PHONE OPERATION
Place calls
Use the handset, the speakerphone,
or a headset Lift handset or press or + ext.
Make a blind conference call + ext. +
Make a consultative conference call + ext. + wait + to select +
Use the Directory + to select +
Dial from History + to select +
Note: To close Directory or History, press that key again.
Answer calls
Answer a call Lift handset or press or
Answer call waiting (incoming call) Press blinking call appearance button
Answer an off-screen incoming call Press while offscreen call is displayed
Interact with calls
Adjust volume of handset, headset,
or speakerphone when off hook;
adjust ringer volume when on hook to select
Mute a call
Place a call on or off hold
Transfer a call (blind) + ext. + hang up or
Transfer a call (with a consultation) + ext. + wait + to select +
Divert an incoming call to Voicemail or
Adjust the display contrast Press and hold + or
VOICEMAIL
Log in to Voicemail Main Menu + Password +
Log in from another extension + + Ext. + Password +
Log in or out of workgroup + Password + + + or
Change availability state + Password + +
Change extension assignment + Password + +
Unassign extension assignment + Password + +
Assign extension to external number + Password + +
EXTENSION ASSIGNMENT CODES
Transfer a call + destination +
Conference a call + destination +
Hold a call
Hang up
Access other star codes + (numerical code from list below)
QUICK REFERENCE OF COMMON STAR CODES
Park a call + ext.
Unpark a call + ext.
Pick up a Remote Extension + ext.
Pick up the Night Bell
Use the Intercom + ext.
Barge In + ext.
Silent Monitor + ext.
Toggle the Hunt Group status + Hunt Group's ext.
Whisper Page + ext.
Silent Coach + ext.
TROUBLESHOOTING
View phone information + (INFO#)
Reboot your phone + (RESET#)
Note:
For details about using the phone, see the IP Phone 420/420g User Guide.
IP PHONE 420/420G QUICK REFERENCE
