HunterDouglas Duette Parts list manual

Installation •Operation •Care
Duette Honeycomb Shades
Skyrise Hard-Wired
Motorized Lifting System

CONTENTS
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
Getting Started:
Mounting Types And Window Terminology....................... 1
Installation Components Needed .................................... 1
Power Supply Requirements .......................................... 3
Product View ................................................................ 4
Installation:
Assemble The Shade On The Ground ............................. 5
Test Shade Operation .................................................... 6
Installation — Inside Mounts ......................................... 7
Installation — Side-By-Side Inside Mounts..................... 8
Installation — Outside Mounts..................................... 10
Installation — Side-By-Side Outside Mounts ................ 13
Operation:
Operate The Shade ..................................................... 14
Troubleshooting .......................................................... 15
Care:
Cleaning Procedures ................................................... 22
Removing The Shade From The Window ....................... 23
Appendix:
Laying Out The Wire.................................................... 24
Wiring For The Platinum™Technology Wall Switch ........ 25
Calibrating The Shade ................................................. 27
Setting And Clearing Intermediate Positions .................. 28
© 2009 Hunter Douglas Inc.
® Registered trademark of Hunter Douglas Inc. ™ Trademark of Hunter Douglas Inc.
Radio Frequency FCC Compliance:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.■
Increase the separation between the equipment and receiver.■
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.■
Consult the dealer or an experienced radio/TV technician for help.■
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.

GETTING STARTED
1
Thank you for purchasing Hunter Douglas Duette®Skyrise®Hard-Wired Motorized honeycomb
shades. With proper installation, operation, and care, your new shades will provide years of beauty
and performance. Please thoroughly review this instruction booklet before beginning the installation.
Mounting Types And Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
Installation Components Needed
Duette Skyrise Hard-Wired Motorized shades ship with a motor ONLY, unless a power supply,
the Platinum™wall switch and remote control are specified at the time of ordering.
If you are using an alternative home automation solution, please refer to the Appendix and the
Troubleshooting section for information concerning wire layout and setting shade positions.
Check the packaging to be sure you have all the components needed to install your shade. Keep
the packaging until the shades perform to your satisfaction.
Required Components
Installation Brackets (Inside Mounts).
■There should be a minimum
of four installation brackets per shade and two mounting screws per
installation bracket.
Universal Mounting Bracket (Outside Mount And
■
Side-By-Side Mounts). There should be a minimum of eight universal
mounting brackets per shade and one mounting screw per bracket.
Self-Tapping Headrail Screws (Outside Mount).
■Quantities vary
depending upon the headrail width.
Side Rail Screws (Outside Mount).
■There should be one side rail
screw for each side rail insert.
Threaded Stand-Off Screws (Side-By-Side Mount).
■There should be
one stand-off screw for each installed threaded stand-off.
Collectively, the sills and
jambs are called the
“window casement.”
Molding
Top Sill
Bottom Sill
Jamb Jamb
Inside Mount
Shade fits within
window opening.
Outside Mount
Shade mounts outside
window opening.
Inside
Mount
Outside
Mount

2
GETTING STARTED
Rail Seal (Inside Mount).■Rail seal may be
pre-attached to the rails prior to shipment. Otherwise,
attaching the rail seal is done prior to installing the shade.
Support Cord (Shades Over 48" Wide).
■On wider shades,
a support cord is attached. For adjustment, refer to the
Troubleshooting section, Adjusting the Support Cord Tension
on page 18.
Optional Components
■8-Amp DC Power Supply. The number of power supplies
required varies with the number of installed shades.
An 8-amp power supply provides power for up to 2 shades.
➤
■Platinum™Technology Wall Switch. The wall switch is one
type of “controller” available for motorized shades. One wall switch per
shade is required. In addition to operating shades UP
▲ and DOWN ▼,
two preset stops may be programmed using the wall switch.
Remote Control.
■Remote control operation is available with the
Platinum™Technology remote control.
■14AWG-3 Conductor + Ground Wire (only 2 conductors are used for
low voltage systems). Hunter Douglas recommends 14 gauge-
3 conductor wire plus ground wire (14/4) be run from every window
location to a central location (aka “homerun”) for every installation,
when pre-wiring a project. This gauge wire meets or exceeds most of
the power criteria required for various products. Wire is not supplied,
but is available at your local hardware store.
IMPORTANT: If you are unsure as to local electrical codes, consult a low-voltage installer
or a certified professional. Consult a home automation professional if integrating to a home
automation system.
Tools And Fasteners Needed
Flat blade and Phillips screwdriver
■Level■
Measuring tape and pencil■
Wire Stripper■
Power drill,■3/32" drill bits,
and a 1∕4" hex driver
Back
Headrail
Support
Bracket
Threaded
Fitting
Nut
Front
Headrail
Fabric
DC Output
ON
POWER
OFF
12V/8.3A POWER SUPPLY
Up
Down

GETTING STARTED
3
In addition, you will need fasteners designed to work with your specific mounting surface(s).
#6 Hex Head Screws (Provided).
■Two 11∕2" screws are provided per installation bracket.
Longer Hex Head Screws (Not Provided).
■If using spacer blocks, use a #6 screw long
enough for a secure attachment.
Wall Anchors or Expansion Bolts (Not Provided).
■If mounting into drywall, you will need
wall anchors or expansion bolts to ensure a secure installation.
Speed Nuts and Screws (Provided).
■Extension brackets come with screws and speed nuts.
Power Supply Requirements
Check to be sure you have the correct number of power supplies for the installation.
■
CAUTION: To prevent accidental short circuits and avoid possible component damage, do not
plug the power supply into the wall outlet until the wiring connections are complete.
WARNING! Do not cut the AC power cord
on the back side of the power supply.
Electric shock and/or a fire hazard
may result.
With the power supply unplugged, snip off the
■
plastic connector attached to the DC output
cord on the front of the power supply.
■Strip the 8-amp power
supply sheathing back and trim
down the bare wire, since it is
not used. Strip the ends of the
other two wires.
#6 x 1½"
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
For Use With Spacer Blocks
(Not Provided)
Wall Anchor Or
Expansion Bolt
(Not Provided)
Speed Nut
And Screw
(Provided With Each
Extension Bracket)
12V / 8.3A POWER SUPPLY
MODEL:EX100B-12F-F030
P/N:2950724000
U.S.PatentNos. 4,450,027;4,631,108;5313,999;
MADE IN TAIWAN
UL
®
C US
LISTED
RP98420459
120VAC
60Hz
2.5A
BACK
DO NOT Cut The AC Power Cord
DC Output
POWER
OFF
ON
12V/8.3A POWER SUPPLY
FRONT
Cut The DC Connector From The Front,
Output Side Of The Power Supply
12 V
8-Amp
Positive (+)
Negative (-)
Wire From Front
Of DC Power Supply
Bare wire is not used.
Trim.

4
GETTING STARTED
Product View
Sill
Rail
Headrail
Motor Pulley Assembly
Moving
Rail
Side
Rail
Skyrise®Top Stack Shown

INSTALLATION
5
Assemble The Shade On The Ground
Unpack the shade. Carefully remove the wrapping from around the shade.
■Do not cut the
wrapping.
Locate the wire exiting the headrail.
■
Cut off the blue, male connector at the end of the wire.■
Strip the end of the wire.■
Arrange the shade components for assembly. Position■
the components on the floor as shown below. Place the
assembly with the fabric facing up.
Attach the side rails.
■
Starting where the fabric stacks, insert one➤
end of the side rail at a 45° angle. Swing
the bottom end toward the shade. Snap into
the pulley assembly.
Moving Rail
Headrail
Sill Headrail
Side Rails
Cables
Bottom Stack
Moving Rail
Headrail
Top Stack
Sill Rail
Side Rails
Cables
Pulley Assembly

INSTALLATION
6
For Side-By-Side Mounts Only
Label the side
■
rails with the
shade number and
whether they fit on
the left or right side
of the shade, as
illustrated.
Place the
■
corresponding
connecting side
rails next to each
other, according to the previously made labels. Each connecting pair of side rails will have
one rail with stand-off screws installed and the other will not.
Attach the side rails for each shade (as shown on the bottom of page 5.)
■
Test Shade Operation
To determine if adjustments are necessary, test the shade in
the same orientation on the floor as it will be mounted in the
window opening.
CAUTION: To prevent accidental short circuits and avoid
possible component damage, do not plug the power supply
into the wall outlet until the wiring connections are complete.
Connect the wires from the power supply directly to the
■
wires from the shade.
Plug the power supply into an outlet.
■
Turn the power switch to the ON position.■
The shade should immediately begin to lower. If not, unplug the AC power, reverse the➤
connections, and replug the power into an outlet.
Raise and lower the moving rail several times by switching the wire connections. Be sure
■
to unplug the power supply each time you reverse the connections. The shade should raise
and lower smoothly. If not, refer to Troubleshooting on page 15.
On shades over 48" wide, check the support cord for any sagging. If adjustments need to be■
made, refer to the Troubleshooting section, Adjusting the Support Cord Tension on page 18.
CAUTION: Never use a lubricant of any kind on the Duette®with Skyrise®system.
Lubricants can cause operational failure and long-term component damage.
2R1R 2L 3L1L 3R
Threaded
Stand-off
Screws
Shade
Positive (+)
12V / 8.3A POWER SUPPLY
MODEL: EX100B-12F-F030
P/N: 2950724000
U.S.PatentNos. 4,450,027;4,631,108;5313,999;
MADE IN TAIWAN
UL
®
C US
LISTED
RP98420459
120VAC
60Hz
2.5A
Power Supply
Negative (–)

INSTALLATION
7
Installation — Inside Mounts
Mount The Installation Brackets
Position installation brackets.
■
Place the installation bracket in a vertical➤
position with the bottom end of each bracket
11/2" in from the sill opening. ❶
Roll the bracket so that the holes touch the side jamb.
➤❷
Drill the screw holes and using the provided screws, mount the installation brackets into
➤
each corner of the window frame.
Rail Seal Attachment
■Attach the rail seal to the rails at the point where the
rails make contact with the window casement.
If the side rails are flush with the mounting surface,
➤
apply the rail seal to the sill rail only. If there is
clearance between the side rails and the mounting
surface, apply the rail seal to all rails.
Apply the rail seal so that it curves toward the front of the shade.
➤
Adjoin the ends of the rail seal together for a tight fit.➤
Install The Shade
■Connect the leads from the shade to the ends of
the wire going to the controller.
For wiring specifications, see the Appendix section,
■
Wiring For The Optional Platinum™Technology Wall
Switch on page 25.
Slip the upper portion of the shade
■
into the window frame. Make sure
the installation brackets fit into the
notches on the plastic hooks (inset)
Installation
Brackets
Sill
Sill
11/2"
Jamb
Jamb
1
2
Roll
Front Of
Shade
Rail
Seal

INSTALLATION
8
■Slip a screwdriver past the rail
seal and push back the brackets
to install the lower end of
the shade.
IMPORTANT: If the shade
height is greater than 48",
attach the side rails to the
window frame with mounting
screws. Do not over-tighten
the mounting screws. Over-
tightening can distort the side rails
Installation — Side-By-Side Inside Mounts
Rail Seal Attachment
Attach rail seal to each shade to prevent light leakage
■
between the shades.
➤Attach rail seal to the back sides of the rails.
Apply rail seal so that it curves toward the front of the shade.
➤
Adjoin the ends of the rail seal for a tight fit.➤
Mount The Installation Brackets
Install the installation brackets for the first shade in the series. Start with one of the outer
■
shades.
Mount the installation brackets at the two closed
➤
corners.
Place the end of the bracket 1
➤1/2" in from the sill,
aligning the bottom of the bracket with the sill. ❶
Keeping the bracket in place, roll the bracket back,
➤
so that the holes touch the jamb. ❷
Screw the installation brackets into each corner of
➤
the window frame in a vertical position.
RAIL
SEAL
Rail Seal Front Of
Shade
Rail
Seal
Installation
Brackets
Sill
Sill
11/2"
Jamb
Jamb
Roll
1
2