Mitel 5140 User manual

USER GUIDE
MITEL NETWORKSMITEL NETWORK
IP Appliance
5140

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Contents
ABOUT THE 5140 IP APPLIANCE 
CALL BASICS 
ADVANCED FEATURES 
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ADMINISTRATOR FEATURES 
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USING THE APPLICATIONS 
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USING VISUAL VOICE MAIL 
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FEATURE ACCESS CODES 

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ABOUT THE 5140 IP APPLIANCE
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5140 IP Appliance Features
Tips for your Comfort and Safety
Don’t cradle the handset!
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Protect your hearing
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Ringer Control
To adjust the Ringer Volume while 5140 IP Appliance is ringing:
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1DYLJDWLRQ.H\V VFUROOVW HGLVSOD\WRW HQH[WRUSUHYLRXVSDJH7 HOHIWDUURZNH\
EDFNVSDFHVHUDVLQJDQ\F DUDFWHUVWRW HOHIW7 HULJ WDUURZNH\
LQVHUWVVSDFHV2.SHUIRUPVW HGHIDXOWFRPPDQGRQDVHOHFWHGLWHP
'LDOSDG.H\V XVHGIRUGLDOLQJZ HQLQS RQHPRGHDQGWRHQWHUF DUDFWHUVZ HQLQ
DSSOLFDWLRQPRGH(DF GLDOSDGNH\FDQDOVREHXVHGWRVWRUHD6SHHG
'LDOQXPEHU
 


Handset, Headset and Speakerphone Volume
To adjust the volume of the active receiver:
z
: LOHRQDFDOOSUHVVW HYROXPHFRQWUROEXWWRQVORFDWHGDERYHW HGLVSOD\
Display Contrast Control
To adjust the Display Contrast while the 5140 IP Appliance is idle:
z
3UHVVW HYROXPHFRQWUROEXWWRQVORFDWHGDERYHW HGLVSOD\
Quick Key Programming
<RXFDQSURJUDP\RXUTXLFNNH\VXVLQJW H,3$SSOLDQFHRUW H'HVNWRS7RRO7 H'HVNWRS7RRO
LVDFRP
S
DQLRQD
SS
OLFDWLRQIRUW H,3$
SS
OLDQFHW DWUXQVRQD3&,WDOORZV
\
RXWRODEHOW H
T
XLFN
NH
\
VW DW
\
RX
S
UR
J
UDPPHG7 HODEHOVD
SS
HDURQW HGLV
S
OD
\
DQGFDQQRWEHDVVL
J
QHGIURPW H,3
$SSOLDQFHLWVHOI
To display the feature that is currently programmed to a quick key:
 3UHVV6(77,1*6
 3UHVVW H1H[WFRPPDQGNH\UHSHDWHGO\XQWLO3(5621$/.(<6"LVGLVSOD\HG
 3UHVVW H6HOHFWFRPPDQGNH\
 3UHVVDTXLFNNH\
 3UHVVDQRW HUTXLFNNH\RU6(77,1*6WRH[LWW H6HWWLQJVPHQX
To program a quick key from 5140 IP Appliance:
 3UHVV6(77,1*6
 3UHVVW H1H[WFRPPDQGNH\XQWLO3(5621$/.(<6"LVGLVSOD\HG
 3UHVVW H6HOHFWFRPPDQGNH\
 3UHVVW HTXLFNNH\WREHSURJUDPPHG
,IWKHVHOHFWHGNH\DOUHDG\KDVDIHDWXUHSURJUDPPHGSUHVVWKH&OHDUFRPPDQGNH\WRGHOHWH
WKHIHDWXUHDQGWKHQSUHVV6HOHFWWRFRQWLQXHZLWKSURJUDPPLQJDQHZIHDWXUH
 3UHVVW H&KDQJHFRPPDQGNH\
 3UHVVW H1H[WFRPPDQGNH\WRVFUROOW URXJ W HOLVWRIDYDLODEOHIHDWXUHVXQWLOW HGHVLUHG
IHDWXUHLVGLVSOD\HG
3UHVVWKH3UHYLRXVFRPPDQGNH\WRUHWXUQWRSUHYLRXVIHDWXUHV
 3UHVVW H6HOHFWFRPPDQGNH\WRVHOHFWW HIHDWXUH
,IDGGLWLRQDOLQIRUPDWLRQLVUHTXLUHGWKLVLVUHTXHVWHGQH[W
,IWKHLQIRUPDWLRQLVPDQGDWRU\\RXFDQQRWSURFHHGXQWLOWKLVLQIRUPDWLRQLVHQWHUHG
 3UHVV6(77,1*6WRFRPSOHWHW HRSHUDWLRQRUSUHVVDQRW HUTXLFNNH\DQGSURFHHGWRSURJUDP
DQRW HUIHDWXUH
1RWHV
 8VHW H'HVNWRS7RROWRDVVLJQODEHOVWRW HTXLFNNH\V
 : HQSURJUDPPLQJVSHHGGLDOQXPEHUV\RXFDQLQVHUWDSDXVHIRUGLDOWRQHLQW HQXPEHUE\
SUHVVLQJ+ROGDWW HD
SS
UR
S
ULDWH
S
RLQWW LVLQVHUWVDIRXUVHFRQGGHOD
\
IRUH[DP
S
OH3
7 HV\VWHPGLDOVZDLWVIRXUVHFRQGVW HQGLDOV,IUHTXLUHG\RXFDQLQVHUWPXOWLSOH
SDXVHV
 <RXFDQVWRUHVSHHGGLDOQXPEHUVXSWRGLJLWVLQOHQJW 


CALL BASICS
Make a Call
 ,IQHFHVVDU\SUHVV3+21( ,(:WRH[LWW HFXUUHQWDSSOLFDWLRQ
 'RRQHRIW HIROORZLQJ

3UHVVW H6KLIW5HGLDOFRPPDQGNH\IROORZHGE\W HTXLFNNH\DVVRFLDWHGZLW W HSDUW\\RX
ZDQWWRFDOO

'LDOW HQXPEHUXVLQJW HGLDOSDGNH\V)RUDQH[WHUQDOFDOOGLDOW HRXWDFFHVVGLJLWXVXDOO\
IROORZHGW HWHOHS RQHQXPEHU
 &RQWLQXHW HFDOOXVLQJW HVSHDNHUS RQHRUOLIWW H DQGVHW
1RWH7RXVHDOLQHRW HUW DQW HSULPDU\RQHDVVLJQHGWRW HS RQHSUHVVRQHRIW H/,1(NH\V
EHIRUH\RXGLDOW HQXPEHU
Answer a Call
'RRQHRIW HIROORZLQJ
z
/LIWW H DQGVHWRUSUHVV+$1'6)5((
7KHFXUUHQWDSSOLFDWLRQZLOOUHPDLQRSHQ
z
3UHVV3+21( ,(:WRH[LWW HFXUUHQWDSSOLFDWLRQDQGW HQOLIWW H DQGVHWRUSUHVV
+$1'6)5((
3UHVVLQJ3 21(9,(:ZLOODOORZ\RXWRVHHWKHFDOOHULQIRUPDWLRQ
End a Call
'RRQHRIW HIROORZLQJ
z
7RHQGD DQGVIUHHFDOOSUHVVW H+DQGVIUHHNH\
z
7RHQGD DQGVHWFDOOUHSODFHW H DQGVHW
Hold
To place a call on Hold:
z
3UHVV+ROG
,IWKHFDOOSODFHGRQKROGKDVD'66%/)RU/,1(NH\LWVLFRQIODVKHVZLWKKHOGFDGHQFH,IWKH
FDOOKDVQRDVVRFLDWHGNH\LWLVKHOGXQGHUWKH3ULPH/LQHFRPPDQGNH\
To retrieve a held call:
z
: LOH\RXUH[WHQVLRQLVLGOHSUHVVW H+ROGNH\
<RXDUHUHFRQQHFWHGWRWKHKHOGSDUW\
To retrieve a call from Hold at another extension:
z
3UHVVW HIODV LQJ/,1(NH\RUGLDODQGW HQXPEHURIW HH[WHQVLRQW DWSODFHGW HFDOORQ
+ROG
Transfer
To Transfer an active call:
 3UHVV7UDQV&RQIFRPPDQGNH\
 'LDOW HQXPEHURIW HQH[WSDUW\
 'RRQHRIW HIROORZLQJ

7RFRPSOHWHW HWUDQVIHU DQJXS

7RDQQRXQFHW HWUDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGW HQ DQJXS

7RFDQFHOW HWUDQVIHUDQGUHFRQQHFWW HRULJLQDOFDOOSUHVVW H&DQFHOFRPPDQGNH\
1RWH,IW HFDOOLVXQDQVZHUHGLWUHWXUQVWR\RXUH[WHQVLRQ


ADVANCED FEATURES
Account Codes
$QDFFRXQWFRGHLVDVHULHVRIGLJLWVW DW\RXDVVLJQWR\RXULQFRPLQJRURXWJRLQJFDOOVXVXDOO\IRU
ELOOLQJRUDFFRXQWLQJSXUSRVHV7 HFRGHLGHQWLILHVW HDFFRXQWLQW HFDOOUHFRUGVW DW\RXUV\VWHP
JHQHUDWHV<RXFDQSURJUDPDQ$&&2817&2'(NH\ZLW RUZLW RXWVSHFLI\LQJDQDFFRXQWFRGH,I
\RX DYHDQDFFRXQWFRGHW DW\RXXVHRQDUHJXODUEDVLVLWPD\EHHDVLHUWRVWRUHW HDFFRXQWFRGH
ZLW W H$&&2817&2'(NH\W LVVDYHV\RXIURP DYLQJWRGLDOW HDFFRXQWFRGHHYHU\WLPH\RX
ZDQWWRDVVLJQLWWRDFDOO
$FFRXQWFRGHVDUHW UHHGLJLWVLQOHQJW DQGLQW HUDQJH
&RGHLVUHVHUYHGIRUFDOOSULYDF\XVLQJLWVWRSVW HFRPSOHWHWHOHS RQHQXPEHUIURPDSSHDULQJ
LQW HFDOOUHFRUGV
1RWHV
 &RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIDFFRXQWFRGHV
 <RXPXVW DYH(;&/86, (+2/'NH\SURJDPPHGRQ\RXUH[WHQVLRQWRXVHW LVIHDWXUH5HIHU
WR([FOXVLYH ROGIRUPRUHLQIRUPDWLRQRQW HXVHRIW LVIHDWXUH
PROGRAMMING
3URJUDPDQ$&&2817&2'(NH\DQG(;&/86, (+2/'NH\DVGHVFULEHGXQGHU4XLFN.H\
3URJUDPPLQJ
1RWH$Q$&&2817&2'(NH\FDQEHSURJUDPPHGZLW RXWLQFOXGLQJDVSHFLILFDFFRXQWFRGH
Allocating an Account Code to an Outgoing Call
If you have an ACCOUNT CODE key programmed with a specific account code:
 3UHVVW H$&&2817&2'(NH\
 $FFHVVDOLQHDQGGLDOW HH[WHUQDOQXPEHU
If you have an ACCOUNT CODE key without a specific account code programmed:
 3UHVVW H$&&2817&2'(NH\
 'LDOW HUHTXLUHG$FFRXQW&RGH
 $FFHVVDOLQHDQGGLDOW HH[WHUQDOQXPEHU
If you do not have an ACCOUNT CODE key programmed:
 'LDOW H$FFRXQW&RGHIHDWXUHDFFHVVFRGH
 'LDOW HUHTXLUHG$FFRXQW&RGH
 $FFHVVDOLQHDQGGLDOW HH[WHUQDOQXPEHU


Allocating an Account Code to a Call in Progress
,I\RXZLV WRF DQJHW HDFFRXQWFRGHDVVRFLDWHGZLW DQLQFRPLQJRURXWJRLQJFDOOSHU DSVDFDOO
DVEHHQWUDQVIHUUHGWR\RXIURPDGHSDUWPHQWZLW DGLIIHUHQWDFFRXQWFRGH\RXPD\DVVLJQD
GLIIHUHQWDFFRXQWFRGHZ LOHFRQQHFWHGWRW HFDOO,QW LVZD\QXPHURXVDFFRXQWFRGHVFDQEH
DVVRFLDWHGZLW RQHFDOO
If you have an ACCOUNT CODE key programmed with a specific account code:
 : LOHLQFRQYHUVDWLRQZLW DQRW HUSDUW\SUHVVW H(;&/86, (+2/'NH\
 3UHVVW H$&&2817&2'(NH\
 3UHVVW H(;&/86, (+2/'NH\DJDLQ
7KHFDOOHULVUHFRQQHFWHGDQGWKHFDOODVVLJQHGZLWKWKHQHZDFFRXQWFRGH
If you have an ACCOUNT CODE key without a specific account code programmed:
 : LOHLQFRQYHUVDWLRQZLW DQRW HUSDUW\SUHVVW H(;&/86, (+2/'NH\
 3UHVVW H$&&2817&2'(NH\
 'LDOW HUHTXLUHGDFFRXQWFRGH
 3UHVVW H(;&/86, (+2/'NH\DJDLQ
7KHFDOOHULVUHFRQQHFWHGDQGWKHFDOODVVLJQHGZLWKWKHQHZDFFRXQWFRGH
If you do not have an ACCOUNT CODE key programmed:
 : LOHLQFRQYHUVDWLRQZLW DQRW HUSDUW\SUHVVW H(;&/86, (+2/'NH\
 'LDOW H$FFRXQW&RGHIHDWXUHDFFHVVFRGH
 'LDOW HUHTXLUHGDFFRXQWFRGH
 3UHVVW H(;&/86, (+2/'NH\DJDLQ
7KHFDOOHULVUHFRQQHFWHGDQGWKHFDOODVVLJQHGZLWKWKHQHZDFFRXQWFRGH
Alarm Calls
<RXFDQVHWXSDQDODUPZDNHXSRUUHPLQGHUFDOOWRULQJDW\RXUH[WHQVLRQDWDVSHFLILHGWLPH<RX
PXVWDQVZHUDULQJLQJDODUPFDOOEHIRUH\RXFDQFRQWLQXHZLW DQ\RW HURSHUDWLRQDW\RXUH[WHQVLRQ
: HQ\RXUHFHLYHDQDODUPFDOO\RXUH[WHQVLRQULQJVIRUXSWRVHFRQGVGHIDXOWRUXQWLO\RX
DQVZHUW HFDOO,I\RXGRQRWDQVZHUW HFDOOZLW LQW LVWLPHSHULRG\RXUH[WHQVLRQULQJVDJDLQHYHU\
PLQXWHVGHIDXOWW LVSURFHVVLVUHSHDWHGXSWRDPD[LPXPRIWHQWLPHVRUXQWLO\RXDQVZHU\RXU
DODUPFDOO
1RWHV
 $QDODUPFDOOLVQRWUHSHDWHGRQVXFFHVVLYHGD\VZ LF PHDQVW DW\RXPXVWVHWXSW HDODUP
FDOOGDLO\
 <RXFDQUHTXHVW\RXU$GPLQLVWUDWRUWRVHWXSDQDODUPFDOOIRU\RXDVGHVFULEHGXQGHU
$GPLQLVWUDWRU5HPRWH$ODUP&DOOV
OPERATION
To set up an Alarm Call from your extension:
 'LDOW H$ODUP&DOOIHDWXUHDFFHVVFRGH
 'LDOW HWLPHXVLQJW H RXUFORFN
<RXKHDUGLDOWRQHLQGLFDWLQJWKDWWKHDODUPLVVHW
To cancel an Alarm Call:
z
'LDOW H$ODUP&DOO&DQFHOIHDWXUHDFFHVVFRGH


Answer External Call
,I\RXZDQWWRDQVZHUH[WHUQDOFDOOVLQW HRUGHUW DWW H\DUULYHDW\RXUH[WHQVLRQ\RXQHHGWR
SURJUDPDQ$16:(5(;7(51$/NH\
PROGRAMMING
3URJUDPW H$16:(5(;7(51$/NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To answer external calls:
z
3UHVVW HIODV LQJ$16:(5(;7(51$/NH\
7KH$16:(5(;7(51$/NH\FRQWLQXHVWRIODVKXQWLODOOWKHLQFRPLQJH[WHUQDOFDOOVKDYHEHHQ
DQVZHUHG
Answer Next Call
7 LVIHDWXUHLVVLPLODUWR$QVZHU([WHUQDO&DOOH[FHSWW DWLWDSSOLHVWR$//LQFRPLQJLQWHUQDODQG
H[WHUQDOFDOOV$QVZHU1H[W&DOODOORZV\RXWRDQVZHUFDOOVLQW HRUGHUW DWW H\DUULYHDW\RXU
H[WHQVLRQZLW H[WHUQDOFDOOVUHFHLYLQJSULRULW\RYHULQWHUQDOFDOOV
1RWH<RXFDQRQO\DQVZHULQFRPLQJLQWHUQDOFDOOVXVLQJW LVIHDWXUHLIW HFDOOLQJH[WHQVLRQQXPEHULV
LQ\RXUH[WHQVLRQJURXS&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIH[WHQVLRQVLQ\RXUH[WHQVLRQJURXS
PROGRAMMING
3URJUDPW H$16:(51(;7&$//NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To answer internal and external calls in the order that they are presented at your extension:
z
3UHVVW HIODV LQJ$16:(51(;7&$//NH\
7KH$16:(51(;7&$//NH\FRQWLQXHVWRIODVKXQWLODOOLQFRPLQJFDOOVKDYHEHHQDQVZHUHG


Auto Answer
7 LVIHDWXUHZ HQDFWLYDWHGHQDEOHVLQWHUQDOFDOOVSUHVHQWHGDW\RXUH[WHQVLRQWREHDQVZHUHG
DXWRPDWLFDOO\W DWLV\RXDUHFRQQHFWHGWRW HFDOOHUZLW RXW\RXUH[WHQVLRQULQJLQJ&DOOVSUHVHQWHG
DW\RXUH[WHQVLRQDUHDQQRXQFHGE\DVLQJOHEXUVWRIULQJLQJW HQW HPLFURS RQHDQGORXGVSHDNHU
DUHDFWLYDWHGDQGW HFDOOLVDQVZHUHGDXWRPDWLFDOO\<RXFDQFRQWLQXHW HFDOO DQGVIUHHRUXVHW H
DQGVHW
<RXFDQDXWRPDWLFDOO\DQVZHUFDOOVIURPDVSHFLILFH[WHQVLRQRUIURPDOOH[WHQVLRQVRQW HV\VWHP
5HIHUWR DQGVIUHH2SHUDWLRQIRULQIRUPDWLRQRQXVLQJ\RXUH[WHQVLRQ DQGVIUHH
1RWHV
 $XWR$QVZHUFDQRQO\EHHQDEOHGWRDQVZHULQFRPLQJLQWHUQDOFDOOV
 <RXV RXOGGHDFWLYDWH$XWRPDWLF$QVZHUZ HQ\RXOHDYH\RXUGHVN
PROGRAMMING
3URJUDPDQ$XWR$QVZHUNH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To activate/deactivate Auto Answer:
z
3UHVVW H$XWR$QVZHUNH\
$XWR$QVZHUGLVSOD\VRQWKHVFUHHQZKHQWKHIHDWXUHLVDFWLYH


Automatic Hold
: LOHLQFRQYHUVDWLRQZLW DQRW HU
S
DUW
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W LVIHDWXUHDOORZV
\
RXWRPDNHRUUHFHLYHDFDOOZLW RXWILUVW
SODFLQJW HFXUUHQWFDOORQ ROG
1RWH$XWRPDWLF([FOXVLYH+ROGFDQDOVREHXVHGWRPDNHDIDVWWUDQVIHUW DWLVZ LOHRQDFDOO
SODFHDQRW HUWRDQH[WHQVLRQDQGW HQWUDQVIHUW HILUVWFDOOWRLWE\ DQJLQJXS)RUPRUH
LQIRUPDWLRQRQWUDQVIHUULQJFDOOVUHIHUWR7UDQVIHULQW H&DOO%DVLFVVHFWLRQ
OPERATION
Outgoing Calls
To place the current call on Automatic Exclusive Hold and make another call:
z
: LOHLQFRQYHUVDWLRQZLW DQHVWDEOLV HGFDOOPDNHDQRW HUFDOO
7 HFDOOHUSODFHGRQ ROG HDUVVLOHQFHWRQHRUPXVLFRQ ROG
<RXKHDUGLDOWRQH
To return to the call placed on hold:
z
3UHVVW H&DQFHONH\
To transfer the held party to the newly-called party:
z
: LOHLQFRQYHUVDWLRQZLW W HQHZO\FDOOHGSDUW\UHSODFH\RXU DQGVHWRUSUHVV+DQGVIUHH
Incoming Calls
To place the current call on Automatic Hold and answer an incoming call:
 : LOHLQFRQYHUVDWLRQZLW DQHVWDEOLV HGFDOOSUHVVW HIODV LQJNH\Z LF LVLQGLFDWLQJW H
LQFRPLQJFDOO
 +DQGOHW HQHZFDOODVXVXDO
To return to the held call:
z
: LOH\RXUH[WHQVLRQLVLGOHSUHVVW H3ULPH/LQHNH\RULIW HFDOO DVDQDVVRFLDWHG'66%/)RU
/,1(NH\SUHVVW LVNH\


Callback when Free
,I\RX HDUEXV\WRQHZ HQ\RXFDOODQH[WHQVLRQRUWU\WRDFFHVVDOLQHXVHW LVIHDWXUHWR DYHW H
V\VWHPFDOO\RXZ HQW HH[WHQVLRQRUOLQHEHFRPHVDYDLODEOH
<RXUH[WHQVLRQVWDUWVULQJLQJZ HQW HFDOOHGH[WHQVLRQRUOLQHEHFRPHVDYDLODEOHDQGDXWRPDWLFDOO\
UHGLDOVW HRW HUH[WHQVLRQRUDFFHVVHVW HOLQHZ HQ\RXDQVZHUW HFDOOEDFN
1RWHV
 &DOOEDFNVRQOLQHVRQO\DSSO\Z HQW HOLQHLVLQXVHDQGQRWZ HQW HFDOOHGSDUW\LVEXV\
 <RXU$GPLQLVWUDWRUFDQVHWXSW HV\VWHPVRW DWDVLQJOHGLJLWFDQEHXVHGLQVWHDGRI
SURJUDPPLQJD&$//%$&.NH\&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIVLQJOHGL
J
LWDFFHVVFRGHV
PROGRAMMING
3URJUDPW H&$//%$&.NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To place a callback on a busy extension or line:
z
: LOHOLVWHQLQJWREXV\WRQHSUHVVW H&$//%$&.NH\RUGLDOW HVLQJOHGLJLWDFFHVVFRGH
V\VWHPGHIDXOW
$QLFRQGLVSOD\VQH[WWRWKH&$//%$&.NH
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UDPPHG
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DQGGLDOWRQHLVUHWXUQHGWRLQGLFDWH
VXFFHVVIXODFWLYDWLRQ
When the target extension or line becomes available:
 <RXUH[WHQVLRQULQJVDQGW HLFRQQH[WWRW H&$//%$&.NH\LISURJUDPPHGDQG\RXU3ULPH
/LQHNH\IODV $PHVVDJHVLPLODUWRW HIROORZLQJLVGLVSOD\HG(;7[[[[&$//%$&.
 /LIW\RXU DQGVHWWRWDNHW HFDOORUSUHVVW H3ULPH/LQHNH\
,I\RXKDGSODFHGWKHFDOOEDFNRQDQH[WHQVLRQ\RXKHDUULQJLQJWRQHLISODFHGRQDOLQH\RXKHDU
GLDOWRQH
1RWH,I\RXGRQRWUHVSRQGWRW HFDOOEDFNZLW LQVHFRQGVRU\RXREWDLQDFFHVVWRW HUHTXLUHG
H[WHQVLRQRUOLQHEHIRUHW HFDOOEDFNPDWXUHV\RXUUHTXHVWLVFDQFHOOHG
To cancel a callback:
z
: LOH\RXUH[WHQVLRQLVLGOHSUHVVW H&$//%$&.NH\RUGLDOW HVLQJOHGLJLWDFFHVVFRGH


Call Forwarding
,QFRPLQJLQWHUQDODQGH[WHUQDOFDOOVSUHVHQWHGDW\RXUH[WHQVLRQFDQEHIRUZDUGHGLQW HIROORZLQJ
ZD\V
z
&DOO)RUZDUG$OO$/:$<6IRUZDUGVDOO\RXUFDOOVWRDQRW HUH[WHQVLRQRUH[WHQVLRQJURXS
ZLW RXWILUVWSUHVHQWLQJW HFDOOVWR\RXUH[WHQVLRQ
z
&DOO)RUZDUGRQ1R$QVZHURU%XV\1$%IRUZDUGV\RXUFDOOVWRDQRW HUH[WHQVLRQRUH[WHQVLRQ
JURXSZ HQ\RXDUHEXV\RQDQRW HUFDOORUDZD\IURP\RXUGHVN
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)ROORZ0HDQG)ROORZ0H,P+HUHIRUZDUGV\RXUFDOOVWRDQRW HUH[WHQVLRQZ HUH\RXZLV WR
WDNH\RXUFDOOV
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FHOOXODUS RQHRU\RX RPHQXPEHU6HH5HPRWH&DOO)RZDUGHOVHZ HUHLQW LVJXLGHIRUPRUH
LQIRUPDWLRQ
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6SOLW&DOO)RUZDUGIRUZDUGV\RXULQFRPLQJLQWHUQDOFDOOVDQGH[WHUQDOFDOOVWRGLIIHUHQW
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PROGRAMMING
 3UHVV6(77,1*6
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 3UHVV6(77,1*6WRFRPSOHWHW HRSHUDWLRQ
To activate Follow Me (I’m Here) from a remote extension:
 'LDOW H)ROORZ0H,P+HUHIHDWXUHDFFHVVFRGH
 'LDO\RXUXVXDOH[WHQVLRQQXPEHU<RXUFDOOVDUHIRUZDUGHGWRW HQHZH[WHQVLRQ
1RWH$)ROORZ0H,P+HUHUHTXHVWLVQRWDOORZHGLIW HSXOOHGIURPH[WHQVLRQGRHVQRW DYHW H
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
To cancel Call Forwarding:
 3UHVV6(77,1*6
 3UHVVW H1H[WFRPPDQGNH\
 3UHVVW H6HOHFWFRPPDQGNH\Z HQ&$//)25:$5'"LVGLVSOD\HG
 &RQWLQXHSUHVVLQJ1H[WDQG6HOHFWXQWLOW HFDOOIRUZDUGLQ
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 3UHVV6(77,1*6WRFRPSOHWHW HRSHUDWLRQ
Call Park
7 LVIHDWXUHDOORZV\RXWRDQVZHUDQH[WHUQDOFDOODQGSODFHLWLQDW\SHRI ROGZ LF HQDEOHVDQ\RQH
RQW HV\VWHPWRUHWULHYHLW<RXLQIRUPDQRW HUH[WHQVLRQXVHUW DWDFDOOLVZDLWLQJWREHDQVZHUHG
RQDVSHFLILFOLQHXVLQJW H([WHQVLRQ3DJLQJIHDWXUH7 HH[WHQVLRQXVHUSLFNVXSW HFDOOE\GLDOLQJ
W H&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGHIROORZHGE\W HVSHFLILHGOLQHQXPEHU
5HIHUWR&DOO3DUN3LFNXSIRUPRUHLQIRUPDWLRQRQUHWULHYLQJDSDUNHGFDOODQGWR([WHQVLRQ3DJLQJIRU
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PROGRAMMING
3URJUDPW H3$5.NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To park an incoming external call:
 $IWHUDQVZHULQJW HFDOOSUHVVW H3$5.NH\
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FDOOHULVKHOGRQ
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To retrieve an unanswered parked call:
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<RXDUHFRQQHFWHGWRWKHSDUNHGFDOO
Alternatively:
 'LDOW H&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGH
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<RXDUHQRZFRQQHFWHGWRWKHSDUNHGFDOO


Call Park Pick-up
7 LVIHDWXUHDOORZV\RXWRSLFNXSDQH[WHUQDOFDOO HOGRQDVSHFLILFOLQHE\DQRW HUH[WHQVLRQXVHUE\
GLDOLQJW H&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGHIROORZHGE\W HOLQHQXPEHU
$QH[WHQVLRQXVHUEURDGFDVWVDPHVVDJHLQIRUPLQJ\RXW DW\RX DYHDFDOOZDLWLQJWREHDQVZHUHG
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WR&DOO3DUN
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FRGHV
OPERATION
On receiving a broadcast message of a call waiting to be answered on a specific line for you:
 'LDOW H&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGH
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
Call Status Information
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Call Store
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PROGRAMMING
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OPERATION
To store a call while in conversation with another party:
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3UHVVD6725(NH\
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To retrieve a call:
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3UHVVW H6725(NH\DVVRFLDWHGZLW W HIODV LQJLFRQ
Calls For
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PROGRAMMING
3URJUDPD&$//6)25NH\DQG$%6(1735(6(17NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To answer a call forwarded from another extension:
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3UHVVW HIODV LQJ&$//6)25NH\