iScooter iX4 User manual

USER MANUAL
iX4
ELECTRIC SCOOTER
The manufacturer reserves the right to make changes to the product,
and update this manual at any time.

1. Package Contents 01
2. Product Overview 02
3. Assembly 04
4. Charging 05
5. First Riding 05
6. Riding Basics 06
7. Safety Instructions 07
8. Dangerous Actions (No Attempting!) 08
9. Riding Notice 09
10. Folding and Carrying 10
11. Disc Brake Adjustment 11
12. Daily Care and Maintenance 12
13. Specifications 13
14. Limited Warranty Statement 14
Contents
15. Question & Answer 15
16. Contact Us 15

When unboxing your iX4 electric scooter, please verify that
the below items are included in the package. If anything is missing
or damaged, please contact iScooter customer service for support:
Charger 2 x Allen Wrench4 x Screws
Package Contents
01

Handlebar
Brake
Folding Clip
Display
Folding Latch
Kickstand
Platform
Brake Light
Disc Brake
Product Overview
02
Front Light

Control Panel
Power Button
Click to turn on. Long press to turn off.
Battery
Indicator
The power level is indicated by five battery bar on the control panel.
Light Turn on your scooter, one-click to turn on/off the front light.
Mode Double-click to switch power mode.
S
Cruise Control
Keep same speed for 3 seconds, and it will beep and active the cruise control.
Lock indicator
The scooter can be locked and unlocked by MiniRobot app.
03
Tips
When the scooter starts to coast, put both feet on the deck and press the accelerator
(the accelerator initiates once the coasting speed exceeds 3 mph).
Or you can connect the "MiniRobot" APP, then, turn on the zero start.

Folding latch:
Fold up the latch until you hear a click.You must make sure the folding latch is
locked before riding.
1. Unfold the stem and colse the folding latch until
you hear a click. Then unfold the kickstand to
support the scooter.
Attention
Assembly
2. Install the 4PCS screws (two on each side) into
the holes, then tighten the each screws properly
with the included hex wrench.
04

Your scooter will be fully charged when the LED light on the charger
changes to green from red.
The scooter has charging protection and charging will cut off
automatically after fully charge.
Even so, we still don't recommend charging your scooter for a long
time more than 24 hours at one time.
Do not connect the charger if the charging port is wet.
Keep the charging port closed when not charging.
Charging
05

1. Turn the power on, and check the electricity
indicator.
2. Stand on the base with one foot and propel
yourself with the other foot.
3. When the scooter starts to coast, put both
feet on the deck and press the accelerator
(the accelerator initiates once the coasting
speed exceeds 3mph)
4. Release the accelerator and the kinetic energy
recovery system (KERS) initiates automatically to
brake slowly; And squeeze the brake lever for a
sudden brake.
5. Tilt your body to the steering direction as you
turn, and slowly turn the handlebar.
Wear helmets and knee pads in case of falls
and injuries when you learn to ride the scooter,
as shown in the figure.
Riding Basics
06

Do not accelerate when you go downhill.Look out for doors, elevators and other
overhead obstacles.
Do not press the accelerator when you're
walking alongside the scooter.
Always steer clear of obstacles.
Do not ride in the rain. Please keep a medium or low speed (5mph)
when you ride through speed bumps, elevator
door sills, bumpy roads or other uneven
surfaces Slightly bend your knee to better
adjust mentioned surfaces.
Safety Instructions
07

Keep both feet on the deck all time.
Do not hang bags or other heavy stuff on the
handlebar.
Do not turn the handlebar violently
during high-speed riding
Do not ride in a ponding that is higher than 2cm.
Do not ride in traffic lanes or residential areas
where vehicles and pedestrians are both allowed.
Dangerous Actions (No Attempting!)
08
Do not ride with anyone else, including children.

Keep your feet off the rear mudguard. Always keep your hands on the handlebar.
Do not touch the disc brake. Do not try riding up or down stairs, and
jumping over obstacles
The iScooter iX4 electric scooter is a leisure device. But once they're in a public area, they'll be
seen as vehicles, subject ing to any risks faced by vehicles. For your safety, please follow
instructions in the manual and traffic laws and regulations set forth by government and regulatory
agencies.
● At the same time, you should understand that risks cannot be entirely avoided as others may
violate traffic regulations and drive incautiously, and you're exposed to road accidents just as
when you're walking or biking. The faster the scooter is, the longer it takes to stop. On a smooth
surface, the scooter may slip, lose balance, and even result in a fall. Thus it is crucial that you
use caution, keep proper speed and distance, especially so when you're unfamiliar with the
place.
● Respect pedestrians' Right of Way. Try not to startle them while driving, especially children.
When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your
scooter to pass from their left (applicable to countries where vehicles drive on the right). When you
ride across pedestrians, keep to the right at a low speed. When you drive across pedestrians,
keep the lowest speed or getting off the vehicle.
Riding Notice
09

● Closely follow the safety instructions in the manual. iScooter shall not be liable for any financial
losses, physical injuries, accidents, legal disputes and other interest conflicts resulted from
actions that violate user instructions.
● Do not lend your scooter to whoever doesn't know the operations. And when you do lend it to
your friends, please take the responsibility to ensure he/she knows the operation and wears the
safety gear.
● Check the scooter before every use. When you note loosen parts, low battery alerts, excessive
wear, strange sounds, malfunctions and other abnormal conditions, stop riding.
● WARNING – Risk of Fire – No User Serviceable Parts.
Make sure that the scooter's turned off. To fold, unlock the folding mechanism, and bend the handlebar
stem to hook the buckle on the rear fender. To open, press the bell trigger to remove from the buckle,
erect the handlebar and lock the folding structure.
Folding and Carrying
10

To adjust the disc brake sensitivity:
You need the Allen wrench to loosen the screw on the rocker.
• When the disc brake is too sensitive, rotate the disc brake rocker down a bit. Then, reinstall
the screw back to the brake cable core to tighten.
• When the disc brake cannot stop, rotate the disc brake rocker up a bit. Then, reinstall the
screw back to the brake cable core to tighten.
Notice: The disc brake may squeak when in use until it is broken in. This is normal and does
not affect the brake's function or performance.
To remove the disc brake noise,
First make sure the scooter is turned off. For easier operating, we suggest
you put the scooter on the desk.
• Loosen two screws on the pump (not the screw on the rocker).
• Adjust the position of the disc brake pump to ensure that the brake disc is in the middle of
the two brake pads.
• Keep the brake disc and brake pad not touching each other.
• Hold the disk brake pump in the desired position, then retighten the screws to the pump.
Disc Brake Adjustment
11

If you see stains on the scooter's body, wipe them off with a damp cloth. If the stains won't
scrub off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with a
damp cloth.
Notes:
• Do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical
solvents to prevent dire damage.
• Do not wash the board with a high-pressure water spray. During cleaning, make sure that the
scooter's turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage
may result in electric shock or other major problems. When the scooter not in use, keep it indoors
where it is dry and cool.
• Do not put it outdoors for a long time. Excessive sunlight, overheating and overcooling accelerate
the battery pack's lifespan.
1. Use original battery packs, use of other models or brands may bring about safety issues;
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts
away from metal objects to prevent short circuit which may result in battery damage or
even injuries and deaths;
3. Use original power adapter to avoid potential damage or fire;
4. Mishandling of used batteries may do tremendous harm to the environment. To protect
natural environment, please follow local regulations to properly dispose used batteries.
5.After every use, fully charge the battery to prolong its lifespan.
1. Please try to store the scooter in a cool and dry place between 14℉and 104℉. In extreme-
ly humid environments the interior of the scooter may suffer condensation or even water
accumulation, which may damage the battery rapidly.Devices are not intended for use at
elevations greater than 2000 m above sea level Prolonged Exposure to UV Rays, Rain and
the Elements May Damage the Enclosure Materials, Store Indoors When Not in Use.
2. In daily use, try to avoid recharging the scooter after completely exhausting the battery. If
the battery is low, charge it as soon as possible.
3. Please charge the scooter every other month to preserve the battery.
Daily Care and Maintenance
Cleaning and storage
Battery maintenance
Storage and Disposal
12

(1) The height of the body: Distance from the ground to the highest end of the body.
(2) Description of the battery life: It is measured under the condition of full charge, a load of
150 lb, at 77°F, on a flat road without wind, and at a speed of 9.3mph. The real battery life will
differ with different factors of the load, humidity, wind speed and operation habits.
(3) The
Max
imum allowable weight shall be kept within 264 lb (driver and objects included)
in any case. Consider an extra weight of the clothes or other accessories with us during the trip
and the gravity generated by speed, the scooter will not support it if this load limit is exceeded.
iX4
Dimensions
weight
User
Scooter
Battery
Motor
Charger
ltem
Unfolded (Length. x Width x Height)
Folded (Length. x Width x Height)
Net Weight
Load
Recommended Age
Max.Speed
Max.Range
Max. Slope
Operating Temperature
lP Rating
Voltage
Max.Charging Voltage
Capacity
Nominal Power
Input Voltage
Output Voltage
Output Current
Charging Time
Electric Scooter
46*17*50 inch/116*44*114 cm
44*17*20 inch/116*44*51 cm
35 lbs/16 kg
264 lbs/120 kg
14+
21.7 mph/35 km/h
17-22 miles/27-35 km
15%
32-104°F
IP54
36 V
42 V
10 AH
500 W
100-240 V
42 V
2A
4-6 h
S
Specifications
13

If you are unsatisfied with your purchase, iScooter’s return policy allows you to return the product purchased on the
Authorization channel within 30 days counting from the date of receipt of shipment, and request a refund from the
Authorization channel for any reason. Note: Express shipping cost is non-refundable.
For the return request, iScooter is not responsible for lost packages due to the carrier, or products received that
cannot be verified. Received products that have damage determined to have been caused by the end-user may
be subject to denial of the return request.
iScooter warrants the original purchaser that your iScooter product shall be free from defects in materials and workmanship
under normal use for a period aforementioned.
iScooter does not warrant the operation of the product will be uninterrupted or error-free.
iScooter is not responsible for damage arising from failure to follow instructions relating to the product's usage.
1. A Return Merchandise Authorization (RMA) must be requested from iScooter within 30 days from the date of receipt of shipment.
2. The cost of return shipping will be borne by the customer.
3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to iScooter, (a) without an RMA from iScooter(b) without all parts included in the original package,
iScooter retains the right to refuse delivery of such return.
If a hardware defect is found and a valid claim is received by iScooter within the Warranty Period, iScooter will, at its option and to
the extent permitted by law, either (1) repair the product at no charge, using new or refurbished replacement parts or, (2) replace
the product with a new or refurbished product. In the event of a defect, to the extent permitted by law, these are your sole and
exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited
Warranty is valid only in the jurisdictions where the products are sold by www.iscooter.com, and is valid to the extent permitted by
the applicable laws of such jurisdictions.
Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days,
whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.
A Warranty Service Order must be requested from iScooter within Warranty Period from the date of receipt of shipment. To request a
To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of
protection, to the address specified by iScooter. In accordance with applicable law, iScooter may require the customer to furnish
proof of purchase details and/or comply with registration requirements before receiving warranty service.period or thirty (30) days,
whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.
Except to the extent prohibited by applicable law, iScooter shall not be liable for any incidental, indirect, special, or consequential
damages, including but not limited to loss of, even when iScooter has been advised of the profits, revenue or data, resulting from
any breach of express or implied warranty or condition, or under any other legal theory possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Limited Warranty Statement
30 DAY SATISFACTION GUARANTEED RETURN POLICY
HOW TO OBTAIN WARRANTY SERVICE
LIMITATION OF DAMAGES
LIMITED PRODUCT WARRANTY
REMEDIES
TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET
14

Question & Answer
1. What if the E-Scooter arrived missing accessory or broken part?
A: Please take a photo and send to iScooter Support Team by sending email:
soon and send correct accessory or part replacement.
2. Is the tire replaceable and how to replace the tire?
Yes, the tire is replaceable. Please contact iScooter support team for more
information or search the video “How to replace the solid tire”
in YouTube instead.
5. Why the screen returns an error code?
A: If you see any error code below, Please contact iScooter Support Team
to remove the error code.
4. What should I do when I hear an unusual noise coming from the rear wheel?
A: It usually means your disc brake tilt and cause friction noise. Please see
Disc Brake Adjustment page. If you still have problem, please contact us
for help.
3. What if the rear disc brake of the scooter doesn't work well?
A: You may please contact us for instructions of brake adjusting, or search
"How to adjust rear brake of scooter" in YouTube for tutorial video as well.
Contact Us
Contact us if you experience issues relating to riding, maintenance and safety,
or errors/faults with your iScooter iX4 electric scooter.
15
E04 Short Circuit Failure E13 Motor Phase C Current Sensor Failure
E10 Controller/Instrument Communication Failure E14 Accelerator Failure
E11 Motor Phase A Current Sensor Failure E15 Brake Failure
E12 Motor Phase B Current Sensor Failure E16 Motor Hall Failure
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