Linksys WIP310 - iPhone Wireless VoIP Phone User manual

User Guide
Model No.
WIP310
IP Phone
Wireless-G
Voice

Wireless-G IP Phone
Copyright and Trademarks
Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and
certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks
of their respective holders.
How to Use this Guide
This User Guide has been designed to make understanding networking with the Wireless-G IP Phone easier than ever. Look for the following items when
reading this User Guide:
Warning: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or
other reproductive harm. Wash hands after handling.
This exclamation point means there is a caution or warning and is something that could damage your property or IP Phone.
This question mark provides you with a reminder about something you might need to do while using the IP Phone.
This checkmark means there is a note of interest and is something you should pay special attention to while using the IP Phone.
WIP310-UG-60905A BW

Wireless-G IP Phone
TableofContents
Chapter 1: Introduction 1
Welcome 1
What’s in This User Guide? 2
Chapter 2: Getting to Know the Wireless-G IP Phone 3
The Bottom Panel 3
The Front Panel 4
The Side Panel 5
The Back Panel 6
Chapter 3: Installing and Using the Wireless-G IP Phone 7
Overview 7
Charging the IP Phone’s Battery 8
Setting up the Wireless-G IP Phone 9
Using the Wireless-G IP Phone 16
Chapter 4: Configuring the Wireless-G IP Phone 17
Home Screen 17
Status 18
Main Menu 18
Phonebook 18
Call Log 19
E-mail 20
Speed Dial 22
Profile 22
Settings 28
Tools 33
Chapter 5: Using the Web-Based Utility 35
Overview 35
How to access the web-based utility 35

Wireless-G IP Phone
Phonebook 37
E-mail 38
Network Profile 39
SIP 41
Settings 42
Upload 45
Upgrade 46
Password 47
Reboot 47
Appendix A: Troubleshooting 49
Common Problems and Solutions 49
Frequently Asked Questions 54
Appendix B: Glossary 55
Appendix C: Specifications 59
Appendix D: Warranty Information 61
Appendix E: Regulatory Information 63
Appendix F: Contact Information 77

Wireless-G IP Phone
ListofFigures
Figure 3-1: Enter Phone Password9
Figure 3-2: Profile menu9
Figure 3-3: Profile menu - SIP Account10
Figure 3-4: SIP Account menu - Edit10
Figure 3-5: Edit SIP Account Settings10
Figure 3-6: Edit SIP Account - Advanced10
Figure 3-7: Advanced menu11
Figure 3-8: Profile menu11
Figure 3-9: Profile menu - Network Profile11
Figure 3-10: Profile - Network Profile12
Figure 3-11: Edit Network Security12
Figure 3-12: Edit Network Security - Wireless Settings12
Figure 3-13: ESSID menu - Site Survey12
Figure 3-14: ESSID menu - New ESSID13
Figure 3-15: Wireless Settings menu13
Figure 3-16: Wireless - Security13
Figure 3-17: Security menu14
Figure 3-18: Edit Network Profile menu14
Figure 3-19: Edit menu - Account Choice14
Figure 3-20: Select default SIP Account15
Figure 3-21: Account Reg. - On15
Figure 3-22: Profile Options - Auto Detect15
Figure 3-23: Auto Detect - On15
Figure 3-24: Home screen15
Figure 5-1: Wireless Network Status36
Figure 5-2: Phonebook List37
Figure 5-3: Phonebook Edit37
Figure 5-4: E-mail Account List38
Figure 5-5: Configure E-mail Account38
Figure 5-6: Network Profile List39
Figure 5-7: Wireless Network Settings40
Figure 5-8: SIP Account List41
Figure 5-9: SIP Setting41
Figure 5-10: Settings42
Figure 5-11: Upload45
Figure 5-12: Upgrade46
Figure 5-13: Password47
Figure 5-14: Reboot47

Wireless-G IP Phone
1
Chapter 1: Introduction
Welcome
Chapter1:Introduction
Welcome
Thank you for choosing the Linksys Wireless-G IP Phone. Whether you are at home or in your office, this phone lets you use your broadband connection to
make phone calls.
How does the IP Phone do this? It connects to your wireless router or access point to receive telephone service through your cable or DSL Internet
connection.
But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources and making voice calls using your high-speed
Internet connection. You’ll be able to make phone calls using the account you set up with your Internet phone service provider while surfing the Internet on
your computer. So, networks not only are useful in homes and offices, but also can be fun.
Use the instructions in this User Guide to help you set up and configure the IP Phone after you have created an account with your Internet phone service
provider. These instructions should be all you need to get the most out of the Wireless-G IP Phone.
Note: For information about your Internet phone service, refer to the materials provided by your Internet phone service provider.

Wireless-G IP Phone
2Chapter 1: Introduction
What’s in This User Guide?
What’s in This User Guide?
This guide covers installing, configuring, and troubleshooting the Wireless-G IP Phone.
• Chapter 1: Introduction
Describes the IP Phone’s applications and this User Guide.
• Chapter 2: Getting to Know the Wireless-G IP Phone
Describes the physical features of the IP Phone.
• Chapter 3: Installing and Using the Wireless-G IP Phone
Explains how to install and use the IP Phone.
• Chapter 4: Configuring the Wireless-G IP Phone
Discusses how to configure the IP Phone’s settings.
• Chapter 5: Using the Web-Based Utility
Explains how to configure the IP-Phone using the Web-Based Utility.
• Appendix A: Troubleshooting
Describes potential problems and solutions, as well as frequently asked questions, regarding use of the IP Phone.
• Appendix B: Glossary
Gives a brief glossary of terms frequently used in networking.
• Appendix C: Specifications
Provides technical specifications for the IP Phone.
• Appendix D: Warranty Information
Provides warranty information for the IP Phone.
• Appendix E: Regulatory Information
Provides regulatory information regarding the IP Phone.
• Appendix F: Contact Information
Provides contact information for a variety of Linksys resources, including Technical Support.

Wireless-G IP Phone
3
Chapter 2: Getting to Know the Wireless-G IP Phone
The Bottom Panel
Chapter2: GettingtoKnowtheWireless-GIPPhone
The Bottom Panel
The IP Phone’s USB mini-B port is located on the bottom panel of the Phone. Use the USB mini-B port to connect the included AC adapter to the IP Phone to
charge its battery.
USB mini-B Port

Wireless-G IP Phone
4Chapter 2: Getting to Know the Wireless-G IP Phone
The Front Panel
The Front Panel
The IP Phone’s buttons and their functions are described in the table below:
Icon Button Name Function
Soft Keys Press the Soft Keys to select menu items directly above the Soft Keys.
Navigation Button Move the Navigation button up or down to scroll through menus and settings.
You can also press the Navigation button to select a highlighted menu item or
setting.
Place/Receive
Call Button
Press the Place/Receive Call button to make or receive Internet phone calls.
Power/ End
Call Button
Press the Power/End Call button to end an Internet phone call, or press and
hold the Power/End Call button for two seconds to Turn the Phone on or off.
You can also press the Power/End Call button to quickly exit a menu and
return to the Home screen.
Clear Button Press the Clear button to erase characters when you are entering information
into the Phone. If you need to erase a large number of characters, press and
hold the Clear button until all of the characters are erased.
Numeric Keypad Press the keys on the Numeric Keypad to enter letters and numbers in the
Phone. When entering text, press the keys until the letter you want is
displayed on the LCD screen. To switch from entering letters to numbers,
press the left Soft Key. (To enter special characters, press the * [Star] or 1
keys until the character is displayed on the LCD screen.)

Wireless-G IP Phone
5
Chapter 2: Getting to Know the Wireless-G IP Phone
The Side Panel
The Side Panel
The IP Phone’s Headset jack is located on the side panel of the Phone. Use it to connect a headset for hands-free operation.
Headset Jack

Wireless-G IP Phone
6Chapter 2: Getting to Know the Wireless-G IP Phone
The Back Panel
The Back Panel
The IP Phone’s battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to
“Chapter 3: Installing and Using the Wireless-G IP Phone”.
Battery compartment

Wireless-G IP Phone
7
Chapter 3: Installing and Using the Wireless-G IP Phone
Overview
Chapter3:InstallingandUsingtheWireless-GIPPhone
Overview
This chapter provides instructions for first-time installation and basic use of the IP Phone. Follow the steps below
to get started. Once you have finished configuring the phone you will be able to make and receive Internet phone
calls.
Inserting and Charging the Phone’s Battery
1. Remove the battery compartment cover by sliding it downwards.
2. Insert the battery with the metal contacts facing the contacts at the bottom of the battery compartment.
3. Replace the battery cover by sliding it upwards until it clicks into place.
Metal Contacts Battery

Wireless-G IP Phone
8Chapter 3: Installing and Using the Wireless-G IP Phone
Charging the IP Phone’s Battery
Charging the IP Phone’s Battery
1. Connect the small end of the included AC power adapter to the USB mini-B port on the bottom of the IP
Phone.
2. Plug the other end of the adapter into a standard electrical outlet.
You see a charging indicator on the LCD screen
When the Battery charging indicator remains solid blue, the battery is fully charged and ready for use.
When the battery is fully charged, proceed to “Setting up the Wireless-G IP Phone”.
Note: Allow the battery to charge for eight hours before initial use.
USB mini-B port

Wireless-G IP Phone
9
Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone
Setting up the Wireless-G IP Phone
Before you begin, make sure you have an active Internet connection and your SIP account information provided
by your Internet phone service provider.
1. Press the Power (receiver button on right-hand side) button to turn on the Phone.
2. You may need to enter your password. Use the keypad to enter the password (default password is USER).
3. When you are finished entering a password, press the Navigation button to save it.
4. If you do not need to enter a password, then press the Menu Soft Key.
5. Scroll to Profile and press the Select Soft Key to enter the profile configuration menu.
Note: The Phone automatically dims and turns off the LCD display when the Phone is not in
use. If this happens while you are configuring the Phone, press any key to turn the display
back on and continue configuring the Phone.
Figure 3-1: Enter
Phone Password
Figure 3-2: Profile
menu

Wireless-G IP Phone
10 Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone
6. Scroll to SIP Account, then press the Select Soft Key to enter the SIP Account menu.
7. Press the Option Soft Key, then press the Select Soft Key to edit the default SIP account
8. From the Edit menu, highlight each setting your service provider requires you to change, then press the
Select Soft Key to change the setting. When you are finished changing a setting, press the Navigation
button to save your changes.
9. If you need to change a setting that does not appear on the Edit screen, scroll to Advanced, then press the
Select Soft Key to enter the Advanced menu.
Figure 3-3: Profile
menu - SIP Account
Figure 3-4: SIP Account
menu - Edit
Figure 3-5: Edit SIP
Account Settings
Figure 3-6: Edit SIP
Account - Advanced

Wireless-G IP Phone
11
Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone
10. Highlight each setting your service provider requires you to change, then press the Select Soft Key to
change the setting. When you are finished changing the setting, press the Navigation button to save your
changes.
11. When you are finished making changes in the advanced settings menu, press the Back Soft Key until you
return to the Profile menu.
12. Highlight Network Profile, then press the Select Soft key to enter the Network Profile menu.
13. Highlight the network profile that matches the type of security you are using for your wireless network and
press the Option Soft Key to enter the Profile Options menu. If you do not have security enabled on your
wireless network, highlight OPEN.
Note: The profiles listed are default network profiles and can be deleted or renamed. If the
security you are using for your network is not listed, then you can edit any of these profiles to
match your netowork’s policy.
Figure 3-8: Profile
menu
Figure 3-7: Advanced
menu
Figure 3-9: Profile
menu - Network Profile

Wireless-G IP Phone
12 Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone
14. Press the Select Soft Key to edit the network profile.
15. Highlight Wireless Settings, then press the Select Soft Key to enter the Wireless Settings menu.
16. Highlight ESSID, then press the Select Soft Key to enter the ESSID menu.
17. Highlight Site Survey, then press the Select Soft Key to scan for your wireless network.
You see a list of wireless networks in range of the IP Phone. Highlight your wireless network’s ESSID in the
list, then press the Navigation button to select it.
Figure 3-10: Profile -
Network Profile
Figure 3-11: Edit Network
Security
Figure 3-12: Edit
Network Security -
Wireless Settings
Figure 3-13: ESSID
menu - Site Survey

Wireless-G IP Phone
13
Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone
18. If you do not see your wireless network’s ESSID in the list, your wireless network may not be set to
broadcast its ESSID.
To enter the ESSID manually, press the Back Soft Key to return to the ESSID menu, highlight New ESSID,
then press the Navigation button to edit the ESSID.
When you are finished entering the ESSID, press the Navigation button to save it.
19. Press the Back Soft Key until you return to the Wireless Settings menu.
20. Highlight Security, then press the Navigation button to enter the Security menu.
Figure 3-14: ESSID
menu - New ESSID
Figure 3-15: Wireless
Settings menu
Figure 3-16: Wireless -
Security

Wireless-G IP Phone
14 Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone
21. Highlight the type of security you have enabled on your wireless network and press the Navigation button
to select it. Then change the settings to match your wireless network.
If you do not have security enabled on your wireless network, select OPEN.
22. When you are finished reconfiguring the wireless security settings, press the Back Soft Key until you
return to the Edit menu.
23. Highlight Account Choice and press the Select Soft Key to enter the Account Choice menu.
Note: You can view the security settings for your network by connecting to the router’s
configuration utility. If you are unsure about your security policy, contact your network
administrator.
Figure 3-17: Security
menu
Figure 3-18: Edit
Network Profile menu
Figure 3-19:
Edit menu - Account
Choice

Wireless-G IP Phone
15
Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone
24. Press the Navigation button to assign the default SIP account to the current network
profile.
25. Highlight On, then press the Navigation button to activate the SIP Account.
26. Press the Back Soft Key twice so that the Profile Options menu displays. Scroll down
to Auto Detect and press the Select Soft Key.
27. Select On and press the Navigation key. Auto Detect must be turned on in order for the phone to use the
network profile.
28. Press the Back Soft Key until you return to the Phone’s home screen.
29. If you are successfully connectected to the network, the ESSID displays on the home screen. For example,
Linksys1, is the ESSID in Figure 3-24.
Installation is complete. Proceed to the next section, “Using the Wireless-G IP Phone.”
Figure 3-20: Select
default SIP Account
Figure 3-21:
Account Reg. - On
Figure 3-22: Profile
Options - Auto Detect
Figure 3-23: Auto
Detect - On
Figure 3-24: Home
screen