HunterDouglas Silhouette DuoLite Parts list manual

UltraGlide®
PowerView
®
Automation
SoftTouch™
Motorization
Silhouette
®
Duolite
®
Window Shadings
UltraGlide, SoftTouch, and PowerView
Automation Operating Systems
Installation • Operation • Care

CONTENTS
Questions?
Call Hunter Douglas Consumer Support at 1-888-501-8364.
© 2020 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED
Product Views......................................................................................................1
Tools and Fasteners Needed ...............................................................................2
INSTALLATION
Installation Overview...........................................................................................3
STEP 1 — Mount the Installation Brackets.......................................................3
Mount the Installation Brackets — Inside Mount..........................................4
Mount the Installation Brackets — Outside Mount.......................................6
STEP 2 — Mount the Battery Wand, If Applicable ...........................................8
STEP 3 — Install the Shading..........................................................................10
If Using the Optional Back Cover ..................................................................10
Mount the Headrail .......................................................................................10
Attach the Dust Cover (Optional for Outside Mounts)..................................11
STEP 4 — Connect the Power Source, If Applicable.......................................11
UltraGlide®Only — Attach the Wand...............................................................16
SoftTouch®Only — Unpack the Wand and Attach to Activation Arm .............17
OPERATION
Operate the Shading..........................................................................................18
UltraGlide ......................................................................................................19
SoftTouch Motorization .................................................................................20
PowerView®Automation...............................................................................22
Troubleshooting .................................................................................................26
CARE
Removing the Shading.......................................................................................37
Cleaning Procedures..........................................................................................37
CHILD SAFETY
Warning .............................................................................................................39
POWERVIEW DECLARATIONS....................................................................40
WARRANTY.........................................................................................Back Cover

GETTING STARTED
1
Product Views
Optional Dust Cover
(For Outside Mount)
Optional Back Cover
(For Inside Mount)
Installation Brackets
Limit Stops
Wand
UltraGlide®
Headrail
Roller Shade
Bottom Rail
Rear
Roller Shade
Front Shading
Shading
Bottom Rail
Programming
Button
Battery Wand
PowerView®
Automation
Remote
Battery Wand
SoftTouch™
Motorization
Activation Arm
Wand

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Silhouette®Window Shadings. With proper
installation, operation, and care, your new shadings will provide years of beauty
andperformance.
Please thoroughly review this instruction booklet before beginning the installation. If your
shading has a protective plastic cover on the fabric-covered headrail, keep the plastic in place
until the shading is installed.
IMPORTANT: An orange shipping clip is installed in the headrail for the UltraGlide®shading.
Please do not remove the clip until instructed to do so.
Tools and Fasteners Needed
■
1
⁄ 4 " hex and flat blade screwdrivers ■ Level (laser level is recommended)
■ Measuring tape and pencil ■ Pliers
■ Power drill,
3
⁄ 32 " drill bit,
and
1
⁄ 4 " hex driver
■ Scissors (heavy-duty)
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per installation bracket.
■ Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws
long enough for a secure attachment.
■ Speed Nuts and Screws (Provided). Extension brackets come with screws and speed nuts.
■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
#6 x 1
1
⁄ 2 "
Hex Head Screw
(Provided)
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

INSTALLATION
3
Installation Overview
To install your shading, you will need to perform the following four steps:
STEP 1: Mount the Installation Brackets
STEP 2: PowerView®and SoftTouch®Only: Mount the Battery Wand, If Applicable
STEP 3: Install the Shading
STEP 4: PowerView and SoftTouch Only: Connect the Power Source, If Applicable
STEP 1: Mount the Installation Brackets
■ The number of installation brackets required
varies with shading width, as shown in the table. Width Brackets Required
14" – 48" 2
48
1
⁄ 8 " – 96" 3
96
1
⁄ 8 " – 120" 4
Installation
Bracket
Importance of Limit Stops on Silhouette Window Shadings
Limit stops serve as the upper travel limit for the bottom rail, preventing it from rotating
around the fabric roll. Limit stops are located 6" from the ends of the headrail or are
centered on shadings less than 36" wide.
When a shading is made, the limit stops are adjusted according to the size of the fabric
roll. Occasionally, this adjustment changes during shipping or installation. If this happens,
problems can be fixed by readjusting the limit stops. See page 32 in the Troubleshooting
section if shading operation is difficult or if the bottom rail rotates around the fabric roll.
Shown below are the four possible positions of limit stops for large to small fabric rolls.
Large Fabric Rol
lS
mall Fabric Roll

INSTALLATION
4
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Inside Mount — Below
➤ Outside Mount — Page 6
Mount the Installation Brackets — Inside Mount
Prepare the Installation Brackets
■ If using the optional back cover:
NOTE: If you have a battery wand, do
not remove the top tab on the back cover
bracket. The top tab ensures that there is
clearance for the battery wand.
➤ If you have a satellite battery pack or
an 18V DC Power Supply, remove the
top tab on the back cover bracket.
➤ Snap the back cover bracket into the
metal installation bracket.
■ If not using the optional back cover:
➤ If you have a battery wand, remove
the bottom tab from the back cover
bracket.
➤ Snap the back cover bracket into the
metal installation bracket. This ensures
adequate space for the battery wand.
➤ If you have a satellite battery pack
or an 18V DC Power Supply, it is
not necessary to use the back cover
bracket.
Outside Mount
Shading mounts
outside window
opening.
Inside Mount
Shading fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb
Remove top tab if using a satellite
battery pack or an 18V DC Power Supply
.
Back Cover Bracket
Remove bottom tab if using a
battery wand and no back cover.
Top Tab
Bottom Tab
Back Cover
Slots

INSTALLATION
5
Mount the Installation Brackets
■ Mark 2" from each jamb for bracket location.
➤ If more than two installation brackets came with your order, space additional bracket(s)
between the two end brackets and mark their location. Mount into wood whenever
possible.
➤ For PowerView®or SoftTouch®shadings with battery wand, allow a minimum of 18"
between bracket centerlines for the battery wand/rechargeable battery wand.
NOTE: Before the headrail is installed, the bracket levers need to be fully to the left.
Once the headrail is properly in place, the levers automatically click to the right.
■ Review the minimum depth requirements in the table below.
■ Center the installation brackets on your marks and mark the location of the screwholes.
➤ Allow sufficient rear clearance when positioning the
brackets. With no back cover, the bottom tab provides the
necessary clearance (
1
⁄ 4 ") for all systems except PowerView
and SoftTouch with a battery wand/rechargeable battery
wand, which requires
7
⁄ 8 " rear clearance. (Rear clearance is
the distance between the back of the installation bracket
and the glass or frame.) Add an extra
1
⁄ 4 " of rear clearance
if the optional back cover is used.
IMPORTANT: The back cover is not available with the
rechargeable battery wand.
■ Use a level to check that the mounting surface is level. Shim (not provided) the brackets, if
necessary.
■ Use a
3
⁄ 32 " drill bit to drill holes for the mounting screws.
CAUTION: Use drywall anchors when mounting into drywall.
2"
Motor
Side
2"
Space Evenly
Jamb Jamb
Space Evenly
18" Minimum for Battery Wand/
Rechargeable Battery Wand
Operating System Type
Minimum Mounting Depth Fully Recessed Depth
Without
Back Cover
With
Back Cover
Without
Back Cover
With
Back Cover
PowerView®and SoftTouch®
with Battery Wand 2" — 4
1
⁄ 16 " —
PowerView and SoftTouch with
Rechargeable Battery Wand 2
1
⁄ 4 " — 4
5
⁄ 16 ” —
UltraGlide®1" 1
1
⁄ 4 " 3
13
⁄ 16 " 4
1
⁄ 16 "

INSTALLATION
6
■ Attach the installation brackets using the screws provided.
NOTE: Do not overtighten the screws. Check to ensure
the lever can be moved easily side to side. If the lever is
not moving easily, loosen the screws in one-eighth turn
increments until it can be moved easily.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to each other.
UltraGlide®Shading: Proceed to “STEP 3: Install the Shading” on page 10.
PowerView®and SoftTouch®Shadings: Proceed to “STEP 2: Mount the
Battery Wand, If Applicable” on page 8.
Mount the Installation Brackets — Outside Mount
■ Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤ Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
■ Mark 2" from each of the headrail end marks for bracket location.
➤ If more than two installation brackets came with your order, space additional bracket(s)
between the two end brackets and mark their location. Mount into wood whenever
possible.
➤ For PowerView and SoftTouch shadings with battery wand, allow a minimum of 18"
between bracket centerlines for the battery wand/rechargeable battery wand.
■ Center the installation brackets on your marks and mark the location of the screw holes.
➤ A minimum 1" flat vertical height is required to mount the installation brackets.
➤ Position the top of the installation brackets at the
desired height of the shading. The brackets must be
level and aligned.
CAUTION: The rear of the blocks/brackets must be flush
against a flat mounting surface. Do not mount brackets on
curved molding.
IMPORTANT: Additional clearance is required for PowerView
and SoftTouch shadings with a headrail-mounted battery wand
or rechargeable battery wand. See “Additional Clearance with
Spacer Blocks” on page 7.
Lever
Window Opening
2" 2"
Headrail End Mark Headrail End Mark

INSTALLATION
7
■ Use a
3
⁄ 32 " drill bit to drill holes for the mounting screws.
CAUTION: Use drywall anchors when mounting into drywall.
■ If no additional clearance is required, attach the installation
brackets directly to the mounting surface using the screws
provided.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to each other.
WARNING: Failure to properly align the
brackets could result in the headrail releasing
from the brackets.
Additional Clearance with Spacer Blocks
NOTE: A minimum of
3
⁄ 4 " additional clearance is required for PowerView®and SoftTouch®
shadings with a battery wand/rechargeable battery wand.
■ If using
1
⁄ 4 " or
1
⁄ 2 " spacer blocks, attach the spacer
block(s) and installation bracket to a flat vertical
mounting surface with #6 screws long enough for
asecure installation.
IMPORTANT: The solid side of the spacer blocks
must face toward the mounting surface.
Additional Clearance with Extension Brackets
■ If using extension brackets, attach each extension
bracket to the mounting surface using the screws
provided.
■ Attach an installation bracket to the underside of each
extension bracket using the provided screws and
speed nuts.
NOTE: The maximum amount of added clearance using
extension brackets is 3".
UltraGlide®Shading: Proceed to “STEP 3: Install the Shading” on page 10.
PowerView and SoftTouch Shadings: Proceed to “STEP 2: Mount the
Battery Wand, If Applicable” on page 8.
Spacer
Blocks
Longer
Screws
1
1
⁄ 2 " Maximum
Added Clearance
Screw
Extension
Bracket
Speed Nut

INSTALLATION
8
STEP 2: PowerView®and SoftTouch®Only: Mount the
Battery Wand, If Applicable
For the headrail-mounted battery wand and rechargeable battery wand, battery wand clips
and battery wand/rechargeable battery mount are installed before the shading is installed.
Any other power options, the power source will be connected after the shading is installed.
Battery Wand
Install the Battery Wand Clips
■ Attach the battery wand clips to the headrail.
IMPORTANT: Position the clips close to the power cable.
Mount the Battery Wand into the Battery Wand Clips
■ Position the battery wand with its socket
toward the motor end of the shading.
■ Push the battery wand straight up into the
battery wand clips until it snaps into place.
Check to make sure the battery wand
is secure.
CAUTION: Be sure the cables do not
become pinched by the battery wand clips
during installation. Damage or overheating of
components could result.
Plug the Power Cable into the Battery Wand
NOTE: When power is connected to the motor, a green LED inside the programming button
housing will flash to indicate the shading is ready for operation.
■ From the back of the shading headrail, connect the power cable (from the motor side) into
the socket on the battery wand.
Proceed to “STEP 3: Install the Shading” on page 10.
Place the socket
toward the motor end.
Battery
Wand
Power
Cable

INSTALLATION
9
Headrail-Mounted Rechargeable Battery Wand
Install the Rechargeable Battery Wand Clips
■ Attach the battery wand clips to the headrail.
■ Hook the battery wand clip onto the back channel of the headrail.
IMPORTANT: Position the clip so that the battery wand will be between installation
brackets.
Install the Rechargeable Battery Mount into the Battery Wand Clips
■ From the back of the shading headrail, connect the power cable from the motor side into
the socket on the rechargeable battery mount.
■ Align the slots in the battery mount with the battery wand clips.
■ Push the battery mount onto the battery wand clips until it snaps into place. Check to
make sure the battery mount is secure.
CAUTION: Be sure the cable does not become pinched by the battery wand clips during
installation. Damage or overheating of components could result.
NOTE: Do not install the rechargeable battery wand into the battery mount before
installing the shading. See “STEP 4: Connect the Power Source — Headrail-Mounted
Rechargeable Battery Wand” on page 13 for instructions on inserting the battery wand
into the battery mount.
Front of
Headrail
Rechargeable
Battery Wand Clip
Rechargeable
Battery Wand
Mount
Power
Cable
Rechargeable
Battery Wand Clips

INSTALLATION
10
STEP 3: Install the Shading
Install the Optional Back Cover (If Applicable)
The optional back cover is used on inside mounts only.
■ Install the back cover into the back cover brackets on the rear of the installation brackets,
as shown. If necessary, trim the back cover to the desired width.
➤ For PowerView®and SoftTouch™Only: On shadings with battery wand(s), the top
of the back cover fits onto the top tab of the back cover bracket.
IMPORTANT: If using a battery wand, do not install the optional back cover until the
wand is installed. Refer to “STEP 2: Mount the Battery Wand, If Applicable” on
page 8.
IMPORTANT: The back cover is not available with the rechargeable battery wand.
➤ On all other shadings, the top tab has been removed and installs closer to the
installation bracket.
Mount the Headrail
■ Peel back the protective covering from the top of the Palette®fabric-covered headrail.
Leave the rest of the protective covering on the front of the headrail.
■ Position the shading so that the front faces you.
■ Slide the headrail into the installation brackets so the edge of the headrail is between the
lever and the bracket, as shown.
■ Firmly push the headrail into each
bracket until it clicks and the lever
snaps to the right side of the bracket.
IMPORTANT: Carefully pull on the
headrail at each bracket to ensure it
is installed securely.
■ Completely remove the protective covering from the Palette fabric-covered headrail.
Headrail
Installation
Bracket
Lever
Slide the Headrail
Between the Lever
and the Bracket
Back
Cover
Back
Cover
Shading with
Battery Wand
All Other Shadings

INSTALLATION
11
Attach the Dust Cover (Optional for Outside Mounts)
The dust cover can be used with outside mounts to protect the top
of the headrail from exposure.
■ Cut the dust cover to desired width.
■ Remove the paper backing on one side of the hook and loop
fastener dots.
■ Apply the dots to the installation brackets on each end of theshading.
■ Remove the remaining paper backing from the dots.
■ Center the dust cover over the top of the shading, above the dots, and press the dust cover
down onto the dots.
STEP 4: PowerView®and SoftTouch®Only: Connect the
Power Source, If Applicable
If you have attached the battery wand in step 2, proceed to “SoftTouch®Only — Unpack the
Wand and Attach to Activation Arm” on page 17 or “Operate the Shading” on page 18.
NOTE: When power is connected to the motor, a green LED inside the programming button
housing (PowerView shading), inside the control side end cap (SoftTouch shading) will flash to
indicate the shading is ready for operation.
■ Refer to the appropriate page based on your order.
➤ For an optional satellite battery pack, see page 12.
➤ For an optional headrail-mounted rechargeable battery wand, see page 13.
➤ For an optional satellite-mounted rechargeable battery wand, see page 14.
➤ For an optional 18V DC Power Supply, see page 16.
➤ For any other Hunter Douglas power options, see the instructions that came with
the unit.
Remove
Paper
Backing
Overhead View
No Dust Cover
Dots
Dust Cover Installed

INSTALLATION
12
Satellite Battery Pack
Mount the Satellite Battery Pack
■ Decide where you want to attach the wall mount bracket for
the satellite battery pack. It may be installed in any orientation.
■ Mark the screw holes and drill them using a
3
⁄ 32 " drill bit.
■ Remove the backing from the double-sided tape on the wall
mount bracket. Press the bracket into place.
■ Attach the brackets using the screws provided.
■ Position the battery wand so the power cable can easily be connected to the socket and
snap the wand into the bracket.
■ Install the cover with the slot aligned to the socket in the battery wand.
■ Plug the power cable from the shading into an extension cable.
■ Plug the other end of the extension cable into the socket in the battery wand.
SoftTouch®Shading: Proceed to “SoftTouch Only — Unpack the Wand and
Attach to Activation Arm”on page 17.
Powerview®Shadings: Proceed to “Operate the Shading” on page 18.
Wall Mount Bracket
Socket
Battery Wand Cover
Slot
Socket
Battery Wand Cover
Extension
Cable
Power Cable from Shading

INSTALLATION
13
Headrail-Mounted Rechargeable Battery Wand
Insert the Rechargeable Battery Wand into the Battery Mount
NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of the
package.
■ Match the direction of
the arrow on the
underside of the
battery wand with the
arrow on the battery
mount.
■ Insert the nose of the
battery wand into the
cavity of the battery
mount.
■ Push the battery wand flush into the mount until the battery snaps into place.
CAUTION: Failing to insert wand properly may cause it to fall out of the mount, posing
an injury risk and potentially damaging the wand. Additionally, when mounting on a door,
closing the door with excess force may cause battery wand to dislodge from the mount,
also posing an injury risk and possibly damaging the wand.
SoftTouch®Shading: Proceed to “SoftTouch Only — Unpack the Wand and
Attach to Activation Arm”on page 17.
Powerview®Shadings: Proceed to “Operate the Shading” on page 18.
Satellite-Mounted Rechargeable Battery Wand
Install the Rechargeable Battery Mount
■ Decide where you want to install the rechargeable battery mount. This may be mounted
behind the headrail, or in any desired location near the window covering.A satellite
battery mount may be installed in any orientation.
➤ Make sure the provided cable is long enough to connect the satellite battery mount
and the shading.
CAUTION: The rear of the battery mount must be flush against a flat mounting surface.
Do not install on a curved molding.
2"
Power
Socket
End
Allow 2" at power socket end for the extension cable jack.
Minimum flat mounting area = 15" x 1
1
⁄ 4 "
13"
15" Minimum Mounting Length
1"

INSTALLATION
14
■ Mark the screw holes.
■ Drill the screw holes using a
3
⁄ 32 ” drill bit.
■ Attach the battery mount using the screws provided.
CAUTION: Only use the screws provided with the battery mount, designed so that the
screws will install flush with the mount. Protrusion of the screws could result in either the
battery wand not attaching properly causing a failure to connect, or the wand falling out
of the mount. Do not over-tighten.
■ Connect the power cable from the motor side into the power socket on the rechargeable
battery mount.
NOTE: With longer cables, wire retainers (not supplied) are recommended to secure
the cable.
Install the Battery Wand into the Battery Mount
NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of the
package.
■ Match the direction of
the arrow on the
underside of the
battery wand with the
arrow on the battery
mount.
■ Insert the nose of the
battery wand into the
cavity of the battery
mount.
■ Push the battery wand flush into the mount until the battery snaps into place.
CAUTION: Failing to insert wand properly may cause it to fall out of the mount, posing
an injury risk and potentially damaging the wand. Additionally, when mounting on a door,
closing the door with excess force may cause battery wand to dislodge from the mount,
also posing an injury risk and possibly damaging the wand.
SoftTouch®Shading: Proceed to “SoftTouch Only — Unpack the Wand and
Attach to Activation Arm”on page 17.
Powerview®Shadings: Proceed to “Operate the Shading” on page 18.
Battery Mount
Extension
Cable
(If Needed)
Power Cable
from Shading

INSTALLATION
15
18V DC Power Supply
■ Connect the Power Supply
■ Plug the power cable from the shading
into the extension cable.
■ Plug the other end of the extension cable
into the 18V DC Power Supply.
■ Plug the 18V DC Power Supply into a
standard wall outlet. The power supply
may be oriented with the cable at the top
or bottom.
■ Secure the extension cable using wire
retainers (not supplied). If hiding the
cable behind the shading, make sure it
does not impede the operation of the
shading.
■ Space the wire retainers approximately
15” apart along the extension cable, as
shown at far right.
WARNING: Keep cords and small
parts out of the reach of children.
They can wrap cords around their
necks and STRANGLE. They can
also put small parts in their
mouths and CHOKE.
WARNING: Electric shock and/or a fire hazard may occur if the 18V DC Power
Supply and cables are not properly installed.
Proceed to “Operate the Shading” on page 18.
Power Cable
from Shading
Extension
Cable
18V DC
Power
Supply
15"
Maximum
Wire Retainers

INSTALLATION
16
UltraGlide®Only — Attach the Wand
The wand must be securely attached to the shading for proper operation.
■ Remove the orange shipping clip.
➤ Grab the edge of the shipping clip and pull straight down.
■ Remove the wand from its packaging.
■ Gently pull out the bumper and threaded connector until
it is visible.
■ Slide the bumper away from the threaded connection.
CAUTION: Do not grip the bumper on top of the
connector and attempt to screw on the wand at this
point. Secure attachment of the wand cannot be
guaranteed if tightened by hand.
■ Hold the threaded connector with a
5
⁄ 16 (8mm) open
end wrench, and screw the hollow end of the wand
onto the threaded connector, as shown. If necessary,
pliers can be used instead of a wrench.
➤ Continue to firmly rotate the wand until you feel it
click two times and the wand stops moving. This
ensures the wand is securely attached.
CAUTION: If the wand is not properly secured, it
will come loose after repeated use.
Bumper
Connector

INSTALLATION
17
■ Slide the bumper back onto the threaded connector.
➤ Make sure the bumper is properly aligned and
seated tightly on top of the threaded connector.
NOTE: The underside of the bumper matches the
shape on the top of the threaded connector.
■ Gently release the wand.
SoftTouch®Only — Unpack the Wand and Attach to
Activation Arm
■ Attach the top of the wand (magnet side) to the
activation arm.
Aligned
Magnet
Activation
Arm

OPERATION
18
Operate the Shading
A single control is used to operate both the front window shading and the rear roller shade.
Operation is sequential. The front shading must be lowered and the vanes opened before the
rear roller shade can be lowered. Conversely, the rear roller shade must be raised before the
vanes on the front shading can be closed and the front shading raised.
CAUTION: When raising the front shading or rear shade for the first time, observe how the
fabric rolls up into the headrail. It should roll up evenly. If the bottom rail is not level or the
fabric starts to rub against either window jamb, immediately stop the front or back shade from
operating. See “Adjust the Bottom Rail Weight of the Front Shading” on page 31.
■ For operation instructions, refer to the appropriate page based on your operating system.
➤ For the UltraGlide®system, see page 19.
➤ For the SoftTouch®Motorization system, see page 20.
➤ For the PowerView®Automation system, see page 22.
Shown below are a few examples of possible front shading and rear shade positions.
Front shading lowered with vanes
open, rear roller shade partly raised.
Vanes must remain open.
Front shading lowered with vanes
open, rear roller shade raised.
V
anes may only be operated in
this position.
Front shading lowered with vanes
open, rear roller shade lowered.
Vanes must remain open.