Mitel MiVoice 5000 Instruction Manual

MiVoice 5000 :
Installing and Configuring Mitel EX
Controller and Mitel GX Gateway
08/2019
AMT/PTD/PBX/0173/0/9/EN

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ownership thereof.

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CONTENTS
1INTRODUCTION.................................................................................................................................................2
1.1 TERMINOLOGY ..................................................................................................................................... 2
TERMS AND EXPRESSIONS .................................................................................................. 2
1.2 REFERENCE DOCUMENTS ................................................................................................................. 3
1.3 REMINDER CONCERNING THE LAW ON INFORMATION TECHNOLOGY ...................................... 3
2DESCRIPTION....................................................................................................................................................4
3DIFFERENT CONFIGURATION TYPES............................................................................................................5
3.1 STANDALONE CONFIGURATION........................................................................................................ 5
3.2 MULTI-SITE CONFIGURATION ............................................................................................................ 6
3.3 CLUSTER CONFIGURATION ............................................................................................................... 7
4FIRST INSTALLATION.......................................................................................................................................8
4.1 PRELIMINARY OPERATIONS .............................................................................................................. 8
4.2 EX CONTROLLER: ................................................................................................................................ 8
4.3 GX GATEWAY ..................................................................................................................................... 19
5ADDITIONAL CONFIGURATIONS ..................................................................................................................20
5.1 DECLARING ANALOGUE SUBSCRIBERS ........................................................................................ 20
5.2 DECLARING TRUNKS ........................................................................................................................ 22
SIP DIGITAL TRUNKS ........................................................................................................... 22
5.2.2 FAISCEAUX NUMÉRIQUES T0 ............................................................................................. 23
ANALOGUE TRUNKS ............................................................................................................ 24
5.3 ADDING A GX GATEWAY TO A STANDALONE EX CONTROLLER ................................................ 26
5.4 ADDING AN EX CONTROLLER NODE TO A MIVOICE 5000 CLUSTER SERVER .......................... 27

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1 INTRODUCTION
This document describes, in MiVoice 5000, how to install and configure EX Controller and GX Gateway.
1.1 TERMINOLOGY
TERMS AND EXPRESSIONS
EX Controller: A unit comprising a deployment tool and a MiVoice 5000 Server.
FXO: Foreign eXchange Office
FXS: Foreign eXchange Subscriber
GX Gateway: Expansion box associated with EX Controller, for connecting analogue terminals
KVM: Hypervisor: Virtualised hypervisor (open source in Linux)
Mitel 5000 Gateways: This term refers to all XS, XL, XD and 500 systems.
MiVoice 5000 or MiVoice 5000 Server: Telephone switching system hosted by a PC running with
Linux Redhat or Centos
PRI: Primary Rate Interface
XS, XL, XD: Mitel physical gateways.
XS: This term refers to XS, XS12 and XS6 systems
MiVoice 5000 Manager: Systems management centre

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1.2 REFERENCE DOCUMENTS
The information in this manual refers to the following documents:
• EX Controller Installation Guide.
• Mitel 5000 Gateways and MiVoice 5000 Server - Implementation - AMT/PTD/PBX/0151/EN
• Mitel EX–XD–XL–XS–XS12–XS6–500 and MiVoice 5000 Server - Operating manual –
AMT/PTD/PBX/0080/
• Mitel 5000 – Multi-site management - Operating manual - AMT/PTD/PBX/0081/EN
• CAC Programming guide - AMT/PTD/PBX/0019/FR
• Mitel Terminals - Terminal installation manual - Full version -AMT/PTD/TR/0014/EN
• IP DECT service - Installation and implementation guide - AMT/PTD/PBX/0062/EN
• Managing DID numbers in R5.2 and later - AMT/PTD/PBX/0099/EN
• Upgrading NeXspan 500 and M6550 iPBXs to Mitel 500 - AMT/PTD/PBX/0113/EN
• Picture management: Operating manual - AMT/PTD/PBX/0114/EN
1.3 REMINDER CONCERNING THE LAW ON INFORMATION
TECHNOLOGY
It is the responsibility of the PBX user to check that it is used in accordance with the applicable laws,
standards and directives.
Therefore, the user is reminded that the use of PBXs in the workplace must comply with the
specifications, standards and recommendations of the IT law in force.
The user's attention is also drawn to any clauses applicable in laws relating to the confidentiality of
calls transmitted by means of electronic communications, which must be complied with.

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2 DESCRIPTION
The EX Controller platform is a box containing:
• Two virtual machines (one for deployment, the other for a Mitel Call Manger),
• Cards on the front panel allowing the connection of:
o Analogue terminals,
o Digital trunks,
o Analogue trunks.
EX Controller can manage 1,500 subscribers (analogue, SIP or IP phones) and can be equipped with
8 additional cards:
PRI card: Digital trunk connection: up to 8 PRI cards. This card must be installed in the first slot of
the EX Controller.
DSP card: Required for FXS and FXO. This card must be installed in the first available slot after the
PRI cards or in the first one if no PRI is installed.
This DSP card offers 4 conferences and the limitation of the maximum number of channels
depends on the codec, encryption and installed cards.
FXO card: Analogue trunk connection: up to 7 FXO cards (a total of 28 ports for analogue trunks).
FXS card: Analogue terminal connection: up to 7 FXS cards (a total of 28 ports for analogue
terminals).
GX Gateway is an extension that can accommodate up to 8 FXS cards.
Only analogue terminals are supported by GX Gateway. Digital terminals and TDM DECT terminals are
not supported.

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3 DIFFERENT CONFIGURATION TYPES
3.1 STANDALONE CONFIGURATION

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3.2 MULTI-SITE CONFIGURATION

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3.3 CLUSTER CONFIGURATION

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4 FIRST INSTALLATION
IMPORTANT NOTE: Before starting the procedure described below, it is
essential to read the “EX Controller Installation Guide”.
4.1 PRELIMINARY OPERATIONS
Retrieve the necessary files provided by MITEL:
• EX_A5000_R7.0_RC_XXXX.zip (latest edition available)
• exdeploy-1.1.1.X.zip (latest edition available)
Decompress the file EX_A5000_R7.0_RC_XXXX.zip into a dedicated directory to retrieve the image
file MIV5000.img corresponding to MiVoice 5000 VM.
Reserve three IP addresses in the same subnet, one for EX controller, one for MiV5000 Server and one
for GX Gateway.
4.2 EX CONTROLLER:
EX controller contains only one ExDeploy image, which allows MiVoice 5000 to be installed on one of
the supplied virtual machines.
The ExDeploy tool is used to import and install a Mitel PBX KVM image (MiVoice 5000 Server) and all
the necessary settings for network configuration.
Procedure on an EX controller:
Perform a factory reset of EX with the reset pushbutton on the front panel (left). Press this button for 12
to 16 seconds while waiting for all LEDs to light up fixed in order to obtain this factory reset.
Connect EX to the DHCP network on any of ETH ports 2-5.
EX Controller restarts.
Connect a PC on the same DHCP network.
On this PC, open a browser and access http: // exdeploy
Update exdeploy to the latest available version (file type exdeploy-1.1.1.1.4.zip) as follows:
Select Update at the top right.
Click Select file.

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In the directory in question, select the file exdeploy-1.1.1.1.x.zip (latest version available).
The compressed file is taken into account, click Check for updates.
The file is downloaded.
Wait for the download to finish.

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Click OK.
The tool copies the exdeploy image to the exdeploy VM of EX.
Wait for the menu below:
Choose Call Manager type: MIV5000

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Click Select file.
In the directory in question, choose the file MIV5000.img
The file is taken into account:

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In the LAN settings section, enter the IP addresses:
• Of EX Controller (in the format @IP/Mask, example 10.10.10.22/24),
• Of Call Manager (associated MiV5000 Server) (in the format @IP only, example 10.10.10.22),
• The default gateway address (in the format @IP only, example 10.10.10.22).
Note: The WAN address is optional.
In the General settings section, fill in (optional):
• The DNS server IP address,
• The FQDN.
In the banner at the bottom of the screen, select the type of deployment (partial or full):
• Partial, select Partial deploy,
• Full, select Full deploy (duration; about 30 minutes).
Then click OK to deploy Call Manager on EX with the previously specified network settings.
In this example, partial deployment is chosen to split it into 2 phases:
• Downloading the virtual machine,
• The configuration phase.
This depends on the goal to be achieved or it is useful for analysing a problem.

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Note: Downloading, followed by installation, takes about 20 minutes.
Wait for the end of the (partial) deployment.
At the end, the message Partial deployment completed is displayed on the last line.
Then in the window that opens, click Finish deploy (top right).

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In the confirmation window, click OK.
Then click Recall.
The configuration menu is displayed again.

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At the bottom right, click Finish deploy.
A confirmation window opens.
Click OK.
Wait for the end of the (full) deployment.
If everything went well, the message below appears on the last line:
Finish deployment completed. You may restart EX Controller.
Restart EX controller by selecting Reboot at the top right.

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In the confirmation window, click OK.
After EX restarts, Exdeploy is stopped and MiV5000 automatically starts and configures its IP address
entered in the LAN configuration section.
This may take 2 or 3 minutes. The total is done and the local EX is configured.
Access MiV5000 Web Admin to verify that it is properly installed.
Menu Telephony Service>System>EX/GX Configuration lists the devices recognised:
:

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In the General Settings tab, view the configuration made automatically:
• The general settings status is set to Correct.
• The value V3 is assigned for SNMP (mandatory).
Then refer to Operating manual AMT/PTD/PBX/0080 for information on how to enter the ID, license,
and to Section 5 for information on how to configure subscribers and network access.