HunterDouglas Duette Parts list manual

Installation •Operation •Care
Duette®and Applause®
Honeycomb Shades
LiteRise®Lifting System

CONTENTS
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
© 2010 Hunter Douglas.
® Registered trademark of Hunter Douglas. ™ Trademark of Hunter Douglas.
Getting Started:
Product View ................................................................ 1
Tools and Fasteners Needed.......................................... 2
Mounting Types and Window Terminology....................... 3
Installation Overview ..................................................... 3
Installation:
Mount the Installation Brackets — Inside Mount............. 4
Mount the Installation Brackets — Outside Mount .......... 5
Mount the Installation Brackets — End Mount ................ 7
Install the Shade ........................................................... 8
Install the LiteRise®Handle(s) ........................................ 9
Attach the Hold-Down Brackets (Optional)....................... 9
Operation:
Operate the Shade ...................................................... 10
Troubleshooting .......................................................... 11
Care:
Cleaning Procedures ................................................... 13
Remove the Shade...................................................... 14

GETTING STARTED
1
Product View
End Cap
Middle
Rail
Bottom
Rail
Installation
Brackets
Duette
®
and
Applause
®
Bottom-Up Shade
Handle Duette and Applause
Top-Down/Bottom-Up
shade not shown.
Duette
and
Applause
Duolite
™
Shade
Headrail with
Fabric-Covered
Valance

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Duette®or Applause®LiteRise®honeycomb shades.
With proper installation, operation, and care, your new shades will provide years of beauty and
performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation. If your shade has a protective plastic cover on the fabric covered headrail, keep
the plastic in place until the shade is installed.
Tools and Fasteners Needed
Flat blade and Phillips screwdriver■Level (laser level is recommended)■
Measuring tape and pencil■Needlenose pliers■
Power drill,■3∕32" drill bit, and a
1∕4" hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
#6 Hex Head Screws (Provided).
■One 11∕2" screw is provided per installation bracket
for 3∕8" pleat size; two 11∕2" screws are provided per installation bracket for 3∕4" and 11∕4"
pleat size.
Longer #6 Hex Head Screws (Not Provided).
■If using spacer blocks, use a #6 screw
long enough for a secure attachment.
Speed Nuts and Screws (Provided).
■Extension brackets come with speed nuts and screws.
Drywall Anchor (Not Provided).
■Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1½"
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

GETTING STARTED
3
Installation Overview
Your order will include installation brackets specific to your pleat size.■
The number of installation brackets required varies with headrail width, as shown below.➤
IMPORTANT: For illustration purposes, the installation bracket and the handle for 3/4"
and 11/4" pleat size are shown throughout the following instructions. The bracket and the
handle for 3/8" pleat size follow these same installation procedures.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
Refer to the appropriate page below based on your order:
■
Inside Mount, see page 4.➤
Outside Mount, see page 5➤
End Mount, see page 7.➤
Shade
Width
Brackets
Required
12" – 36" 2
361/8" – 72" 3
721/8" – 108" 4
1081/8" – 120" 5
3/8" Pleat Size
Installation Brackets
3/4" and 11/4"
Pleat Size
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
Mark 2" in from each jamb.■
If more than two installation brackets came with your order, space additional bracket(s)➤
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
Center the brackets on your marks, then mark each of the screw holes.
■
Mounting depth will vary depending on the fabric pleat size. If the window casement is➤
less than 11/4", use the angle method shown below.
For fully recessed mounting, the fabric will➤
be flush with the front of the window
casement, when raised. See the chart on the
right for the minimum depth needed to fully
recess your shade.
Typically, fully recessed inside mounting is
➤
best for energy efficiency.
IMPORTANT: The front edges of the installation brackets must be level and aligned.
Drill the screw holes using a
■3/32" drill bit.
Installation Brackets
2" 2"
Space Evenly
Space Evenly
Jamb
Jamb
Depth Chart for Bracket Placement —
Fully Recessed
Fabric Pleat Size Minimum
3/8" Pleat Fabric 21/4"
3/4" Pleat Fabric 27/8"
11/4" Pleat Fabric 35/8"
Inside Mount — Angle Method
Minimum
1/2"
Fully
Recessed
Depth
(See Chart)
Second Screw
(Optional)
Inside Mount — Fully Recessed

INSTALLATION
5
Fasten the installation brackets using the screws provided.■
Check that the mounting surface is level and the brackets are aligned. If mounting to a➤
heavily textured surface, shim the brackets, if needed.
IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors
not provided.
Proceed to
■Install the Shade on page 8.
Mount the Installation Brackets — Outside Mount
Center the headrail over the window opening at the desired height. Use a pencil to lightly■
mark each end of the headrail.
Alternatively, measure the width of the headrail and use that width to mark the headrail
➤
end points over the window opening.
Mark 2" in from each end of the headrail.
■
If more than two installation brackets came with your order, space additional bracket(s)➤
evenly between the two end brackets and mark their location. Mount into studs
whenever possible.
Center the brackets on your marks and mark the
■
screw holes.
A minimum of 1
➤1/4" flat vertical surface is
required to mount the brackets.
The top of the installation brackets should be at
➤
the desired shade height.
IMPORTANT: The brackets should be level
and aligned.
CAUTION: The rear of the brackets must be
flush against a flat mounting surface.
Do not mount brackets on curved molding.
Headrail End Marks
Window Opening
2" 2"
Space Evenly
Space Evenly
Outside Mount
with Installation
Bracket

INSTALLATION
6
If you need more than 1➤1/2" of clearance, use
extension brackets. When using extension
brackets, mark two screw holes per bracket.
Drill the screw holes using a
■3∕32" drill bit.
IMPORTANT: Use drywall anchors when
mounting into drywall. Drywall anchors
not provided.
Fasten the installation/extension brackets to the mounting surface using the
■
screws provided.
➤If using spacer blocks and shims (as spacer blocks),
first attach the installation bracket to the spacer
block before stacking additional spacer blocks (or
shims) together.
Insert the legs of the installation bracket into
➤
the tabs on the spacer block.
Then rotate the installation bracket back.
➤
IMPORTANT: A maximum of 11/2" of
spacer blocks/shims can be used per
installation bracket.
➤Fasten the installation bracket using a #6
mounting screw long enough for a secure
installation. Screws not provided.
CAUTION: The rear of the installation
brackets must be flush against a
flat mounting surface. Do not mount
installation brackets on curved molding.
Outside Mount
with Extension
Bracket
1/2"
Spacer Block
(Optional)
1/8"
Shim
(Optional)
Shims and
spacer blocks
may be stacked. Tabs
Installation
Bracket
Spacer Blocks
1
1
/
2
"

INSTALLATION
7
■When using extension brackets, attach
the installation brackets using the screws
and speed nuts provided.
Proceed to
■Install the Shade on page 8.
Mount the Installation Brackets — End Mount
End mount the headrail when conventional mounting
techniques will not work — for example, in an
arched window opening.
Mount extension brackets to each side of the
■
opening at the desired height of the shade.
The mounting surface must be vertical and flat,
➤
not part of an arched curve.
Minimum mounting surface is 1
➤1/4".
Attach the installation brackets to the extension
■
brackets using the screws and speed nuts provided.
Proceed to
■Install the Shade on page 8.
Extension
Bracket
Speed
Nut
11/4"
Minimum
Speed
Nut

INSTALLATION
8
Install the Shade
Hold the shade so that the front of the headrail (colored fabric) faces you.■
Slip the headrail onto the installation brackets, so that the front of the bracket fits under the■
groove of the headrail.
Push the headrail up and back until it snaps into place.
■
■Inspect the installation brackets to verify the back of the headrail is securely snapped into
the base of each bracket. Also, the front edge of each bracket must be in the groove of the
headrail. If any brackets are NOT installed correctly, release the shade and reinstall. If
necessary, see Remove the Shade on page 14.
Headrail
Bracket
The front of the bracket
fits under the groove.
The back of the headrail
snaps into the bracket.
Bad
Good

INSTALLATION
9
Install the LiteRise®Handle(s)
Using the LiteRise®handle provides touch of finger ease and
convenient shade operation
IMPORTANT: For shades over 60" wide, two handles will be
provided. Space these handles evenly across the rail.
Attach the handle at the center of the bottom rail.
■
Hook the prongs of the handle onto the lip of the➤
bottom rail.
Rotate the handle
➤down until it snaps onto the
bottom rail.
If your shade has a middle rail, attach the other
■
handle at the center of the middle rail. To identify
the middle rail, see Product View on page 1.
IMPORTANT: With 3/8" and 3/4" Top-Down/Bottom-Up
and Duolite™shades, attach the middle rail handle
upside-down, so that the Hunter Douglas logo is
facing down.
Attach Hold-Down Brackets (Optional)
Hold-down brackets provide stability and prevent swaying by
securing the bottom rail (i.e. often used in French door applications).
Hold-down brackets can only be used on outside mount shades.
Lower the shade and place the pins from the hold-down
■
brackets into the bottom rail end caps.
On the mounting surface, mark the screw holes.
■
Drill the screw holes using a■3∕32" drill bit.
Check that the brackets are level and aligned.
➤
Fasten the hold-down brackets to the mounting surface using the screws provided.■
Handle
Front of
Shade
Bottom Rail
Handle
Middle
Rail
Handle
Middle
Rail
Front of
Shade
3/8" and 3/4" Top-Down/Bottom-Up
and Duolite™Shades

OPERATION
10
Operate the Shade
For better support and smoother operation, use the handle when raising and lowering the shade.
To Raise the Shade
Slowly and steadily push up on the bottom rail handle.■
Allow the shade to stack evenly.
To Lower the Shade
Slowly and steadily pull down on the bottom rail handle.■
To Raise or Lower the Middle Rail (for Top-Down/Bottom-Up
and Duolite™Shades).
Slowly and steadily pull down or push up on the middle■
rail handle. To identify the middle rail, see Product View
on page 1.
IMPORTANT: With Top-Down/Bottom-Up and Duolite™
shades, you must first raise the middle rail, before
raising the bottom rail.

OPERATION
11
Troubleshooting
Problem Solution
The shade is hard
to raise or lower,
or will not raise
or lower.
Make sure that the shade fabric is not caught between the■
installation bracket and the headrail.
Check that the headrail and installation brackets are level and
■
aligned in the window. Shim the installation brackets to level the
headrail, if necessary.
If hold-down brackets are used, make sure they have been
■
released before operating the shade.
The shade raises
or lowers unevenly
or the bottom rail is
uneven when fully
raised.
Check that the headrail and installation brackets are level and
■
aligned. Shim the installation brackets to level the headrail,
if necessary.
Check to see if there is an obstruction in the shade’s path.
■If
a shade hits an obstruction as it is lowered it may become
misaligned. This may cause the shade to be angled or tilted when
fully raised. Try lowering the shade completely, then raising it to
allow it to self-correct.
Adjust the shade. See
■Shade Height Adjustment on page 12.
The shade
will not fit into
the installation
brackets.
Check that the installation brackets are level and aligned. Shim the
■
installation brackets to level the headrail, if necessary.
Be sure the heads of the screws are flush against the
■
installation bracket.
Check that the headrail is completely inserted into the installation
■
brackets. See Install the Shade on page 8.
Lift cords hang from
the bottom rail.
Tape the extra cord length to the bottom rail, or place into the
■
groove on the bottom rail for future adjustments.

OPERATION
12
Problem Solution
The bottom rail is
not level, or the
shade height is
incorrect.
Shade Height Adjustment
Shade height and adjustments to level the
bottom rail can be made by adjusting the
cord on the underside of the bottom rail.
Locate the ferrule seated in a pocket
■
in the bottom rail.
Remove the ferrule from the pocket
■
by pulling on the excess cord. If the
cord has been trimmed, pull with
needlenose pliers.
To shorten the cord, hold the cord
■
tight under the ferrule. Then slide the
ferrule up toward the pocket.
To lengthen the cord, hold the cord■
tight between the pocket and the
ferrule. Then slide the ferrule away
from the pocket.
After adjusting, place the ferrule fully■
back into the pocket.
Once you are certain of the final
■
adjustments, tape the extra cord
length to the bottom rail, or place into
the groove on the bottom rail for future
adjustments.
The ferrule has
come off the cord.
How do I rethread
the ferrule?
■Thread the end of the cord into the tapered
end of the ferrule. Loop the cord around
the ferrule and back through the tapered
end. Make sure the loop fits into the
groove on the side of the ferrule.
Bottom Rail
Pocket
Pull cord
to remove
ferrule from
the pocket.
Ferrule
Cord
Slide the
ferrule down
to lengthen
the cord.
To
Lengthen
To Shorten
Slide the
ferrule up
to shorten
the cord.
Be sure the cord
loop fits into
the ferrule
groove.
Cord
Loop

CARE
13
Cleaning Procedures
Hunter Douglas Duette®and Applause®honeycomb shades are made of anti-static, dust-
resistant fabric which repels dirt and dust. For most honeycomb fabrics, the following cleaning
options are available.
Dusting
Regular light dusting with a feather duster is all the cleaning that is needed in most■
circumstances.
Vacuuming
CAUTION: Do not vacuum Architella®Elan®and Architella Elan Eclipse™fabrics.
For deeper cleaning, vacuum gently with a brush attachment.
■
Compressed Air/Hair Dryer (Cool Setting)
Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades.■
Spot-Cleaning
CAUTION: Do not spot-clean Batiste, Opalessence™, and Royale fabrics.
Prepare a solution of warm water and a mild detergent.
■
Dampen a clean cloth in the solution and wring it out.■
Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.■
Allow the shade to dry in the completely lowered position.■
Bathtub Cleaning/Water Immersion
CAUTION: Do not immerse fabric-covered valances. Do not immerse Commercial, Royale, and
opaque fabrics.
Immerse the shade in a basin or bathtub filled with warm water and a mild detergent. Never
■
immerse the headrail into the solution.
Rinse with clean water.
■
Before removing from the rinse water, fully raise the shade and tilt it to allow excess water■
to drain off.
Dry the shade completely in the lowered position.
■

CARE
14
Ultrasonic Cleaning
CAUTION: Do not ultrasonically clean fabric-covered valances. Do not ultrasonically clean
Commercial, Opalessence™, Sunterra™and opaque fabrics.
Some honeycomb fabrics can be ultrasonically cleaned by a professional.
■
Specify that a mild detergent solution be used.■
Never immerse the headrail into the solution.■
Dry the shade completely in the lowered position.■
Injection/Extraction Cleaning
This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty
solution in the same motion.
CAUTION: Do not use injection/extraction cleaning on fabric-covered valances.
Use only the dry method of injection/extraction for Applause
■® fabrics as well as Duette®
Architella®, Ariosa™,Commercial, Opalessence, Panache™, and opaque fabrics.
If using injection/extraction for Batiste fabrics, specify that no chemicals are used
■
(water only).
Removing the Shade
Lower the shade approximately 4".■
While holding the headrail, push back on the bottom tab of the installation bracket using a■
small flat blade screwdriver to release the bottom edge of the headrail.
After releasing the bottom edge, roll the back of the headrail down and out from the bracket.
■
Bottom
Tab
Back of
Shade Headrail
Bracket

Notes

Notes

The Hunter Douglas®Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly
satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support of this policy
of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
NOTE :In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental
or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
COVERED
BY ALIFETIME LIMITED WA R R A N T Y
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship
or failure to operate for as long as the original
retail purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the
date of purchase.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
NOT COVERED
BY ALIFETIME LIMITED WA R R A N T Y
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading
over time.
• Failure to follow our instructions with respect
to measurement, proper installation, cleaning
or maintenance.
• Shipping charges, cost of removal and reinstallation.
TO OBTAIN WARRANTY SERVICE
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.
3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for assistance in obtaining
warranty service or for further explanation of our warranty.
5109539000 5/10