Mitel Inter-Tel 5000 User manual

Mitel 5000 quick reference guide
Program a hookflash button
1. Press ∞397.
2. Press the button you want to program.
3. Dial 330.
Program a phone extension to a button
1. Press ∞397.
2. Press the button you want to program.
3. Dial the extension number.
Programming speed dials (maximum 10)
1. Press ∞383.
2. Dial the speed bin location 0-9#.
3. Enter name#.
4. Dial 9 followed by the telephone number eg.93068732000#
5. To use speed dials choose Outgoing > ∞382 and dial the speed bin#.
Program speed dial to a button
1. Press ∞397.
2. Press button you want to program.
3. Dial 382.
4. Enter the speed bin location 0-9 or scroll using ˄˅ keys.
Retrieve voice mail from outside office
1. Call the main phone number and press * when you hear the recording.
2. Enter your extension number > your password.
3. Press #.
Initialize voicemail:
1. Lift the handset and dial 2502.
2. Your password is your extension # followed by pound. It will ask you to change your password-
type in your extension again then #. Record your name and press # then follow prompts.

External transfer using flash
1. While on the phone with the caller press the flash key and wait a few seconds until you hear dial
tone.
2. Dial the number you want to transfer to and hang up once you hear ringing.
Recording message for Call Routing Attendant
1. Lift the handset and dial 2500. Wait for the voicemail system to answer.
2. Enter *199. Password is 199#
3. Dial 9 > 3 > 1.
4. To record a day message, choose 3#. To record a night message, choose 4#.