Mitel 7434 User manual

USER GUIDE
USER GUIDE
Mitel 7434 Phone for MiVoice MX-ONE
(T. Silvennoinen)tsilvennoinen

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NOTICE
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implied warranties of merchantability and fitness for a particular purpose. The informa-
tion is subject to change without notice and should not be construed in any way as a
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© Copyright 2016, Mitel Networks Corporation
All rights reserved

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1 MITEL 7434 DESCRIPTION
The Mitel 7434 phone (see figure below) has a three line display with 2 soft keys and
2 navigation keys. The phone also has a standard key pad, function keys, and 8
shortcut keys.
Most features are activated from thefunction keys andthe menusshownin the display.
For more information on function keys, see 1.3 Function Keys on page 8 and for the
display, see 1.5 Display on page 10.
Note: Clean the phone with a cloth slightly moistened with a mild soap solution.
Figure 1: Mitel 7434 Front View

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MITEL 7434 DESCRIPTION
1.1 CABLING
All connections at the back of the phone are marked foreasier identification, see figure
below.
Figure 2: Mitel 7434 Back View
Net
Net
PC
Aastra
7434ip
Note 8-pole! RJ45 connector

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Table 1 Phone Connections
Note: The phone does not work during power failure, unless powered through a PoE.
Type of
Connection Description
Power inlet
The phone is powered by an external AC/DC adapter (see details
below) or, alternatively, over a Power over Ethernet (PoE) switch.
• If you use the external power adapter, connect one end
of the adapter to the phone connection marked ,
and the other end to a power outlet.
• If you use the PoE connection, you only have to connect
the phone to the LAN.
LAN inlet
Connect one end of the Ethernet cable to the phone connection
marked Net, and the other end to a LAN connection.
The phone conforms to the 802.1x standard for LAN authentication.
If the phone is equipped with a gigabit Ethernet unit (DBY 412 02)
and connected to a 1 gigabit LAN, it can be powered by a power
adapter, or by a power ethernet switch.
PC inlet
Connect one end of the PC cable to the connection marked , and
the other cable end to a RJ45 connection on your PC.
When the phone is starting up (booting), a connected PC will lose
network connection for a few seconds.
Headset connector
You can connect a headset to the connection marked . It is also
possible to use a wireless headset. In case of using a wireless
headset, connect the headset radio base to the connector.
Handset connector
Connect the handset to the connection marked .
Connect the Key Panel Unit or the Display Panel Unit to the
connector marked “Panel”.

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MITEL 7434 DESCRIPTION
The phone can bepowered eitherfrom the network or from a 5 V AC/DC plug-in power
adapter. Only use the plug-in adapter (power supply) listed below, or an adapter
approved by your local retailer.
• RES 141 319/1 for the EU market except for the UK
• RES 141 319/2 for the US market
• RES 141 319/3 for the UK market
For other markets the power adapter can be locally sourced.
1.2 FOOT CONSOLE
Your phone is equipped with a foot console. This console is available in two variants;
it can be a stand only, or have a built-in option unit. For more information on option unit,
see 1.12 Option Unit on page 21.
It is possible to adjust the angle of the phone by tilting the foot console, see figure
below.
Figure 3: Tiltable Foot Console
To install the foot console, do the following:
1. Attach the foot at the arrows on the back of the phone.
2. Press until you hear a click sound.
Note: If you wish to remove the foot console, pull the console firmly towards you to
release it before removing it from the phone.
2
1

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3. Connect the cables, see 1.1 Cabling on page 4.
4. Attach the Electrostatic Discharge (ESD) cover on the back of the phone to
protect the connectors from ESD. For this you need a screwdriver.

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MITEL 7434 DESCRIPTION
1.3 FUNCTION KEYS
The phone is equipped with a standard alpha numeric keypad and a set of function
keys. The function keys are described below.
Settings
Pressing this key opens the settings menu, see 12 Settings on page 79
for more information.
Contacts
Pressing this key opens the list of contacts in your phone. For more
information on contacts, and what to do from this menu, see 7 Contacts
on page 54.
Call List
Pressing this key opens the call list. The phone keeps a call list of 50
positions listing answered incoming calls, outgoing calls, and missed and
rejected calls. Icons representing incoming, outgoing, and missed calls
are displayed to the left of the number. For information on how to use the
call list, see 4.4 Redial Calls on page 38.
Messages
Pressing this key opens the message menu.
Mute
Pressing this key during conversation, switches the microphone off.
If the key is pressed when the phone is in idle state, silent ringing is
activated, and the indicator is on. Press any key to deactivate silent
ringing.
Volume
Pressing the volume keys adjusts the volume level of the ring signal and
incoming speech in the handset, headset, or loudspeaker.
Loudspeaker
Pressing this key enables handsfree connection.
Headset Pressing this key will enable headset connection. Press and
hold down the headset key for 4 seconds to activate the headset preset
mode.
Leave the headset mode by pressing the loudspeaker key for 4 seconds
(see above).
Line keys
The three line keys are available for both incoming and outgoing calls.

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1.4 SHORTCUT KEYS
The Mitel 7434 phone has eight programmable shortcut keys that can be assigned to:
• Functions (for example Callback and Follow-me)
• Monitored extensions (for more information, see 11.10 Monitoring Keys on page
74)
• Phone numbers or feature codes.
Note: All keys on the optional Key Panel Unit or Display Panel Unit are programmable
shortcut keys.
Assigning phone numbers and feature codes to a shortcut key can be done by the user
(or administrator) from the phone (see 12.2 Shortcuts on page 80) or from the phone's
web interface (see 13.3 Using the Web Interface on page 91).
Assigning functions and monitored extensions to a shortcut key can only be done by
the system administrator. Typically, the phone must be logged on to the telephony
system to allow shortcut programming. (This is set by your system administrator.)
Note: Some of the shortcut keys have already been programmed by the system
administrator when you receive the phone.
Figure 4: Shortcut keys with default settings
To use a function or a phone number programmed as a shortcut, simply press the key
associated with the shortcut.
1.4.1 DESIGNATION CARD MANAGER
Use the Designation Card Manager (DCM) tool to create your own designation cards
with shortcut keys. DCM can be downloaded from www.mitel.com. For more informa-
tion, please contact your Mitel Enterprise Certified Sales Partner.
Clear, power on and off
Press this key to disconnect an ongoing call.
Pressing this key when working with from the menus, will take you one
step back.
Press this key to shut down the phone, see 2.5 Shutting Down the
Phone on page 29 or 2.4 Automatic Shut Down of the Phone on
page 29.
Callback
Free on busy
Follow-me

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MITEL 7434 DESCRIPTION
1.5 DISPLAY
The phone display consists of threerows, each with 24 characters. The two uppermost
rows display icons and text, conveying information about features, time and date,
owner ID, and so on. The third row displays context dependent soft keys that you use
to make selections in the display.
When a scroll bar is visible at the right in the display, there are more options than the
ones currently shown. Use the navigation keys to scroll the list. The content depends
on the traffic state and which actions are performed at the moment.
The display is tiltable, allowing you to change the angle of the display by pulling its
upper part towards you, see figure below.
Figure 5: Tiltable display
It is possible to change the contrast of the display, see 12.4.1 Modifying Contrast on
page 84.
It is also possible to change the brightness of the display, see 12.4.2 Modifying Bright-
ness on page 84, and the brightness hold time, see 12.4.3 Modifying Brightness Hold
Time on page 85.
You can also change the display menu language and the date and time presentation,
see 12 Settings on page 79.
Note: All names and numbers presented in the displays in this user guide are exam-
ples.
1.5.1 IDLE PHONE (IDLE MODE)
When the phone is in idle mode, the display shows the time and date information on
the first row, and your name or extension number on the second row.
14 May 2010 16:45
12345 John
more... Availability

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If you have unanswered calls, these are indicated in the idle phone display.
If follow-me is activated, this is also indicated in the idle phone display.
1.5.2 OUTGOING CALL
During an outgoing call, the display shows the traffic information and the dialed name
(if available) or the number.
1.5.3 DISPLAY ICONS
Depending on the phone mode, one or more icons in table 2 on page 11 may appear
in the display.
Table 2 Display Icons
1 Missed 16:45
12345 John
more... Availability
FollowMe To 54321 16:45
12345 John
more... Availability
12345 16:45
Anna
more... Hold
0:02:18
Display
icon Description
Volume level bar
Indicates the ring signal volume in idle or ringing mode, or in speech mode, the
loudspeaker or earpiece volume.
Security
Indicates that the ongoing call is secure between the A and B party. The media
(speech) and the signalling are encrypted.
Access warning
Flashes when the access to system services is reduced (some system
services do not work).
Headset preset
Indicates that the phone is set for incoming and outgoing calls to be connected
to the headset when you answer or make calls without lifting the handset.

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MITEL 7434 DESCRIPTION
New missed call(s)
Indicates new missed and not checked incoming call(s). The number beside
the symbol indicates how many times this caller has tried to call your
extension.
Missed call(s)
Indicates new missed but checked incoming call(s). The number beside the
symbol indicates how many times this caller has tried to call your extension.
Incoming call
Indicates an answered incoming call.
Outgoing call
Indicates an outgoing call.
Bar indicator
Indicates the shown part of the total list and where it is positioned in the total
list.
Setting indicators
Filled symbol indicates the current setting in the shown list.
Display
icon Description

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1.6 DISPLAY MENU STRUCTURE
In the sections below, the phone menus are described in brief. For a detailed descrip-
tion of the various menu options, please see the appropriate section in this manual.
Note: Depending on the phone configuration, the menus in your phone may differ in
content from the menus displayed in the following sections.
1.6.1 IDLE MODE
When the phone is in idle mode, soft keys more... and Availability are shown. See
figure below for a description of which features are available whenyou press either the
more... or Availability key.
Figure 6: Idle menu structure
1.6.2 SETTINGS
Pressing the key activates the Settings menu. See section 7 Settings menu
structure on page 14, for a description of the menu structure.
more...
Availability
Log off <user>
Log on Temporary user
My Presence
Follow-me
External Follow-me
My Profile
My mobile phone
Free on Busy:ON
Log on with:
See Settings menu

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MITEL 7434 DESCRIPTION
Figure 7: Settings menu structure

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1.6.3 CONTACTS
Pressing the key activates the Contacts menu. See figure below for a description
of the menu structure.
Figure 8: Contacts menu structure
1.6.4 CALL LIST
Ifthereis a missed call, the lamp at the keyisflashingandthereisaninformation
text in the display.
Press the key to look in the Call List.
If you have missed calls, thesewill be shown and if you also want to check the outgoing
and answered incoming calls, press more... and Show all calls. You can switch back
to the list with missed calls by pressing more... and Show missed calls.
The figure below shows the different options in the call list.
Figure 9: Call list menu structure
Anna
Michael
more... Call
13:23
Show missed calls / all calls
Details:
[ call list entry ]
Add to Contacts: [ call list entry ]
Add to shortcut: [ call list entry ]
Delete: [ call list entry ]
Delete all calls in list
Exit Call List
12 May

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MITEL 7434 DESCRIPTION
1.6.5 MESSAGES
Pressing the key activates the Messages menu. See figure below for a descrip-
tion of the menu structure.
Figure 10: Messages menu structure
1.7 INDICATORS
Indicators on the phone keys indicate line status using different flash patterns, see
below.
Off The feature is not active.
Steady light
The feature is active.
Steady light can also indicate that a feature or setting is being programmed.
Slowly flashing
The line (or feature) is put on hold.
Can also indicate a shortcut currently being programmed.
Rapidly flashing
An incoming call.
Can also indicate an error.
Light with short breaks
Ongoing call.

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1.8 TONES AND SIGNALS
It is possible to set different ring signals on the phone. For a description on how to
change signals, see 12.3.1 Changing Ring Signals for Incoming Calls on page 82. To
distinguish between different call types, that is, internal, external and callback calls, the
signal you choose is used with different ring cadences, see 1.8.1 Call Type Character-
istics on page 17. It is also possible to distinguish between callers by assigning
contacts their own ring signal, see 7.3 Editing a Contact on page 56.
One other option is to use a melody instead of the ring signal, see 12.3.1.1 Down-
loading Melodies on page 82.
1.8.1 CALL TYPE CHARACTERISTICS
The ring signal for incoming calls alert in three different ways depending on the type of
incoming call. The signals shown in this section are the most used signals worldwide.
Many markets use signals that are adapted for the local standards. If you get a signal
that is not described or you cannot identify, ask the system administrator.
Note: At a second incoming call, the phone rings only the first period and with a low
level by default. The alerting type can be changed, see 12.3.2 Alert Type on
page 83. This is valid for both the internal and external ring signal.
Internal ring signal
External ring signal
Recall signal (Callback reminder)
If a melody is used instead of the ring signal, there is no difference between internal
and external calls. The callback signal cannot be a melody, the default ring signal
number 5, is used instead.
1.8.1.1 Ringing Volume
Use the Volume keys to adjust the ring volume. The new volume setting is stored.

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MITEL 7434 DESCRIPTION
1.8.1.2 Mute Ring Signal
To suppress the ring signal for an incoming call, do the following:
1. Press the key.
The ring signal is switched off for the current call, and the phone is automatically
set to Silent Ringing.
2. Answer the call.
1.8.1.3 Silent Ringing
If you do not want to be disturbed by the ring signal but still want to be able to answer
an incoming call, you can switch off the ring signal. Incoming calls are only indicated
by a flashing line lamp and display information.
When the phone is in idle mode, or when ringing:
1. Press the key to switch off the ring signal.
The indicator is on to indicate silent ringing.
Note: The ring signal will be switched on automatically the next time you lift the
handset or press any key.
1.8.2 TONE CHARACTERISTICS
Different ring tones sound with different cadences, see the list below.
Dial tone
Special dial tone
Ring tone or queue tone
Busy tone
Congestion tone
Vacant number tone

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Call waiting tone or verification tone
Intrusion tone
Conference tone*
Connection in progress tone
On hold
* The conference tone can be disabled by the system administrator.
Note: The tones above are the most commonly used tones worldwide. Many markets
use a differing tone for one or more situations.
1.9 HANDSET MODE
The handset mode means that you lift the handset in order to make or answer a call.
The features and processes described in this manual are based on the handset mode,
butitis possible also to makeandanswercallsinhandsfreemode,thatis, withoutlifting
the handset.
1.10 HANDSFREE MODE
In handsfree mode, you do not lift the handset to start a procedure, and instead of
replacing the handset when you end a call, you press the Clear softkey or .
By default, the phone is set to connect calls to the loudspeaker when you answer
incoming calls, or when you make calls by pressing a line key. This default setting is
known as the loudspeaker preset mode. When you dial a number without lifting the
handset, the call is also connected to the loudspeaker by default.
Answer a call Press the line button that indicates an incoming call (the
button's indicator is flashing) or press Answer.
Make a call Dial the number you want to call. When someone
answers, the speakerphone is activated. Then you can
pick up the handset, or continue to use the
speakerphone.
Clear a call Press the Clear softkey or .
Switch from handsfree 
to handset Lift the handset.
Switch from handset 
to handsfree Press and replace the handset.

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MITEL 7434 DESCRIPTION
1.11 HEADSET MODE
Using a headset allows you to make and receive calls without using the handset.
Plug the headset cable to the connector marked , and the headset is ready to use.
If you are using a wireless headset, plug the radio base cable to the connector marked
.
By default, the phone is set to connect calls to the loudspeaker. If you are using a
headset, you can switch to the headset preset mode to have calls connected to the
headset instead.
Note: When you lift the handset, the call is always connected to the handset, regard-
less of the type of preset setting. Activation and deactivation of Headset Preset
can only be done when the phone is in idle mode.
Note: When headset preset mode is used and when automatic answer is used, it is
possible to announce a new call by a special tone in the headset.
Switch from handsfree 
to headset Press .
Switch from headset 
to handsfree Press .
Answer a call Press .
Make a call Press and dial the desired number. In headset
preset mode, you are not required to press the headset
key.
Switch from headset 
to handset Lift the handset.
Switch from handset 
to headset Press and replace the handset.
Clear a call Press the Clear softkey or .
Change volume Press to change the volume.
The new volume setting is stored.
Activate Headset Preset Press and hold for at least 4 seconds.
A short acknowledgement signal is heard.
Deactivating Headset Preset
Mode Press and hold for at least 4 seconds.
A short acknowledgement signal is heard.