Oce Arizona 500 User manual

Océ | Arizona 500
User Manual
Revision F • July 26, 2004
Using ColorBlend six-color printing technology

Océ Display Graphics Systems
© 2004 All Rights Reserved

Copyright and Trademarks
7/26/04 iii
0.1Copyright and Trademarks
© 2004 Océ Display Graphics Systems. All rights reserved.
This document contains information proprietary to Océ, to its subsidiaries, or to third
parties to which Océ may have a legal obligation to protect the information from
unauthorized disclosure, use, or duplication. Any disclosure, use, or duplication of this
documentorofanyoftheinformationcontainedhereinforotherthanthespecificpurpose
for which it was disclosed is expressly prohibited, except as Océ may otherwise agree to in
writing. Due to continuing research and product improvements, features or product
specifications may change at any time without notice.
Arizona500andColorBlendaretrademarksofOcéDisplayGraphicsSystems.PosterShop
is a registered trademark of Onyx Graphics, Inc.
Plexiglas is a registered trademark of Röhm GmbH & Co. Centronics is a registered
trademark of Centronics Data Computer Corp.
Teflon is a registered trademark of E.I. DuPont Corp.
0.2Current Document Version
Date Release Doc. Number Revision Summary
11-7-02 Production 3012000918 AEngineering Services/
Technical Publications
11-22-02 Production 3012000918 BMiscellaneous changes
12-6-02 Production 3012000918 CMiscellaneous changes
2-22-03 Production 3012000918 DFirmware 2.1 and
miscellaneous changes
6-18-03 Production 3012000918 EFirmware 2.2 and
miscellaneous changes
7-26-04 Production 3012000918 FFirmware 2.2 and
higher, additional printer
maintenance (Chapter
5), and miscellaneous
changes

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iv
0.3Product Support and Documentation
For further information on the Arizona 500 printer or for information on other Océ
Display Graphics Systems products, please contact:
Océ Display Graphics Systems
2811 Orchard Parkway
San Jose, CA 95134
U.S.A.
Phone: [phone]
Fax: [phone]
0.3.1Comments on this manual?
Please forward to the above address, marked Attention: S & S Department.
0.4Arizona 500 Printer Warranty
Contact your Customer Service or Sales representative for information about your warranty.
0.5Annual Maintenance Agreement
Océ Display Graphics Systems recommends the purchase of an Annual Maintenance
Agreementtoensureoptimumperformance,thehighestqualityprints,andhighestreliability.
Please contact your Océ service manager for more information.
The supplies used in the Arizona 500 printer must meet Océ Display Graphics Systems
qualifications and must be purchased from Océ Display Graphics Systems or its authorized
agent. The use of any unauthorized ink and/or media is not supported by Océ Display
Graphics Systems and may invalidate the Arizona 500 Printer Warranty and/or Maintenance
Agreement.Ifunauthorizedsuppliesareused,OcéDisplayGraphicsSystemsreservestheright
to charge the customer to restore the printer to the operating condition in which it left the
factory.
0.6Ordering Printer Supplies
Océ Display Graphics Systems works closely with the manufacturers of imaging media to
characterize the properties that work best with ink and media used by Océ Display Graphics
Systems printers. Océ Display Graphics Systems supplies are extensively tested in our
laboratory before being approved for shipment to our customers.
Océ Display Graphics Systems recommends that you use only approved supplies. Contact
your local representative for information about ordering supplies.

Product Compliance and Standards
7/26/04 v
0.7Product Compliance and Standards
0.7.1Electromagnetic Compatibility
This equipment generates, uses and radiates radio frequency energy and if not installed and
used as designed or intended, may cause interference to radio communications. This
equipment has been tested and found to comply with the limits for a Class A computing
device. This equipment has been designed to provide reasonable protection against such
interference when operated in residential and commercial environments. Operation of this
equipment in a residential area may cause interference, in which case the user, at his own
expense, is required to take whatever measures are required to correct the interference.
United States of America - FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
This device must accept any interference received, including interference that may
cause undesired operation.
European Community - EMC
This device complies with Class A/B emission limits in accordance with EN55022.
Electromagnetic compatibility - Emissions 89/336/EEC
Electromagnetic compatibility - Immunity 89/336/EEC

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vi

7/26/04 vii
Table of Contents
Product Description..........................................1-1
Unique Features .............................................1-1
New Features..................................................1-2
Operator Requirements....................................1-4
Switching On or Off ..........................................1-4
Arizona 500 Technical Specifications...............1-5
Components Reference Page..........................1-7
Safety Information ............................................1-7
Handling Inks....................................................2-1
Ink Supply Tray...............................................2-1
Cleaning Solution/Fluid...................................2-2
Waste Container.............................................2-2
Ink Supply Changes .........................................2-3
Media Specifications.........................................3-1
Media Handling.................................................3-1
Opening the Door............................................3-2
Closing the Door.............................................3-2
Media Support System....................................3-3
Mandrel Assembly ..........................................3-4
Roll-to-Roll Media Installation...........................3-5
Installing Supply Media...................................3-5
Loading New Supply Roll ...............................3-6
Take-up Roll Reattachment..........................3-14
Print & Go Media Installation..........................3-15
Installing Supply Media.................................3-16
Loading New Supply Roll..............................3-16
EMTU Take-up Roll Reattachment...............3-26
Overview...........................................................4-1
Control Panel Buttons.....................................4-2
Cancel Printing................................................4-4
Status Lights...................................................4-4
Navigating from the Main Menu........................4-4
Copies/Reprints................................................4-5
Reprint Copies of a Previously Printed
Image......................................................4-5

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viii
Operator ...........................................................4-6
Print Parameters.............................................4-6
Test Prints.......................................................4-9
Maintenance .................................................4-13
Pre warm ......................................................4-20
Media............................................................4-21
Ink.................................................................4-26
About Printer.................................................4-28
Units..............................................................4-29
Set Clock ......................................................4-29
Configure I/0...................................................4-31
Parallel Port Configuration............................4-31
LVD-SCSI-2 Port Configuration...................4-32
Maintenance Guidelines...................................5-1
Cleaning Solution/Fluid Usage........................5-1
Print Head Maintenance and Nozzle
Recovery ......................................................5-1
End of Day Print Head Protection...................5-2
Operator Maintenance Schedule......................5-2
Warm-Up Maintenance (Idle Purge)...............5-4
Start of Print Maintenance ..............................5-5
Color Start Up Maintenance............................5-5
During Print Maintenance ...............................5-5
Operator-Performed Maintenance....................5-5
Waste Bottle Full.............................................5-5
Cleaning Solution/Fluid Empty........................5-5
Cleaning the Media Drive Roller.....................5-5
Capping Station Maintenance ..........................5-8
Maintenance Cloth Station ...............................5-9
Blotting Cloth Installation ..............................5-10
Printer Filters..................................................5-15
Purolator Hi-40 Filters...................................5-15
Air Pressure Pump Filter...............................5-17
Overview...........................................................6-1
User-Correctable Errors..................................6-1
If Problems Persist..........................................6-2
Calling for Service...........................................6-2
System Errors...................................................6-3
A Menus

7/26/04 ix
B Print Head Maintenance and Nozzle Recovery
Procedures
Cleaning Solution/Fluid Usage........................ B-1
Material Usage............................................... B-1
Precautionary Messages................................. B-2
General Recommendations for the
Operator ................................................B-2
Cleaning the Capping Station........................B-2
Cleaning the Carriage Face Plate.................. B-3
Cleaning Print Head Nozzle Plates................ B-3
Flushing a Print Head .................................... B-5
End of Day Nozzle Protection Procedure ...... B-6
C Application Notes
List of Figures
Figure 1-1 Media Take-up Roller Holder......................1-3
Figure 1-2 Circuit Breaker Switch Location..................1-4
Figure 1-3 Front External View.....................................1-7
Figure 2-1 Ink Tray.......................................................2-1
Figure 2-2 Cleaning Solution/Fluid...............................2-2
Figure 2-3 Waste Bottle................................................2-2
Figure 2-4 Waste Bottle Cap and Gasket.....................2-3
Figure 2-5 Supply Ink ...................................................2-4
Figure 2-6 Scanning the Ink Barcode...........................2-4
Figure 3-1 Left Clip Closed...........................................3-2
Figure 3-2 Left Clip Open.............................................3-2
Figure 3-3 Media Support System and Installing
Media on the Mandrel..............................3-3
Figure 3-4 Mandrel Assembly.......................................3-4
Figure 3-5 Mandrel/Media Assembly on the
Support Arms...........................................3-5
Figure 3-6 Secure the Mandrel/Media Assembly .........3-6
Figure 3-7 Feeding Media Over the Platen ..................3-7
Figure 3-8 Pinch Roller Handle ....................................3-7
Figure 3-9 Feeding Media Over the Drive Roll.............3-8
Figure 3-10 Wrap Around the Take-up Core................3-8
Figure 3-11 Align and Tape the Media.........................3-9

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x
Figure 3-12 Rotate the Take-up Core...........................3-9
Figure 3-13 Cutting Media Above Take-Up................3-14
Figure 3-14 Media Routing.........................................3-17
Figure 3-15 Media Edges Aligned..............................3-18
Figure 3-16 Open Paper-feed Access Door...............3-19
Figure 3-17 Closed Paper-feed Access Door.............3-20
Figure 3-18 Correct Position of the Left Side of
the EMTU ..............................................3-21
Figure 3-19 Attaching Media to the EMTU Core ........3-22
Figure 4-1 Control Panel ..............................................4-1
Figure 4-2 Configuration Print ......................................4-2
Figure 4-3 Menu Button................................................4-2
Figure 4-4 Minus and Plus Buttons ..............................4-2
Figure 4-5 Accept Button..............................................4-3
Figure 4-6 Load Media Button......................................4-3
Figure 4-7 Advance Media Button................................4-3
Figure 4-8 Online Button ..............................................4-3
Figure 4-9 Cancel Button..............................................4-3
Figure 4-10 Nozzle Print.............................................4-10
Figure 5-1 Cleaning the Media Drive Roller .................5-6
Figure 5-2 Take-up and Supply Dancer Bar and
Nylon Support Bearing ............................5-6
Figure 5-3 Press Fresh Tape on the Encoder
Wheel .....................................................5-7
Figure 5-4 Debris on the Tape......................................5-7
Figure 5-5 Debris on the Media Driver Roller...............5-8
Figure 5-6 Capping Station...........................................5-8
Figure 5-7 Maintenance Cloth Station........................5-10
Figure 5-8 Blotting Cloth Release Handles ................5-11
Figure 5-9 Lever Arms................................................5-11
Figure 5-10 Blotting Cloth Sheet and Support
Foam .....................................................5-12
Figure 5-11 Drive Hubs ..............................................5-13
Figure 5-12 Feeding the Cloth (Step 1)......................5-13
Figure 5-13 Feeding the Cloth (Step 2)......................5-14
Figure 5-14 Attach the Cloth to the Take-up Core......5-14
Figure 5-15 Purolator Hi-40 System Filters................5-15
Figure 5-16 Purolator Hi-40 Heater Filters .................5-16
Figure 5-17 Air Pressure Pump Filter.........................5-17
Figure A-1 Copies/Reprints Menu............................... A-2
Figure A-2 Print Parameters Menu.............................. A-3

7/26/04 xi
Figure A-3 Test Prints Menu........................................ A-4
Figure A-4 Maintenance Menu (Part 1)....................... A-5
Figure A-5 Maintenance Menu (Part 2)....................... A-6
Figure A-6 Prewarm Menu .......................................... A-7
Figure A-7 Media Menu............................................... A-8
Figure A-8 Ink Menu.................................................... A-9
Figure A-9 About Printer Menu.................................. A-10
Figure A-10 Units Menu............................................. A-11
Figure A-11 Set Clock Menu ..................................... A-12
Figure A-12 Configure I/O Menu ............................... A-13

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7/26/04 1-1
1Product Overview
1.1Product Description
Thank you for selecting the Arizona 500 printer from OcéDisplay Graphics Systems.
TheArizona500printerisaprecision-craftedprinterandmustbeoperatedinaccordance
withenvironmentalandsafetyrequirementsasnotedinthisdocument.Youmustcomply
with these requirements as a condition of receipt and installation of the printer.
The Arizona 500 printer is a 75-inch wide format printer that delivers resolutions up to
600 apparent (309 addressable) dpi using ColorBlendsix-color (Super CMYK) color-
print technology. Print speeds are up to 500 square feet (46.5 m2) per hour in 2-pass
mode, 250 square feet (23.2 m2) per hour in 4-pass mode, and 125 square feet (11.6 m2)
perhour in 8-pass mode. Theself-contained Arizona 500 printer is designed to minimize
fume exposure and uses solvent-based pigmented inks. The printer can print on a variety
of roll-based uncoated vinyl and paper-based inkjet media. Some of the uses for this printer
include:•Outdoor backlit kiosks
•Exhibit graphics
•Banners
•Posters
•Backlit displays
•Point-of-purchase advertising
•Vehicle wraps
Supply ink bottles hold 32 ounces (.95 liter) of ink. The internal hard drive enables
reprinting without reprocessing (printing of multiple copies) from the easy-to-use push-
button control panel located on the upper right side of the unit.
1.1.1Unique Features
The printer utilizes four print heads per color, enabling production-speed printing. The
print heads are positioned on a covered carriage assembly in six parallel rows. The color
order on the print head carriage from top to bottom as viewed from the front of the
printer is black, cyan, light cyan, magenta, light magenta, and yellow.
Other features include:
•High Speed/High Quality Printing: With 504 nozzles per color (total of
3024 nozzles), the Arizona 500 printer delivers fast print speeds with high-
quality text and bold, vivid graphics.

Océ | Product Overview
1-2
•Self-Enclosed: Self-contained and ventilated, this configuration speeds the
drying process and minimizes operator exposure to ink fumes.
•Automated Maintenance Routines: Automatic functions reduce the typical
manual maintenance required by the operator.
•Auto-Gap Control: Automatically adjusts the print gap to optimize output
quality, based on media profiles.
•20-Micron (Average) Feed Accuracy: A patented system automatically
positionstheheads tothe mediabetween passesto accommodateany variation
in the media, delivering superb image quality.
•Piezo Print-Head Technology: Industrial-grade print heads are designed for
high-speed production printing.
•ColorBlend Six-Color Technology: Adds light cyan and light magenta to
widenthe color gamutand provide over-all smoothnessand increased detailin
light- to mid-tone colors.
•Hot-Swap Ink Delivery System: Enables ink bottles to be replaced on-the-fly
without stopping the printer.
•On-Board 18-GB Hard Drive: Enables the reprinting, and printing of
multiple copies without reprocessing.
•Low-Voltage Differential SCSI-2: Communication from a host computer
enables fast data transmission using a cable up to 40 feet (12 meters) long.
•Two-Sided Printing Capability: The media feed and take-up path enables
manual refeeding for duplex printing on select media.
•Media Versatility: Accepts media from 36 inches to 75 inches wide.
1.1.2New Features
The Arizona 500 printer features two enhancements, the IR heater and the Print & Go
media take-up feature.
IR Heater
The IR heater is an infrared device that promotes the ink drying process inside the printer.
The heater operates automatically and does not require operator intervention.
When the IR heater is active, the control panel displays a status message on the far right,
such as IR:78°.
Asasafetyprecaution,aninterlockpowersOfftheIRheaterwhenthefrontdoorisopened.
Print & Go
ThePrint&Gofeatureisanexternalmediatake-upunit(EMTU).Arubberfeedrollerand
apinchrollerassemblyguideprinted mediaontotheexternaltake-up roll.TheArizona500

Product Description
7/26/04 1-3
printer can be run with media routed to the EMTU or to the conventional internal roller.
The EMTU contains a holder for the conventional roller when it is not in use (see Figure
1-1).
Figure 1-1 Media Take-up Roller Holder
Firmware changes that accommodate the Print & Go feature present a few operational
changes, including:
•Wheneverthe ADVANCEMEDIA buttonis usedto repositionthemedia, no
adjustmentof theposition occurs atthe beginningof the nextprint. Theeffect
of the button is the same as if the user pressed the CANCEL button to
terminate the ADVANCE MEDIA function.
•Océ strongly recommends that only a small amount of media be rewound
using the ADVANCE MEDIA button because the exposed media may not
track smoothly back through the printer.
•When in Print & Go mode, the operator can ignore the take-up roll diameter
question because that diameter is not used.
•The MEDIA USED value (feet/meters) is not displayed on the control panel.
•Every print must pass through a dry cycle to prevent wet ink from offsetting
onto the lower black roller. (When a print enters the drying: cycle, a print
cannot be cancelled. If another print was in the queue prior to the print being
cancelled, the operator is given the option to continue drying or to cancel the
print.)
The media loading procedure for Print & Go mode is documented in “Print & Go Media
Installation” on page3-15.

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1-4
1.2Operator Requirements
Operators areresponsible forthe operationand, fromtime totime, performanceof routine
printer maintenance. Operator maintenance schedule guidelines are included in this
manual (see “Maintenance Guidelines” on page5-1). The diligent application of these
guidelines is essential to the optimum performance from your printer.
1.3Switching On or Off
The printer is to be powered On/Off only by a trained and qualified service technician (see
Figure 1-2). Position the power cord so that it does not pose a hazard when someone walks
around or accesses the doors on the printer
Figure 1-2 Circuit Breaker Switch Location
Important: The Arizona 500 printer requires two individuals for loading and
unloading media.
Important: Full-time AC power is required to maintain negative pressure on the
inkjet heads. Without this pressure, ink will drain out of the heads until
the ink reservoirs are empty. If not rectified, permanent damage to the
heads could occur.

Arizona 500 Technical Specifications
7/26/04 1-5
1.4Arizona 500 Technical Specifications
Writing Technology .......................Piezoelectric inkjet with 504 nozzles per
color, six colors (K, C, LC, M, LM, Y)
Resolution.....................................600 dpi apparent (309 dpi addressable)
Print Mode/Speed.........................• Up to 500 square feet (46.5 metres2) per
hour in 2-pass mode
• Up to 250 square feet (23.2 metres2) per
hour in 4-pass mode
• Up to 125 square feet (11.6 metres2) per
hour in 8-pass mode
Inks ..............................................Océ Display Graphics Systems 500 Inks in
Black, Cyan, Light Cyan, Magenta, Light
Magenta, and Yellow solvent-based
pigmented inks, packaged in 32-ounce (0.95-
liter) bottles
Color Handling..............................ColorBlend Technology for overall
smoothness and increased detail in light to
midtone colors
Image Processing.........................Accepts proprietary bit-level image data,
Onyx PosterShopServer Color Production
Software (RIP) available as an option
Media Type...................................Variety of uncoated vinyl films and inkjet
paper-based media
Media Handling.............................Roll-fed, reel-to-reel direct imaging process,
or reel-to-sheet with the Print & Go feature
Media Specifications
Width.....................................• Minimum: 36 inches/91.4 cm
• Maximum: 75 inches/190.5 cm
Thickness..............................• Minimum: 5 mils (.005 inches/.13 mm)
• Maximum: 30 mils (.030 inches/.76 mm)
Supply roll diameter ..............• Maximum: 7.00 inches/17.8 cm
Image Width .................................Width of media less 1.04 inches/2.64 cm
On Board Hard Drive....................One 18-Gigabyte hard drive
Connectivity..................................LVD-SCSI-2 for long-length communications
(40 feet/12 meters)
Power Requirements....................200-240 VAC, 45 amps, 50/60 Hz, dedicated
single-phase circuit
Print & Go Power Requirements ..100-240 VAC, 0.4 amps, 50/60 Hz

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1-6
Environment ................................. Optimum Storage
Operating Range Temperature
Temperature..........................65°F to 80°F 60°F to 90°F
(18.3°C to 26.7°C) (15.6° C to 32.2° C)
Humidity................................40% to 60% RH 10% to 80% RH
noncondensing noncondensing
Altitude..........................................Up to 8,000 feet/2,438 meters
Printer Dimensions.......................138 in. W x 44 in. D x 57 in. H
(350.52 cm W x 111.76 cm D x 147.78 cm H)
with casters
Printer Weight...............................2410 lbs./1093.2 kg
Product Conformity.......................• Manufacturer's Name: Océ Display
Graphics Systems
• Manufacturer's Address:
2811 Orchard Parkway, San Jose,
California 95134 USA
• Product Name: Arizona 500 Printer
• Model Number: 3012000770
• Agency Compliance: UL, C-UL, CE, FCC,
CB Scheme, and AS/NZ: 3548
Note: This equipment has been testedand foundto comply with the limits for a Class
Adigitaldevice,pursuanttopart15oftheFCCRules.Theselimitsaredesigned
to provide reasonable protection against harmful interference when the
equipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,
uses, and can radiate radio frequency energy. If not installed and used in
accordance with the instruction manual, the printer may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference that is required to be
corrected at the user’s expense.

Components Reference Page
7/26/04 1-7
1.5Components Reference Page
Figure 1-3 Front External View
1.6Safety InformationSafety Information
MSDS
Read and practice safety guidelines as outlined in the Material Safety Data Sheet (MSDS)
for each ink. Post the document in the work area as required by prevailing law.
Personal Safety
The operator should wear butyl rubber gloves, a protective apron, an NIOSH-approved
respirator (half-mask organic vapor respirator), and Safety glasses with side shields when
handling inks.
Risks Associated with Handling Inks
The Arizona 500 printer uses solvent-based inks; the liquid and the fumes are combustible.
Theinksmaycauseeyeirritationorskinirritationuponprolongedorrepeatedcontact.The
inks may be absorbed through the skin and may cause respiratory system irritation and
nervous system impairment.
Exhaust
Plastic Front Cover
with Control Panel
End Cap Doors
Heater Box Filter (Inside)
Ink Bay
Air Tank and
Storage Bay
Foot Pad
Caster
Top Front Cover (Print Zone)
IR Heater
Computer
Communications
Ports

Océ | Product Overview
1-8
What to do with Ink Spills on Surfaces
Observe precautions as noted above, then:
1. Ventilate the area
2. Contain the spill
3. Cover with absorbent material
4. Collect spilled absorbent material
5. Place in a closed container
6. Clean up residue with water (do not release to waterways or sewer)
7. Incinerate in a permitted hazardous waste incinerator
What to do with Ink Spills on Persons
•Eye contact: Immediately flush eyes with large amounts of water. Get
immediate medical attention.
•Skin contact: Flush skin with large amounts of water. If irritation persists, get
medical attention.
•Inhalation: Remove person to fresh air. If not breathing, get immediate
medical attention and give artificial respiration. If breathing is difficult, get
immediate medical attention.
•If swallowed: Call a physician immediately. Only induce vomiting at the
instructions of a physician. Never give anything by mouth to an unconscious
person.