Mitel 5207 User manual

USER GUIDE
IP Phone
5207
MITEL NETWORKS™

SX-200-LW19- 3.2

-i-
Contents
ABOUT YOURPHONE
1
TIPSFORYOUR COMFORT AND SAFETY
2
Don't cradle the handset! 2
Protect your hearing 3
Using a headset3
Adjusting the viewing angle 3
CUSTOMIZING YOUR PHONE
4
RingerControl4
Handset ReceiverVolume Control 4
Speaker Volume Control5
Display Contrast Control 5
FeatureKeys 5
LanguageChange 5
MAKING AND ANSWERING CALLS
6
Make a Call -PBX6
Make an External Call- KTS 6
Answera Call 6
Redial 6
SpeedCall Keys 7
SpeedCall -Personal 8
Auto-Answer8
Handsfree Operation9

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CALL HANDLING
10
Hold10
Transfer10
Conference10
Swap 11
CallForward12
CallForward (Enhanced) 13
Call Forward (No Internal/External Split)15
CallForward (No Internal/External Split-Enhanced)16
Call Forward - I'mHere 17
Call Forward - Forced 18
Call Forward - Toggle 18
Messaging - Advisory19
Messaging - Callback 19
USING ADVANCED FEATURES
20
Account Codes20
Callback20
CallPark 21
CallPark -System 22
CallPickup22
Campon23
Do Not Disturb23
Override (Intrude)23
Paging - PA 23
Paging - Direct 24
Paging - All Set24
Paging - Group 25
Handset Mute25
Direct StationSelect/Busy Lamp Field(DSS/BLF) 25
DSS/BLF/Call Pickup 26
Direct Page/BLF 26
DSS/BLF/Direct Page/Call Pickup 26
Record a Call 27
Reminder28
Reminder -Multiple29
Music29

-1-
ABOUT YOUR PHONE
The 5207 IP Phone has eight fixed-function keys ( SUPERKEY, HOLD,
TRANS/CONF, CANCEL, REDIAL, SPEAKER, MESSAGE, MICROPHONE,
and ) and 14 personal keys with built-in status indicators. The
personal key on the bottom right is always your Prime Line; the remaining
personal keys can be programmed as:
z Feature keys (for example, Swap ). You can program feature keys from
your phone. Your administrator can also program feature keys.
z Speed Call keys. You can program speed call keys from your phone.
z Line Appearances. Only the administrator can program line appearances.
Your telephone also features display-assisted selection of features, on-hook
dialing, and a large Message Indicator.
Note: When using the SUPERKEY, press Cancel to back up one menu
level.

-2-
Phone buttons
1. Handset
2. Speaker
3. Display
4. Message Waiting Indicator
5. Fixed-Function Keys
6. Volume Control
7. Keypad
8. Programmable Feature Keys
9. Designation Card
Line status indicators
Designation Card
Write the name of the feature keys on the designation card (use the side of
the card without arrows). Use the slot behind the plastic cover at the bottom
of the phone to remove/insert the designation card.
TIPS FOR YOUR COMFORT AND SAFETY
Don't cradle the handset!
Prolonged use of the handset can lead to neck, shoulder, or back discomfort,
especially if you cradle the handset between your ear and shoulder.
When line is the indicator is
Idle Off
Busy On (red)
Ringing Flashing slowly (red)
On hold at your set Flashing rapidly (green)
On hold at another set Flashing slow on/fast off (green)

-3-
Protect your hearing
Your phone has a control for adjusting the volume of the handset receiver.
Because continuous exposure to loud sounds can contribute to hearing loss,
keep the volume at a moderate level.
Using a headset
5207 IP Phones DO NOT support the direct connection of a headset. Use of a
headset with this phone requires a Plantronics M12 Vista Universal Amplifier.
The amplifier plugs into the handset port on the underside of the phone.
Follow all instructions in the Plantronics M12 Vista documentation for proper
installation and use.
Plantronics models P51, P81, P101N, and Supra NC headsets are the ONLY
headsets approved for use with the 5207 IP Phone through the Plantronics
M12 Vista. For optimum audio quality, set the M12 volume control to a low
setting (1 to 3).
CAUTION: Using a headset without the required amplifier may cause
hearing damage.
Adjusting the viewing angle
To tilt your telephone for better viewing:
1. Press the release tabs on the sides of the stand.
2. Hinge the two front hooks and snap the two back hooks of the stand into
either the upper or lower notches on the back of the phone.

-4-
CUSTOMIZING YOUR PHONE
Ringer Control
To adjust the Ringer Volume while the set is ringing:
z Press or .
To adjust the Ringer Pitch while the set is idle:
1. Press SUPERKEY.
2. Press # until "Ringer Adjust?" appears.
3. Press *for Yes.
4. Press * to adjust the ringer pitch.
5. Press or .
6. Press # to save.
7. Press SUPERKEY.
Handset Receiver Volume Control
To adjust the Handset Receiver Volume when you are using the
handset:
z Press or .

-5-
Speaker Volume Control
To adjust the Speaker Volume when making an on-hook call or when
listening to background music:
z Press or .
Display Contrast Control
To adjust the Display Contrast while your set is idle:
z Press or .
Feature Keys
To display information about a key:
1. Press SUPERKEY.
2. Press a personal key.
3. Press SUPERKEY.
To program a feature key:
1. Press SUPERKEY.
2. Press # until "Personal Keys?" appears.
3. Press * for Yes.
4. Press a personal key that isn't a line key.
5. Press * for Change.
6. Press # until the desired feature appears.
7. Press * for Yes.
8. Press SUPERKEY.
Language Change
To change the display language:
1. Press SUPERKEY.
2. Press # until "Language?" appears.
3. Press * for Yes.
4. Press * to change the language.
5. Press # until the desired language appears.
6. Press * to save your selection.

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MAKING AND ANSWERING CALLS
If your telephone system operates as a PBX, the Prime Line can be used for
both incoming and outgoing calls. Outgoing calls require dialing a line access
code (usually "9") followed by the telephone number.
In a key telephone system (KTS), the Prime Line is used for internal
(Intercom) calls only. Outgoing calls require the use of Line keys.
Make a Call - PBX
1. Lift the handset.
2. Dial the extension number or a line access code (usually "9") and the
telephone number for an outside call.
- OR -
Press a Speed Call key.
Make an External Call - KTS
1. Lift the handset.
2. Press a Line key.
3. Dial the telephone number.
- OR -
Press a Speed Call key.
- OR -
Press REDIAL.
Answer a Call
z Lift the handset.
-
OR
-
Press the flashing Line Appearance key and lift the handset.
Redial
To redial the last number that you manually dialed:
1. Lift the handset.
2. Press REDIAL.