iPECS LIP-9002 User manual

LIP-9002
User Guide
Please read this user guide carefully before
operating your set. Retain it for future reference.

Copyright © 2014 Ericsson-LG Enterprise Co., Ltd. All Rights
Reserved.
This material is copyrighted by Ericsson-LG Enterprise Co. Ltd. Any
unauthorized reproductions, use or disclosure of this material, or any part
thereof, is strictly prohibited and is a violation of Copyright Laws.
Ericsson-LG Enterprise reserves the right to make changes in specifications
at any time without notice.
The information furnished by Ericsson-LG Enterprise in this material is
believed to be accurate and reliable, but is not warranted to be true in all
cases.
Ericsson-LG Enterprise and iPECS are trademarks of Ericsson-LG
Enterprise Co., Ltd.
Document Information
Issue Date Description of Changes
1.0 July 11, 2014 New product release
1.1 August 27, 2014 General update
1.2 September 2, 2014 Adapter specification update
1.3 March 4, 2015
Added iPECS system and its related
features
1.4 March 13, 2015 General update

LIP-9002 User Guide - ST i
Table of Contents
BEFORE USE..............................................................................1
ABOUT THIS GUIDE.................................................................................... 1
Introduction of the Document ....................................................... 1
Explanation of Symbol or Word.................................................... 1
1. INTRODUCTION.................................................................2
1.1 GENERAL........................................................................................ 2
1.2 FEATURE INFORMATION...................................................................2
1.3 FEATURE GROUPINGS.....................................................................3
1.4 IPECS LIP-9002 PHONE DESCRIPTION........................................... 3
1.4.1 Phone Layout and Functions............................................ 4
1.5 LIP-9002 PHONE INSTALLATION...................................................... 6
1.5.1 Wall Mount........................................................................ 7
1.6 ENTERING TEXT.............................................................................. 8
2. USING THE LCD & SPEAKERPHONE............................10
2.1 USING THE LCD............................................................................ 10
2.2 USING THE SPEAKERPHONE .......................................................... 10
3. RECEIVING CALLS..........................................................12
3.1 ANSWERING A CALL WHILE IDLE .................................................... 12
3.2 RESPONDING TO A CALL WHILE BUSY............................................ 13
3.3 USING ANSWERING MACHINE EMULATION (AME)........................... 13
3.4 DIFFERENTIAL RING SIGNALS ........................................................ 14
3.5 ANSWERING CALLS AT NIGHT ........................................................ 15
3.6 ANSWERING CALLS TO OTHER STATIONS....................................... 15
3.7 USING DO-NOT-DISTURB (DND) TO BLOCK INCOMING CALLS......... 16
3.8 FORWARDING CALLS.....................................................................16

ii LIP-9002 User Guide - ST
3.8.1 Forwarding calls to another Station or Voice Mail.......... 16
3.8.2 Forwarding calls to an external number.......................... 17
3.8.3 Forwarding callers to a Text Message............................ 19
4. PLACING CALLS .............................................................21
4.1 INTERNAL CALLS........................................................................... 21
4.1.1 Using Camp-On when calling a busy station.................. 22
4.1.2 Leaving a Message Wait................................................. 22
4.1.3 Leaving a Voice Mail....................................................... 22
4.2 EXTERNAL CALLS.......................................................................... 23
4.2.1 Placing external (Outside Line) calls .............................. 23
4.2.2 Waiting for the next available Outside line...................... 24
4.2.3 Account Codes: Tracking External calls for billing.......... 24
4.2.4 Disable dialing from your phone.....................................25
4.2.5 Temporarily override dialing restrictions at a phone....... 25
4.3 USING DIRECTORY........................................................................ 25
4.3.1 Using Last Number Redial (LNR) ...................................25
4.3.2 Using and Entering Saved Number Dial......................... 26
4.3.3 Using System Speed Dial Numbers ............................... 26
4.3.4 Using Station Speed Dial Numbers................................ 26
4.3.5 Using Dial by Name and Entering Your Name ............... 27
4.3.6 Using Automatic Called Number Redial (ACNR)............ 28
5. CALL HANDLING.............................................................30
5.1 CALL TRANSFER:SENDING A CALL TO A DIFFERENT DESTINATION....30
5.2 CALL HOLD:PLACING A CALL IN A WAITING STATE ........................... 30
5.3 BROKER CALL:SWITCHING BETWEEN TWO CALLS ........................... 31
5.4 JOINING MULTIPLE PEOPLE IN A CONFERENCE ............................... 31
5.4.1 Setting up a Conference Room ...................................... 32
5.5 CALL PARK:PLACING A CALL ON HOLD TO PAGE ............................ 33
5.6 TWO-WAY RECORD:RECORDING A CALL........................................ 33
6. SEND & RETRIEVE MESSAGES.....................................34
6.1 RESPONDING TO A STATION MESSAGE WAITING INDICATION ........... 34
6.2 GETTING VOICE MAIL MESSAGES .................................................. 34

LIP-9002 User Guide - ST iii
6.3 SENDING AND RECEIVING SHORT TEXT MESSAGES ........................ 35
7. REMOTE SYSTEM ACCESS............................................37
7.1 DIRECT INWARD SYSTEM ACCESS (DISA)...................................... 37
7.2 MOBILE PHONE EXTENSION........................................................... 37
8. MISC. FEATURES ............................................................39
8.1 CONTRAST ................................................................................... 39
8.2 BACKGROUND MUSIC AND MUSIC ON HOLD....................................39
8.3 USING INTERNAL,EXTERNAL AND MEET-ME PAGING ...................... 39
8.4 PUSH-TO-TALK (PTT) PAGE ......................................................... 40
8.5 WAKE-UP ALARM.......................................................................... 41
8.6 ALARM/DOOR BELL....................................................................... 42
8.7 SYSTEM VOICE MEMO................................................................... 42
9. FEATURES & FLEX BUTTONS.......................................44
9.1 ENTERING STATION PROGRAM DATA ............................................. 44
9.2 ASSIGNING FEATURES TO FLEX BUTTONS ...................................... 44
9.3 NETWORK CONFIGURATION........................................................... 45
USEFUL INFORMATION ..........................................................47
DISPOSAL OF YOUR OLD APPLIANCE ......................................................... 47
IMPORTANT SAFETY INFORMATION ........................................................... 47
REGULATORY INFORMATION .................................................................... 49
[EU]............................................................................................. 49
[USA/CSA].................................................................................. 49
OPEN SOURCE SOFTWARE NOTICE.......................................................... 50
GPL License:.............................................................................. 50

LIP-9002 User Guide - ST 1
Before Use
About this Guide
This guide is intended for users of the LIP-9002; it provides user-related
information.
Introduction of the Document
This guide explains how to install and correctly use your new LIP-9002.
Product figures and screen images used in this guide may change without
notice. They are provided here for indicative purposes.
Explanation of Symbol or Word
The following are symbols used in this guide. Information presented with
these symbols must be observed for correct use of the LIP-9002.
CAUTION
This mark warns of a situation in which light injury or product damage
(hardware, software or data damage) could occur if the instructions are not
followed.
NOTE
A note provides additional explanation, emphasis on important information
or reference to related information required for the correct use of the phone.

2 LIP-9002 User Guide - ST
1. Introduction
1.1 General
Your telephone is connected to an advanced-technology, highly versatile,
fully featured telecom system designed to make office communications
easy and productive. Employing state-of-the-art Voice over Internet
Protocol (VoIP) technology, voice and data converge on a single IP packet
network. Because each iPECS Phone is an IP appliance, it can be moved
easily throughout the office LAN and maintain normal operation.
1.2 Feature Information
We have taken every effort to make this user guide simple and
straightforward. The guide starts with the simpler operations of the iPECS
Phone Speakerphone, moves on to receiving and placing calls, and then to
more advanced features. Each section includes a brief description of each
feature and step-by-step operating instructions.
The operations shown in this guide use the System’s base default
Numbering Plan. Your specific Numbering Plan may be different. Some
features may not be available for you to access or may be subject to certain
limitations based on the set-up of the System. Refer to your system
administrator for further information.
NOTE
Under certain operating conditions, this equipment may not be able to make
emergency calls. Alternative arrangements should be made for access to
emergency services.