Ingenico 3300 User manual

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User guide
Ingenico
3300
Secure transaction and payment solutions

3
Contents
1Presentation ..................................................................................................5
1.1 Overview of Ingenico 3300 ....................................................................6
1.2 Keyboard details and functionality.........................................................7
2Use..................................................................................................................9
2.1 Smart Card reading ...............................................................................9
2.2 Terminal maintenance ...........................................................................9
3Installation and starting..............................................................................11
3.1 Location of the terminal .......................................................................11
3.2 Terminal connections...........................................................................11
3.3 Installing a SIM card............................................................................14
4Recommendations......................................................................................15
4.1 Safety ..................................................................................................15
4.2 WEEE..................................................................................................15

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1 Presentation
The Ingenico 3300 is a compact secure counter-top PIN pad, able to be handheld for PIN
entry, designed to accept payment with a smart card reader.
The terminal box contains:
This manual
The EC compliance fascicle
The PIN pad

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1.1 Overview of Ingenico 3300
Led status
Led OFF: This is the normal status of the led.
Led ON in GREEN color: If the previous led status was OFF in this case it means
that it is requested to insert a card in order to continue the transaction. If the
previous status was red it means that you can remove your card from the reader
because the transaction can be successful finished.
Led ON in RED color: It means that the PIN-pad is reading or writing to the Smart
card and you MUST NOT remove your card, because you can damage it or
discontinue the transaction.
Smartcard reade
r
Backlit graphic screen
15-key backlit keyboard
4 function keys
PIN shield
Bi-color LED

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1.2 Keyboard details and functionality
This chapter describes the key functions for a terminal with no specific application. Some
keys can have other functions according to the applications that are present in the terminal.
The 4 programmable function keys will have
different utilities according to the application
installed in the terminal
The red key cancels the
procedure in progress
The orange key cancels
the last character
The green key validates
the input selections an
d
information
Alpha digital keyboard
The alpha key switches
the digital keyboard to the
alpha keyboard The #key is a programmable
function key and will have
different utilities according to the
a
pp
lication installed in the terminal

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2 Use
In this chapter, we consider that the terminal has been connected. For the installation, refer
to chapter 3 “Installation and starting”.
2.1 Smart Card reading
The Ingenico 3300 is fitted with a smart card reader. The card
will be always inserted with the chip facing the users i.e. chip
towards the display & keyboard.
2.2 Terminal maintenance
0Make sure the terminal is off for all cleaning operations.
Do not clean the terminal with water but with a dry or only slightly damp cloth.
Do not use solvent, detergent or abrasive products.

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