iPECS LIP-9010 User manual

LIP-9000 Series
User Guide
Please read this user guide carefully before
operating your set. Retain it for future reference.

Copyright © 2014 Ericsson-LG Enterprise Co. Ltd., All Rights
Reserved.
This material is copyrighted by Ericsson-LG Enterprise Co. Ltd. Any
unauthorized reproductions, use or disclosure of this material, or any part
thereof, is strictly prohibited and is a violation of Copyright Laws.
Ericsson-LG Enterprise reserves the right to make changes in specifications
at any time without notice.
The information furnished by Ericsson-LG Enterprise in this material is
believed to be accurate and reliable, but is not warranted to be true in all
cases.
Ericsson-LG Enterprise and iPECS are trademarks of Ericsson-LG
Enterprise Co., Ltd.
Document Information
Issue Date Description of Changes
1.0 July 11, 2014 New product release
1.1 August 27,2014 General update
1.2 September 2, 2014 Adapter specification update

LIP-9000 Series User Guide - ST i
Table of Contents
TABLE OF CONTENTS ...............................................................I
BEFORE USE..............................................................................1
ABOUT THIS GUIDE.................................................................................... 1
Introduction of the Document ....................................................... 1
Explanation of Symbol or Word.................................................... 1
1. INTRODUCTION.................................................................2
1.1 GENERAL........................................................................................ 2
1.2 FEATURE INFORMATION................................................................... 2
1.3 FEATURE GROUPINGS..................................................................... 3
1.4 IPECS LIP-9000 PHONE DESCRIPTION........................................... 3
1.4.1 Phone Layout and Functions............................................ 4
1.5 LIP-9000 PHONE INSTALLATION...................................................... 8
1.5.1 Power................................................................................ 8
1.5.2 Information about compatibility headset........................... 9
1.5.3 Wall Mount...................................................................... 10
1.6 BUTTON KIT.................................................................................. 11
2. LCD, SPEAKERPHONE & RELATED FEATURES .........12
2.1 USING THE LCD............................................................................ 12
2.2 DISPLAY MENU ............................................................................. 14
2.2.1 Phone Setting ................................................................. 14
2.2.2 Conference Room........................................................... 15
2.2.3 ICM SMS......................................................................... 16
2.2.4 Network Configuration .................................................... 17
2.2.5Button Program (LIP-9030/9040 Only)........................... 18
2.2.6 Attendant menu............................................................... 19

ii LIP-9000 Series User Guide - ST
2.3 USING THE SPEAKERPHONE .......................................................... 20
2.4 USING A BUTTON KIT .....................................................................21
3. RECEIVING CALLS..........................................................23
3.1 ANSWERING A CALL WHILE IDLE .................................................... 23
3.2 RESPONDING TO A CALL WHILE BUSY............................................ 24
3.3 USING ANSWERING MACHINE EMULATION (AME)........................... 24
3.4 DIFFERENTIAL RING SIGNALS ........................................................ 24
3.5 ANSWERING CALLS AT NIGHT ........................................................ 26
3.6 ANSWERING CALLS TO OTHER STATIONS....................................... 26
3.7 USING DO-NOT-DISTURB (DND) TO BLOCK INCOMING CALLS......... 27
3.8 FORWARDING CALLS.....................................................................27
3.8.1 Forwarding calls to another Station or Voice Mail.......... 27
3.8.2 Forwarding calls to an external number.......................... 28
3.8.3 Forwarding callers to a Text Message............................ 30
4. PLACING CALLS .............................................................32
4.1 INTERNAL CALLS........................................................................... 32
4.1.1 Using Camp-On when calling a busy station.................. 33
4.1.2 Leaving a Message Wait................................................. 33
4.2 EXTERNAL CALLS.......................................................................... 33
4.2.1 Placing external CO/VoIP calls....................................... 33
4.2.2 Waiting for the next available CO/IP line........................ 35
4.2.3 Account Codes: Tracking External calls for billing.......... 35
4.2.4 Disable dialing from your phone..................................... 35
4.2.5 Temporarily override dialing restrictions at a phone....... 36
4.3 USING DIRECTORY........................................................................ 36
4.3.1 Using Last Number Redial (LNR) ...................................36
4.3.2 Using and Entering Saved Number Dial......................... 36
4.3.3 Using System Speed Dial Numbers ............................... 37
4.3.4 Using Station Speed Dial Numbers................................ 37
4.3.5 Using Dial by Name and Entering Your Name ............... 39
4.3.6 Using Automatic Called Number Redial (ACNR)............ 39
5. CALL HANDLING.............................................................41

LIP-9000 Series User Guide - ST iii
5.1 CALL TRANSFER:SENDING A CALL TO A DIFFERENT DESTINATION....41
5.2 CALL HOLD:PLACING A CALL IN A WAITING STATE ........................... 41
5.3 BROKER CALL:SWITCHING BETWEEN TWO CALLS........................... 42
5.4 JOINING MULTIPLE PEOPLE IN A CONFERENCE ............................... 42
5.4.1 Setting up a Conference Room ...................................... 43
5.5 CALL PARK:PLACING A CALL ON HOLD TO PAGE ............................ 44
5.6 TWO-WAY RECORD:RECORDING A CALL........................................ 44
6. SEND & RETRIEVE MESSAGES.....................................45
6.1 RESPONDING TO A STATION MESSAGE WAITING INDICATION ........... 45
6.2 GETTING VOICE MAIL MESSAGES .................................................. 46
6.3 SENDING AND RECEIVING SHORT TEXT MESSAGES ........................ 47
7. REMOTE SYSTEM ACCESS............................................49
7.1 DIRECT INWARD SYSTEM ACCESS (DISA)...................................... 49
7.2 MOBILE PHONE EXTENSION........................................................... 49
8. MISC. FEATURES ............................................................51
8.1 CALL LOG..................................................................................... 51
8.2 CONTRAST ................................................................................... 53
8.3 BACKGROUND MUSIC AND MUSIC ON HOLD....................................54
8.4 USING INTERNAL,EXTERNAL AND MEET-ME PAGING ...................... 54
8.5 PUSH-TO-TALK (PTT) PAGE ......................................................... 55
8.6 WAKE-UP ALARM.......................................................................... 56
8.7 ALARM/DOOR BELL....................................................................... 56
8.8 SYSTEM VOICE MEMO................................................................... 57
8.9 HOT DESK.................................................................................... 58
9. FEATURES & FLEX BUTTONS.......................................59
9.1 ENTERING STATION PROGRAM DATA ............................................. 59
9.2 ASSIGNING FEATURES TO FLEX BUTTONS ...................................... 59
USEFUL INFORMATION ..........................................................61
DISPOSAL OF YOUR OLD APPLIANCE ......................................................... 61
IMPORTANT SAFETY INFORMATION ........................................................... 61
REGULATORY INFORMATION .................................................................... 63

iv LIP-9000 Series User Guide - ST
[EU]............................................................................................. 63
[USA/CSA].................................................................................. 63
OPEN SOURCE SOFTWARE NOTICE.......................................................... 64
GPL License:.............................................................................. 64

LIP-9000 Series User Guide - ST 1
Before Use
About this Guide
This guide is intended for the LIP-9000 Series users, and provides user-
related information.
Introduction of the Document
This guide explains how to install and correctly use LIP-9010, LIP-9020,
LIP-9030 and LIP-9040.
Product figures and screen images used in this guide could be changed
without notice for quality improvement.
Explanation of Symbol or Word
The following is symbols used in this guide. Information presented with
these symbols must be observed for the correct use of the application.
CAUTION
This mark warns a situation in which light injury or product damage
(hardware, software or data damage) could occur if the instructions have
been violated.
NOTE
This word provides additional explanation, emphasis on important
information or reference for related information which is required for the
correct use of the phone.

2 LIP-9000 Series User Guide - ST
1. Introduction
1.1 General
Your telephone is connected to an advanced-technology, highly-versatile,
fully-featured telecom system designed to make office communications
easy and productive. Employing state-of-the-art Voice over Internet
Protocol (VoIP) technology, voice and data converge on a single IP packet
network. Because each iPECS Phone is an IP appliance, it can be moved
easily throughout the office LAN and maintain normal operation.
1.2 Feature Information
We have taken every effort to make this user guide simple and
straightforward. The guide starts with the simpler operations of the iPECS
Phone Speakerphone, moves on to receiving and placing calls, and then to
more advanced features. Each section includes a brief and basic
description of each feature and step-by-step operation instructions.
The operations shown in this guide use the System’s base default
Numbering Plan. Your specific Numbering Plan may be different. Some
features may not be available for you to access or may be subject to certain
limitations based on the set-up of the System (refer to your System
Administrator, or the iPECS Technical Manuals for further information).
NOTE
Under certain operating conditions, this equipment may not be able to make
emergency calls. Alternative arrangements should be made for access to
emergency services.
Chapter 1