Mitel MIVOICE 8528 User manual

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Mitel 8528 Telephone Quick Reference Guide
About Your Telephone
Your telephone is equipped with a two-line display, a hearing aid-compatible handset, a
Message Indicator lamp, an internal speaker and microphone, and three types of buttons.
The 8528 Telephone is shown here. See “Telephone Feature Descriptions” on page 3 for more
information about the telephone features.
1 – Handset 5 – Dialpad buttons
2 – Display 6 – Programmable buttons
3 – Ring/Message Indicator 7 – Externalspeaker
4 – Feature buttons
Mitel® 8528 Telephone User Guide – Release 6.2, June 2016

Mitel 8528 Telephone Quick Reference Guide
This guide provides information for frequently used
features. For more information about these and other
features, refer to the user guide. For voice mail
information, refer to the voice mail user guide for your
system.
Feature Buttons
Most of the following feature codes work when your
telephone is idle. However, if you are on an active call or
if the telephone is off-hook, you may needto press
(Special) to activate the feature before you enter
the feature code.
If you make a mistake when entering numbers or
characters, you can press (Hold) to move the
cursor to the left and delete the characters entered, or
you can press * to cancel the feature.
Button
Action
(Up)
(Down)
Provides volume control.
Scrolls through feature options.
(Speaker) Activates Handsfree Mode.
Activates features.
(Mute) Mutes the microphone during a
call.
(Directory) Activates the contact and feature
DIrectory.
(Special)
Activates features while on a call.
The
(Special) button does
not cancel features. To cancel
features, press the Star button (*).
(Redial) Calls the last external number
dialed. You cannot redial internal
numbers.
(Hold) Places the current call on hold.
Left/Backspace when entering
dialpad characters.
(Transfer) Transfers the current call.
Right/Forward when entering
dialpad characters.
(Message) Connects to voice mailbox and
notifies when you have
messages.
Toggles between Alpha Mode and
Numeric Mode when entering
dialpad characters.
Mitel® 8528 Telephone User Guide – Release 6.1, June 2016
Commonly Used Feature Codes
Contact your system administrator for more information
about system features.
Feature
Code
ACD Agent – Log In/Out
328
Automatic IC Call Access – On/Off
361
Automatic Trunk Call Access – On/Off
360
Background Music – On/Off
313
Call Forward – All Calls
355
Call Logging
333
Conference
5
Default Station
394
Directory
307
Display Time And Date
300
Do-Not-Disturb – On/Off
372
Dynamic Extension Express – On/Off
364
Dynamic Extension Express Handoff
388
Handsfree – On/Off
319
Headset – On/Off
317
Hold – Individual
336
Hold – System
335
Hot Desk On/Off
348
Hunt Group – Remove/Replace
324
Message – Cancel Left Message
366
Message – Delete Message
368
Message – Leave Message
367
Message – View Messages Menu
365
Microphone Mute – On/Off
314
Page Receive – On/Off
325
Program Buttons
397
Program Station Passcode
392
Programmable Buttons – Default
395
Queue (Callback) Request
6
Record-A-Call
385
Reverse Transfer (Call Pick-Up)
4
Ring Tone Selection
398
Station Speed Dial
382
Station Speed Dial – Programming
383
Switch Keymap
399
System Forward – On/Off
354
System Speed Dial
381
View Button Assignments
396