Mitel Clearspan Anywhere User manual

R21, 2859-005
CLEARSPAN® ANYWHERE
Clearspan Anywhere allows you to make and receive calls from
any location, with only one phone number, one dial plan, one
voice mailbox, and a unified set of features. Call your colleagues
from your mobile with their extension, and move calls seamlessly
between your mobile phone and fixed phone. This (and more) is
all part of the Clearspan Anywhere solution.
To ensure that your account is set up for Clearspan Anywhere
functionality, contact your office administrator.
MAKE BUSINESS CALLS FROM YOUR
MOBILE
You can make calls from your mobile phone using your
Clearspan business number as the calling line ID.
1. From your mobile, dial your Clearspan business number.
2. Wait for the Two-Stage dial tone.
3. Once you hear the tone, dial the destination number or
business extension. The called party sees your Clearspan
business number (not mobile number) as the calling line
ID.
MOVE CALLS FROM ONE PHONE TO
ANOTHER
With Clearspan Anywhere, you can move calls between phones.
FROM A MOBILE TO ANOTHER PHONE
While engaged in a call on your mobile, from your desk phone or
soft client, call *11. The call is seamlessly moved to the new
phone and the mobile call is dropped.
FROM ANOTHER PHONE TO A MOBILE
1. While engaged in a call, dial your Clearspan business
number from your mobile phone, and wait for the Two-
Stage dial tone.
2. Once you hear the tone, dial *11.
ADD OR REMOVE CLEARSPAN
ANYWHERE LOCATIONS
USING THE WEB PORTAL
1. In the Clearspan web portal, choose Clearspan Anywhere
from the Call Control page.
2. Click Add.
3. Enter information for the location settings on the Phone
Number and Selective Criteria tabs.
4. Click OK.
USING CLEARSPAN COMMUNICATOR
1. In Clearspan Communicator, select Preferences.
2. Choose Incoming Calls from the drop-down.
3. Make sure Clearspan Anywhere is enabled.
4. Add, remove, or change phone “Locations”.
CONTROL YOUR REACHABILITY
Clearspan allows you to control whether people can reach you at
configured Clearspan Anywhere locations. When you disable a
location, business calls go to your other phones as usual, and
callers receive a voice mail if you do not answer.
DEACTIVATE A CLEARSPAN ANYWHERE
PHONE
From the phone to be deactivated, dial *13.
ACTIVATE A CLEARSPAN ANYWHERE
PHONE
From the phone to be activated, dial *12.
SPECIFY YOUR REACHABILITY FROM THE
WEB PORTAL
Using your web portal, you can specify for each of your
Clearspan Anywhere locations who can reach you at that
location, when they can reach you, and for what types of calls.
1. In the Clearspan web portal, choose Clearspan Anywhere
from the Call Control page.
2. Click Edit on the row of the phone number that you want to
enable or disable.
3. Check or uncheck Enable this Location.
4. Click OK.
CONFIGURE CLEARSPAN ANYWHERE
SETTINGS
You can configure several settings for Clearspan Anywhere.
To configure Clearspan Anywhere using the web portal,
choose Clearspan Anywhere from the Call Control page
To configure Clearspan Anywhere using Clearspan
Communicator, select Incoming Calls from the
Preferences menu, and choose your Clearspan Anywhere
settings.

Clearspan Anywhere Quick Reference Guide
Mitel | 2 2859-005
SETTING
DESCRIPTION
Alert all locations for Click-to-Dial calls
Specify whether Click-to-Dial calls ring at all of your configured Clearspan Anywhere
locations with auto-answer disabled .
Alert all locations for Group Paging calls
(web portal only)
Specifies whether Group Paging calls ring at all of your configured Clearspan
Anywhere locations.
Enable Diversion Inhibitor/
Don’t Divert (e.g. Forward) Calls
Specifies whether calls to this Clearspan Anywhere location may be redirected. If this
setting is enabled, internal and PSTN/PLMN calls cannot be redirected.
Require Answer Confirmation/
Answer Confirmation
Specifies whether calls to this Clearspan Anywhere location require a confirmation digit
be entered by the answering party. Enabling this setting ensures that calls either
connect to a live party or roll over to your Clearspan mailbox.
Use Clearspan-based Call Control
Services
Call Control
Specifies whether the Clearspan Anywhere location uses its own device or Clearspan
for call control.
Selective Criteria (web portal only)
Specifies whether the Clearspan Anywhere service is used for this location during
selected time and holiday schedules, and whether to limit calls to those coming from
specific numbers.