iPECS LIP-9000 Series User manual

LIP-9000 Series IP Phone (LME)
User Guide
Please read this user guide carefully before
operating your phone. Retain it for future reference.

Copyright © 2016 Ericsson-LG Enterprise Co. Ltd., All Rights
Reserved.
This material is copyrighted by Ericsson-LG Enterprise Co. Ltd. Any
unauthorized reproductions, use or disclosure of this material, or any part
thereof, is strictly prohibited and is a violation of Copyright Laws.
Ericsson-LG Enterprise reserves the right to make changes in specifications
at any time without notice.
The information furnished by Ericsson-LG Enterprise in this material is
believed to be accurate and reliable, but is not warranted to be true in all
cases.
Ericsson-LG Enterprise and iPECS are trademarks of Ericsson-LG
Enterprise Co., Ltd.
Revision History
Issue Date Description of Changes
1.0 September 26, 2016 New product release
1.1 May 30, 2018 Add LAN Cable securing method

LIP-9000 Series User Guide - CM- Issue 1.1i
Table of Contents
TABLE OF CONTENTS ...............................................................I
BEFORE USE..............................................................................1
ABOUT THIS GUIDE.................................................................................... 1
Introduction of the Document ....................................................... 1
Explanation of Symbol or Word.................................................... 1
CHAPTER 1. INTRODUCTION.................................................2
1.1 GENERAL........................................................................................ 2
1.2 FEATURE INFORMATION...................................................................2
1.3 FEATURE GROUPINGS..................................................................... 3
1.4 IPECS LIP-9000 PHONE DESCRIPTION........................................... 3
1.4.1 Phone Layout and Functions............................................ 3
1.5 LIP-9000 INSTALLATION..................................................................8
1.6 BUTTON KIT INSTALLATION.............................................................. 9
1.7 WALL MOUNT ............................................................................... 12
1.8 PHONE ENTERING TEXT ................................................................ 14
CHAPTER 2. USING THE LCD & SPEAKERPHONE ............16
2.1 USING THE LCD............................................................................ 16
2.2 USING THE SPEAKERPHONE .......................................................... 17
CHAPTER 3. RECEIVING CALLS..........................................19
3.1 ANSWERING A CALL WHILE IDLE .................................................... 19
3.2 RESPONDING TO A CALL WHILE BUSY............................................ 19
3.3 USING ANSWERING MACHINE EMULATION (AME)........................... 20
3.4 DIFFERENTIAL RING SIGNALS ........................................................ 20
3.5 ANSWERING CALLS TO OTHER STATIONS....................................... 21

ii LIP-9000 Series User Guide - CM- Issue 1.1
3.6 USING DO-NOT-DISTURB (DND) TO BLOCK INCOMING CALLS......... 23
3.7 FORWARDING CALLS.....................................................................23
3.7.1 Forwarding calls to another Station or Voice Mail or
external number.......................................................................... 23
3.7.2 Forwarding callers to a Text Message............................ 24
CHAPTER 4. PLACING CALLS..............................................26
4.1 INTERNAL CALLS........................................................................... 26
4.1.1 Using Camp-On when calling a busy station.................. 26
4.1.2 Leaving a Message Wait Indication................................ 27
4.2 EXTERNAL CALLS.......................................................................... 27
4.2.1 Placing external Trunk calls............................................ 27
4.2.2 Waiting for the next available Outside line...................... 28
4.2.3 Account Codes: Tracking External calls for billing.......... 28
4.2.4 Disable dialing from your phone..................................... 29
4.2.5 Temporarily override dialing restrictions at a phone....... 29
4.3 USING DIRECTORY........................................................................ 29
4.3.1 Using Last Number Redial (LNR) ................................... 29
4.3.2 Using and Entering Saved Number Dial......................... 30
4.3.3 Using System Speed Dial Numbers ............................... 30
4.3.4 Using Station Speed Dial Numbers ................................ 31
4.3.5 Using Dial by Name and Entering Your Name............... 32
4.3.6 Using Automatic Called Number Redial (ACNR)............ 32
CHAPTER 5. CALL HANDLING .............................................34
5.1 CALL TRANSFER:SENDING A CALL TO A DIFFERENT DESTINATION ....34
5.2 CALL HOLD:PLACING A CALL IN A WAITING STATE ........................... 34
5.3 BROKER CALL:SWITCHING BETWEEN TWO CALLS ........................... 35
5.4 JOINING MULTIPLE PEOPLE IN A CONFERENCE ............................... 35
5.4.1 Setting up a Conference Room ...................................... 36
5.5 CALL PARK:PLACING A CALL ON HOLD TO PAGE ............................ 36
5.6 TWO-WAY RECORD:RECORDING A CALL........................................ 37
CHAPTER 6. SEND & RETRIEVE MESSAGES.....................38
6.1 RESPONDING TO A STATION MESSAGE WAITING INDICATION ........... 38

LIP-9000 Series User Guide - CM- Issue 1.1iii
6.2 GETTING VOICE MAIL MESSAGES .................................................. 38
6.3 SENDING AND RECEIVING SHORT TEXT MESSAGES ........................ 39
CHAPTER 7. REMOTE SYSTEM ACCESS............................41
7.1 DIRECT INWARD SYSTEM ACCESS (DISA)...................................... 41
7.2 MOBILE PHONE EXTENSION........................................................... 41
CHAPTER 8. MISC. FEATURES ............................................43
8.1 CALL LOG..................................................................................... 43
8.2 USING INTERNAL AND MEET-ME PAGING........................................ 44
8.3 PUSH-TO-TALK (PTT) PAGE ......................................................... 45
8.4 WAKE-UP ALARM.......................................................................... 45
8.5 SYSTEM VOICE MEMO................................................................... 46
8.6 HOT DESK.................................................................................... 47
CHAPTER 9. FEATURES & FLEX BUTTONS .......................49
9.1 ENTERING STATION PROGRAM DATA ............................................. 49
9.2 ASSIGNING FEATURES TO FLEXIBLE BUTTONS................................ 49
CHAPTER 10. USER PROGRAM CODE................................51
10.1 EXTENSION USER PROGRAM CODE TABLE...................................51
APPENDIX: USEFUL INFORMATION......................................53
DISPOSAL OF YOUR OLD APPLIANCE ......................................................... 53
IMPORTANT SAFETY INFORMATION ........................................................... 53
REGULATORY INFORMATION ....................................................................54
[EU]............................................................................................. 54
[USA/CSA].................................................................................. 55
OPEN SOURCE SOFTWARE NOTICE.......................................................... 56

LIP-9000 Series User Guide - CM- Issue 1.11
Before Use
About this Guide
This guide is intended for users of an LIP-9010, LIP-9020, LIP-9030 and
LIP-9040 iPECS IP phone. The guide provides user-related information.
Introduction of the Document
This guide explains how to install and correctly use LIP-9010, LIP-9020,
LIP-9030 and LIP-9040 Phones. Product figures and screen images used in
this guide may be changed without notice for quality improvement.
Explanation of Symbol or Word
The following are symbols used in this guide. Information presented with
these symbols must be observed for the correct use of your Phone.
Caution!
This mark warns of a situation in which light injury or product damage
(hardware, software or data damage) may occur if the instructions are not
followed.
NOTE
A note provides additional explanation, emphasis on important information
or reference for related information, which is required for the correct use of
the phone.

2 LIP-9000 Series User Guide - CM - Issue 1.1
Chapter 1. Introduction
1.1 General
Your telephone is connected to an advanced-technology, highly versatile,
fully featured telecom system designed to make office communications
easy and productive. Employing state-of-the-art Voice over Internet
Protocol (VoIP) technology, voice and data converge on a single IP packet
network. Because each iPECS Phone is an IP appliance, it can be moved
easily throughout the office wherever there is a LAN connection and
maintain normal operation.
1.2 Feature Information
We have taken every effort to make this user guide simple and
straightforward. The guide starts with the simpler operations of the iPECS
Phone Speakerphone, moves on to receiving and placing calls, and then to
more advanced features. Each section includes a brief and basic
description of each feature and step-by-step operation instructions.
The operations shown in this guide use the System’s base default
Numbering Plan. Your specific Numbering Plan may be different. Some
features may not be available for you to access or may be subject to certain
limitations based on the set-up of the System. Please consult with your
System Administrator for further information.
NOTE
Under certain operating conditions, this equipment may not be able to make
emergency calls. Alternative arrangements should be made for access to
emergency services.