Mitel MIVOICE OFFICE 250 User manual

MiVoice Office 250
5360 IP PHONE USER GUIDE
RELEASE 6.2

NOTICE
The information contained in this document is believed to be accurate in all respects but is not warranted
by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should
not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its
affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions
of this document or new editions of it may be issued to incorporate such changes.
No part of this document can be reproduced or transmitted in any form or by any means - electronic or
mechanical - for any purpose without written permission from Mitel Networks Corporation.
For additional information and/or technical assistance in North America, certified technicians may contact:
Mitel Networks Corporation
Technical Support Department (USA)
1146 North Alma School Road
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1-888-777-EASY (3279)
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Corporation (MNC) or its subsidiaries (collectively "Mitel") or others. Use of the Trademarks is prohibited
without the express consent from Mitel. Please contact our legal department at [email protected] for
additionalinformation.Fora list ofthe worldwide Mitel Networks Corporation registered trademarks, please
refer to the website: http://www.mitel.com/trademarks.
5360 IP Phone User guide
Release 6.2
June 2016
®,™ Trademark of Mitel Networks Corporation
© Copyright 2016, Mitel Networks Corporation
All rights reserved

Mitel®5360 IP Phone User Guide – , March 2017 Page iii
Notice
This guide is released by Mitel Networks Corporation and provides information necessary to use the
5360 IP Phone. The guide contents, which reflect current Mitel standards, are subject to revision or change without
notice.
Some features or applications mentioned may require a future release and are not available in the initial release.
Future product features and applications are subject to availability and cost. Some features or applications may
require additional hardware, software, or system administrator assistance.
For sales, service, or technical support, contact your local authorized provider:
If you do not know the contact information for your local provider, use the “Partners” link at the top of the Mitel home
page (www.mitel.com) to find a location near you.
If you have any questions or comments regarding this user guide or other technical documentation, contact the
Technical Publications Department (USA) at:
tech_pu[email protected]
The trademarks, service marks, logos and graphics (collectively "Trademarks") appearing on Mitel's
Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks
Corporation (MNC) or its subsidiaries (collectively "Mitel") or others. Use of the Trademarks is prohibited
without the express consent from Mitel. Please contact our legal department at [e-mail] for
additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks,
please refer to the website: http://www.mitel.com/trademarks.
© 2010-2015 Mitel Networks Corporation
Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or
promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse
any copyrighted component of this work in other works must be obtained from Mitel.
Enter provider information above.

Page iv Mitel®5360 IP Phone User Guide – , March 2017
Important Safety Instructions and Precautions
Remember the following safety guidelines when using the IP phone.
Programming Emergency Numbers
Make sure to do the following when programming emergency numbers and/or making test calls to emergency
numbers:
 Remain on the line and briefly explain to the dispatcher the reason for the call.
 Perform tests during off-peak hours such as early morning or late evenings.
Safety Notices
The following notices may appear on the product or in the technical documentation.
Maintenance and Repair
There are no user serviceable parts inside the IP phone. For repairs, return the IP phone to an authorized Mitel
provider.
Notice Description
Caution indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injury and/or damage to the equipment or property.
Warning indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injury.
Danger indicates an imminently hazardous situation which, if not avoided, will result in death
or serious injury.
The exclamation point within an equilateral triangle indicates that important operating and
maintenance (servicing) instructions are included in the literature accompanying the
product.
NOTE Changes or modifications not expressly approved by Mitel may void the user’s right to operate the
equipment.

Mitel®5360 IP Phone User Guide – , March 2017 Page v
Power Requirements
The IP phone requires any one of the following power supplies:
 Mitel 48-volt DC Ethernet power adaptor 100-240 volt AC 50-60Hz (ES), part number 50005301
 An industry-standard IEEE 802.3af Power over Ethernet (PoE) power supply unit
 IEEE 802.3af compliant Gigabit power supply, part number 51015131
If your IP phone uses a centralized PoE power supply unit, do not use the 48-volt DC Ethernet power adaptor. If
necessary, contact your system administrator for assistance before connecting your IP phone to the centralized power
source.
Make sure the IP phone is plugged into an uninterruptible power supply (UPS). If your IP phone is plugged into the
UPS and the power fails, it should remain powered on for about 10 minutes. If the IP phone is not plugged into a UPS
and the power fails, the current call is dropped and you will not be able to use the IP phone until the power is
restored.
Software Updates
The IP phone may require occasional software updates when new versions are available. The IP phone is configured
to download the updates automatically. Contact your system administrator for more information.
Product Disposal Instructions
This symbol indicates that the product is classified as electrical or electronic equipment and should not be disposed of with
other commercial or household waste at the end of its working life. For appropriate disposal and recycling instructions,
contact your local Mitel provider.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established by the European Union to
minimize negative impact on the environment, control hazardous substances, and curtail landfill expansion by using the best
available recovery and recycling techniques.
CAUTION
Phone Damage Hazard. To avoid damaging the IP phone, make sure the IP phone is connected to the proper power
supply before powering on. Contact your system administrator for more information.
CAUTION
Phone Damage Hazard. Do not use your IP phone or disconnect it from the power supply while it is updating
software.