HunterDouglas Designer Roller Series Parts list manual

Designer Roller & Designer Screen
Shades, and Alustra®Woven
Textures®Roller Shades
with PowerView®Motorization for
Standard, Cassette, Fascia, and Dual Roller
Installation • Operation • Care

CONTENTS
Questions?
Call the Hunter Douglas Consumer Support Center at 1-888-501-8364.
© 2017 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED
Product View — Standard Shade .........................................1
Product View — Cassette Shade..........................................2
Product View — Fascia Shade..............................................3
Product View — Dual Roller Shade......................................4
Tools and Fasteners Needed .................................................5
INSTALLATION
Installation Overview.............................................................6
STEP 1 — Install the Brackets ..............................................6
STEP 2 — Install the Shade................................................17
STEP 3 — Connect the Power Source ................................20
OPERATION
Testing the Shade ................................................................ 25
Using the PowerView®Remote ..........................................25
Adjust Shade Limits (If Necessary) .....................................27
Install the Standard Bracket Cover (If Ordered) ..................28
Install the Fascia Panel........................................................28
CARE
Troubleshooting ...................................................................29
Removing the Shade............................................................31
Cleaning Procedures............................................................32
DECLARATIONS........................................................... 33

PRODUCT VIEW
1
Satellite
Battery Pack
Cover
Extension
Cable
Battery
Wand
Installation
Screws
Idle
Bracket
Bracket
Cover
(Optional) Idler
Assembly
End
Cap
Bottom
Rail
Motor
Bracket
Bracket
Cover
(Optional)
Motor
Assembly
M Bracket Shown
Shade
Button
Product View — Standard Shade

2
PRODUCT VIEW
Product View — Cassette Shade
Cassette
Installation
Brackets
Battery Wand
Clip
Battery
Wand
Outside Mount
Spacer Blocks
Manual
Control
Button
Power
Cable
End Cap
Bottom Bar

PRODUCT VIEW
3
Product View — Fascia Shade
Idler
Assembly
Idle
Bracket
Fascia
Motor
Bracket
Motor
Assembly
End Cap
(Optional)
End Cap
Bottom Bar
End Cap
Tape
Satellite
Battery Pack
Cover
Battery
Wand
Extension
Cable

4
PRODUCT VIEW
Product View — Dual Roller Shade
Satellite
Battery Pack
Cover
x2
Extension
Cable
x2
Battery
Wand
x2
Idle
Bracket
End
Cap Bottom Bar
Motor
Bracket
Installation
Screws
Motor
Assembly
Idler
Assembly

GETTING STARTED
5
Thank you for purchasing Hunter Douglas roller shades with PowerView®Motorization. With
proper installation, operation, and care, your new shades will provide years of beauty and
performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Tools and Fasteners Needed
■ Flat blade and Phillips screwdrivers
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Standard M and Cassette shades. Power drill, 3∕32" drill bit and a 1∕
4 " hex driver.
■ Standard L shades. Power drill, 1∕8" drill bit, and ¼" hex driver.
■ Fascia and Dual Roller shades. Power drill, 1∕8" drill bit, and 5∕32" hex driver.
In addition, you will need fasteners designed to work with your specific mounting surface(s).
Standard Shades
■ Standard M shades. #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per
installation bracket.
■ Standard L shades. #10 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per
installation bracket.
Cassette Shades
■ Wall mount with attached battery wand. Use the cassette spacer blocks with the
#6 x 2" screws provided.
■ Wall mount with satellite battery pack. If using without cassette spacer blocks, use
the #6 x 1
1
⁄ 2 " screws provided.
■ Ceiling mount. Use the #6 x 1
1
⁄ 2 " screws provided.
Fascia and Dual Roller Shades
■ #10 x 1
1
⁄ 2 " Phillips Hex Head Screws (Provided). 1
1
⁄ 2 " screws are provided - four
screws for fascia and six screws for dual roller shades.

INSTALLATION
6
Installation Overview
To install your shade, you will need to perform the following three steps:
STEP 1: Install the brackets and attach additional components
STEP 2: Install the shade
STEP 3: Connect the power source
STEP 1 — Install the Brackets
Identify the brackets for your shade.
■ Installation Brackets for Standard
Shades. An installation bracket is placed
at each end of the standard roller shade.
There are two sizes M and L.
■ Installation Brackets for Cassette
Shades. The number of installation
brackets required varies depending on
the shade width, as shown in thetable.
■ Installation Brackets for Fascia Shades.
An installation bracket is placed at each end of the
fascia.
■ Dual Roller Brackets. An installation bracket is placed
at each end of the dual roller shade.
Standard
Brackets
M
Standard
Brackets
L
Cassette
Installation
Bracket
Shade
Width
Brackets
Required
Up to 36" 2
36
1
/ 8 " – 66" 3
66
1
/ 8 " – 90" 4
90
1
/ 8 " – 115" 5
Fascia
Brackets
Dual
Roller
Brackets

INSTALLATION
7
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■ Refer to the appropriate page below based on the mounting type chosen for your order:
➤ Standard Shades
Inside Mount — page 8
Outside Mount — page 9
➤ Cassette Shades
Inside Mount — page 10
Outside Mount — page 11
➤ Fascia Shades — page 12
➤ Dual Roller Shades
Inside Mount — page 14
Outside Mount — page 15
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
8
Inside/End Mount — Standard Shades
■ If you ordered bracket covers. Center the ordered width -
1
⁄ 4 " in the window casement
and mark its location.
■ Shades without bracket covers. Center the ordered width -
1
⁄ 8 " in the window casement
and mark its location.
➤ Standard M shades. The minimum depth required for mounting is 1
5
⁄ 8 ". For fully
recessed mounting, the depth is 3
5
⁄ 8 ".
➤ Standard L shades. The minimum depth required for mounting is 2". For fully
recessed mounting, the depth is 2
7
⁄ 8 ".
IMPORTANT: The front edges of the installation brackets must be level and aligned to
eachother.
■ Place the outside edge of the brackets on the previously made marks, then mark each of
the screw holes.
■ Drill the screw holes using a
3
⁄ 32 " drill bit for Standard M shades or
1
⁄ 8 " for Standard
L shades.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
■ Use a level to check that the mounting surface is level. Shim the brackets if necessary.
■ Attach the installation brackets using the screws provided.
➤ End Mount Shims (Optional). To ensure light gap is even on both sides, you may
need to shim the bracket. Do not tighten the screws fully. Orient the shim as shown.
Slide the shim in between the bracket and window casement. Tighten the screws fully.
Proceed to “STEP 2 — Install the Shade” on page 17.
Inside Mount End Mount Shim
(Optional)

INSTALLATION
9
Outside Mount — Standard Shades
■ Determine the bracket locations.
➤ Center the ordered width -
1
⁄ 8 " over the window at the desired height and mark its
location.
■ Place the outside edge of each bracket on the previously made marks, then mark each of
the screw holes.
➤ Standard M shades. A minimum 2
1
⁄ 8 " flat vertical surface is required to mount
the brackets.
➤ Standard L shades. A minimum 3" flat vertical surface is required to mount
the brackets.
➤ The top of the installation brackets should be at the desired height of the shade.
■ Drill the screw holes using a
3
⁄ 32 " drill bit for Standard M shades or
1
⁄ 8 " for Standard
L shades.
■ Use a level to check that the mounting surface is level. Shim the brackets if necessary.
■ Attach the installation brackets using the screws provided.
WARNING: Product is heavy. Mount into wood/
metal studs or into concrete with concrete anchors.
Drywall anchors are not recommended.
Proceed to “STEP 2 — Install the Shade” on page 17.
Left
Bracket
Right
Bracket
Window Opening

INSTALLATION
10
Inside Mount — Cassette Shades
■ Mark 3
1
⁄ 2 " from each jamb for bracket location.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Allow a minimum of
18" from the motor end for the battery wand. Mount into wood whenever possible.
■ Center the brackets on your marks, then mark each of the
screw holes.
➤ The minimum mounting depth required for PowerView®
shades with battery wand is 2
1
⁄ 4 ", all other shades are 1
5
⁄ 8 ".
➤ Fully recessed mounting for PowerView shades with battery
wand is 4
5
⁄ 8 ", 4" for large cassette and 3
1
⁄ 2 " for small
cassette to be flush with the front of window casement.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to eachother.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
■ Use a level to check that the mounting surface is level. Shim the brackets if necessary.
Shims are not provided.
■ Attach the installation brackets using the screws provided.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete
with concrete anchors. Drywall anchors are not recommended.
Proceed to “STEP 2 — Install the Shade” on page 17.
Installation BracketsJamb Jamb
Space EvenlySpace Evenly3½" 3½"
Minimum 18" for Battery Wand
Motor
End
3½"

INSTALLATION
11
Outside Mount — Cassette Shades
■ Center the cassette over the window opening at the desired height and mark the end of
the cassette.
■ Mark 3
1
⁄ 2 " from each end of the cassette for the bracket location.
➤ If more than two installation brackets came with your order, space additional
bracket(s), between the two end brackets and mark their location. Allow a minimum
of 18" from the motor end for the battery wand. Mount into wood whenever
possible.
■ Center the brackets on your marks,
then mark each of the screw holes.
➤ A minimum 4" flat vertical surface
is required to mount the brackets.
IMPORTANT: For shades with a
battery wand, place a cassette spacer
block behind each installation bracket
to allow for the extra space needed for
these components.
■ Drill the screw holes using a
3
⁄ 32 "
drill bit.
■ Use a level to check that the mounting
surface is level.
■ Attach the installation brackets.
➤ With cassette spacer blocks, use 2" screws provided. If not using cassette spacer
blocks, use 1
1
⁄ 2 " screws provided.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete
with concrete anchors. Drywall anchors are not recommended.
Proceed to “STEP 2 — Install the Shade” on page 17.
Headrail End Marks
Window Opening
Space Evenly Space Evenly
Minimum 18" For Battery Wand
3½"
3½"
3½"
End of
Cassette
Mark
Cassette
Spacer
Block

INSTALLATION
12
Fascia Shades
■ Assemble the two end brackets and
the fascia panel.
➤ Place the top of the fascia panel into the
top indention of the brackets. Rotate the
panel down and snap it into place.
IMPORTANT: Check that the outer surfaces of
the brackets are flush with the ends of the panel.
■ Center the bracket and panel assembly
over the window at the desired height.
➤ Use a level against the bottom
edge to make sure the assembly is
level. Inside mounts may require a
shim between the brackets and the
mountingsurface.
➤ For Outside Mount. Use a pencil
to mark the bottom and outside
edges of the brackets on the
mountingsurface.
➤ For Inside Mount. Use a pencil
to mark the outside edges of the
brackets on the mountingsurface.
■ Remove the assembly from the window.
■ Remove the brackets from the fascia panel.
■ Outside Mount. Use your marks to position each bracket and mark each of the
screw holes.
➤ A minimum 4
1
⁄ 8 " flat vertical surface is required to mount the brackets.
➤ The top of the installation brackets should be at the desired height. Use your marks to
position each bracket and mark the screw holes.
IMPORTANT: The brackets should be level and aligned.
Fascia
Panel
Pencil Marks
(Outside Mount)
Pencil Marks
(Inside Mount)
Outer Surface
of the Bracket
Flush with the
Ends of the Panel
■ Inside/End Mount. Use your marks to position each bracket and mark each of the
screw holes.
➤ The minimum mounting depth required and fully recessed depth is 4
1
⁄ 8 ".
■ Drill the screw holes using a
1
⁄ 8 " drill bit.
■ Attach the installation brackets using the screws provided.
➤ End Mount Shims (Optional). To ensure light gap is even on both sides, you may
need to shim the bracket. Do not tighten the screws fully. Orient the shim as shown.
Slide the in between the bracket and window casement. Tighten the screws fully.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete
with concrete anchors. Drywall anchors are not recommended.
Proceed to “STEP 2 — Install the Shade” on page 17.
Shim
(Optional)

INSTALLATION
13
Fascia Shades
■ Assemble the two end brackets and
the fascia panel.
➤ Place the top of the fascia panel into the
top indention of the brackets. Rotate the
panel down and snap it into place.
IMPORTANT: Check that the outer surfaces of
the brackets are flush with the ends of the panel.
■ Center the bracket and panel assembly
over the window at the desired height.
➤ Use a level against the bottom
edge to make sure the assembly is
level. Inside mounts may require a
shim between the brackets and the
mountingsurface.
➤ For Outside Mount. Use a pencil
to mark the bottom and outside
edges of the brackets on the
mountingsurface.
➤ For Inside Mount. Use a pencil
to mark the outside edges of the
brackets on the mountingsurface.
■ Remove the assembly from the window.
■ Remove the brackets from the fascia panel.
■ Outside Mount. Use your marks to position each bracket and mark each of the
screw holes.
➤ A minimum 4
1
⁄ 8 " flat vertical surface is required to mount the brackets.
➤ The top of the installation brackets should be at the desired height. Use your marks to
position each bracket and mark the screw holes.
IMPORTANT: The brackets should be level and aligned.
Fascia
Panel
Pencil Marks
(Outside Mount)
Pencil Marks
(Inside Mount)
Outer Surface
of the Bracket
Flush with the
Ends of the Panel
■ Inside/End Mount. Use your marks to position each bracket and mark each of the
screw holes.
➤ The minimum mounting depth required and fully recessed depth is 4
1
⁄ 8 ".
■ Drill the screw holes using a
1
⁄ 8 " drill bit.
■ Attach the installation brackets using the screws provided.
➤ End Mount Shims (Optional). To ensure light gap is even on both sides, you may
need to shim the bracket. Do not tighten the screws fully. Orient the shim as shown.
Slide the in between the bracket and window casement. Tighten the screws fully.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete
with concrete anchors. Drywall anchors are not recommended.
Proceed to “STEP 2 — Install the Shade” on page 17.
Shim
(Optional)

INSTALLATION
14
Dual Roller Shades - Inside/End Mount
The installation brackets are always mounted so that the inner surfaces face each other. The
brackets must be mounted so the shade is level wheninstalled.
■ Center the ordered width -
1
⁄ 8 " in the window casement and mark its location.
➤ The minimum depth required for mounting is 3
1
⁄ 4 ". The fully recessed depth is 5
1
⁄ 2 ".
■ Place the outside edge of the brackets on the previously made marks and mark each of the
screw holes.
■ Remove the adhesive backing on the wire retainer and place
it to the upper back corner of the motor-side bracket.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to eachother.
■ Use a
1
⁄ 8 " drill bit to drill the screw holes.
WARNING: Product is heavy. Mount into wood/metal
studs or into concrete with concrete anchors. Drywall
anchors are not recommended.
■ Check that the mounting surface is level. Shim the brackets if
necessary.
■ Attach the installation brackets using the screws provided.
➤ End Mount Shims Optional. To ensure light gap is even on both sides, you may
need to shim the bracket. Orient the shim as shown. Slide the shim in between the
bracket and window casement. Tighten the screws fully.
Proceed to “STEP 2 — Install the Shade” on page 17.
Inside Mount End Mount
Shim
(Optional)
Wire
Retainer

INSTALLATION
15
Dual Roller Shades - Outside Mount
The installation brackets are always mounted so that the inner surfaces face each other. The
brackets must be mounted so the shade is level wheninstalled.
■ Center the ordered width measurement over the window at the desired height and mark
its location.
■ Remove the adhesive backing on the wire retainer and place
it to the upper back corner of the motor-side bracket.
■ Place the outside edge of the idle-side bracket on the
previously made mark and mark each of the screwholes.
➤ A minimum 51⁄
2 " flat vertical surface is required to
mount the brackets.
➤ The top of the installation brackets should be at
the desired height. The brackets should be level
andaligned.
Use this measurement
to mark the location
for the motor-side
bracket.
Previously
Made Mark
Outside Mount – Left Side
Wire
Retainer

INSTALLATION
16
■ Place the outside edge of motor-side bracket on
the previously made mark and mark each of the
screw holes.
➤ The top of the installation brackets should be at the
desired height.
IMPORTANT: The top of the installation brackets must
be level and aligned to eachother.
■ Use a
1
∕ 8 " drill bit to drill the screw holes.
WARNING: Product is heavy. Mount into
wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not
recommended.
■ Use a level to check that the mounting surface is level.
Shim the brackets if necessary.
■ Attach the installation brackets using the screws provided.
Outside Mount – Right Side

INSTALLATION
17
STEP 2 — Install the Shade
Standard, Fascia and Dual Roller Bracket Shades
Your shade may be standard roll or reverse roll based on your order. For dual roller shades, you
will have one of each. Be sure to orient the shade correctly before installing.
■ Remove the foam insert from the idle end of the shade.
■ Verify the top limit screw is screwed in completely. The
screw will tighten counterclockwise for standard roll and
clockwise for reverse roll.
■ The shade should be wrapped tight with the paper banding
in place. The bottom bar should be positioned just below
the fabric in either the standard or reverse roll position
based on your order.
Wall or
Window
Room Wall or
Window
Room
Standard Roll
Note: Shade are lowered for clarity. The shade should be wrapped tight with the paper banding in place.
Reverse Roll
Wall or
Window
Room
Dual Roller
Remove
Foam
Insert
Top
Limit
Screw
Reverse Roll
Standard Roll
Standard Roll
Bottom
Bar
Paper
Banding
Tube and
Shade
Fabric
Reverse Roll

INSTALLATION
18
■ Holding the shade to the window, rotate the shade to align the motor end with the
channels on the bracket before installing the idle end then push the idle end of the shade
onto the bracket.
➤ For dual roller shades, install the rear shade first.
➤ If the motor end does not line up with the channels. Remove the shade from the
idle end and rotate the shade until motor is aligned to insert into the motor bracket.
CAUTION: Do not rotate the motor in the tube manually it will damage the motor.
• Once motor is aligned, reinstall the idle end of the shade onto the bracket.
■ Slide the shade into the motor bracket until it clicks into place. Refer to the images below
for how to orient your shade. Gently pull back on the shade to ensure it is secure.
CAUTION: Be sure the power cables are not pinched or caught in the brackets.
Angle Shade
Idle
End
Standard Shades
Motor
End
Standard Shade
Motor
End
Fascia Shade
Motor
End
Dual Roller
Shade
Standard Roll
Bottom
Bar
Paper
Banding
Tube and
Shade
Fabric
Reverse Roll
Angle Shade
Idle
End
Fascia Shades
Angle Shade
Idle
End
Dual Roller Shades