HunterDouglas Palm Beach Polysatin Owner's manual

Palm Beach™Polysatin™Shutters
Installation •Operation •Care

CONTENTS
Getting Started
Installation Overview .............................................................1
Unpacking ............................................................................1
Tools and Materials Needed...................................................1
Fasteners .............................................................................2
Frame Assembly
Assemble the Frame – Panel Systems....................................3
Assemble the Frame – Track Systems....................................7
Installation
Framed Standard Panel Systems............................................8
Standard Panel Systems with Hang Strip ..............................11
Unframed Standard Panel Systems ......................................13
Bi-Fold Track Systems .........................................................15
Bypass Track Systems .........................................................20
French Door Shutters ..........................................................29
Corner Windows..................................................................31
Bay Windows......................................................................33
Framed Stand-Alone Specialty Shapes .................................36
Framed Specialty Shapes Over Standard Shutter...................37
Unframed Specialty Shapes .................................................38
Decorative Sill Cover ...........................................................39
Finish Work.........................................................................40
Operation and Care
Operation ...........................................................................43
Care...................................................................................43
Troubleshooting................................................................44
PowerView®Motorization
Installation..........................................................................50
Operation ...........................................................................52
Troubleshooting ..................................................................54
Declarations .......................................................................57
Questions?
Call the Hunter Douglas Custom Shutters Installer Hotline at
1-888-727-5230.
© 2018 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas
or their respective owners.

GETTING STARTED
1
Hunter Douglas Palm Beach™Polysatin™Shutters are built using the highest quality materials.
When properly installed, these shutters will provide a lifetime of beauty and performance.
IMPORTANT: These installation instructions are intended for professional installers who have
been certified after attending Hunter Douglas shutter training.
Installation Overview
Panel shutters come in many configurations — individually hinged, bi-fold panels, with and
without T-posts, track systems comprised of one or multiple panels, and with a variety of frames
for inside or outside mounting.
Whatever the configuration, installation procedures are basically the same. The frame is
assembled and fastened to the window at two points. Then the shutter panels are individually
installed, racked, and the frame attachment is completed. Duracatch™lock adjustment or
magnet mounting, caulking and other finish work complete the installation.
Unpacking
Carefully unpack the shutters. The package will include:
■Shutter panels
■Disassembled frames (frames for specialty shapes are typically assembled)
■Miscellaneous hardware (hinge pins, button plugs, etc.)
Tools and Materials Needed
Tools
■Flat blade, Phillips, and Robertson #1 and #2screwdrivers
■Power drill anddrill bits, including a 2" drill bit extension
■Rubber mallet
■Miscellaneous tools for non-typical installations (jig saw, hack saw, Dremel®tools,etc.)
Materials
■Canvas drop cloth large enough for unpacking and frame assembly
■Clean fabric cloth and a mild cleaning spray solution
■Shim materials
■Finishing supplies (caulk, sealant, etc.)
■Instant adhesive for frame miters
■Silicone adhesive or doubled-sided tape for Decorative Sill Cover installation
■Measuring tape
■Level
■Awl

2
GETTING STARTED
Fasteners
Screws of varying lengths and types are required to install shutters. The chart below shows the
standard fasteners, what each is used for, and the tool or driver needed to secure them. Other
types of fasteners may be needed if mounting into concrete, metal, or similar surfaces.
#8 x 3" Washer Head Screw
#8 x 2" Washer Head Screw
#8 x 1½" Pan Head Screw
#8 x 1" Pan Head Screw
#6 x ½" Flat Head Screw
#8 x 2" Bugle Head Screw
#6 x 1¾" Round Head Screw
#6 x 5 /8" Flat Head Screw
#6 x ¾" Round Head Screw
#6 x ½" Pan Head Screw
Installation screw
#2 Robertson drive
Attaches Bi-Fold/Bypass track to frame or opening,
as well as track system brackets to frame
#2 Robertson drive
Attaches stiles to rails; also used as an installation
screw
#2 Robertson drive
#8 x 2" Pan Head Screw Attaches Bi-Fold or Bypass bracket to wall
#2 Phillips drive
Attaches T-Post to frame
#2 Phillips drive
Attaches T-Post block to frame
#1 Robertson drive
Attaches magnets, as well as T-Post brackets to
T-Post and sill or frame, and Bi-Fold/Bypass carrier
hardware to panels
#1 Robertson drive
Attaches Bi-Fold pivot bracket to frame
#2 Phillips drive
Attaches Bi-Fold bottom track pivot bracket to
bottom track
#2 Phillips drive
Attaches hinges to frames and T-Posts, as well as
magnet strike plates to panels
#1 Robertson drive
Attaches metal brackets to frame
#1 Robertson drive
Installation screw; also used to attach valance
clips to frame
#2 Robertson drive
#8 x ¾" Flat Head Screw

FRAME ASSEMBLY
3
Panel Systems
Assemble the Frame – Panel Systems
Prepare the work area. Lay the shutter panels on a drop cloth face up just as they will appear in
the window. Then follow the procedure below.
1. Lay the side frames beside the panels, so that the panel hinges are above the frame hinges.
If one or more T-posts are used, lay them in the proper position.
NOTE: If hinges were ordered unattached, attach them to the frame and panels as shown
below before proceeding.
2. Insert the plastic corner keys into the ends of the top and bottom frames.
➤The Deluxe Casing Frame, Colonial Z-Frame, Classic Z-Frame, Modern Z-Frame, and
Standard Z-Frame receive both the corner keys and metal brackets.
➤Insert the side frame pieces onto the corner keys (and metal brackets, if applicable) of
the top frame.
IMPORTANT: With outside mount L-frames that have no T-posts, glue the corner keys in
position as described in Step 3 on the following page.
Corner Key
Bottom
Top
Corner Key
Position hinge leaf
on frame below
hinge leaf on panel

FRAME ASSEMBLY
4
Panel Systems
IMPORTANT: Be sure the frames match before gluing. The corners cannot be detached after
the adhesive has set.
3. Outside mount L-frames with no T-posts: Glue the corner keys in position as illustrated.
This prevents the frame from bowing.
➤First remove the tabs off the corner key with a flat blade screwdriver. The L-Frames
have no corner key punch. The tabs must be removed from the corner keys to prevent
distorting the frame.
➤Then apply a small amount of instant adhesive or contact cement to the inside of
the frame.
➤Insert the corner key into the end of the frame and hold firmly until set.
4. With the Deluxe Casing Frame, Colonial
Z-Frame, Classic Z-Frame, Modern Z-Frame,
and Standard Z-Frame, secure the top frame
metal brackets to the side frames using the
provided screws.
Apply
Adhesive
Inside
Frame
Outside Mount L-Frame with No T-Posts Only
Tab
Tabs
Removed

FRAME ASSEMBLY
5
Panel Systems
L-Frame Build-Out
½"
Deluxe Casing Frame Build-OutDeluxe Casing Sill/
Extended L-Frame Build-Out
5. Frames with T-posts: Attach the T-post to
the top frame.
➤T-post blocks will be pre-attached to the
top and bottom frame pieces.
➤Slide the T-post onto the T-post block on
the top frame piece and secure the T-post
to the block using a #2 Phillips bit to drive
the provided bugle head screw.
IMPORTANT: A long driver bit is required to
get enough access to drive the screw.
NOTE: See Step 8 on page 6 if T-post blocks
were not provided, or for three-sided frames
or inside mounts with no frames.
6. Attach the bottom frame to the side frames
and T-post, repeating the methods described
in Steps 2 through 5.
7. Deluxe Casing Frame, outside mount Standard L-Frame, and outside mount Deluxe
Casing Sill/Extended L-Frame only: If build-out is needed for additional clearance, install
the build-out onto the back of the frame.
➤The build-out snaps onto the back of the frame.
T-Post
T-Post Block
Top
Frame
#8 x 2"
Bugle Head Screw

FRAME ASSEMBLY
6
Panel Systems
8. With 3-sided frames or inside mounts with no frame, T-post brackets are used to attach
the T-post to the sill or casement after the frame has been installed. Refer to the illustration
below.
➤Attach the brackets to the sill or casement using the slotted hole on the bracket to allow
for side-to-side adjustment.
➤Be sure to square the T-post before tightening the brackets.
➤T-post brackets can also be used to attach T-posts to frames when T-post blocks are
not provided.
IMPORTANT: When a Decorative Sill Cover is used, it must be placed between the window
sill and T-post before attaching the T-post.
T-Post
T-Post
Bracket
Sill

FRAME ASSEMBLY
7
Track Systems
Assemble the Frame – Track Systems
Prepare the work area. Lay the frame pieces on a drop cloth in their proper orientation.
Thenfollow the procedures below.
1. Align the track support spacers in the channels at either end of the top frame, flush with
the ends of the frame. Use the four screws to attach the top frame and the track support
spacers to the side frames.
➤With four-sided systems, attach the bottom frame to the side frames in the same way.
2. If build-out is needed for additional clearance, secure the build-out onto the back of the
frame with screws, as shown below.
Track System
(Bypass Shown)
2" Screw
s
Track Support Spacer
Pre-drilled Outside Mount
Installation Screw Holes
¾"
Build-Out

INSTALLATION
8
Framed Standard Panel Systems
Framed Standard Panel Systems
NOTE: If a Decorative Sill Cover was ordered, refer to page 39.
Step A. Install the Frame
1. Position the frame for mounting.
➤Outside (OM) Mount. Center the frame over the opening. There should be a
1
/ 4 " reveal
on all four sides (or an equal reveal if a larger or smaller reveal was specified on the
original order).
➤Inside (IM) Mount. Center the frame
in the opening. Insert temporary shims
between the shutter frame and the
window to hold the frame centered.
2. Attach the side frames at the top corners
through the pre-drilled holes.
IMPORTANT: Tighten the screws snugly, but
do not overtighten.
Standard
Z-Frame
(IM)
Standard
L-Frame
(IM)
Optional
Cover Strip
Deluxe Casing Frame
(OM)
Standard L-Frame
(OM)

INSTALLATION
9
Framed Standard Panel Systems
Step B. Mount the Panels
1. First, retract the Duracatch™locks on the top
and bottom of the panels.
➤The Duracatch lock system is designed
to help level the panels within the frame.
Retracting the locks makes it possible to
rack the shutter.
➤Rotate the wheel of the Duracatch lock
until the square hole is visible.
➤Insert a #2 Robertson bit into the square
hole, then push in and rotate the plunger
assembly 180° clockwise to retract it.
2. Align the panel and frame hinges, and insert the hinge pins.
3. Close the panels and check for proper alignment.
➤If panels are misaligned, rack the shutter by grasping the frame at the bottom corners
and moving it from side to side until proper alignment is achieved.
NOTE: In the following procedures, after
each fastener is placed, close the panels
and check the alignment. If the alignment
is lost, remove the fastener, re-align the
panels, and then re-install thefastener.
IMPORTANT: For installations with multiple
T-posts, it is recommended that you begin
your racking at the center-most section and
work your way out to each end.
Incorrect
Correct
Duracatch Lock
Recessed Lock
Push Down and
Rotate 180°

INSTALLATION
10
Framed Standard Panel Systems
4. Hold the frame in the aligned position.
➤Outside (OM) Mount. Use a fastener to secure the center of the bottom frame. Check
alignment, and then secure the side frames at the bottom corners.
➤Inside (IM) Mount. Use fasteners to
secure the side frames at the bottom
corners.
5. Insert screws into the remaining holes and check that the panels are still aligned after each
screw has been tightened. Re-adjust if necessary.
6. To release the Duracatch™panel lock assemblies, insert a #2 Robertson bit into the square
hole on the wheel, then rotate 180° counterclockwise to extend it. Repeat until desired
height has been achieved.
7. Close the panels and, if needed, adjust the Duracatch locks with a Robertson screwdriver as
described on page 9 so that all doors close easily, yet stay firmly shut.
➤If necessary, install panel lock ramps on the sill or casement (see page 40).
➤If necessary, install magnets and strike plates (see page 41).
8. Perform any other necessary finish work to complete the installation (see page 42).
NOTE: If it is necessary to drill more installation holes in the frame, drill
3
/ 8 " holes through the
first layer of vinyl only. Drill through the light block for both inside and outside mounts. (For
sample drilling locations, see the illustrations at the top of page 8.)

INSTALLATION
11
Hang Strip
Bent Leaf Hinge
3
/8" Holes for
Installation Screws
Hang Strip Behind Panels
Hang Strip
Standard Hinge
3
/8" Holes for
Installation Screws
Hang Strip to Side of Panels
Standard Panel Systems with Hang Strip
NOTE: If a Decorative Sill Cover was ordered, refer to page 39.
Step A. Install the Hang Strips
1. Attach the side hang strips inside or outside the opening.
➤With outside mounts, be sure the hang strips are positioned the correct width apart and
at the correct height.
➤Insert an installation screw into the top and bottom holes only, then set the screws into
the mounting surface.
➤Tighten the screws snugly, but do not overtighten.
Step B. Mount the Panels
1. Hang the panels by fitting the pin end of the hinges into the hinge barrels.
2. Square and align the panels to the opening.
➤Hang Strip Behind Panels. If
necessary, adjust the bent-leaf hinges
by loosening the hinge screws and
moving the hinge left or right.
➤Hang Strip to Side of Panels. If
necessary, place hinge shims between
the hinge and hang strip.
➤Re-tighten the hinge screws once the
panels are square and aligned.
Standard Panel Systems with Hang Strip
Incorrect
Correct

INSTALLATION
12
Standard Panel Systems with Hang Strip
3. Insert screws into the remaining holes and check that the panels are still level after each
screw has been tightened. Re-adjust if necessary.
4. With inside mounts, install Duracatch™panel lock ramps (see page 40).
5. With outside mounts, install magnets and strike plates (see page 41).
6. Perform any other necessary finish work to complete the installation (see page 42).

INSTALLATION
13
Unframed Standard Panel Systems
Unframed inside-mounted shutters may be installed flush with the opening or projected out from
the opening using extended leaf hinges, which are
5
/ 8 " wider.
NOTE: If a Decorative Sill Cover was ordered, refer to page 39.
Step A. Install the Bottom Leaf of the Top Hinge
1. Position the left panel in the opening so that it has equal clearance at the top and bottom.
Mark where the bottom of the top hinge is located.
2. Align the top of the bottom leaf with the mark and attach it using one screw.
3. To check for accurate placement, install the panel by its top hinge, inserting a hinge pin to
hold the panel in place. Adjust placement of the hinge, if necessary.
➤If placement is accurate, remove the panel and install the second screw into the bottom
leaf of the top hinge.
Step B. Install the Bottom Leaf of the Bottom Hinge
1. With the panel placed in the top hinge, mark where the bottom of the bottom panel hinge is
located.
2. Align the top of the bottom leaf of the hinge with the mark and attach it using one screw.
3. To check for accurate placement, install the panel into the two hinges. Adjust placement of
the bottom hinge, if necessary.
➤If placement is accurate, install the second screw into the bottom hinge.
4. Repeat steps A and B for the right panel, if applicable. Be sure to align the right panel to the
left panel.
Unframed Standard Panel Systems
Inside Mount
Flush with Opening
Bottom Leaf
Attaches to Opening
Top Leaf Attached
to Shutter
Glass

INSTALLATION
14
Unframed Standard Panel Systems
Step C. Install the Remaining Bottom Leafs of the Hinges
1. Once the panels are level and square in the opening, install the remaining bottom leafs while
the panels are hanging.
➤Open the panels and install the bottom leafs onto the top leafs using the hinge pins.
➤Screw the bottom leafs in place.
➤If necessary, shim using the provided hinge shims.
2. Install Duracatch™panel lock ramps (see page 40) or magnets and strike plates (see
page 41).
➤When the Duracatch panel lock system is used, the plunger may be adjusted using a
Robertson screwdriver as described on page 9, if minor support or leveling is required.
3. Perform any other necessary finish work to complete the installation (see page 42).

INSTALLATION
15
Bi-Fold Track Systems
Typically, Bi-Fold track systems have three-sided frames; however, they may also be two-sided
or four-sided. The basic installation procedure is the same whatever the configuration. (If you
haven’t already assembled the Bi-Fold Track Frame, refer to page 7.)
Step A. Prepare the Frame
1. Installation screw holes are pre-drilled. If you
need additional attachment points, drill
3
/ 8 "
holes in the frame through the first layer of
vinyl only.
➤Drill through the screw indicator groove
on the light block for outside mounts and
through the light block channel on the
side of the frame for inside mounts.
➤With outside mounts (unless mounting
into the header), the top frame should be
mounted into studs wherever possible.
2. If an aluminum track is attached to the top frame, remove it before proceeding.
Step B. Install the Frame
IMPORTANT: Tighten the mounting screws snugly, but do not overtighten.
Inside Mount
1. Center the frame in the opening.
2. Using the provided screws, attach the top of the frame to the opening and level. Use shims
as needed to ensure a level installation.
3. Secure the pivot side frame, using a level to make sure the frame piece is plumb. Again, use
shims as needed.
➤If there are two pivot sides (split stack), secure only one of the side frames.
Outside Mount
1. Center the frame over the opening at the
desired height.
2. Attach the top frame first, starting with one
fastener at the highest corner.
IMPORTANT: Install all mounting screws
into studs or the window header.
Bi-Fold Track Systems
Screw
Indicator
Groove

INSTALLATION
16
Bi-Fold Track Systems
3. Place a four foot level on the top frame and secure the second fastener in the top frame at
the other corner, ensuring the top frame is level.
4. Finish attaching the top frame by securing
one screw at each stud, 16" to 24" apart,
depending on the type of construction.
➤Space screws no more than 30" apart if
mounting into the header.
5. Secure the pivot side frame, using a level to
make sure the frame piece is plumb. Again,
use shims as needed.
➤If there are two pivot sides (split stack),
secure only one of the side frames.
Step C. Attach the Aluminum Track to the Frame
1. Before attaching the track, make sure that you have inserted the correct number of carriers
and top pivot pins. For one-way operation, one pivot pin and one snubber are required. For
split operation, two pivot pins are required, but no snubber.
IMPORTANT: Carriers have three wheels. It
makes no difference whether they are loaded
into the track with one wheel to the front or
two wheels to the front.
2. After inserting the carriers, check that the carrier
heights are the same as the pivot pin height, as
shown below. Adjust as necessary.
Pivot Side
Frame
Pivot Pin SnubberCarriers
Different Height
INCORRECT
Same Height
CORRECT
Pivot
Pin

INSTALLATION
17
3. If the track arrived attached, use the same holes and re-attach the aluminum track to the top
frame with the screws supplied. Be sure the holes line up correctly.
➤If the track did not arrive attached, place the track within the light stop channel and align
the track screws.
Step D. Attach the Shutter Panels
1. Set the pivot pin(s) in the track so that the
center of the pivot pin is 1
5
/ 8 " from the side
frame.
2. Mount the bottom pivot bracket(s) or floor guide with bottom pivot(s).
IMPORTANT: The pivot pin receiver(s) must be directly under the top pivot pin(s). The center
of the pivot pin receiver(s) should be 1
5
/ 8 " from the side frame(s).
➤Bottom Pivot Bracket. Mount the bottom pivot bracket(s) centered on the screw
indicator groove in the side frame(s).
➤Floor Guide with Bottom Pivot. Insert the bottom pivot(s) into the floor guide and
tighten the screws with the pivot pin receiver(s) in the correct position. Attach the floor
guide to the floor, centered on the screw indicator groove in the side frame(s).
3. Mount the first panel per side into the bottom pivot pin receiver first and then onto the top
pivot pin. Rotate the lever on the receiver to lock the top pivot pin in place.
➤When both sides have pivot pin receivers, install the first panel on the other side as well.
➤If adjustment is necessary, mark the correct position of the top and/or bottom receiver(s)
to correctly re-position the component(s).
Bi-Fold Track Systems
Bottom
Pivot
Bracket Bi-Fold
Bottom Track
with Bottom
Pivot
Set Screw
15 /8"

INSTALLATION
18
Bi-Fold Track Systems
4. Insert the remaining shutter panels into the hinges and receivers.
➤Using labels and hinges for correct panel positioning, lock all panels into place by
rotating the lever on the receiver.
➤If panels are uneven, make any minor adjustments with the carrier bolts.
Step E. Finalize the Adjustment
1. For one-way operation: Close the panels and locate the unsecured frame so that the
snubber contacts the panel and the panel fits into the light stop channel. Secure the frame in
this position.
2. For two-way operation: Hold the loose side frame so the center split panels come
together. Then adjust the carriers, if necessary. Finally, mark the position of the side frame
and secure it.
Step F. Attach the Optional Valance
IMPORTANT: Two valances are available, the Bi-Fold Standard Valance (2
1
/ 2 ") and the
Decorative Valance (5"). Both are mounted in a similar manner.
1. Attach the valance returns.
➤Remove tabs from corner keys as described on page 4.
➤Apply a small amount of instant adhesive or contact cement to inside of mitered corners
of valance.
➤Insert the corner key into the end of the valance and hold firmly until set.
➤Glue and attach the valance returns.
2. The supplied valance clips will correctly position either valance to allow proper clearance for
operation of the panels.
3. Align the valance clips with the pre-drilled installation holes on the face of the Bi-Fold Frame,
and secure with the supplied #8 x 1" Truss Head screws.
NOTE: Valance clips should be mounted with the clear plastic insert facing outward, and
the release button pointing downward, as shown in the photo on page 19. The valance clip
mount allows for a
3
/ 16 " height adjustment if needed. To adjust, loosen the screw slightly,
slide the valance clip up or down to desired position, then re-tighten the screw.
Carrier Receiver