Mitel MiVoice Office 5320e User manual

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Quick Reference Guide
MiVoice 5320e IP Phone
Display Speaker
Ring/Message Indicator Mute
Volume, Speaker and Mute Controls Menu
Fixed Function Keys Cancel
Dial Pad Redial
Navigation Page Keys Hold
Programmable Feature Keys and Softkeys Transfer/Conference
Speaker Message
Handset
Make a Call
Lift the handset OR
Press .
Dial the number OR
Press a Speed Call key OR
Press OR
Dial the prefix for external calls (e.g. 8)
and the number.
Answer a Call
Lift the handset OR
Press , and begin speaking.
End a Call
Press OR
Replace the handset.
Place a Call on Hold
Press . The line key flashes.
Replace the handset if necessary.
Retrieve a Call from Hold
Lift the handset OR
Press .
Press the flashing line key.
Retrieve a Message
Press . It flashes when a
message is waiting.
Follow the voice mail prompts to
retrieve your message.
Transfer a Call
Press .
Dial the number. Wait for an answer.
Hang up OR announce the transfer
and then hang up.
Conference a Call
Press .
Dial the number. Wait for an answer.
Press .
Program a Speed Call
Press Menu OR .
Press Settings.
Press Programmable Keys.
Press the key you wish to program.
Press Speed Call.
Press Edit Info and enter the label for
the Speed Call.
Press Save.
Press Edit Number and enter the phone
number for the Speed Call.
Press Save, and then press Save again.
Press Close and then press Close
again.
Adjust Volume Levels
Adjust ringer volume while the phone is
ringing. Adjust handset or speaker volume
while using the handset or speaker.
Press repeatedly to raise the
volume OR repeatedly to lower
the volume.
Press to mute your microphone.
Note: For more information about using other features and applications on your 5320e IP Phone, refer
to 5320e IP Phone User Guide located at www.mitel.com, or contact your Administrator.

MITEL
NuPoint Voicemail System
How to setup new voicemail from your extension:
1. From the desk phone, call voicemail by selecting the message envelope key
2. An auto attendant will answer and request you to enter your passcode
The default password is 1111
3. Once you enter the default passcode, you will be guided through setting up a personal passcode, your voicemail greeting, and
your name.
How to check for voicemails from another extension:
1. From the desk phone, call voicemail by selecting the message envelope key
2. Press the * key
3. Enter your mailbox number (Site Code + Extension)  Example: XXXXX
4. Then press the * key to continue
5. To access your voicemail, enter your passcode.
How to check voicemails from outside the District:
1. Dial the main District Number: 916-771-1600
2. Press the * key
3. Wait for VM greeting
4. Enter your mailbox number (Site Code + Extension)  Example: XXXXX followed by the * key
5. To access your voicemail, enter your passcode.

M Mitel (design) is a registered trademark of Mitel Networks Corporation. All other products and services are the trademarks of their respective holders.
© 2017, Mitel Networks Corporation. All rights reserved.
QUICK REFERENCE GUIDE
TUI Quick Reference Guide
USER OPTIONS
FAX DELIVERY
PLAY VOICE
MESSAGE
Exit
Transfer to
Extension
Transfer to Operator
CALL DIRECTOR
ADMINISTRATION
PLAY E-MAIL
MESSAGE
MAKE MESSAGE
MESSAGE
ADDRESSING
OPTIONS
Change Greeting
Change Name
Change Passcode
Distribution Lists
Call Schedule
Options
Tutorial
Exit to Main Menu
Fax Delivery Options
Retrieve Unplayed
Fax Messages
Personal Fax
Telephone Number
Fax Cover Page
Options
Enable/Disable Auto
Fax Delivery
Exit Options Menu
Play
Answer
Give
Keep
Make
Discard Enable/Disable
Override
Record Greetings
Message
Play
Keep
Delete
Exit to Main Menu
Review
Discard
Append
Exit to Main Menu
Message
Addressing
Options
Confidential
Receipt request
Urgent
Future delivery
Exit options
ACCESSING YOUR MAILBOX
• Enter the NuPoint Unified Messaging system access number.
• Enter your mailbox number (followed by the key if accessing your mailbox from outside the company).
• Enter your passcode.
• If you have the Advanced Unified Messaging with Text-to-Speechfeature, you can listen to either your voice mail
messages or your e-mail messages by accessing the relevant menu, as indicated below.
NOTE: Call Director and Fax are optional features that may not be available on your voice mail system.
MAIN MENU
Mitel NuPoint Unified Messaging
ANSWER OPTIONS
*Voice Mail
Answer
*Dial-back and
delete message
*Dial-back and
keep message
*Answer and Dial-back
options must be enabled.
For more information about
these options, see the
NuPoint UM User Guide avail-
able at Mitel OnLine. (See
“End User Documents”.)