HunterDouglas Sonnette Parts list manual

Installation • Operation • Care
Sonnette™
Cellular Roller Shades
LiteRise®Operating System

CONTENTS
Questions?
Call Hunter Douglas Consumer Support at 1-888-501-8364.
© 2017 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
GETTING STARTED:
Product View...........................................................................................1
Tools and Fasteners Needed ..................................................................2
INSTALLATION:
Installation Overview .............................................................................3
Mount the Installation Brackets — Inside Mount.................................4
Mount the Installation Brackets — Outside Mount ..............................6
Install the Shade.....................................................................................8
OPERATION:
Operate the Shade ...............................................................................10
Troubleshooting ...................................................................................11
CARE:
Removing the Shade ............................................................................14
Cleaning Procedures ............................................................................14
WARRANTY............................................................................Back Cover

GETTING STARTED
1
Product View
Installation
Brackets
End
Cap
Bottom Rail
Bottom Rail
End Cap
Headrail

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Sonnette™cellular roller shades. With proper
installation, operation, and care, your new shades will provide years of beauty and
performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Tools and Fasteners Needed
■
3
⁄ 16 " Allen wrench
■Flat blade and Phillips screwdrivers
■Level (laser level is recommended)
■Measuring tape and pencil
■Power drill,
3
⁄ 32 " drill bit, and
1
⁄ 4 " hex driver (or socket wrench with
1
⁄ 4 " hex socket)
■Scissors (heavy-duty)
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per installation bracket.
■Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws
long enough for a secure attachment.
■Speed Nuts and Screws (Provided). Extension brackets come with screws and
speed nuts.
■Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1
1
∕ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

INSTALLATION
3
Installation Overview
■Your order will include the correct number of installation brackets for your shade width, as
shown in the table below.
■Shade orders may also include spacer blocks or extension brackets, if they were specified
for added clearance.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside Mount — Page 4
➤Outside Mount — Page 6
Installation Bracket For Added Clearance
Shade Width Brackets
2
3Extension
Bracket
1
∕ 4 " or
1
∕ 2 "
Spacer Blocks
20" – 36"
36
1
∕ 8 "– 72"
Outside Mount
Shade mounts
outside window
opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
Prepare the Installation Brackets
■Use pliers or heavy duty scissors to remove the top
tabs on the installation brackets.
NOTE: Save these tabs once removed. They may be
used as shims, if necessary.
Mount the Installation Brackets
■Mark 2" to 3" from each jamb for bracket location.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
NOTE: Before the headrail is installed the bracket levers need to be fully to the left and
once the headrail is properly in place, levers click to the right.
Tab
Remove Tab
Back Cover Bracket
Bracket Lever
Space Evenly Space Evenly
2" to 3" 2" to 3"
Jamb Jamb

INSTALLATION
5
■Center the brackets on your marks and mark the location of the screw holes.
➤The minimum casement depth required for
installation brackets is 1".
➤The minimum casement depth required for a fully
recessed mount is 3
3
⁄ 16 ".
■Use a level to check that the mounting surface is level.
Shim the brackets, if necessary (use the top tab that
was removed from the brackets).
■Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting
into drywall.
■Attach the installation brackets using the screws provided.
IMPORTANT: Do not overtighten the screws. Check to
ensure the bracket lever can be moved easily side to side.
If not, loosen the screws
in one-eighth turn increments until
the lever can be moved easily.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to eachother.
Proceed to “Install the Shade” on page 8.
2" to 3"
Casement
Depth

INSTALLATION
6
Mount the Installation Brackets — Outside Mount
Prepare the Installation Brackets
■Use pliers or heavy duty scissors to remove the top
tabs on the installation brackets.
NOTE: Save these tabs once removed. They may be
used as shims, if necessary.
Mount the Installation Brackets
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the
headrail end points over the window opening.
■Mark 2" to 3" from each end of theheadrail.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
NOTE: Before the headrail is installed the bracket levers need to be fully to the left and
once the headrail is properly in place, levers click to the right.
■Center the installation brackets or extension brackets on your marks and mark where to
drill the screw holes.
➤A minimum 1
1
⁄ 8 " flat vertical surface isrequired for the installation brackets. Extension
brackets require 1
1
⁄ 4 ".
➤The top of the installation brackets or extension brackets should be at the desired
height. The brackets should be level andaligned.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
Tab
Remove Tab
Back Cover Bracket
Bracket Lever
Window Opening
Space Evenly Space Evenly
2" to 3" 2" to 3"
Headrail End Mark Headrail End Mark
1
1
∕ 8 "Extension
Bracket
1
1
∕ 4 "

INSTALLATION
7
■Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■Attach the installation or extension
brackets using the screws provided.
IMPORTANT: The top of the
installation brackets or extension
brackets must be level with their
front edges aligned.
■If using spacer blocks for added clearance, attach the
spacer block(s) and installation bracket to a flat vertical
mounting surface with #6screws long enough for a
secure installation.
➤The top of the spacer blocks should be at the
desired shade height.
IMPORTANT: Do not add more than 1
1
⁄ 2 " of
clearance using spacer blocks.
IMPORTANT: The tops of the installation brackets
must be level with the front edges aligned.
CAUTION: Use drywall anchors when mounting
into drywall.
■If using extension brackets, attach an installation bracket
to the underside of each extension bracket using thespeed
nuts and screws provided.
Proceed to “Install the Shade” on page 8.
1
1
∕
2
"
Maximum
Spacer
Blocks
Longer
Screw
Speed Nuts
Screws

INSTALLATION
8
Install the Shade
■Ensure that each
lever is pushed to
the left side of the
bracket before
installing the shade.
■Position the shade
so that the front
faces you.
■Slide the headrail into the installation brackets so the headrail is between
the lever and the bracket, asshown.
■Firmly push the headrail into each bracket until it clicks and the lever snaps to the right
side of the bracket.
IMPORTANT: Carefully pull on the headrail at each bracket to ensure it is
installedsecurely.
Attach the Dust Cover (Optional for Outside Mounts)
The dust cover is used to protect the top of the headrail from exposure on outside mounted
shades.
■Cut the dust cover to desired width.
■Remove the paper backing on one side of the hook and loop
fastener dots.
■Apply the dots to the installation brackets on each end of
the shades.
■Remove the remaining paper backing from the dots.
■Center the dust cover over the top of the shade, above the dots.
■Press the dust cover down onto the dots.
Headrail
Installation
Bracket
Lever
Slide the Headrail
Between the Lever
and the Bracket.
Remove
Paper
Backing
Overhead View
No Dust Cover
Dots
Dust Cover Installed

INSTALLATION
9
Attach the Magnetic Hold-Down Brackets (Optional)
■Lower the shade.
■Place the magnetic hold-down bracket onto the bottom rail just
inside the end cap, oriented as shown.
■Mark the screw location using the mounting options shown below.
➤The screw should be placed in the middle of the channel. This
will allow for adjustment.
■Drill the screw holes using a
3
⁄ 32 " drill bit.
■Attach the hold-down brackets to the mounting surface using
the screws provided.
■If necessary, adjust bracket height by loosening the screw
and sliding the bracket up or down.
Hold-Down
Bracket
Bottom
Rail
Outside Mount
Preferred Alternate
Inside Mount
Preferred Alternate
Adjust the
bracket
using the
channel.

OPERATION
10
Operate the Shade
For better support and smoother operation, hold the bottom rail at the center when raising and
lowering the shade.
To Lower the Shade
■Slowly and steadily pull down on the
bottom rail or optional handle.
To Raise the Shade
■Slowly and steadily push up on the
bottom rail or optional handle.
IMPORTANT: When raising the shade,
be sure to raise it straight up. Pushing it
up to the left or right will make the fabric
skew. If the fabric skews into
the headrail, it can prevent the shade
from operating and possibly fray the
fabric edges.

OPERATION
11
Troubleshooting
Problem
The shade will not fit into the installation brackets.
Solution Check that the installation brackets are aligned andlevel. Adjust and/or shim
to level, if necessary.
Be sure the heads of the mounting screws are flush against the installation
bracket.
Check that the headrail is completely inserted into the installation brackets.
The lever should snap to the right side of the bracket to ensure proper
installation. See “Install the Shade” on page 8.
Problem
The shade does not roll up, or it rolls up too slowly.
Solution If the hold down brackets have been used, make sure they have been
released.
Check that the shade is being raised straight up and is not skewing the fabric
against the headrail. If this is not the case, you can adjust by:
Adding Spring Tension
■Locate the adjustment behind the left end cap cover.
➤The cover is removed by placing your thumb in the center and releasing
the snap on the top back corner.
■Raise the shade completely and hold
into place.
■Push a
3
⁄ 16 " Allen wrench into the
access hole in the end cap of the
shade (at least a
1
⁄ 2 ").
CAUTION: When pushing the
Allen wrench into the access hole,
you are compressing a spring and
freeing the lock from engagement.
■Using one-half turn increments, rotate the Allen wrench counter-clockwise
to add spring tension. Test and repeat, if necessary.
■To re-engage the lock, simply pull the Allen wrench straight out of the
access hole.
Push in Allen
wrench at
least
1
∕ 2 "

OPERATION
12
Problem
The shade will drift up once stopped.
Solution Removing Spring Tension
■Locate the adjustment behind the left end cap cover.
➤The cover is removed by placing your thumb in the center and releasing
the snap on the top back corner.
■Raise the shade completely and hold
into place.
■Push a
3
⁄ 16 " Allen wrench into the
access hole in the end cap of the
shade (at least a
1
⁄ 2 ").
CAUTION: When pushing the
Allen wrench into the access hole,
you are compressing a spring and
freeing the lock from engagement.
■Using one-half turn increments, rotate the Allen wrench clockwise to
remove spring tension. Test and repeat, if necessary.
■To re-engage the lock, simply pull the Allen wrench straight out of the
access hole.
Problem
The shade is hard to raise or lower, or will not raise or lower.
Solution Shades cannot be forced into tight inside mount window openings. If an inside
mount, make sure there is clearance between the ends of the shade and the
window casement.
Check that the installation brackets are level. Shim to level, if necessary.
Problem
Cells do not align on side-by-side shades.
Solution Cell alignment is guaranteed within
1
⁄ 8 " when shades are ordered at the same
time, at the same height, with the same color and fabric, and when specified
on the order form.
Check that the windows are square and the sameheight.
Push in Allen
wrench at
least
1
∕ 2 "

OPERATION
13
Problem
The shade raises or lowers unevenly, the bottom rail is not level when fully
raised, or the fabric winds unevenly or starts to rub against one end of the
headrail.
Solution Keep the bottom rail level while raising the shade. Side-to-side movement
while raising the shade may cause fabric to skew.
Check that the window is square by measuring the diagonals.
Check that the installation brackets are level. Shim to level, if necessary.
If the headrail is level and the window is square, adjust the bottom rail
weight.
Adjusting the Bottom Rail Weight
IMPORTANT: Only adjust the bottom rail weight if the fabric does not roll up
straight into theheadrail.
First, release both weight locks. On the back of the bottom rail, insert a
flat blade screwdriver into the slot in each weight lock and slide them away
from the weight.
Slide the weight, in 1" increments, in the direction the fabric is gathering.
Secure the weight by sliding each lock back in position next to the weight.
Test and adjust again, if necessary.
Slide Lock to
Release Weight
Weight Weight Lock
Move Weight
Move Weight
Gathered
Fabric Fabric Roll in Headrail
Bottom Rail

CARE
14
Removing the Shade
■Fully raise the shade.
■Move each lever of the installation brackets to the left to
release the shade.
➤A flat blade screwdriver can be used to move the lever.
CAUTION: Be very careful not to tear or damage thefabric.
➤If the lever is inaccessible or
inoperable, lower the shade until
you can see the underside of the
bracket. Carefully reach a small
flat blade screwdriver behind the
shade to the tab on bottom of the
bracket between the screw holes.
➤Push the tab away from the shade
and pull the headrail forward to
release it from the bracket.
■Carefully pull the shade away from
the brackets to remove it.
Cleaning Procedures
Sonnette™cellular roller shades are made from anti-static, dust-resistant materials which
repel dirt and dust. The following options are available if your shade needs cleaning.
CAUTION: Do not steam the shades.
Dusting
■Regular light dusting with a feather duster is all the cleaning needed in most
circumstances.
Vacuuming
■Use a hand-held vacuum with low suction for more thorough dust removal.
Compressed Air
■Use compressed air to blow dust and dirt off shades.
Move Lever to Left
Top View
Back
Front
Installation Bracket
End Cap
Tab
Underside of
Bracket

CARE
15
Spot-Cleaning
CAUTION: Do not use spot clean treatment on Highline™, Textura™, and Elan®
Metallic fabrics.
■Prepare a solution of warm water and a mild detergent.
■Dampen a clean cloth in the solution and wring it out.
■Dab the spot with the dampened cloth until it is removed. Do not rub the fabric.
■Allow the shade to dry in the completely lowered position.
Bathtub Cleaning/Water Immersion
CAUTION: Do not immerse the hardware, Elan Metallic, or room-darkening fabrics.
■Immerse the shade in a basin or bathtub filled with warm water and a mild detergent.
IMPORTANT: Never immerse the headrail into the solution.
■Rinse with clean water.
■Before removing from the rinse water, fully raise the shade and tilt it to allow excess
water to drain off.
■Dry the shade completely in the lowered position.
Injection/Extraction Cleaning
CAUTION: Do not use injection/extraction cleaning on Elan Metallic fabrics.
This type of professional cleaning injects a cleaning solution into the fabric and extracts the
dirty solution in the same motion.
A Note About Sonnette™Fabrics
As with all textiles, Sonnette™fabric is subject to some variation. Slight wrinkling, puckering,
or bowing is inherent to this textile product and should be considered normal, acceptable
quality. These characteristics are not usually visible from the front or rear but may be visible
from a side angle.

Notes

The Hunter Douglas®Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not
thoroughly satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support
of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
COVERED
BY A LIFETIME LIMITED WARRANTY
TO OBTAIN WARRANTY SERVICE
NOT COVERED
BY A LIFETIME LIMITED WARRANTY
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship or
failure to operate for as long as the original retail
purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the date
of purchase.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to
service locations.
3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for
assistance in obtaining warranty service or for further explanation of our warranty.
NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for
incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or
limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading over
time.
• Failure to follow our instructions with respect to
measurement, proper installation, cleaning or
maintenance.
• Shipping charges, cost of removal and
reinstallation.
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