iPECS LIP-9008G User manual

Telephone Operation Guide For
LIP-9008G
Version 3 December 30, 2019
© Microman: Telephony & Data Solutions
4393-E Tuller Road Dublin, O 43017 [phone] Support.Tel-Dat.com [e-mail]

LIP-9008G For support visit Support.Tel-Dat.com
Telephone Operation Guide email Telephon @Tel-Dat.com
or call [phone]
Table of Contents
Button Overview........................................................................................................................................1
Making, Receiving, and Managing Calls...................................................................................................2
Making an external call....................................................................................................................2
Calling another station......................................................................................................................2
Calling another station using the director .......................................................................................2
Answering a call ringing our station...............................................................................................2
Answering a second call ringing our station...................................................................................3
Switching between handset and hands-free......................................................................................3
Group listening.................................................................................................................................3
Muting our microphone..................................................................................................................3
Silencing ringing while on a call......................................................................................................3
Placing a call on hold........................................................................................................................3
Placing a call on exclusive hold........................................................................................................3
Retrieving a call from hold...............................................................................................................4
Transferring a call to another extension...........................................................................................4
Transferring a call directl to a voice mailbox.................................................................................4
Transferring a call to a group............................................................................................................4
Parking a call....................................................................................................................................4
Retrieving a parked call....................................................................................................................4
Instant Redial....................................................................................................................................5
Reviewing the Call log.....................................................................................................................5
Conference Calling....................................................................................................................................5
Personal conference calling...................................................................................................................5
Starting a personal conference with new calls..................................................................................5
Forwarding Calls........................................................................................................................................5
Forwarding T pes.............................................................................................................................5
Forwarding our calls immediatel to voice mail............................................................................6
Programming our station to forward calls to another extension.....................................................6
Canceling call forwarding.................................................................................................................6
Additional Features....................................................................................................................................7
Voice Mail.........................................................................................................................................7
Volume buttons and their multiple functions....................................................................................7
Ring tones.........................................................................................................................................7
Character Entr ..........................................................................................................................................8
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Button Overview
1. Ring/Message Indicator: Flashes when receiving a new call or ou have a new message waiting.
2. LCD Displa : Displa s our phone status, dialing directories, and message information.
3. Handset: Use to answer calls.
4. Speaker: Delivers ringing and other audible signals, also lets our hear the caller's voice in
speakerphone mode.
5. Dial pad buttons: Use to dial a number, select a menu item, or input a value.
6. [Speaker] button: Toggles the IP phone speakerphone on and off. The button illuminates when the
speakerphone is active or the phone is in menu mode.
7. Volume control button: Use to adjust ring, headset, handset, and speaker volume.
8. Flexible buttons: Assigned as line or feature access button.
9. Fixed buttons.
(a) [Menu]: Accesses the menu for displa and changes to the IP phone configuration.
(b) [Transfer]: Transfers the current active call. The button also accesses the User Program (PGM)
menu or switches the dial pad input mode (ABC, abc, or 123). The dial pad mode displa s in the
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upper-right corner.
(c) [Speed/Conf]: Used to assign our speed dial numbers. When on a call it acts as a conference
button.
(d) [Message]: Use to access our voice mailbox.
(e) [DND] (Do Not Disturb): Use to activate DND so that our phone will not ring. This button also
deletes the last character of an input when in menu mode.
(f) [Headset]: Toggles use of the headset port on or off. When enabled a headset is used in place of
the speakerphone.
(g) [Hold]: Use to place a call on hold. Can also be used to access a held call. In menu mode, it saves
our inputs.
(h) [Redial/Mute]: Toggles audio from the microphone to the connected part on and off. When in an
idle state it is used as a redial button.
12. Softke s: These buttons are interactive, changing function based on the status of the phone. The
current function of each softke is displa ed on the screen directl above the softke .
Making, Receiving, and Managing Calls
Making an external call
1. Press one of the Line buttons or press 7 to reach an outside line.
2. Dial our phone number.
Calling another station
1. Dial the extension of the station ou wish to reach or, if programmed, press the flexible button
labeled for the extension.
Calling another station using the directory
1. Press [Speed/Conf] twice.
2. Press [3].
3. Use the volume buttons to scroll through the director listing.
4. When ou have highlighted our selection press the [Send] soft ke , our station will call our
selection.
Answering a call ringing your station
1. Lift the handset to answer normall or press [Speaker] to answer hands-free.
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Answering a second call ringing your station
1. Press the blinking [Line] button to automaticall place the first call on hold and answer the second.
2. Switch between calls b pressing the blinking [Line] button of the caller ou wish to speak to.
Switching between handset and hands free
1. Press [Speaker] and hang up the handset to switch to hands-free.
2. Lift the handset to switch from hands-free to handset, the speakerphone will automaticall disable.
Group listening
1. While on the call and alread using the handset, press [Speaker]
(a) The call will continue to use the handset as usual but the caller will also be heard over the
speakerphone. This is useful if additional people need to monitor the call.
Muting your microphone
1. While on a call, press [Redial/Mute], it will light red.
2. To disable mute, press [Redial/Mute], it will no longer be lit.
Silencing ringing while on a call
1. If ou find our phone ringing while ou are on a call, press [DND] to silence the second ringing
call.
(a) If the second call was routed directl to our station, the caller will be sent to voice mail.
(b) If the second call was ringing our station because it was routed to a station group of which ou
are a member, the call will continue ringing the other station group members.
Placing a call on hold
1. Press [Hold] once, the call will hold for a short time before recalling.
(a) Your [Hold] button and a [Line] flexible button will both begin blinking.
Placing a call on exclusive hold
1. Press [Hold] twice, the call will hold for much longer (than if ou had pressed [Hold] once) before
recalling and the call cannot be retrieved b another station manuall picking up that line.
(a) Your [Hold] button and a [Line] flexible button will both begin blinking.
(b) You ma place one call on hold for each [Line] flexible button ou have programmed.
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Retrieving a call from hold
1. Press the flashing [Line] flexible button that is associated with the call ou wish to pick up.
(a) If onl one call was placed on hold, ou ma press the flashing [Line] or [Hold] button to
retrieve the call.
Transferring a call to another extension
1. While on the call press [Transfer] and our caller will automaticall be put on transfer-hold.
2. Dial the extension of the part ou wish to transfer the call to.
3. To transfer the call immediatel , hang up. Otherwise wait for our call to be answered before
announcing the transfer and hanging up to complete the transfer.
4. If unable to reach our part or ou otherwise need to retrieve the part on transfer-hold press
[Transfer] to pick them back up.
Transferring a call directly to a voice mailbox
1. While on the call press [Transfer] our caller will automaticall be put on transfer-hold.
2. Press [Message]
3. Enter the extension of the voice mailbox to transfer the caller to.
4. Complete the transfer b hanging up.
Transferring a call to a group
1. While on the call press [Transfer] and our caller will automaticall be put on transfer-hold.
2. Dial the group number ou wish to transfer to.
3. Hang up to complete the transfer.
Parking a call
1. While on the call press a park flexible button or do the following
(a) While on the call press [Transfer]
(b) Dial a park bin.
i. Park bin numbers begin at [#601]. The total number of park bins depends on s stem model.
Retrieving a parked call
1. Press a flashing park flexible button, if programmed, or dial the park bin manuall .
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Instant Redial
1. Dial [*552] to redial the most recentl dialed external call.
Reviewing the Call log
1. Press our [Log] soft ke .
2. The call log lists all calls involving this station and uses icons on the left side of each entr to
differentiate between call t pes.
(a) ► indicates a call made b the station.
(b) ◄ indicates a call answered b the station.
(c) ? indicates a missed call.
3. The date and time that an entr is created can be viewed: Highlight the line item and press the
[Detail] soft ke .
4. Once an item is open, it can be deleted using the [Delete] soft ke
5. If the user wishes to call a line item found in the call log. Highlight the item and press the [ ] soft ✔
ke to have the phone automaticall dial.
Conference Calling
Personal conference calling
Each station can create conference calls on their own without using a conference room. Follow these
instructions to do so.
Starting a personal conference with new calls
1. With our first part on the line press the [Conf] soft ke under our screen.
(a) Your first part will be placed on conference-hold and ou will hear intercom dial tone.
2. Dial the next part ou wish to conference into the call.
(a) Dial as ou would normall , press [Line] for an outside call or dial an extension for internal call.
3. Once ou have our second part , press [Conf] soft ke twice to join all parties together.
Forwarding Calls
Forwarding Types
1. The forwarding program is reached b pressing [DND] while off-hook (lifting the handset or
pressing [Speaker]).
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2. The forward t pes presented are 0 through 5 and #. These are their definitions.
(a) Forward t pe [0] is not used in our iPECS implementation.
(b) [1] forwards all calls immediatel and unconditionall .
(c) [2] forwards all calls when the forwarded station is bus .
(d) [3] forwards all calls when the forwarded station does not answer.
(e) [4] forwards all calls when the forwarded station is bus or does not answer.
(f) Forward t pe [5] is not used in our iPECS implementation.
(g) [#] cancels forwarding.
Forwarding your calls immediately to voice mail
Please note that all stations are alread configured to forward to voice mail when not answered,
DND, or an internal call reaches a bus station. Using the forwarding feature to manuall forward calls
to voice mail is not required.
1. While on-hook press [DND]
2. The [DND] button will now be lit and the station screen will indicate the do not disturb state.
3. To disable, press [DND] again.
Programming your station to forward calls to another extension
1. Go off-hook and press [DND].
2. Dial a forwarding t pe, each t pe is defined in the “Forwarding T pes” section.
3. Dial the extension ou wish to forward our calls to.
4. If accepted the station will sound a confirmation tone.
5. Hang up.
6. The station screen will now indicate the current call forwarding state.
Canceling call forwarding
1. Go off-hook and press [DND].
2. Press [#]
3. The station will sound a confirmation tone.
4. Hang up.
5. The station screen will no longer indicate the station is forwarded.
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Additional Features
Voice Mail
Please refer to the Voice Mail add on packet that should accompan this document.
Volume buttons and their multiple functions
The volume buttons perform multiple operations depending on the state of the station.
1. When the station is idle the volume buttons control the contrast of the screen.
2. When on a call or ringing the volume buttons raise or lower the volume of the station feature
currentl being used.
(a) Handset, speakerphone, ringing, and paging all have their own volume levels and can be altered
individuall .
3. When a menu is shown on the screen, the volume buttons are used to scroll or otherwise navigate up
and down through said menu.
4. intercom answering mode.
Ring tones
Eight ring tones are built into the LIP-9008 and LIP-9008G stations.
1. Dial [Transfer] [11] to alter our standard ring tone.
(a) To alter our DID/external call ring tone dial [Transfer] [12]
2. Select a ring tone b dialing [1] through [8], once dialed our selection will begin to pla a preview.
3. Press [Hold] to save our selection or [Speaker] to exit.
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Character Entry
Dial Pad Button
Function
Followed b 1 Followed b 2 Followed b 3 Followed b 0
1 Q Z . 1
2 A B C 2
3 D E F 3
4 G H I 4
5 J K L 5
6 M N O 6
7 P Q R 7
8 T U V 8
9 W X Y 9
0 0
* Space : ,
# ( ) -
Speed Backspace / Delete
Volume Up Move cursor right, adds space if alread at end of line.
Volume Down Move cursor left, does not delete.
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