different group
CLOSE
- Raise shading(s)
- Lower shading(s)
- Lowers shading and
then closes the vanes
*The default first Favorite position is the shading(s) at 50% open.
**Both Favorite positions can be updated in the PowerView®App > Shade Settings.
FAVORITE
- Press once to send
shading(s) to the
first Favorite position*
- Quickly press twice to
send shading(s) to the
second Favorite
position**
ALL
- Press to select
all groups
- Lowers shading and
then opens the vanes