Image Access WideTEK 36 User manual

Manual
This device is compliant.

File:
WT36_OperationManual_M3.docx

Manual Page 3
2007 – 2013 by Image Access GmbH, Wuppertal, Germany.
Printed in Germany. All rights reserved.
Reproduction
in whole or in part in any form or medium without express written permission of
Ima
ge Access is prohibited.
Scan2Net
®, WideTEK®and Bookeye®are registered trademarks of Image Access.
All other trademarks are the property of their respective owners.
Image
Access reserves the right to change the described products, the specifications or
documents at any time without prior notice.
For the most recent version, always check our web site
www.imageaccess.de
or
www.imageaccess.us or the customer service portal at portal.imageaccess.de

Page 4 Manual
Introduction
Dear Customer,
We congratulate you on the acquisition of this innovative product from Image Access.
We at Image Access are proud of the work we do; it is the result of our extremely high
standards of production and stringent quality control.
With the WideTEK 36, Image Access offers an efficient scanner which covers a wide
scope of applications due to its versatility. Its integrated web based user interface makes
all functions available in structured menus.
This operation manual is designed to lead you through all situations which will arise when
using the WideTEK 36.
For this reason, we ask you to read the manual attentively before starting to work with the
WideTEK 36. By doing so, you will avoid operation errors and you can control all functions
from the beginning.
In addition please consider the following points:
•Damages to your unit may have occurred during shipping. Please check for
damages immediately after delivery of the unit. Inform your supplier if damage has
occurred.
•Read and ensure that you understand the safety notes. They were developed for
your protection and safety as well as to protect the unit.
•Regular maintenance conserves the high quality and safety of the WideTEK 36
during the entire service life.
If you have any further questions, please feel free to contact your local dealer or
Image Access, Inc. directly. Our staff will be happy to help you.
For your daily work with the WideTEK 36 scanner, we wish you success and complete
satisfaction.
Regards
Your Image Access Team

Manual Page 5
About this Manual
Operation Manual
The Operation Manual gives all information about the normal operation and behavior of
the device. It is written for people who only operate the device and do not perform setup
and adjustment procedures. All device elements and software functions are described in
detail, although some of them might never be used. This manual does not cover any
application software. Refer to the appropriate application software manual to learn about
the application software.
Setup and Assembly Manual
The Setup and Assembly Manual is written for technical staff with some basic
mechanical as well as software skills. Many resellers will offer on-site installation;
therefore, large parts or all of the setup and assembly manual might not be of interest to
the reader. The access level at which the setup and adjustment processes are performed
is called “Power user”. This “Power user” level is password protected from access by the
normal operator.
All available manuals for this device can be downloaded from our customer service portal
at http://portal.imageaccess.de. Be sure to always check for the latest versions of these
manuals.
This manual is divided into four sections, A to D.
Section A Safety instructions and hardware. This section describes the hardware of
the scanner and the mechanical installation of options. It also describes the
operation of the scanner by using the integrated touchscreen.
Note: Optional the WideTEK 36 can be delivered with an appropriate floor stand.
It is recommended to always use the WideTEK 36 in combination with the
floor stand.
Section B Software. This section describes the integrated Scan2Net software. This
section also describes the installation procedure for software options.
Section C Error codes and troubleshooting procedures.
Section D Technical data and declarations.

Page 6 Manual
Version History
Version
Published in
Content/Changes/Supplements
History of version prior to “G” removed in version “M”.
G
June 2008
Firmware V 5.
An important note added to chapter A.15.1 and A.15.2
concerning
powering the scanner on and/or off in the correct way.
H August 2008
Table D.4 corrected. Changed values for the device weight and
total shipping weight.
I
May 2009
Firmware V 5.20.
Order of chapters has been changed.
Changes in the “Content on Delivery” list.
Chapter B.2.2: Some
additional information, e.g. description of
new stitching method.
K September 2009 Firmware V 5.22.
New chapter B.5.2.3.6 Guide Plate Middle inserted.
Error codes added/modified.
K2
February 2010
Chapter D.3 Electr. Spec.: New value for stand-by consumption,
another power supply is used.
L September 2010 Previous c
hapter A.6 has been split in chapters A.6 and A.7.
Previous chapter A.7 and all following A.x chapters renumbered.
Chapter A.8 “Content on Delivery” corrected.
New: Chapter A.10 “Adjusting
the Middle Guide Plate…”. Prev.
chapter A.10 and all following A.x chapters renumbered.
Chapters A.13.8: Content of touchscree
n has been split on two
screens, new sub-chapters added.
M
April 2011
New: Chapter A.12 “Connecting an External Monitor”.
Prev chapter A.12 “Powering up …” and all following A.x chapters
renumbered.
M2 July 2011 Chapters in part A reordered, changes in the directory levels and
renumbered.
Chapter B.3.5.1: “Remote printer” options enlarged.
New: Chapter B.3.9 “Output Option Web” added.
Prev. chapter B.3.9 renumbered to B.3.10
M3
October 2011
Chapter B.3.3, information about container format added.
Update Technical Data.
As an ENERGY STAR® Partner, Image Access has determined that this product
meets the ENERGY STAR® guidelines for energy efficiency.

Manual Page 7
Table of Content
Introduction--------------------------------------------------------------------------4
About this Manual -----------------------------------------------------------------5
Version History ---------------------------------------------------------------------6
AHardware ----------------------------------------------------------------------- 14
A.1 Safety Notes ......................................................................................................14
A.1.1 Marking of Safety Notes 14
A.2 Certification........................................................................................................14
A.3 General Notice...................................................................................................14
A.4 Safety Precautions.............................................................................................15
A.5 Connecting to the Power Source........................................................................16
A.6 Device Location..................................................................................................17
A.7 Maintenance ......................................................................................................18
A.7.1 Touchscreen 18
A.7.2 Surfaces 18
A.7.3 Glass plate 18
A.8 Repair................................................................................................................18
A.9 Content on Delivery............................................................................................19
A.10 Connectors on the Scanner................................................................................20
A.11 Adjusting the Middle Guide Plate .......................................................................21
A.12 Paper Transport Wings ......................................................................................24
A.12.1 How to insert the Paper Transport Wings 25
A.12.2 Position of the Paper Transport Wings 26
A.12.3 Scanning documents on light, thin paper material 26
A.12.4 Scanning documents on normal or heavier paper 27
A.13 Connecting an External Monitor .........................................................................28
A.14 Powering up the WideTEK 36 ............................................................................30
A.15 WideTEK 36 Touch Panel..................................................................................30
A.15.1 Starting the WideTEK 36 from Stand-By Mode 30
A.15.2 Turning-off the WideTEK 36 31
A.15.3 The Help Function 31
A.16 Navigating through the Screens.........................................................................32
A.16.1 How to Enter or Change Values 32
A.17 Self Test Mode...................................................................................................33
A.17.1 IP Address 34
A.17.2 White Balance 35

Page 8 Manual
A.17.3 Lamp On / Off 35
A.17.4 Exit Selftest 35
A.17.5 Touch Adjust 36
A.17.6 Touch Test 36
A.17.7 Stitch Test 37
A.17.8 EMV Test 37
A.17.9 Sensor Test 38
A.17.10 Shutdown Scanner 38
A.18 Start Menu Screen.............................................................................................39
A.19 Output Control Screens.....................................................................................40
A.19.1 Output Control 1 40
A.19.1.1 Viewer Control 40
A.19.1.2 Email Address 41
A.19.1.3 FTP Server 42
A.19.1.4 Windows Network 44
A.19.2 Output Control 2 45
A.19.2.1 Sound Control 45
A.20 Image Control Screen........................................................................................46
A.20.1 Image Control 1 46
A.20.1.1 Brightness 46
A.20.1.2 Contrast 46
A.20.1.3 Gamma 46
A.20.1.4 Sharpness 47
A.20.1.5 Resolution 47
A.20.1.6 Color mode 47
A.20.2 Image Control 2 48
A.20.2.1 Threshold (only in Binary mode) 48
A.20.2.2 Despeckle (only in Binary mode) 48
A.20.2.3 Invert (only in Binary and Photo mode) 48
A.20.2.4 Stitching 49
A.20.2.5 ICC Profile 49
A.20.3 Image Control 3 50
A.20.3.1 Exposure 50
A.20.3.2 Exp. Black 50
A.21 Format Control Screen ......................................................................................51
A.21.1 Format Control 1 51
A.21.1.1 Format 51
A.21.1.2 Start Page 51
A.21.1.3 Rotation 51
A.21.1.4 Mirror 51
A.21.1.5 Splitting 51
A.21.2 Format Control 2 52
A.21.2.1 Auto margin 52
A.21.2.2 Auto density 52
A.21.2.3 Auto skew 52

Manual Page 9
A.21.3 Format Control 3 53
A.21.3.1 Top edge 53
A.21.3.2 Bottom edge 53
A.21.3.3 Units 53
A.21.3.4 Left edge 53
A.21.3.5 Right edge 53
A.22 File Control Screen ............................................................................................54
A.22.1 JPEG 54
A.22.2 TIFF 55
A.22.3 PNM 55
A.22.4 PDF 56
A.23 Transport Control Screen...................................................................................57
A.23.1 Start button 57
A.23.2 Transport 57
A.23.3 Scan mode 57
A.23.4 Feeder delay 58
A.23.5 Doc. Output 58
A.24 Job.....................................................................................................................59
A.24.1 Creating a Job 59
A.24.2 Selecting a Job 61
A.24.3 Deleting a Job 62
A.25 Software Option: Scan2VGA..............................................................................63
BSoftware ------------------------------------------------------------------------ 64
B.1 The Integrated User Interface.............................................................................64
B.2 The Main Screen................................................................................................65
B.2.1 The Options Screen 67
B.2.2 The Properties Screen 69
B.2.3 The Camera Screen 74
B.2.3.1 Threshold Dynamic / Threshold Fixed 76
B.2.3.2 Despeckle 76
B.2.4 The Settings Screen 77
B.2.5 The Format Screen 79
B.3 Output Options...................................................................................................81
B.3.1 Output Option Save 82
B.3.2 Output Option Show 83
B.3.3 Output Option Multipage 84
B.3.4 Output Option Print 86
B.3.5 Output Option Copy 87
B.3.5.1 Remote Printer 87
B.3.5.2 Printing Enhancement 89
B.3.5.3 Accounting 90

Page 10 Manual
B.3.5.4 Extended print parameters with iPF option installed 91
B.3.5.5 Printing Enhancements with iPF option installed 92
B.3.6 Output Option FTP Upload 93
B.3.6.1 FTP Server 93
B.3.7 Output Option Mail 95
B.3.7.1 Mail Server 95
B.3.7.2 Transaction mode interactive 97
B.3.8 Output Option Network 98
B.3.8.1 SMB Configuration 99
B.3.9 Output Option Web 100
B.3.9.1 Web Service Configuration 101
B.3.10 Output Option USB 102
B.3.10.1 USB Storage Device 103
B.3.10.2 List of suitable USB storage media 103
B.4 Information ......................................................................................................104
B.5 The Setup Screen............................................................................................105
B.5.1 Login Screen 105
B.5.2 Access Level User 106
B.5.2.1 Device Info Screen 107
B.5.2.2 Operation Info Screen 108
B.5.2.3 User Settings Screen 109
B.5.2.3.1 Language Selector 110
B.5.2.3.2 Power Saving 111
B.5.2.3.3 Volume 112
B.5.2.3.4 Foot Pedal 113
B.5.2.3.5 Splitting Start Page 114
B.5.2.3.6 Guide Plate Middle 115
CTests and Troubleshooting ---------------------------------------------116
C.1 Troubleshooting Matrix ....................................................................................116
C.2 Error Codes.....................................................................................................117
C.3 Warnings .........................................................................................................119
C.4 Information ......................................................................................................119
DTechnical Data---------------------------------------------------------------120
D.1 Scanner Specifications ....................................................................................120
D.2 Ambient Conditions..........................................................................................120
D.3 Electrical Specifications...................................................................................121
D.4 Dimensions and Weight...................................................................................121
D.5 CE Declaration of Conformity ..........................................................................122
D.6 FCC Declaration of Conformity........................................................................123

Manual Page 11
Table of Pictures
Picture 1: Minimum distances to the scanner...................................................................17
Picture 2: Transport box opened......................................................................................19
Picture 3: Connectors at WideTEK 36..............................................................................20
Picture 4: Middle guide plate............................................................................................21
Picture 5: Allen head screw in slot hole............................................................................22
Picture 6: Removing the middle guide plate.....................................................................22
Picture 7: Self locking nut on the bottom side of middle guide plate.................................23
Picture 8: Black paper transport wing...............................................................................24
Picture 9: Snap lock on left side of the housing................................................................24
Picture 10: Bending the paper transport wing ..................................................................25
Picture 11: Inserting at the front.......................................................................................25
Picture 12: Position of paper transport wings...................................................................26
Picture 13: Position for light paper weights ......................................................................26
Picture 14: Inserting at the back.......................................................................................27
Picture 15: Position for normal and high paper weights....................................................27
Picture 16: Position of VGA connector.............................................................................28
Picture 17: VGA connector beside gap............................................................................28
Picture 18: Guiding into the scanner................................................................................28
Picture 19: Guiding the cable to the connector.................................................................29
Picture 20: VGA connector inserted.................................................................................29
Picture 21: Start menu screen..........................................................................................30
Picture 22: Touch panel while shut down in progress ......................................................31
Picture 23: Keyboard with capital letters ..........................................................................32
Picture 24: Keyboard with lower case letters....................................................................32
Picture 25: Self Test 1......................................................................................................33
Picture 26: Self Test 2......................................................................................................33
Picture 27: Network setup................................................................................................34
Picture 28: Numeric key pad............................................................................................34
Picture 29: Confirm changes............................................................................................34
Picture 30: Insert control sheet ........................................................................................35
Picture 31: Results of White Balance...............................................................................35
Picture 32: Testing the touch screen................................................................................36
Picture 33: Stitch Test screen..........................................................................................37
Picture 34: Sensor status.................................................................................................38
Picture 35: Start menu screen..........................................................................................39
Picture 36: Document transport controls..........................................................................39
Picture 37: Output Control 1.............................................................................................40
Picture 38: Viewer Control ...............................................................................................40
Picture 39: E-mail address parameters............................................................................41
Picture 40: Ftp Server 1...................................................................................................42

Page 12 Manual
Table of Pictures, part 3
Picture 41: Ftp Server 2...................................................................................................43
Picture 42: Network parameters......................................................................................44
Picture 43: Input a Network Address ...............................................................................44
Picture 44: Output Control 2............................................................................................45
Picture 45: System events and sound files......................................................................45
Picture 46: Image Control 1.............................................................................................46
Picture 47: Image Control 2.............................................................................................48
Picture 48: Image Control 3.............................................................................................50
Picture 49: Format Control 1 ...........................................................................................51
Picture 50: Format control 2 ............................................................................................52
Picture 51: Format Control 3 ...........................................................................................53
Picture 52: File Control....................................................................................................54
Picture 53: Transport control ...........................................................................................57
Picture 54: List of available jobs......................................................................................59
Picture 55: Keyboard of input screen...............................................................................59
Picture 56: Creating a job................................................................................................60
Picture 57: Entering the password...................................................................................60
Picture 58: Number of password elements......................................................................60
Picture 59: Selecting a job from the list............................................................................61
Picture 60: Request for password....................................................................................61
Picture 61: Confirming to delete the job...........................................................................62
Picture 62: Enter password to delete job.........................................................................62
Picture 63: Touchpanel after scanning ............................................................................63
Picture 64: Start screen...................................................................................................64
Picture 65: Main screen...................................................................................................65
Picture 66: Shutdown confirmation..................................................................................66
Picture 67: Options screen...........................................................................................67
Picture 68: Properties screen.......................................................................................69
Picture 69: 24Bit Color, File Format: PNM.......................................................................70
Picture 70: Binary, File Format: TIFF with G4 compression.............................................70
Picture 71: Format list .....................................................................................................72
Picture 72: Additional Margin/Auto Density slider ............................................................72
Picture 73: Set deskew angle..........................................................................................73
Picture 74: Document edges ...........................................................................................73
Picture 75: Camera screen...........................................................................................74
Picture 76: Exposure control slider..................................................................................75
Picture 77: Threshold method selector............................................................................76
Picture 78: Despeckle function........................................................................................76
Picture 79: Settings screen ..........................................................................................77
Picture 80: Available skins...............................................................................................78

Manual Page 13
Table of Pictures, part 3
Picture 81: Scan status window .......................................................................................78
Picture 82: Format screen ............................................................................................79
Picture 83: Rectangle dragged with mouse......................................................................80
Picture 84: "Zoom in" result..............................................................................................80
Picture 85: List of available clip size formats....................................................................80
Picture 86: Output options ...............................................................................................81
Picture 87: Output Option Save .......................................................................................82
Picture 88: Example for file name....................................................................................82
Picture 89: Output Option Show.......................................................................................83
Picture 90: Output Options in Scan Window ....................................................................83
Picture 91: Output Option Multipage................................................................................84
Picture 92: Pop-up window to select images for the “Container” ......................................85
Picture 93: Output Option Print........................................................................................86
Picture 94: Available List of Printers for Option Print........................................................86
Picture 95: Output Option Copy.......................................................................................87
Picture 96: Output Option FTP Upload.............................................................................93
Picture 97: Output Option Mail.........................................................................................95
Picture 98: Parameters for transaction mode “interactive”................................................97
Picture 99: Recipient address list opened........................................................................97
Picture 100: Output Option Network.................................................................................98
Picture 101: Output Option Web ....................................................................................100
Picture 102: Output Option USB....................................................................................102
Picture 103: USB stick inserted in USB connector.........................................................102
Picture 104: Information.................................................................................................104
Picture 105: Login screen..............................................................................................105
Picture 106: User screen ...............................................................................................106
Picture 107: Device Info screen.....................................................................................107
Picture 108: Operation Info screen.................................................................................108
Picture 109: Available user settings...............................................................................109
Picture 110: Language Selector screen .........................................................................110
Picture 111: List of power down times............................................................................111
Picture 112: Volume level ..............................................................................................112
Picture 113: Foot pedal settings.....................................................................................113
Picture 114: Splitting Start Page....................................................................................114
Picture 115: Guide Plate Middle.....................................................................................115

Page 14 Manual
A Hardware
A.1 Safety Notes
Read and ensure that you understand the safety notes.
They are designed for your protection and for your safety.
Follow all safety notes to avoid damage to the device.
A.1.1 Marking of Safety Notes
All safety notes are marked with a yellow triangle warning sign.
Next to the warning sign, you’ll find a description of the danger.
Safety Note!
Example text.
A.2 Certification
The WideTEK 36 scanner fulfills all requirements of the following standards:
IEC 60950-1, International Safety Standard for Information Technology Equipment
UL 60950-1, Safety for Information Technology Equipment (US standard)
CAN/CSA C22.2 No.60950-1, Safety for Information Technology Equipment
(Standard for Canada)
EN 60950-1, Safety for Information Technology Equipment (European standard)
A.3 General Notice
This manual describes the functions of a complete equipped WideTEK 36 scanner. If your
device is not equipped with all features, deviations are possible.

Manual Page 15
A.4 Safety Precautions
Warning: Please read all the safety precautions before you operate the scanner. Serious
injury can occur to you or to others if you do not know how to use it safely.
To prevent fire or shock hazard, do not expose
this device to rain
or any type of moisture.
Follow all safety precautions to avoid personal injury or damage to the device.
1. Place the scanner in a clean, well-ventilated room. Do not operate the scanner in an
area with poor ventilation.
2. Openings in the scanner’s housing in the front or at the back are provided for air
circulation. Do not cover or block the openings.
3. Do not place the scanner near a heat or cold emitting source such as a space heater,
furnace, or air conditioning unit.
4. Do not place the scanner near any devices or electrical boxes emitting high voltage.
5. Always place the scanner on a stable surface.
6. Do not lean on the scanner.
7. Do not place cups containing liquids or other such objects on top of the scanner or on
the scanner table. If liquid spills into the scanner it can cause damage. If this occurs,
turn the scanner off, unplug the power cord from the wall receptacle and contact the
Image Access Technical Support.
8. Do not put any objects into any scanner housing openings unless specifically
instructed to do so by Image Access Technical Support.
9. Do not disassemble the scanner. If there is a need to disassemble the scanner,
please contact the Image Access Technical Support.
10. Do not use the scanner if it has been physically damaged. If this occurs, turn the
scanner off, unplug the power cord from the wall receptacle and contact the
Image Access Technical Support.
11. The scanner should be used only with the power cord that is supplied with the
scanner. If you are unsure, please contact the Image Access Technical Support.
12. Image Access recommends plugging the scanner into an appropriately-rated power
conditioner.
13. Always turn the power off and unplug the power cord from the wall receptacle before
cleaning the scanner.
14. When cleaning, only use Image Access-approved cleaners. Do not use any type of
solutions, abrasives, or acids such as acetone, benzene, kerosene, mineral spirits,
ammonia, or nitric acid. Do not use any cleaners that contain these chemicals.
15. Use a dry or damp lint free cloth for cleaning the scanner.
16. Do not spray any liquids directly onto the scanner. Spray cleaning fluids directly onto
the cleaning cloth and use the cloth to clean the scanner.

Page 16 Manual
A.5 Connecting to the Power Source
Before connecting the scanner to the electrical outlet check the following items:
Ensure the electrical outlet is in perfect condition and that it is
properly grounded.
Ensure that the electrical outlet is equipped with a fuse with the
proper capacity.
The electrical
outlet must be near this device and must be easily
accessible.
Inspect the power cable and ensure that it is undamaged.
Use only the power cable delivered with the scanner.
Turn the device off before plugging or unplugging any cable.

Manual Page 17
A.6 Device Location
Please allow a minimum of 150 mm (6 inch) from any side walls and 300 mm (12 inch)
from a back wall. Leave one meter (3 feet) minimum distance from any door or entrance
way. Use illustration below as a guide.
Picture 1: Minimum distances to the scanner
Do not operate the scanner in an area that has poor air circulation, and/or that is non-
ventilated.
Place the WideTEK 36 on a flat and solid base. The load bearing capacity of the base
must correspond to the device weight.
It is recommended to place the WideTEK 36 always on the floor stand which comes with
the scanner. The floor stand gives the best ergonomic position when using the scanner.
Choose a location that complies with the limits of temperature and humidity. Refer to the
technical specification.
Note: Before using the WideTEK 36 scanner in the new environment allow at least one
hour for temperature adaptation.
Temperature adaptation means:
A fast change from cold to warm environmental conditions can build up
condensation inside the housing. This will result in unfavorable scanned images
and could cause permanent damages to the unit.

Page 18 Manual
A.7 Maintenance
Important: Ensure that no liquids will penetrate into the device housing.
A.7.1 Touchscreen
Before cleaning the touchscreen, switch the WideTEK 36 off and set the main power
switch to position 0.
The touchscreen can be cleaned with a micro fiber cloth.
A.7.2 Surfaces
Use a soft, dampened cloth to clean the housing of the scanner. Recommended is a micro
fiber cloth.
A.7.3 Glass plate
Important: Do not use any cleanser with solvents to clean the glass plate!
The glass plate of the WideTEK 36 has a special surface coating.
It is recommended to clean the glass plate always with a micro fiber cloth.
Dampen the micro fiber cloth slightly before cleaning.
Clean the glass plate with minimum pressure. Do not rub the glass plate on isolated
positions.
After cleaning dry the glass plate with a soft cloth.
A.8 Repair
Note: There are not any parts or components of the WideTEK 36 scanner which can
be repaired by the user.
All repairs and service works should be done by a trained technician only.

Manual Page 19
A.9 Content on Delivery
The scanner is delivered in a wooden transport box. The transport box also contains the
disassembled floor stand in a separate cardboard box and the paper catch basket.
Picture 2: Transport box opened
1: Paper catch basket
2: Scanner
3: White Reference Target
4: Box with cable set, manuals, and accessories (2x Recovery Key) .
The cable set consist of:
Network cable. The network cable connects the scanner to the network. All network
parameters such as IP address, subnet mask and gateway must be set via the front
panel prior to the first use.
Crossover cable. The crossover cable connects the scanner directly to a computer via
the network card.
Power cable. The power cable connects the scanner to the wall outlet.
5: Floor stand (optional) in separate cardboard box
6: Folder with CSTT-1 reference targets and the manuals.
Note: Keep the wooden transport box and the cardboard box for future use! In case of
guarantee the scanner must be sent back in the original transport box to avoid
transport damages.

Page 20 Manual
A.10 Connectors on the Scanner
The connectors are positioned at the left side of the housing, as seen from the operators
view (i.e. from the front of the scanner).
Picture 3: Connectors at WideTEK 36
1: Power connector
2: Foot pedal connector
3: Network cable connector
4: Main power switch