Ness R16 User manual

REV 1
Ness R16 Radio Control Panel
OPERATION & PROGRAMMING MANUAL
uSer’S MANuAL
r16

“Australia’s largest designer
and manufacturer of
high quality security products”
www.ness.com.au
Head Office:
Ness Security Products Pty Ltd
ABN 28 069 984 372
4 / 167 Prospect Hwy
Seven Hills NSW 2147 Australia
Ph [phone]
Admin Fax [phone]
[email protected]
SYDNEY
Ph 02 8825 9222 Fax [phone]
[email protected]
MELBOURNE
Ph 03 9875 6400 Fax [phone]
[email protected]
BRISBANE
Ph 07 3399 4910 Fax [phone]
[email protected]
PERTH
Ph 08 9328 2511 Fax [phone]
[email protected]
ADELAIDE
Ph 08 8152 0000 Fax [phone]
[email protected]
R16 USER’S MANUAL
REV 1. March 2008
Document Part Number: 890-319
For products:
100-690 R16 Control Panel
COPYRIGHT NOTICE
All rights reserved. No part of this publication may be reproduced, transmitted or stored in a retrieval system in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Ness.
Ness reserves the right to make changes to features and specifications at any time without prior notification in the interest of
ongoing product development and improvement.
© 2008 Ness Security Products Pty Ltd ABN 28 069 984 372
APPROVALS
EMC COMPLIANCE
EN 50130-4:1996 Part 4: Electromagnetic compatability. Electrostatic Discharge, Radiated RF Immunity, Electrical Fast Transient/burst.
Surge Immunity, Conducted RF Immunity, Voltage Dips and Interruptions, Mains Supply Variations.
AS/NZ CISPR 22:2002- Class B, Electromagnetic Radiation, Terminal Disturbance Voltage.
EN61000-6-3:2001, Harmonic Current Emissions, Voltage fluctuations and Flicker.
TELECOM
TBR21, EU. PTC200, NEW ZEALAND TELECOM. AS ACIF S002, AUSTRALIA
SAFETY
EN60950:2000 inc Country Deviations, Safety of Information Technology Equipment
AS/NZ3260-1993 incl. AMDTS 1,2,3 &4. TS001-1997 ACA Australian Communications Authority

CONTENTS
Introduction ....................................................................................4
Compatibility ...................................................................................5
R16 Keypad.................................................................................6, 7
Operation ........................................................................................8
Operation summary ........................................................................9
Arming...........................................................................................10
Monitor Mode................................................................................11
Disarming......................................................................................12
Panic Alarm ...................................................................................13
Duress Alarm.................................................................................14
Fire Alarm......................................................................................15
Medical Alarm ...............................................................................15
Radio Doorbell ..............................................................................16
Excluding Zones ...........................................................................17
View Memory...........................................................................18, 19
Monitoring Operation....................................................................20
Remote Operation by Telephone .................................................21
PROGRAMMING ...........................................................................22
Programming Options Table.........................................................23
Radio Doorbell ..............................................................................24
Doorbell volume............................................................................24
Doorbell tune.................................................................................25
Radio Key programming.........................................................26, 27
Keypad Code programming.........................................................28
Entry Delay programming.............................................................29
Exit Delay programming ...............................................................29
Specifications................................................................................30
Installation Record ........................................................................31

4NESS R16 CONTROL PANEL - USER MANUAL
INTRODUCTION
RADIO
DETECTION
EXTERNAL
SIREN OUTPUT
STROBE
TAMPER IN
OUTPUT
PUT
ZONE INPUT
HARDWIRE
INTERNAL
PIEZO OUTPUT
PLUGPACK
(Supplied)
PHONE LEAD
(Supplied)
2
5
8
0
1
4
7
P
3
6
9
E
ARM
MONITOR
EXCLUDE
MEMORY
RADIO
DOORBELL
RADIO DOOR
SWITCHES
RADIO KEYS
The Ness R16 is a unique fully self-contained
radio control panel.
The panel has a built-in keypad for programming
and user operation, a built-in piezo siren, built-
in LCD display, built-in radio receiver, built-in
battery backup and built-in dialler.
The R16 supports up to 16 Ness Radio PIRs and
up to 14 Ness Radio Keys. All Ness supervised
and encrypted radio devices are supported.
There is even a Doorbell feature with selectable
tunes when used with the Ness Radio Doorbell
transmitter. (If the radio doorbell is available in
the local frequency).
In addition to radio devices, the R16 has 1
hardwired zone and 1 hardwired tamper input
for connection of a wired detection device and
external siren cover tamper switch.
The built-in piezo siren provides high volume
audible warning. The R16 also has Siren,
Piezo and Strobe outputs for additional
hardwired noisemakers.
The R16 has a number of sophisticated power
saving features designed to provide at least
48 hours service running on the backup
battery alone. (This includes one full alarm
condition with sirens, strobe and dialler).
The built-in dialler uses Contact ID format for
central station monitoring as well as audible
monitoring to any telephone. The user can
also dial into the system for remote arming
and disarming over the telephone line.

NESS R16 CONTROL PANEL - USER MANUAL 5
COMPATIBILITY
The Ness R16 supports all Ness radio devices as shown below. All late model Ness
transmitters send encrypted transmissions to prevent eavesdropping and substitution. Ness
fixed transmitters can send a regular supervision signal which the R16 monitors to ensure
system security.
100-067 RK4
4 Button Radio Key
100-663
Radio PIR
100-663 R15
Radio PIR
100-663PET R15PET
Radio PIR Pet Aware
100-664 RK3
3 Button Radio Key
100-691 R12
Radio PIR inc Bracket
100-683 RK1B
1 Button Radio Key
Pendant
100-662 RR1
Radio Reed Switch
100-056 RDB
Radio Doorbell
100-527 RR2
Multi-Purpose Radio
Transmitter
100-283 RPB
1 Button Radio Panic
Button
106-040 RSM
Radio Smoke Detector
RKP
RA D I O K E Y PA D
100-001
Radio Keypad
100-001 RKP
Radio Keypad

6NESS R16 CONTROL PANEL - USER MANUAL
R16 KEYPAD
AUDIBLE & VISUAL FEEDBACK
The R16 onboard keypad provides the facility for user level and installer level programming and all
user operation and emergency functions. The keys are soft-touch silicon rubber and are backlit for
high visibility. Any keypress will turn on the backlighting for 4 minutes.
2
5
8
0
1
4
7
P
3
6
9
E
ARM
MONITOR
EXCLUDE
MEMORY
PROGRAMFUNCTION BUTTONSONBOARD SIREN
/ BEEPER
FIRE
MEDICAL
PANIC
BACKLIT
LCD DISPLAY
ENTER
OUTPUT TYPEOUTPUT DESCRIPTION
Keypad Acknowledge key press
Keypad Valid entry, end of Exit Time
Keypad Invalid entry
Low battery / AC Fail / Medical Alarm
Alarm, Entry Delay, etc
Arm
Disarm
The Doorbell has been pressed.
Alarm condition
Panel Armed or Disarmed
Alarm condition
Keypad beeper
Onboard Siren
External Siren output
Onboard Siren
Piezo output
External Siren output
Strobe output
Onboard Siren
External Siren output
Onboard Siren
SHORT BEEP
3 BEEPS (RAPID)
LONG BEEP
8 BEEPS (RAPID)
CONTINUOUS BEEPS
1 CHIRP*
3 CHIRPS*
DOORBELL TONES
SIREN CONTINUOUS
STROBE BURST
STROBE CONTINUOUS
SIREN BURST,
(Low Volume)
Zone Auto Exclude warning
* Arm/disarm chirps must be enabled by your installer.

NESS R16 CONTROL PANEL - USER MANUAL 7
R16 KEYPAD
KEYPAD DISPLAY IN OPERATING MODE
* The flashing RADIO fault icon could be indicating that the radio key/device has either low battery or
supervision failure or other radio related problems. The numeric display 1–15 will show which device is
sending the signal.
See page 18: How to view memory.
See page 19: The table KEYPAD DISPLAY IN MEMORY REVIEW MODE provides further detail.

8NESS R16 CONTROL PANEL - USER MANUAL
OPERATION
OPERATING MODES
The Ness R16 will operate in one of the following
modes:
Armed. The system is “On” and ready to
detect intrusion.
disArmed. The system is “Off”. This is
the normal mode when the premises are
occupied. Day Zones and 24 Hour Zones such
as external siren tamper, if used, are active.
dAy mode. The system is Disarmed and a zone
or zones have been setup to create an alarm
when activated. Often used as a doorway alert
in a shop.
monitor mode. Allows the system to be
“partially” Armed. For example, in a house, to
allow all perimeter zones, doors and windows,
to be Monitored (armed) at night.
24Hr Zones. Zones that have been setup to be
active in any mode. Usually used for Tamper
switches and Panic buttons.
doorbell. The doorbell can be triggered
using the optional Ness Doorbell transmitter
The doorbell function has adjustable volume
and selectable chime settings. Operates in any
panel mode.
ALARMS, DEFINITION
Alarms may be caused by:
• A zone has been triggered while Armed
• A Tamper has been triggered
• A PANIC button has been triggered
All of these may cause your sirens and strobe
to operate. Various visual indications relevant
to the alarm will be retained in the memory. If
this occurs, Disarming your control panel will
reset the alarm. The cause of the alarm can be
identified by entering the Alarm Memory Mode
as described on page 18.
RESETTING ALARMS
To stop the siren/s or to reset the strobe light if
it is still flashing* (if installed), reset the panel
using the keypad by entering a valid keypad
code followed by the E button, or press the OFF
button on a valid Radio Key.
To check the cause of the alarm, you can view
the event memory as shown on page 18.
* In the event of an alarm, the strobe light will
continue to flash until the panel is reset by the
keypad or radio key, otherwise it will time out
after 11 hours. (If mains power is disconnected,
the panel will reset the strobe light output after
1 hour to conserve the backup battery).

NESS R16 CONTROL PANEL - USER MANUAL 9
[User Code]
Shortcut method, (If enabled by your installer).
Shortcut method, (If enabled by your installer).
ARM
DISARM
MONITOR MODE
PANIC
KEYPAD DURESS
EXCLUDING ZONES
VIEW MEMORY
DOORBELL
Radio Key Duress will
function only if enabled
by your installer.
Radio Key Panic will
function only if enabled
by your installer.
RDB Radio Door Bell.
(Depending on availability
in the regional frequency).
Press ON button twice
within 4 seconds.
Press the ON button once.
Press the OFF button once.
The panel must be in
a Disarmed state first.
To Disarm and/or reset
alarms.
The panel must be in
a Disarmed state first.
OPERATION KEYPAD RADIO KEY
To Disarm and report a Duress Alarm, add the
digit 9 before your User Code when Disarming.
This will function only if enabled by your installer.
Zones can be Excluded
when the panel is disarmed.
Keypad Duress should only
used by arrangement with
your monitoring station.
x 1
x 2
Hold
Hold
...then press
...then press
repeatedly to display
the last 20 events.
Both keys together
Keypad Panic must be enabled by your installer.
[Zone No.] [Zone No.]
...
[User Code]
[User Code]
Enter the zone numbers to be Excluded.
To exit Exclude mode
To exit Memory mode
View Memory can be used
when the panel is disarmed.
2
5
8
0
1
4
7
P
3
6
9
E
ARM
MONITOR
EXCLUDE
MEMORY
[User Code]
x 1
x 1
OPERATION SUMMARY
Note:
Monitor Mode arming will be ignored if no monitor zones are programmed.

10 NESS R16 CONTROL PANEL - USER MANUAL
OPERATION
The control panel must be armed to enable
detection zones.
Arming the panel starts the exit delay timer. All
zones are inactive during this time and become
fully armed once the exit delay time expires.
(End of exit delay is signalled by 3 beeps from
the keypad beeper).
The factory default exit delay time is 60 seconds.
This can be changed if necessary, see the
programming section in this manual.
The panel must initially be in the disarmed
state and not in Program, Monitor, Memory or
Exclude modes.
Note: If the panel is already in alarm, you must
first silence the alarm before you can arm.
At the end of the exit time, all zones should be
Sealed. If any are Unsealed, the onboard siren
and the external siren, (if installed), will sound a
lower volume tone for 2 seconds as a warning
that those zones have been automatically
excluded. For maximum security, you should
return, disarm the panel, check the premises
and then Arm again. Continual warnings could
mean that a detector is faulty and may have to
be manually excluded.
If the auto-exclude option is disabled by your
installer and a zone is unsealed at the end of exit
time, the siren will sound for 5 minutes, (5 minutes
is the factory default siren duration).
[User Code]
ARMING
...or
To Arm the system using the onboard keypad,
press ARM followed by a valid user code, followed
by the E key.
To Arm the system using a Radio Key
press the ON button.
If Siren Chirps have been enabled by
your installer, the strobe light output will
flash and the onboard siren will 'chirp' once
to indicate successful arming.
The Arming Shortcut is enabled by default, this
allows arming without having to enter your user
code. (The Arming Shortcut can be disabled by
your installer).
x 1

NESS R16 CONTROL PANEL - USER MANUAL 11
Monitor mode allows you to Arm selected zones
while others are ignored. Typically, perimeter
zones (doors and windows) can be monitored
while you are at home.
Your installer must program which zones will be
active in Monitor mode.
The panel must initially be in the disarmed
state and not in Program, Monitor, Memory or
Exclude modes.
Entry and Exit delay timers operate as normal
in Monitor Mode.
If an alarm occurs while in Monitor mode,
entering
[User Code]
will silence the alarm.
This will also Disarm the panel, so remember to
enter monitor again if needed.
Using the optional Radio Keys you can enter
Monitor Mode by pressing the ON button twice
within 4 seconds.
OPERATION
x 2
[User Code]
MONITOR MODE
...or
Ensure the system is disarmed before attempting
to arm in Monitor Mode.
To arm in Monitor Mode using a Radio Key,
press the ON button twice within 4 seconds.
If Siren Chirps have been enabled by
your installer, the strobe light output will
flash and the onboard siren will 'chirp' once
to indicate successful arming in Monitor
Mode.
The Monitor Mode Shortcut is enabled by default,
this allows arming of Monitor Mode without having
to enter your user code.
( can be disabled by
your installer).
Monitor Mode Shortcut

12 NESS R16 CONTROL PANEL - USER MANUAL
OPERATION
When you enter the protected premises through
a delay zone, the keypad will sound continuous
beeps as a reminder to disarm. The panel must
be disarmed before the entry delay time expires,
otherwise the alarm will sound.
If using a Radio Key, you can disarm from
outside the premises without having to enter
any protected zones.
The factory default entry delay time is 20
seconds. This can be changed if necessary, see
the programming section in this manual.
If you make a mistake in entering your code,
press the E button and try again. Five incorrect
code attempts will cause an alarm.
[User Code]
DISARMING
To Disarm the system using the onboard keypad,
enter a valid user code, followed by the E key.
To Disarm the system using a Radio Key
press the OFF button.
If Siren Chirps have been enabled by
your installer, the strobe light output will
flash and the onboard siren will 'chirp' three
times to indicate successful disarming.
Sirens and strobe output, (if running), will be reset
on disarming.
x 1

NESS R16 CONTROL PANEL - USER MANUAL 13
OPERATION - EMERGENCY FUNCTIONS
PANIC ALARM
To generate a Keypad PANIC alarm using the keypad,
press both * (star) keys together for 2 seconds.
To generate a PANIC alarm using a Radio
Key, press the and hold the Radio Key PANIC
button for at least 4 seconds.
The Keypad Panic function is enabled by default,
and can be disabled by your installer.
The Radio Key Panic function will only
function if enabled by your installer.
Both keys together
Hold
The keypad PANIC function sounds the onboard
siren and the external siren outputs. The sirens
will reset when the Siren Reset Time has expired,
(factory default is 5 minutes).
A Panic report will be sent by dialler if your
system is monitored by a Central Station. (If
PANIC reports have been enabled by your
installer).
PANIC cannot be used while the panel is in
Program, Memory or Exclude mode.
Note: Your installer may have installed a separate
PANIC button. To activate the panic alarm simply
press that button.

14 NESS R16 CONTROL PANEL - USER MANUAL
OPERATION - EMERGENCY FUNCTIONS
The DURESS alarm can be used to send a silent
alarm to the Central Station that you are being
forced to disarm the panel against your will. That
is; you are disarming under “duress.”
To Disarm and send a DURESS alarm, prefix your
User Code with the digit 9 when Disarming.
* DURESS ALARM IS NORMALLY NOT
ENABLED. TO ENABLE THE DURESS
FUNCTION, CONSULT YOUR INSTALLER
* DURESS ALARMS CAN ONLY BE USED
IF YOUR SYSTEM IS MONITORED BY A
CENTRAL STATION.
* THE DURESS ALARM DOES NOT
SOUND ANY SIREN OUTPUTS AND CAN
ONLY BE REPORTED BY DIALLER TO
YOUR CENTRAL STATION.
DURESS ALARM
To generate a DURESS alarm using the keypad,
add the digit '9' in front of your code when disarming.
The Keypad Duress function is disabled by default,
and must be enabled by your installer.
If enabled by your installer, to generate a
DURESS alarm using a Radio Key, press
and hold the Radio Key PANIC button for
at least 4 seconds.
IMPORTANT NOTE: Your installer must
program the R16 to enable Radio Key Panic
to act as the DURESS alarm. This means
Radio Key Panic will no longer be available.
[User Code]9
Hold

NESS R16 CONTROL PANEL - USER MANUAL 15
OPERATION - EMERGENCY FUNCTIONS
FIRE ALARM
To generate a FIRE alarm using the keypad, press
and hold the FIRE key, (left hand star key), for
at least 2 seconds.
The FIRE Alarm cannot be generated
by a Radio Key.
The Keypad Fire alarm function is disabled by default,
and must be enabled by your installer.
Hold
The FIRE alarm sounds the siren outputs using the Fire siren sound and the dialler reports a fire
alarm.
MEDICAL ALARM
To generate a MEDICAL alarm using the keypad,
press and hold the MEDICAL key, (right hand star key),
for at least 2 seconds.
The Keypad Medical alarm function is disabled
by default, and must be enabled by your installer.
If enabled by your installer, to generate a
alarm usingMEDICAL a Radio Key, press
and hold the Radio Key PANIC button for
at least 4 seconds.
IMPORTANT NOTE: Your installer must
program the R16 to enable Radio Key Panic
to act as the MEDICAL alarm. This means
Radio Key Panic will no longer be available.
Hold
Hold
The primary purpose of this alarm is to report a MEDICAL alarm to your central station. The keypad
beeper sounds 8 rapid beeps to indicate that the Medical alarm has been triggered.

16 NESS R16 CONTROL PANEL - USER MANUAL
OPERATION - DOORBELL
DOORBELL
If a Ness Radio Doorbell has been installed,
simply press the button once.
The doorbell tune is heard through the R16
onboard siren. The doorbell volume and the
tune can be set by the user.
Radio Doorbell
transmitter.
Press
If enabled by your installer, to sound the
Doorbell, press and hold the Radio Key
PANIC button for at least 4 seconds.
IMPORTANT NOTE: The R16 can be programmed
to allow Radio Key Panic to act as the DOORBELL.
This means Radio Key Panic will no longer
be available.
Hold
See pages 24 & 25 for doorbell volume and doorbell tune programming.
If a Ness Radio Doorbell has been installed, simply press the button once.
The R16 can also be programmed to operate the doorbell from the Panic button of Ness radio
keys. Note that in this case, the R16 cannot receive Panic alarms from radio keys.

NESS R16 CONTROL PANEL - USER MANUAL 17
OPERATION - EXCLUDING ZONES
EXCLUDING ZONES
EXCLUDING ZONES
To EXCLUDE zones, the R16 must be in the disarmed mode.
The zone light of each Excluded zone will turn on.
[Zone No.] [Zone No.] ...etc
or...
Press...
The
to exit Exclude mode
Enter the zone number of the zone/s to be excluded, (1-16).
The EXCLUDE icon will turn on.
EXCLUDE icon will flash continuously until the panel is next disarmed.
Press... [User Code]
.
If a detector becomes faulty and cannot be
sealed when arming the panel, that zone can be
Excluded so that it does not cause alarms.
When zones have been Excluded, the EXCLUDE
icon flashes continuously while the panel is
Disarmed and also when Armed.
Zones can only be excluded while the panel is
disarmed.
Zone Exclude is not permanent. Excluded
zones are automatically Included next time the
system is disarmed.
Zones can be manually included by the
same method as Excluding. Simply use the
[ZONE NUMBER] sequence to turn OFF
the zone icons to be Included.

18 NESS R16 CONTROL PANEL - USER MANUAL
The R16 control panel stores a comprehensive
event memory including Arming, Disarming, Low
Battery, Mains Fail and Alarms.
The memory is constantly upgraded and the last
20 events are always available for viewing.
This memory display can only be selected while
the panel is in the Disarmed state.
TO CLEAR THE MEMORY ICON
The MEMORY icon on the LCD display flashes
continuously when an alarm has occurred as a
reminder to view the alarm memory.
The MEMORY icon stops flashing after the
memory is viewed as shown above.
The MEMORY icon is automatically cleared
next time the panel is Armed and on entry to
program mode.
OPERATION - VIEW MEMORY
VIEWING MEMORY
The most recent event will be displayed.
The next most recent event will be displayed.
...and so on (up to the last 20 events).
Press...
Press...
Press...
Press...
The
to exit Memory mode.
MEMORY icon will turn on.
or...
Press... [User Code]

NESS R16 CONTROL PANEL - USER MANUAL 19
OPERATION - VIEW MEMORY
KEYPAD DISPLAY IN MEMORY REVIEW MODE
Panel was Disarmed. Zone 3 alarm.
Low Battery from radio device 1.
Panel was Armed.
MEMORY REVIEW EXAMPLES
EVENT DISPLAY ICONS
Arm ARMED
Disarm blank
Auto Exclude Zone EXCLUDE + 1...16
Mains Fail MAINS
Panel Panic/Medical/Fire EXCLUDE
Battery Fail BATTERY
Line Fault LINE
Dialler Call Fail LINE
Zone Alarm 1...16
Tamper Panel/Siren TAMPER
Tamper(4th failed attempts) TAMPER + PROGRAM
Radio Jamming RADIO
Radio Substitution RADIO
Radio Key Low Battery RADIO + BATTERY + 2...15
Radio Key Panic/Medical RADIO + EXCLUDE
Detector Tamper RADIO + TAMPER + 1...16
Detector Low Battery RADIO + BATTERY + 1...16
Detector Supervision Fail RADIO + 1...16
Pendant Supervision Fail RADIO + MONITOR + 1...15

20 NESS R16 CONTROL PANEL - USER MANUAL
CENTRAL STATION
MONITORING
The R16 control panel has an on-board digital
dialler which can send detailed alarm messages
to a Central Monitoring Station.
The digital messages can include information
about the zone or zones which caused the alarm,
tamper alarms, low battery or mains failure
reports, and it can also (by user number) identify
the users who Arm and Disarm the system.
For further information about alarm monitoring,
contact your dealer.
MONITORED
PREMISES
CENTRAL STATION MONITORING
TELEPHONE LINE MONITORING
STATION
MONITORING
NESS VOICE DIALLING
The dialler sends alarm reports to a private
telephone, (mobile telephone or fixed telephone),
using Voice Dialling Telephone numbers 1 and
2, (P00E, P01E).
ENABLING VOICE DIALLING
Voice Dialling Format is enabled simply by
programming the Voice Dialling phone number
options P00E and P01E. (See side note. Central
Station Monitoring must be disabled to enable
Voice Dialling).
OPERATION
The word 'ALARM' is repeated for 30 seconds
until the alarm is acknowledged (see below). If
the alarm is not acknowledged the telephone
number will be redialled.
ACKOWLEDGING THE ALARM
The person receiving the call can acknowledge
the alarm by pressing the # key on their
telephone. Press the # key for 2 seconds during
pauses in the audible message. (On mobile
phones, press the # key in short bursts. Many
mobile phones enter sub menus if the # key is
pressed continuously).
MONITORED
PREMISES
AUDIBLE MONITORING
TELEPHONE LINE ANY TELEPHONE
NOTE:
The R16 can be monitored by Central
Station or by Voice Dialling to a private
phone, but not by both simultaneously.
Any telephone numbers programmed
in options P70E & P71E must be erased
to allow the Voice Dialling telephone
numbers to work. (Ask your installer).