Image Access WideTek 36C User manual

Manual

File:
WT36C_OperationManual-C.docx

Manual Page 3
2010 – 2014 by Image Access GmbH, Wuppertal, Germany.
Printed in Germany.
All rights reserved.
Reproduction in whole or in part in any form or medium without express written permission of
Ima
ge Access is prohibited.
Scan2Net
®, WideTEK®and Bookeye®are registered trademarks of Image Access.
All other trademarks are the property
of their respective owners.
Image Access reserves the right to change the described products, the specifications or
documents at any time without prior notice.
For the most recent version, always check our web site
www.imageaccess.de
or
www.imageaccess.us or the customer service portal at portal.imageaccess.de

Page 4 Manual
Introduction
Dear Customer,
We congratulate you on the acquisition of this innovative product from Image Access.
We at Image Access are proud of the work we do; it is the result of our extremely high
standards of production and stringent quality control.
With the WideTEK®36C, Image Access offers an efficient scanner which covers a
wide scope of applications due to its versatility. Its integrated web based user interface
makes all functions available in structured menus.
This operation manual is designed to lead you through all situations which will arise
when using the WideTEK®36C.
For this reason, we ask you to read the manual attentively before starting to work with
the WideTEK®36C. By doing so, you will avoid operation errors and you can control
all functions from the beginning.
In addition please consider the following points:
•Damages to your unit may have occurred during shipping. Please check for
damages immediately after delivery of the unit. Inform your supplier if damage
has occurred.
•Read and ensure that you understand the safety notes. They were developed
for your protection and safety as well as to protect the unit.
•Regular maintenance conserves the high quality and safety of the
WideTEK®36C during the entire service life.
If you have any further questions, please feel free to contact your local dealer or
Image Access, Inc. directly. Our staff will be happy to help you.
For your daily work with the WideTEK®36 scanner, we wish you success and
complete satisfaction.
Regards
Your Image Access Team

Manual Page 5
About this Manual
Operation Manual
The Operation Manual gives all information about the normal operation and behavior
of the device. It is written for people who only operate the device and do not perform
setup and adjustment procedures. All device elements and software functions are
described in detail, although some of them might never be used. This manual does not
cover any application software. Refer to the appropriate application software manual to
learn about the application software.
Setup Manual
The Setup Manual is written for technical staff with some basic mechanical as well as
software skills. Many resellers will offer on-site installation; therefore, large parts or all
of the setup and assembly manual might not be of interest to the reader. The access
level at which the setup and adjustment processes are performed is called “Power
user”. This “Power user” level is password protected from access by the normal
operator.
All available manuals for this device can be downloaded from our customer service
portal at http://portal.imageaccess.de. Be sure to always check for the latest versions of
these manuals.
This manual is divided into the sections A to E.
Section A describes the hardware of the device and gives an overview of all
components and connectors of the scanner. Remember that this device
is a precise optical instrument and should be handled accordingly.
Note: Optional the WideTEK®36C can be delivered with an appropriate floor
stand. It is recommended to always use the WideTEK®36C in
combination with the floor stand.
Section B describes the functions of the touchscreen and how to operate the
scanner with the touchscreen.
Section C gives a short introduction and basic information about the new user
interface ScanWizard. All details about the interface can be found in the
integrated “Help” texts in the scanner.
Section D informs about the setup levels in general and describes the access level
User in detail.
Section E describes test and troubleshooting procedures.
Section F contains all technical data of the scanner and the manufacturer
declarations concerning safety and electromagnetic compatibility (EMC).

Page 6 Manual
Version History
Version
Published in
Content/Changes/Supplements
A May 2011 Preliminary version.
A2
July 2011
Information after EMC and safety testing and certification added.
A3 September 2011
Chapter C.3.9: New content, former chapter C.3.9 renumbered to
C.3.10.
Content of chapter C.5.2 revised, new screenshots added.
A4
October 2011
Chapter B.6.3.1 added. In Chapter C.3.3 additional information
about “Container” format for multipage output.
Chapter C.3.7.2
added.
FCC note added in chapter E.6.
A5
December 2011
Update Technical Data
B
April 2012
Update of content of User Settings (FW Vers. 5.71).
New structure in chapter C.3.5 and its subfolder.
B1 March 2013 Valid with firmware 5.8.
Copyright note with updated trademark information.
The new WideTEK®36C logo has been introduced.
New: Chapter B.5.1. Zonal OCR
Previous chapter B.5.1 and all following chapters renumbered.
New screen screenshots of some kiosk application screens.
B2
June 2013
Section D describes now the “Setup Level”. Former chapter D and
E have been renumbered.
C December 2013
Section C: Content change because of introduction of the new
user interface ScanWizard.
EMC information according to the standard EN 55022
Warning!
This is a class A
device. Operation of these equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at his own expense.

Manual Page 7
Table of Content
Introduction--------------------------------------------------------------------------4
About this Manual -----------------------------------------------------------------5
Version History ---------------------------------------------------------------------6
AHardware ----------------------------------------------------------------------- 14
A.1 Safety Notes ......................................................................................................14
A.1.1 Marking of Safety Notes 14
A.2 Certification........................................................................................................14
A.3 General Notice...................................................................................................14
A.4 Safety Precautions.............................................................................................15
A.5 Device Location..................................................................................................16
A.6 Maintenance ......................................................................................................17
A.6.1 Touchscreen 17
A.6.2 Surfaces 17
A.6.3 Glass plates 17
A.7 Repair................................................................................................................17
A.8 Content on Delivery............................................................................................18
A.8.1 Keeping the Transport Box for later use 19
A.9 Device Overview................................................................................................20
A.9.1 Connectors at the back 20
A.9.2 Monitor Connector 21
A.9.3 Recovery Key Connector 21
A.10 Connecting to the Power Source........................................................................22
A.10.1 Powering up the WideTEK®36C 23
A.10.2 Starting the WideTEK®36C from Standby Mode 23
A.10.3 Switching the WideTEK®36C to Standby Mode 23
A.10.4 The Help Function 23

Page 8 Manual
Table of Content, part 2
BTouchscreen Operation --------------------------------------------------- 24
B.1 Select Application Screen..................................................................................24
B.2 Start Screen of the Kiosk User Interface............................................................25
B.2.1 Control Fields of the Touchscreen 26
B.3 Touchscreen – Document Source......................................................................27
B.3.1 Resolution 28
B.3.2 Document Output 28
B.3.3 Scan Mode 29
B.3.4 Format 30
B.3.4.1 Maximum 30
B.3.4.2 Auto 31
B.3.4.3 Crop and Deskew 31
B.3.4.4 DIN 32
B.3.4.5 ANSI 32
B.3.5 Splitting Image 33
B.3.6 Exposure 34
B.3.7 Auto Density 35
B.3.8 Stitching 35
B.4 Touchscreen – Image Quality............................................................................36
B.4.1 Color Mode 37
B.4.2 File Format 37
B.4.2.1 JPEG 37
B.4.2.2 TIFF 38
B.4.2.3 PNM 38
B.4.2.4 PDF 38
B.4.3 Brightness 39
B.4.4 Contrast 39
B.4.5 Gamma 39
B.4.6 Image Sharpness 39
B.4.7 Image Rotation 40
B.4.8 Mirror 40
B.4.9 Invert 40
B.4.10 Despeckle 40

Manual Page 9
Table of Content, part 3
B.5 Touchscreen – Viewer&Job Control...................................................................41
B.5.1 Zonal OCR 43
B.5.2 Job Mode 46
B.5.2.1 Navigating through the list of images 48
B.5.2.2 Moving an image to another position 49
B.5.2.3 Adding an image at an any position to the list 49
B.5.2.4 Deleting an image from the list 49
B.5.2.5 Rescan an image 49
B.5.2.6 Finalizing the Job mode 50
B.5.2.6.1 Job mode time out 50
B.6 Touchscreen – Send To.....................................................................................51
B.6.1 Changing a file name or other entries 52
B.6.2 USB Options 53
B.6.2.1 List of suitable USB storage media 53
B.6.3 Copy Options 54
B.6.3.1 Printer Settings 54
B.6.4 FTP Options 55
B.6.5 Network Options 56
B.6.6 Mail Options 57
B.6.6.1 Transaction modes 58
CSoftware Operation --------------------------------------------------------- 59
C.1 The ScanWizard User Interface .........................................................................60
C.2 Information.........................................................................................................62
DThe Setup Level-------------------------------------------------------------- 63
D.1 Access Level User .............................................................................................64
D.1.1 Device Info Screen 65
D.1.2 Operation Info Screen 67
D.1.3 User Settings Screen 68
D.1.3.1 Language Selector 69
D.1.3.2 Power Saving 70
D.1.3.3 Volume 71
D.1.3.4 Splitting Start Page 72

Page 10 Manual
Table of Content, part 4
ETests and Troubleshooting ---------------------------------------------- 73
E.1 Troubleshooting Matrix ......................................................................................73
FTechnical Data WideTEK®36C------------------------------------------ 74
F.1 Scanner Specifications ......................................................................................74
F.2 Electrical Specifications.....................................................................................75
F.3 Ambient Conditions............................................................................................76
F.4 Dimensions and Weight.....................................................................................76
F.5 CE Declaration of Conformity ............................................................................77
F.6 FCC Declaration of Conformity..........................................................................79

Manual Page 11
Table of Pictures
Picture 1: Minimum distances to the scanner...................................................................16
Picture 2: Transport box opened......................................................................................18
Picture 3: Parts in the transport box.................................................................................18
Picture 4: Wooden frame remove.....................................................................................19
Picture 5: Transport box elements ready to store.............................................................19
Picture 6: WideTEK 36C front view..................................................................................20
Picture 7: Main power switch and connectors ..................................................................20
Picture 8: VGA and HDMI connectors..............................................................................21
Picture 9: Recovery Key connector, covered with plastic cap...........................................21
Picture 10: Start screen after start-up ..............................................................................24
Picture 11: Viewer & Job Control screen..........................................................................25
Picture 12: Document Source screen, part 1....................................................................27
Picture 13: Document Source screen, part 2....................................................................27
Picture 14: List of Resolutions..........................................................................................28
Picture 15: Document Output Modes ...............................................................................28
Picture 16: Available Scan Modes....................................................................................29
Picture 17: Selector for Format settings...........................................................................30
Picture 18: Format mode Maximum.................................................................................30
Picture 19: Format mode Auto.........................................................................................31
Picture 20: Format mode Crop and Deskew ....................................................................31
Picture 21: Format mode DIN ..........................................................................................32
Picture 22: Format mode ANSI........................................................................................32
Picture 23: Splitting Image...............................................................................................33
Picture 24: Selecting the „Splitting Start Page“.................................................................33
Picture 25: Exposure Modes............................................................................................34
Picture 26: Numeric key pad to set threshold value .........................................................34
Picture 27: Auto Density controller...................................................................................35
Picture 28: Stitching selector............................................................................................35
Picture 29: Image Quality, screen 1.................................................................................36
Picture 30: Image Quality 2..............................................................................................36
Picture 31: List of Color Modes........................................................................................37
Picture 32: Submenu File Format “jpeg”...........................................................................37
Picture 33: Submenu File Format TIFF............................................................................38
Picture 34: Brightness slider ............................................................................................39
Picture 35: Contrast slider................................................................................................39

Page 12 Manual
Table of Pictures, part 2
Picture 36: Gamma slider................................................................................................39
Picture 37: Image Sharpness ..........................................................................................39
Picture 38: Image Rotation..............................................................................................40
Picture 39: Mirror.............................................................................................................40
Picture 40: Invert.............................................................................................................40
Picture 41: Despeckle .....................................................................................................40
Picture 42: Viewer & Job Control screen.........................................................................41
Picture 43: Scanned image in preview area.....................................................................41
Picture 44: OCR button activated....................................................................................43
Picture 45: OCR touchscreen..........................................................................................43
Picture 46: Rectangle defines the area for OCR function.................................................44
Picture 47: Pre-selection area selected...........................................................................44
Picture 48: Selected area magnified................................................................................45
Picture 49: OCR result.....................................................................................................45
Picture 50: Bottom line with status...................................................................................46
Picture 51: TFT flat screen after selecting “Job mode”.....................................................46
Picture 52: Disclaimer when staring the Job mode..........................................................47
Picture 53: Job mode start screen...................................................................................47
Picture 54: Controller circles blanked out ........................................................................48
Picture 55: Destination to finalize Job mode....................................................................50
Picture 56: Information when time out ends.....................................................................50
Picture 57: "Send To" screen #1......................................................................................51
Picture 58: "Send To" screen #2......................................................................................51
Picture 59: Alphanumeric keyboard.................................................................................52
Picture 60: Directory of connected USB data carrier........................................................53
Picture 61: Parameters of Copy Options .........................................................................54
Picture 62: Printer settings window..................................................................................54
Picture 63: Parameters of FTP Options...........................................................................55
Picture 64: Parameters of Network Options.....................................................................56
Picture 65: Parameters of Mail Options...........................................................................57
Picture 66: Interactive mode, mail options.......................................................................58
Picture 67: Scan2Net® main menu .................................................................................59
Picture 68: ScanWizard interface ....................................................................................60
Picture 69: ScanWizard interface layout..........................................................................60
Picture 70: Online Help....................................................................................................61

Manual Page 13
Table of Pictures, part 3
Picture 71: “Exit” returns to Scan2Net® main menu.........................................................61
Picture 72: Login screen..................................................................................................63
Picture 73: User screen ...................................................................................................64
Picture 74: Device Info screen.........................................................................................65
Picture 75: Firmware information .....................................................................................66
Picture 76: Operation Info screen ....................................................................................67
Picture 77: Start screen User Settings .............................................................................68
Picture 78: Language Selector of the setup menu............................................................69
Picture 79: List of languages............................................................................................69
Picture 80: List of power down times................................................................................70
Picture 81: Volume level..................................................................................................71
Picture 82: Splitting Start Page........................................................................................72

Page 14 Manual
A Hardware
A.1 Safety Notes
Read and ensure that you understand the safety notes.
They are designed for your protection and for your safety.
Follow all safety notes to avoid damage to the device.
A.1.1 Marking of Safety Notes
All safety notes are marked with a yellow triangle warning sign.
Next to the warning sign, you’ll find a description of the danger.
Safety Note!
Example text.
A.2 Certification
The WideTEK®36C scanner fulfills all requirements of the following standards:
IEC 60950-1, International Safety Standard for Information Technology Equipment
UL 60950-1, Safety for Information Technology Equipment (US standard)
CAN/CSA C22.2 No.60950-1, Safety for Information Technology Equipment
(Standard for Canada)
EN 60950-1, Safety for Information Technology Equipment (European standard)
A.3 General Notice
This manual describes the functions of a complete equipped WideTEK®36C scanner. If
your device is not equipped with all features, deviations are possible.

Manual Page 15
A.4 Safety Precautions
Warning: Please read all the safety precautions before you operate the scanner. Serious
injury can occur to you or to others if you do not know how to use it safely.
To prevent fire or shock hazard, do not expose
this device to rain
or any type of moisture.
Follow all safety precautions to avoid personal injury or damage to the device.
1. Place the scanner in a clean, well-ventilated room. Do not operate the scanner in an
area with poor ventilation.
2. Openings in the scanner’s housing in the front or at the back are provided for air
circulation. Do not cover or block the openings.
3. Do not place the scanner near a heat or cold emitting source such as a space heater,
furnace, or air conditioning unit.
4. Do not place the scanner near any devices or electrical boxes emitting high voltage.
5. Always place the scanner on a stable surface.
6. Do not lean on the scanner.
7. Do not place cups containing liquids or other such objects on top of the scanner or on
the scanner table. If liquid spills into the scanner it can cause damage. If this occurs,
turn the scanner off, unplug the power cord from the wall receptacle and contact the
Image Access Technical Support.
8. Do not put any objects into any scanner housing openings unless specifically
instructed to do so by Image Access Technical Support.
9. Do not disassemble the scanner. If there is a need to disassemble the scanner,
please contact the Image Access Technical Support.
10. Do not use the scanner if it has been physically damaged. If this occurs, turn the
scanner off, unplug the external power supply and contact the Image Access
Technical Support.
11. The scanner should be used only with the external power supply that is supplied with
the scanner. If you are unsure, please contact the Image Access Technical Support.
12. Always turn the power off and unplug the external power supply before cleaning the
scanner.
13. When cleaning, only use Image Access-approved cleaners. Do not use any type of
solutions, abrasives, or acids such as acetone, benzene, kerosene, mineral spirits,
ammonia, or nitric acid. Do not use any cleaners that contain these chemicals.
14. Use a dry or damp lint free cloth for cleaning the scanner.
15. Do not spray any liquids directly onto the scanner. Spray cleaning fluids directly onto
the cleaning cloth and use the cloth to clean the scanner.

Page 16 Manual
A.5 Device Location
Please allow a minimum of 150 mm (6 inch) from any side walls and 300 mm (12 inch)
from a back wall. Leave one meter (3 feet) minimum distance from any door or entrance
way. Use illustration below as a guide.
Picture 1: Minimum distances to the scanner
Do not operate the scanner in an area that has poor air circulation, and/or that is non-
ventilated.
Place the WideTEK®36C on a flat and solid base. The load bearing capacity of the base
must correspond to the device weight.
It is recommended to place the WideTEK®36C always on the floor stand which comes
with the scanner. The floor stand gives the best ergonomic position when using the
scanner.
Choose a location that complies with the limits of temperature and humidity. Refer to the
technical specification.
Note: Before using the WideTEK®36C scanner in the new environment allow at least
one hour for temperature adaptation.
Temperature adaptation means:
A fast change from cold to warm environmental conditions can build up
condensation inside the housing. This will result in unfavorable scanned images
and could cause permanent damages to the unit.

Manual Page 17
A.6 Maintenance
Important: Ensure that no liquids will penetrate into the device housing.
A.6.1 Touchscreen
Before cleaning the touchscreen, switch the WideTEK®36C off and set the main power
switch to position 0.
The touchscreen can be cleaned with a micro fiber cloth.
A.6.2 Surfaces
Use a soft, dampened cloth to clean the housing of the scanner. Recommended is a micro
fiber cloth.
A.6.3 Glass plates
Important: Do not use any cleanser with solvents to clean the glass plates!
The glass plates of the WideTEK®36C have a special surface coating.
It is recommended to clean the glass plates always with a micro fiber cloth.
Dampen the micro fiber cloth slightly before cleaning.
Clean the glass plate with minimum pressure. Do not rub the glass plate on isolated
positions.
After cleaning dry the glass plate with a soft cloth – micro fiber cloth recommended.
A.7 Repair
Note: There are not any parts or components of the WideTEK®36C scanner which
can be repaired by the user.
All repairs and service works should be done by a trained technician only.

Page 18 Manual
A.8 Content on Delivery
When delivered, the scanner is placed at a Euro pallet, bordered at all sides by a stable
wooden frame and covered with a wooden top cover.
After removing the top cover of the transport box the paper output tray is visible.
Picture 2: Transport box opened
1: Paper output tray
The WideTEK®36C scanner as well as the cardboard box of the floor stand is held in the
transport box with a total of six foam inserts.
Remove the paper output tray and the foam mat to get access to the next parts.
Picture 3: Parts in the transport box
2: Patch cable
3: Foot pedal switch
4: External power supply with power connector cable
5: Floor stand in cardboard box
Take the three parts out of the transport box.

Manual Page 19
Remove the six foam inserts beside the scanner and the cardboard box.
The wooden frame will slide down when removing the foam inserts.
Lift the wooden frame to get access to the scanner and to the floor stand cardboard box.
Picture 4: Wooden frame remove
A.8.1 Keeping the Transport Box for later use
All elements used with the transport box can easily be stored.
The wooden frame can be folded. The foam inserts can be placed between the base plate
and the cover plate.
The wooden frame can be place on top of the cover plate.
Picture 5: Transport box elements ready to store

Page 20 Manual
A.9 Device Overview
Picture 6: WideTEK 36C front view
The main components of the WideTEK®36C are:
1: Upper unit. The upper unit contains the cameras and the paper transport.
2: Touchscreen. The touchscreen shows all menus to set up and control the scanner
3: On/Off button. This button is used to power up the scanner from standby mode and
to power down the scanner to standby mode.
4: USB connectors. Enable the user to connect qualified USB storage media to the
scanner.
A.9.1 Connectors at the back
Seen from the operators view (i.e. from the front of the scanner), the connectors are
positioned at the right back side of the housing.
Picture 7: Main power switch and connectors
A label beside the connectors shows and names each connector.