Mitel 6873i User manual

Aastra Model 6867i IP Phone Quick Reference Guide for Clearspan
Options
Goodbye/Hangup
Hold
Volume
Mute
Line/Call Appearance
Speaker/Headset
Callers List
Redial
LINE/CALL APPEARANCE LIGHTS
Idle Off No call activity on this line/call appearance.
Connected Solid A call is connected to the phone on this line/call
appearance.
Ringing Fast Flash A call is ringing in on this line/call appearance.
On Hold Slow Flash A call is on hold on this line/call appearance.
MWI LIGHT SPEAKER/HEADSET LIGHT
Slow Flash You have a new message. On Solid Speaker Mode
Rapid Flash You have an incoming call. Slow Flash Headset Mode
Even Flash One or more calls on hold.
REDIALING
Press the key once to access a list of recently dialed numbers. Swipe up
and down to scroll through the entries, select the entry to redial, and press the Dial
softkey to redial the selected number. Press the key twice to call the last
dialed number.
HOLDING AND RESUMING
1. To place a call on hold, press the key when connected to the call.
2. To resume the call, press the key again or press the Line key
corresponding to the line where the call is being held.
MUTING
Press the key to mute the handset, headset, and speakerphone. The light
next to the mute button ashes when mute is activated.
ADJUSTING THE VOLUME
Press the buttons during a call to change the volume at which you
hear the other parties in the call.
Press the buttons when you are not on a call to change the volume of
the phone’s ringer.
2914-001 - V4.2.0
PLACING A CALL
1. Lift the handset, press a Line key, or press the key.
2. Dial the number from the keypad and press the Dial softkey.
ENDING A CALL
Place the handset on its cradle or press the key.
ANSWERING A CALL
Lift the handset for handset operation, or press the Line key or key for
handsfree operation.
IGNORING A CALL
Press the key or Ignore softkey when the phone is ringing to ignore the
incoming call and (if congured) send the incoming call directly to voicemail.
Message Waiting
Indicator (MWI)
QUICK REFERENCE GUIDE
6873i IP PHONE FOR CLEARSPAN®
Bottom Softkeys
Top Softkeys

USER INTERFACE (UI) OVERVIEW
DETAILED-VIEW CALL SCREEN
The Detailed-View Call Screen brings into focus all the information available for a
specic call. It is the default screen displayed for all active point-to-point calls.
MULTI-VIEW CALL SCREEN
The Multi-View Call Screen allows you to manage your calls more efciently when you
have more than one call in progress. It is particularly useful in transfer and conference
scenarios. All pertinent information from the Detailed-View Call Screen is also avail-
able on the Multi-View Call Screen, but information for two remote parties can be seen
simultaneously.
LINE SELECTION SCREEN
The Line Selection Screen allows you to easily view the lines in use and select a
line to act upon.
HOME SCREEN
The Home Screen displays the date and time along with various important status
messages. It is the default screen displayed when the phone is in an idle state.
Mitel | 2 2914-001 - V4.2.0
Line/Screen
Name Indicator
Phone/Line Status
Indicators:
Missed Calls
Voicemail
Call Forward
Do Not Disturb
Phone Locked
Status Messages
Date and Time
Bottom Softkeys
Top Softkeys
More Softkeys:
Dots indicate the number of softkey “pages” and their relative position.
Press the “More” bottom softkey to switch bottom softkey pages.
Swipe left and right in the top softkey area to switch top softkey pages.
Call Status Indicators:
On Hold
Incoming Call
Outgoing Call
Conference Call
Call Timer
Picture ID
Caller ID
Call Feature Indicators:
TLS/SRTP
Encryption
Mitel Hi-QTM
Active VoIP
Recording
Note:
No icon indicates that
the call is active.
New Call Key:
When a line is not in use, a New Call key is available allowing you to dial out using the selected line.
Line Usage
Indicators:
Indicates the number
of connected calls on
the respective line or
if the line is in an
incoming/outgoing
ringing state.
Incoming Call
Outgoing Call
Available Lines:
Displays a list of
the lines that are
congured on
the phone. See
Touchscreen UI
Navigation for
more details. Picture ID
Caller ID
Call Timer
Call Status Indicators:
On Hold
Incoming Call
Outgoing Call
Conference Call
Note:
No icon indicates that
the call is active.
Call Feature
Indicators:
TLS/SRTP
Encryption
Mitel Hi-QTM
Active VoIP
Recording

UI navigation is easily performed using the LCD touchscreen. Swipe left and right in the top softkey area to switch softkey pages. Swipe left and right on the
area to the right of the top softkeys to switch to the line and call screens, and swipe up and down to scroll through the different lines or calls on the respective
screen. To select a line, call, or any other item, simply press the item on the screen.
NOTE: The Detailed-View Call Screen is only accessible when at least one call is in a ringing or connected state. The Multi-View Call Screen is only accessible when more than
one call is in a ringing or connected state.
Touchscreen UI Navigation
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Home Screen Line Selection Screen Multi-View Call Screen Detailed-View Call Screen
Swipe Left
Swipe Right
Press Caller to Switch Swipe DownSwipe Up
Swipe Left
Swipe Right
Swipe Left
Swipe Right
Swipe Left
Swipe Right
Swipe Left
Swipe Right
Swipe Left
Swipe Right
Press Line to Switch

ADVANCED CALL HANDLING
The 6873i IP phone provides simple and convenient methods for transferring calls
and establishing conference calls.
NOTE: Transferring and conferencing can be initiated in both the Multi-View and Detailed-
View Call Screens.
TRANSFERRING CALLS
1. Ensure you are on an active call with the party you wish to transfer.
2. If you are already connected to the transfer recipient, press the recipient on screen
and then press the Xfer softkey to complete the call transfer.
OR
If you are not connected to the transfer recipient, press the Xfer softkey, enter the
recipient’s number, and press the Dial softkey. At any time, press the Xfer softkey
again to complete the call transfer.
CONFERENCING
Establish the Conference
1. Connect to the rst party to include in the conference.
2. Press the Conf softkey.
3. Dial the number of the party to add to the conference.
4. Wait for the new party to answer, and announce the conference.
5. Press the Conf softkey again. The conference is established.
6. To add more parties, repeat steps 2 through 5.
Cancel the Third Party
1. Press the Cancel softkey while the third party phone is ringing.
2. Press the Pickup softkey to reconnect to the original party.
FORWARDING CALLS
You can use the Call Forward feature to automatically forward incoming calls to
another number.
1. Press the Call Fwd softkey. The Call Forward screen displays.
2. Use the touchscreen to select the options for All, Busy, or No Answer call
forwarding.
3. Press Save.
DIRECTORY LOOKUP
Directory Lookup allows you to search an LDAP or Outlook directory.
1. Press the softkey congured to access the corporate directory.
2. Search for any name by entering letters using the phone’s keypad.
3. Press Lookup to retrieve a list of possible matching names. Use the Page Up and
Page Down softkeys to scroll through the entries.
4. Press Dial to call the selected entry in the list. You can also press Display to
search for additional numbers available for the selected name, or Speed Dial to
add the number to your speed dial entries.
5. To exit the Directory, press Cancel.
CALL LOG
The Call Log contains the call history stored on the server.
1. Press the programmed Call Log softkey.
2. Select Dialed, Received, or Missed.
3. Use the Page Up and Page Down softkeys to scroll through the entries.
4. To view details such as the phone number and date/time of the call, press Display.
To dial an entry from the list, press Dial. To save a line item to the next available
speed dial code, press Add SpeedDial.
CALLERS LIST
You can access a call history stored on the phone.
1. Press the key to access the Callers List.
2. Select All, Missed, Outgoing, or Received.
3. Scroll through the list by swiping up or down. If you would like to view additional
contact details, press the contact on screen and press the Details softkey.
4. Press the Dial softkey to place a call to the entry.
Release 4.2.0, 2914-001
© 2016, Mitel Networks Corporation. All Rights Reserved.
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