Paging
● Dial #00 For “All Call” Paging
● Dial #7 For “Internal” Paging
● Dial #5 For External Paging
Voice Mail
Dial 999, enter extension then password
Default Password:
Greetings:
Record Greeting Press 8
Messages:
Retrieve Message Press 1
Delete Message Press 3# or Delete Soft Key
Save/Skip Message Press 2
Replay Message Press 1
Call Forward
● Dial 49
● Dial the desired call forward type
1- Immediate
2- Busy
3- No Answer
4- Busy/no answer
● Dial the destination you wish to forward your calls to (700-899 or dial 999 to
send to Voice Mail)
To cancel a Call Forward
● Dial 59
Retrieving Voice Mail Messages Externally (DDI’s)
● Dial DDI Number
● During Message press # key
● Enter Authorisation Code (2 to 5 digits) followed by #
● Follow prompts
Recording Telephone Conversations
● When connected to Party
● Press Record Flex Key
● This will be saved in voicemail and retrieved as a message
User Guide
Placing a Call
● Dial an extension number
● Or: Dial the external number required
Call Transfer
● While connected to an outside line, press the TRANS/PGM
● Dial the desired extension number, (700-899)
● Hang up to complete call transfer
● Or: Announce the call, then hang up to complete call transfer
External Call Transfer
● While connected to an outside line, press the TRANS/PGM
● Press flex key required
● Hang up to complete call transfer
● Or: press the TRANS/PGM
● Dial the number required
● Hang up to complete call transfer
● Or: press the TRANS/PGM
● Press Speed key (soft key)
● Select System Speed Dial
● Press Send (soft key)
Call Pick-up
● Press Pick Up to answer an unattended phone ringing in your area
● Dial *1 to answer an unattended phone ringing in your area
Using Speed Dial Numbers
● Press the Speed Button
● Dial the speed bin number you wish to call (01-19 or 200-999)
Dialing By Name
● Press the Speed Button twice
● Dial 2for Private Directory or 3for Public Directory
● Dial letter you require (using the “Dial By Name Chart) /or toggle up or down
with navigation key
● Press Send
Intercom Answer Mode
● Press TRANS/PGM button.
● Dial 13
● Dial 1, for Hands-free, 2for Tone ring, or 3for Privacy announce
● Press Hold/Save button
Ring Type Mode
● Press TRANS/PGM button
● Press 1 Phone Settings
● Press 1 for internal or 2for external Ring Tone
● Choose dial tone 01 to 08
● Press Hold/Save button
Do Not Disturb (DND)
● Dial Dnd/Fwd - 24 button (Toggle On/Off)
● Dial *53 (Toggle On/Off) - 8 button
Redial
● Dial 52 - automatically starts last number redial
● Or press Redial soft key to show dialed calls
● Use Volume Button to scroll
● Press OK Button to dial phone number
Extensions
Call Park
Group Call Pickup
Speed Dial
Call Log
Background Music
Call Back
Redial
Conference
Flash
Speed
Call Record
Headset Option
700-899
601-609
*1
Speed 01-19
Speed 200-999
TRANS/PGM + 57
TRANS/PGM + 73
TRANS/PGM + 92
TRANS/PGM + 97
TRANS/PGM + 91
TRANS/PGM + 94
TRANS/PGM + 90
TRANS/PGM + 80
TRANS/PGM + 61
Holding Calls
To place call on hold
● Press the HOLD/SAVE button
● To retrieve
● Press flashing line flex button
Call Park
While connected to an outside call
● Press the TRANS/PGM
● Dial the Call Park Location (601-609)
● Hang up
Retrieve a Parked Call
● Dial the Call Park Location (601-609)
Flexible Keys
Program Flexible Buttons
● Press the TRANS/PGM button
● Press a flexible button you wish to program
● Enter the desired code (refer to the table below)
● Press the HOLD/SAVE button