HunterDouglas Duette Parts list manual

Installation •Operation •Care
Duette and Applause
Honeycomb Shades
Cordlock Lifting Systems

CONTENTS
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
Getting Started:
Product View ................................................................ 1
Tools and Fasteners Needed .......................................... 2
Installation:
Installation Overview ..................................................... 3
Mounting Types and Window Terminology ....................... 3
Mount the Installation Brackets — Inside Mount............. 4
Mount the Installation Brackets — Outside Mount .......... 5
Mount the Installation Brackets — EndMount ................ 6
Install the Shade ........................................................... 8
Attach Hold-Down Brackets (Optional) ............................ 8
Operation:
Operate the Shade ........................................................ 9
Troubleshooting .......................................................... 10
Care:
Removing the Shade ................................................... 13
Cleaning Procedures ................................................... 13
Child Safety:
Warning ..................................................................... 15
© 2011 Hunter Douglas.
® Registered trademark of Hunter Douglas. ™ Trademark of Hunter Douglas.

GETTING STARTED
1
Product View
Tassel
Cord
Cordlock
Stopball
Tassel
Breakaway
Cord Stop
Top-Down/Bottom-Up Shade
Standard Bottom-Up Shade
Installation Brackets
Not Shown: Duette®
and Applause®Duolite™,
Top-Down, and
Two-On-One Shades.

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Duette®or Applause®honeycomb shades. With
proper installation, operation, and care, your new shades will provide years of beauty and
performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation. If your shade has a protective plastic cover on the fabric covered headrail, keep
the cover in place until the shade is installed.
Tools and Fasteners Needed
■Flat blade and Phillips screwdriver ■Level
■Measuring tape and pencil ■Power drill, 3∕32" drill bit,
and a 1∕4" hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 11∕2" screws are provided per installation bracket.
■Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■Speed Nuts and Screws (Provided). Extension brackets come with speed nuts and screws.
■Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1½"
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

INSTALLATION
3
Installation Overview
■Your order will include installation brackets specific to your pleat size.
➤The number of installation brackets required varies
with headrail width, as shown below.
IMPORTANT: For illustration purposes, the installation
bracket for the 3/4" pleat size is shown throughout the
following instructions. The bracket for the 3/8" pleat
size has the same installationprocedure.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside Mount, see page 4.
➤Outside Mount, see page 5.
➤End Mount, see page 7.
3/4"
Installation
Bracket
3/8"
Installation
Bracket
3/4"
Swivel
Bracket
3/8"
Swivel
Bracket
3/8"
End Mount
Bracket
3/4"
End Mount
Bracket
Shade Width Brackets
Required
12" –31" 2
311/8" –79" 3
791/8" –96" 4
961/8" –139" 5
1391/8" –174" 6
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
■Mark 3" from each jamb.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
■Center the brackets on your marks, then mark each of the screw holes.
➤Mounting depth will vary depending on
the fabric pleat size. Refer to the chart for
depth requirements.
➤For fully recessed mounting, the fabric
will be flush with the front of the window
casement when raised.
➤Typically, fully recessed inside mounting
is best for energy efficiency.
IMPORTANT: The front edges of the installation brackets must be level and aligned.
■Drill the screw holes using a 3/32" drill bit.
■Attach the installation brackets using the screws provided.
➤Check that the mounting surface is level and the brackets are aligned. If mounting to a
heavily textured surface, shim the brackets, if needed. Shims are not provided.
IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are
notprovided.
■Proceed to “Install the Shade” on page8.
Jamb
Space Evenly Space Evenly
3" 3"
Jamb Installation Brackets
Depth Chart For BracketPlacement
Bracket
Type Minimum
Fully
Recessed
3/8" Standard 1" 15/8"
3/4" Standard* 11/4" 23/8"
3/8" Swivel 1/2" 11/4"
3/4" Swivel* 1/2" 2"
*Double and triple honeycomb fabrics use 3/4"
brackets.
Standard Bracket Swivel Bracket
See Chart
for Depth See Chart
for Depth
3" 3"

INSTALLATION
5
Mount the Installation Brackets — Outside Mount
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 3" from each end of the headrail.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into studs
whenever possible.
■Center the brackets on your marks and mark the
screw holes.
➤A minimum flat vertical surface of 5/8" for a
3/8"bracket or 1" for a 3/4" bracket is required to
mount the brackets.
➤The top of the installation brackets should be at the
desired shade height.
IMPORTANT: The brackets should be level
andaligned.
CAUTION: The rear of the brackets must be flush against a flat mounting surface.
Do not mount brackets on curved molding.
■Drill the screw holes using a 3∕32" drill bit.
IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are
notprovided.
■Attach the installation brackets using the screws provided.
Headrail End Marks
Window Opening
Space Evenly Space Evenly
3" 3"
Outside Mount
with Installation
Bracket

INSTALLATION
6
■If using spacer blocks with installation brackets,
use longer screws to ensure a secure installation.
Screws are not provided.
➤The solid side of the spacer blocks faces the
mounting surface.
➤Each spacer block projects the installation bracket
1/2" from the mounting surface. Use a maximum of
three spacer blocks per installation bracket.
CAUTION: The rear spacer block must be flush against a flat mounting surface.
Do not mount spacer blocks and installation brackets on curved molding.
■If you need more than 11/2"
of clearance, use extension
brackets. Mark two screw
holes per extension bracket.
➤Attach the installation
brackets to the extension
brackets using the screws
and speed nuts provided.
CAUTION: The back of the extension bracket must be flush against a flat mounting
surface. Do not mount extension brackets on curved molding.
■Proceed to “Install the Shade” on page8.
Spacer Blocks
Outside Mount
with Extension
Bracket
Extension
Bracket
Installation
Bracket
Speed
Nut

INSTALLATION
7
Mount the Installation Brackets — EndMount
End mount the headrail when conventional mounting techniques will not work — for example, in
an arched window opening.
Install End Mount Brackets onto the Headrail
■On the end without cords, remove the end cap from the headrail.
■Insert the short end of the specialty
end mount bracket under the small
fabric channels in the headrail.
■Replace the end cap and push the bracket and end cap snugly into the headrail.
■To install the bracket on the cordlock side, pull the shade cord to the center of the shade to
release the lock, as if lowering the shade.
■Pull the cordlock out 1/2" and insert the short end of the specialty
end mount bracket under the small fabric channels in the headrail.
IMPORTANT: Do not pull the cordlock all the way off the headrail.
■Push the bracket and cordlock snugly back into the headrail.
IMPORTANT: For instructions on installing an arch over a rectangular shade, see the
Installation, Operation, and Care instructions that came with your arch shade.
Install the Shade into the End Mount Brackets
■Position the fully lowered shade in the window.
■Gently push the fabric away from the installation bracket to allow access to the screw holes.
■Secure the brackets using two screws provided.
■If a tension support cord was installed, attach a screw or hook into the mounting surface
directly above the tension support cord.
■Tie the cord to the screw or hook.
■Proceed to “Operate the Shade” on page9.
Small Fabric Channels
Long
End
Short
End
(3/4" pleat rail shown, 3/8" pleat similar)
Duette®Headrail
Applause®Headrail
Specialty End
Mount Bracket
Small Fabric Channels
(3/4" pleat rail shown, 3/8" pleat similar)
End Cap
Cordlock

INSTALLATION
8
Install the Shade
Standard Brackets
■Position the shade so that the cords face you.
■Slip the headrail into the installation brackets so
the front of the bracket slides under the front
groove on the top of the headrail.
■Gently roll the back of the headrail up and push
back to snap into place.
■Tighten the tab screw.
Swivel Brackets
■Place the swivel brackets in the open position.
■Place the headrail against the back of the
swivel brackets.
■Rotate the swivel arm to snap the locking tab
under the headrail.
■The shade is locked when the push tab is
against the headrail.
Attach Hold-Down Brackets (Optional)
Hold-down brackets provide stability and prevent swaying by securing the bottom rail (i.e.
often used in French door applications). Hold-down brackets can only be used on outside
mountshades.
■Lower the shade and place the pins from the hold-down
brackets into the bottom rail end caps.
■On the mounting surface, mark the screw holes.
■Drill the screw holes using a 3∕32" drill bit.
➤Check that the brackets are level and aligned.
■Attachthe hold-down brackets to the mounting surface using the screws provided.
Tab
Screw
Headrail
Bracket
in Locked
Position
Push
Tab
Bracket
in Open
Position
Screw Holes
Locking
Tab

OPERATION
9
Operate the Shade
IMPORTANT: Duolite™, Top-Down/Bottom-Up, and Two-On-
One Headrail shades have two operating cords. Top-Down
shades have one operating cord.
■Keep the cord close to the fabric when operating
the shade.
■To raise or lower the shade, disengage the cordlock by
moving the cord toward the center of the shade.
■Pull on the cord to raise the shade.
■Engage the cordlock by returning the cord to the
originalposition.
Duolite and Top-Down/Bottom-Up Shades
■To operate Duolite and Top-Down/
Bottom-Up shades, the right cord
operates the middle rail and the left cord
operates the bottomrail (unless specified
differently on the order).
IMPORTANT: You must first lower the
bottom rail before lowering the center
rail. Likewise, you must first raise the
center rail before raising the bottomrail.
Cordlock
Disengaged
Cordlock
Disengaged
Cordlock
Cordlock
Cordlock
Bottom Rail
Middle Rail
This cord
operates the
bottom rail.
This cord
operates the
middle rail.

OPERATION
10
Troubleshooting
Problem Solution
The shade will not fit into
theinstallation brackets.
■Check that the installation brackets are level and aligned.
Shim the installation brackets to level the headrail, if
necessary. Shims are not provided.
■Be sure the heads of the screws are flush against the
installation bracket.
■Check that the headrail is completely inserted into the
installation brackets. See “Install the Shade” on page8.
The shade is hard to
raise or lower, or will not
raise or lower.
■Make sure that the shade fabric is not caught between the
installation bracket and the headrail.
■Check that the headrail and installation brackets are level and
aligned in the window. Shim the installation brackets to level
the headrail, if necessary. Shims are not provided.
■If hold-down brackets are used, make sure they have been
released before operating the shade.
The shade raises or
lowers unevenly, or the
bottom rail is uneven
when fully raised.
■Check that the headrail and installation brackets are level and
aligned. Shim the installation brackets to level the headrail,
if necessary. Shims are not provided.
■Check to see if there is an obstruction in the shade’s path. If
a shade hits an obstruction as it is lowered it may become
misaligned. This may cause the shade to be angled or tilted
when fully raised. Try lowering the shade completely, then
raising it to allow it to self-correct.
■Adjust the shade. See “Shade Height Adjustment” on
page11.
The shade will not stay in
the raised position.
■To lock the shade in the raised position (or anywhere along
the path to the fully raised position), engage the cordlock by
pulling the cord toward the outside of theshade.

OPERATION
11
Problem Solution
The bottom rail is not
level, or the shade height
is incorrect.
Shade Height Adjustment
Shade height and adjustments to
level the bottom rail can be made by
adjusting the cord on the underside
of the bottom rail.
■Locate the ferrule seated in a
pocket in the bottomrail.
■Remove the ferrule from
the pocket by pulling on
the excesscord. If the cord
has beentrimmed, pull with
needlenose pliers.
■To shorten the cord, hold the
cord tight under the ferrule.
Thenslide the ferrule up
towardthe pocket.
■To lengthen the cord, hold the
cord tight between the pocket
and the ferrule. Then slide the
ferrule away from the pocket.
■After adjusting, place the ferrule
fully back into the pocket.
■Once you are certain of the final
adjustments, tape the extra cord
length to the bottom rail, or place
into the groove on the bottom rail
for future adjustments.
The ferrule has come
off the cord. How do I
rethread the ferrule?
■Thread the end of the cord into the
tapered end of the ferrule. Loop the
cord around the ferrule and back
through the tapered end. Make
sure the loop fits into the groove on
the side of the ferrule.
Bottom Rail
Pocket
Pull cord
to remove
ferrule from
the pocket.
Ferrule
Cord
Slide the
ferrule down
to lengthen
the cord.
To
Lengthen
To Shorten
Slide the
ferrule up
to shorten
the cord.
Be sure the cord
loop fits into
the ferrule
groove.
Cord
Loop

OPERATION
12
Problem Solution
The tassel cord is
toolong.
The tassel cord length is usually 2/3the length of the fully
loweredshade.
To Shorten the Tassel Cord
■Grasp both parts of the tassel
(the colored cover and the
frosted body).
■Squeeze the tassel cover with
your thumb and forefinger (at
the “s” of the HunterDouglas
logo).
■Separate and slide the tassel cover off from the tassel body.
■Pull out the knotted end of the tasselcord.
■Retie the cord at the desired shorter length, using a
doubleknot.
■Trim the tassel cord.
■Pull the trimmed knot up inside the tassel.
■Squeeze the sides of the tassel cover together while sliding it
back onto the tassel body.
IMPORTANT: After reassembling, be sure there are no gaps
between the two components. Check that they do not pull
apart easily. The tassel cover should be securely seated into
the tasselbody.
Tassel
Cover
Tassel
Cord
Tassel
Body

CARE
13
Removing the Shade (If Necessary)
Standard Brackets
■Fully raise the shade.
■While holding the headrail, loosen the tab screw
on each bracket to release the headrail.
Swivel Brackets
■Fully raise the shade.
■While holding the headrail, pull the push tab
to rotate the swivel arm to the open position
to release the headrail.
Cleaning Procedures
Hunter Douglas Duette®and Applause®honeycomb shades are made of anti-static, dust-
resistant fabric which repels dirt and dust. For most honeycomb fabrics, the following cleaning
options are available.
Dusting
■Regular light dusting with a feather duster is all the cleaning that is needed in most
circumstances.
Vacuuming
CAUTION: Do not vacuum Architella®Elan®and Architella Elan Eclipse™fabrics.
■For deeper cleaning, vacuum gently with a brush attachment.
Compressed Air/Hair Dryer (Cool Setting)
■Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades.
Spot-Cleaning
CAUTION: Do not spot-clean Batiste, Opalessence™, and Royale fabrics.
■Prepare a solution of warm water and a mild detergent.
■Dampen a clean cloth in the solution and wring it out.
■Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.
■Allow the shade to dry in the completely lowered position.
Tab

CARE
14
Bathtub Cleaning/Water Immersion
CAUTION: Do not immerse fabric-covered valances. Do not immerse Commercial, Royale, and
opaque fabrics.
■Immerse the shade in a basin or bathtub filled with warm water and a mild detergent. Never
immerse the headrail into the solution.
■Rinse with clean water.
■Before removing from the rinse water, fully raise the shade and tilt it to allow excess water
to drain off.
■Dry the shade completely in the lowered position.
Ultrasonic Cleaning
CAUTION: Do not ultrasonically clean fabric-covered valances. Do not ultrasonically clean
Commercial, Opalessence™, Sunterra™, Vintage™, and opaque fabrics.
■Some honeycomb fabrics can be ultrasonically cleaned by a professional.
■Specify that a mild detergent solution be used.
■Never immerse the headrail into the solution.
■Dry the shade completely in the lowered position.
Injection/Extraction Cleaning
This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty
solution in the same motion.
CAUTION: Do not use injection/extraction cleaning on fabric-covered valances.
■Use only the dry method of injection/extraction for Applause® fabrics, as well as Duette®
Architella®, Ariosa™,Commercial, Opalessence, Panache™, and opaque fabrics.
■If using injection/extraction for Batiste fabrics, specify that no chemicals are used
(wateronly).

CHILD SAFETY
15
Warning
Young children can wrap cords around their necks and STRANGLE.
■Always keep cords out of the reach of children.
■Move cribs, playpens and other furniture away from cords. Children can climb
furniture to get to cords.
■Do not tie cords together. Make sure cords do not twist together and create aloop.
Cord Cleats
Hunter Douglas provides cord cleats and we recommend their use.
■Attach two cord cleats 6" to 12" apart at a height where they will be
out of the reach of children. Take into account that a child may stand
on furniture attempting to reach the cords. Be sure the cleats are firmly
secured. Once the cleats are attached, wrap excess cord around them
after each use of the shade.
Breakaway Cord Stop
To further reduce the hazards of entanglement and strangulation, breakaway cord
stops are provided with Honeycomb Top-Down/Bottom-Up and Duolite™shades. They
are designed to break apart when force is applied from the top.
IMPORTANT: Should the breakaway cord stop break apart, be sure to untangle the
cords prior to reassembling.
23
1
Breakaway
Cord Stop
Fit the bottom
edges together.
Swing the top
edges together
and snap closed.
WARNING
For more safety information call 1-888-501-8364
in the U.S. or 1-866-662-0666 in Canada.

Notes

5109601050 5/11
The Hunter Douglas®Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly
satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support of this policy
of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
NOTE :In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental
or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
COVERED
BY ALIFETIME LIMITED WARRANTY
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship
or failure to operate for as long as the original
retail purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the
date of purchase.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
NOT COVERED
BY ALIFETIME LIMITED WARRANTY
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading
over time.
• Failure to follow our instructions with respect
to measurement, proper installation, cleaning
or maintenance.
• Shipping charges, cost of removal and reinstallation.
TO OBTAIN WAR R ANT Y SERV ICE
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.
3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for assistance in obtaining
warranty service or for further explanation of our warranty.