Mitel 8528 Telephone Quick Reference Guide
This guide provides information for frequently used
features. For more information about these and other
features, refer to the user guide. For voice mail
information, refer to the voice mail user guide for your
system.
Feature Buttons
Most of the following feature codes work when your
telephone is idle. However, if you are on an active call or
if the telephone is off-hook, you may needto press
(Special) to activate the feature before you enter
the feature code.
If you make a mistake when entering numbers or
characters, you can press (Hold) to move the
cursor to the left and delete the characters entered, or
you can press * to cancel the feature.
(Down)
Scrolls through feature options.
(Speaker) Activates Handsfree Mode.
Activates features.
(Mute) Mutes the microphone during a
call.
(Directory) Activates the contact and feature
DIrectory.
(Special)
Activates features while on a call.
The
(Special) button does
not cancel features. To cancel
features, press the Star button (*).
(Redial) Calls the last external number
dialed. You cannot redial internal
numbers.
(Hold) Places the current call on hold.
Left/Backspace when entering
dialpad characters.
(Transfer) Transfers the current call.
Right/Forward when entering
dialpad characters.
(Message) Connects to voice mailbox and
notifies when you have
messages.
Toggles between Alpha Mode and
Numeric Mode when entering
dialpad characters.
Mitel® 8528 Telephone User Guide – Release 6.1, June 2016
Commonly Used Feature Codes
Contact your system administrator for more information
about system features.
Automatic IC Call Access – On/Off
Automatic Trunk Call Access – On/Off
Background Music – On/Off
Dynamic Extension Express – On/Off
Dynamic Extension Express Handoff
Hunt Group – Remove/Replace
Message – Cancel Left Message
Message – View Messages Menu
Programmable Buttons – Default
Reverse Transfer (Call Pick-Up)
Station Speed Dial – Programming
