Panasonic KX-VC1000 User manual

Model No. KX-VC1000/KX-VC1300/KX-VC1600/KX-VC2000
User Manual
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
Document Version: 2018-01
In this manual, HD Visual Communication is abbreviated as "HDVC".
In this manual, the suffix of each model number (e.g., KX-VCA001XX) is omitted unless necessary.
KX-VC1000SX/KX-VC1300SX/KX-VC1600SX/KX-VC2000SX
KX-VC1300A/KX-VC1600A
KX-VC1000/KX-VC1300/KX-VC1600/KX-VC2000: Software File Version 5.00 or later
HD Visual Communication Unit

Introduction
Feature Highlights
Display
Video
camera
Display
Intranet
Microphone
Microphone
Video
camera
Display Display
Microphone
Video
camera
Computer
Internet
Router
NAT Traversal
Service
Router
Computer
Lifelike Video Conference Call
You can experience lifelike video conference calls with smooth, high-quality video and clear stereo*1 sound.
*1 If using 2 or more Digital Boundary Microphones, stereo output can be enabled through system settings (Page 128). When using
Digital Boundary Microphones and an Analogue Boundary Microphone together, stereo output may be unavailable depending on the
connection configuration (Page 31, Page 33).
Home Electronics-style Remote Control Operation and Simple, Easy to
Understand Graphical User Interface
You can make settings and perform operations using familiar remote control operations and a simple, easy to
understand interface.
Stabilised Communication Quality
In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to
maintain a video conference call’s image and sound quality. This allows video conference calls with stabilised
communication quality even over an Internet connection or mobile communication.
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Introduction

Dual stream (2 screens) compatible
You can send the image of your video camera and the image of your computer’s screen or a sub video camera
at the same time to the other party.
You can view the other party and check shared data at the same time to hold more realistic and interactive
meetings.
Dual network compatibility (KX-VC1600/KX-VC2000)
You can connect to different networks at the same time, such as your company’s internal network and the
Internet. This allows seamless connectivity with units both inside and outside of your company.
Multi-party connections
The KX-VC1000 can establish connections with 2 parties standard, and is expandable to establish multiple
connections with a maximum of 4 parties. The KX-VC1300 can establish multiple connections with a maximum
of 4 parties. The KX-VC1600 can establish multiple connections with a maximum of 6 parties standard, and is
expandable to a maximum of 10 parties. The KX-VC2000 can establish multiple connections with a maximum
of 16 parties standard, and is expandable to a maximum of 20 or 24 parties. All devices have MCU functions
built-in, allowing for flexible connectivity.
Note
•In this manual, 1 unit with a built-in MCU which connects to multiple sites simultaneously is referred
as to the "Main Site", and the sites connecting to the Main Site are referred to as "Sub Sites". A site
that establishes connections to multiple sites using a Profile Call (Page 54), or a site that adds a site
to the call during a 2-party video conference call with another site (Page 67) becomes the "Main
Site".
Selectable Video Source
By connecting your computer or video camera to the unit, you can show your computer’s screen or video
camera image to video conference call participants (Page 89).
Encrypted Communication
Packets sent for video conference calls can be encrypted to prevent packet leaks, tampering, or
eavesdropping.
KX-VC Series NAT Traversal Service
"KX-VC Series NAT Traversal Service" is a service that allows you to easily and affordably set up and operate
a communication environment for the HD Visual Communication Unit.*1*2*3 Also, complicated router
configuration is unnecessary, which allows even people who are not network administrators set up a
communication environment. Furthermore, you can assign the unit a unique number (Terminal ID), which
allows the unit to be called not by IP address, but with the unique 7-digit number. This means communication
can be initiated as if calling a telephone. Communication can also be encrypted, so that you can communicate
over the Internet safely and securely.
For details about KX-VC Series NAT Traversal Service, refer to the following web site:
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Introduction

https://panasonic.net/cns/psn/products/hdvc/nat/nat_traversal/index.html
*1 This service may be unavailable depending on the country/area of use. For details, contact your dealer.
*2 This service may be unavailable depending on your router’s type or your Internet connection environment. For details, contact your
dealer.
*3 IPv6 addresses cannot be used.
Making Video Conference Calls via SIP Server
By using a SIP server, you can establish video conference calls not just by IP address, but also by specifying
a SIP URI (SIP user name@SIP domain name) instead. If the other party uses the same SIP domain name
as you, you can make a video conference call by specifying only the SIP user name. For information about
supported SIP servers, contact your dealer.
Calling via an H.323 Gatekeeper
Going through an H.323 Gatekeeper allows communication of not just the IP address, by the H.323 extension
and the H.323 name as well. Contact your dealer regarding the gatekeepers that can be used.
Enhanced Features through the Use of Activation Keys
By using an activation key (sold separately), you can upgrade the features of the unit (Page 20). This allows
enrollment in the KX-VC Series NAT Traversal Service, and enables Mobile Connection, Multicast, and USB
Device Mode features.
If using the KX-VC2000, multiple connections can be made with up to 20 or 24 parties simultaneously. If using
the KX-VC1600, multiple connections can be made with up to 10 parties simultaneously. The KX-VC1000 can
establish connections with a maximum of 4 parties and also supports dual monitors.
Remote Video Camera Operation via Remote Control
You can move your own video camera up, down, left, and right as well as zoom in and out (Page 92). You
can also register up to 9 preset patterns of video camera direction and zoom level which allows you to easily
change the video camera’s direction and zoom level by selecting a preset (Page 95, Page 97). Additionally,
you can also use your remote control to control the other party’s video camera.*1
*1 To be able to control another party’s video camera, settings must be configured on the other party’s unit (Page 131).
IPv6 Address
Communication can be made using IPv6 addresses. IPv6 addresses can also be used for SIP Servers and H.
323 Gatekeepers.
USB Recording
You can record video and audio of conferences and save them on a USB memory device that is connected to
the USB jack on the back of the unit (Page 82, Page 132, Page 183).
4 User Manual Document Version 2018-01
Introduction

Trademarks
•The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
•Polycom® is a trademark owned by Polycom, Inc. in the US and other countries.
•Microsoft, Encarta, MSN, and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
•QuickTime is a trademark of Apple Inc., registered in the U.S. and other countries.
•All other trademarks identified herein are the property of their respective owners.
Licences
•THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC
VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE
AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
•This product incorporates G.722.1 and G.722.1 Annex C licensed by Polycom®.
•This product incorporates Qt library licenced by Digia Plc. Please read "EULA" of system settings of this
product.
Open Source Software
Parts of this product use Open Source Software supplied based on the conditions of the Free Software
Foundation’s GPLs and/or LGPLs, and the conditions of the ITU-T and other conditions. Relevant conditions
apply to this software. Therefore, please read license information about GPLs, LGPLs, and ITU-T, and
"License Info." of system settings of this product before using this product. Also, some software parts of this
product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of
products, Panasonic will give to any third party who contacts us at the contact information provided below, for
a charge of no more than the cost of physically distributing source code, a complete machine-readable copy
of the corresponding source code and the copyright notices covered under GPL, LGPL, MPL, and ITU-T.
Please note that software licensed under GPL, LGPL, MPL, and ITU-T is not under warranty.
Contact Information
http://www.panasonic.net/corporate/global_network/
Miscellaneous
About the Screen Shots and Illustrations in this Manual
The screen shots and descriptions in this manual are based on using the KX-VC2000 (when used with
enhanced features). However, some of the screens shots are based on using the KX-VC1600. If you are using
the KX-VC1000, KX-VC1300, KX-VC1600, or KX-VC2000 (without using the enhanced features), please note
that some displayed features will not be available for your model. Also please note that the illustrations in this
manual are based on using the KX-VC1600.
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Introduction

Copyright
•The software used in this product uses source code from Radvision Ltd.
Portions of this software are © 1996-2012 RADVISION Ltd. All intellectual property rights in such portions
of the Software and documentation are owned by RADVISION and are protected by United States copyright
laws, other applicable copyright laws and international treaty provisions. RADVISION and its suppliers
retain all rights not expressly granted.
•Except for open source software licensed under GPL/LGPL and so on, distributing, copying, disassembling,
reverse compiling and reverse engineering of the software provided with this product are all expressly
prohibited. In addition, exporting any software provided with this product violating export laws is prohibited.
6 User Manual Document Version 2018-01
Introduction

Table of Contents
For Your Safety ......................................................................................11
For Your Safety ...............................................................................................................11
Before Operation ....................................................................................13
Notes about Operation ...................................................................................................13
Data Security ...................................................................................................................14
Privacy and Right of Publicity .......................................................................................14
Precaution ...............................................................................................15
Precaution ........................................................................................................................15
Preparation .............................................................................................17
Accessory/Optional Accessory Information ................................................................17
Optional Accessory ........................................................................................................18
Part Names and Usage ...................................................................................................22
Main Unit (Front) ............................................................................................................22
Main Unit (Back) .............................................................................................................23
Remote Control ..............................................................................................................25
LED Indication ................................................................................................................27
Screen Standby ..............................................................................................................27
Connection and Preparation ..........................................................................................29
Device and Network Connection ....................................................................................29
Connecting the Unit ........................................................................................................30
Network Configuration Example .....................................................................................37
Preparing the Remote Control ........................................................................................39
Turning the Power On/Off ..............................................................................................40
Screen Display ................................................................................................................41
Home Screen (Idle Screen) ............................................................................................41
Menu Screen (Idle Screen) ............................................................................................44
Video Conference Call Screen .......................................................................................45
Entering characters ........................................................................................................47
About IPv6 Addresses ....................................................................................................47
Initial Settings ..................................................................................................................48
Starting a Video Conference .................................................................51
Making a Video Conference Call ....................................................................................51
Calling Using One-Touch Connection Numbers From the Home Screen ......................51
Calling from the Contact List (2-party Conference) ........................................................52
Calling Using Profile (Multiple-party Video Conference Calls) .......................................54
Calling by Entering an Address Directly .........................................................................56
Calling from the Call History ...........................................................................................59
Answering a Video Conference Call ..............................................................................63
Connecting to an MCU ....................................................................................................65
During Video Conference Calls ............................................................67
Adding Parties to an Existing Video Conference Call (Except Sub Sites) ................67
Disconnecting Parties During Video Conference Call .................................................69
Changing the Contents Sharing Method During Communication ..............................70
Changing the Screen Layout during a Video Conference Call ...................................71
Changing the Other Party’s Screen Display Layout ....................................................72
Changing the MCU Mode (Main Site Only) ...................................................................77
Changing the Setting of the Main Display (Main Site only) .........................................78
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Changing the Site Name Display (Main Site only) .......................................................80
Changing the Audio Settings for Other Parties (Main Site only) ................................81
Changing the Settings for Audio Mixing Sites (Main Site Only) .................................82
Starting and Stopping Recording ..................................................................................82
Checking the Call History ...............................................................................................84
Adjusting the Volume .....................................................................................................85
Muting the Microphone ...................................................................................................86
Reducing Microphone Noise ..........................................................................................88
Displaying a Computer’s Screen and the Sub Video Camera’s Image ......................89
Controlling a Video Camera ..................................................................92
Controlling a Video Camera ...........................................................................................92
Registering a Preset .......................................................................................................95
Recalling a Registered Preset ........................................................................................97
Changing Video Camera Settings .................................................................................98
Displaying the Connection Status ......................................................103
Displaying the Connection Status ...............................................................................103
Displaying Unit Information .........................................................................................104
Contacts and Settings .........................................................................105
Adding Contacts to the Contact List ...........................................................................105
Registering a New Contact ...........................................................................................105
Editing Contact Information ..........................................................................................106
Deleting a Contact ........................................................................................................106
Registering a Contact from the Call History .................................................................107
Registering a Profile .....................................................................................................108
Registering a New Profile .............................................................................................108
Editing Profile Information ............................................................................................111
Deleting a Profile ..........................................................................................................111
Setting the Profile Standby ...........................................................................................112
Removing a Profile Standby .........................................................................................112
Making Local Site Settings ...........................................................................................113
Registering a Local Site ...............................................................................................113
Selecting a Local Site ...................................................................................................113
Deleting Local Site Information ....................................................................................114
Changing System Settings/Performing System Maintenance ..................................115
Setting the Unit Name ..................................................................................................118
Setting the Date and Time ............................................................................................118
Making Network Settings ..............................................................................................118
Making Connection Settings .........................................................................................121
Setting the MCU ...........................................................................................................124
Setting One-touch Connection Numbers ......................................................................127
Making Screen Standby Settings .................................................................................127
Making Sound Settings ................................................................................................127
Setting the MIC Position ...............................................................................................128
Making Remote Control Settings ..................................................................................130
Changing Video Camera Settings ................................................................................131
Making Language Settings ...........................................................................................131
Making Recording Settings ..........................................................................................132
Using Multicast .............................................................................................................132
Setting the USB Device Mode ......................................................................................132
Display Unit Information ...............................................................................................133
Checking Enhanced Features ......................................................................................133
Performing a Network Test ...........................................................................................134
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Performing Self Diagnosis ............................................................................................134
Displaying the Licence Information ..............................................................................135
Displaying the End-User Licence Agreement ...............................................................135
Performing Remote Maintenance .................................................................................135
Making Administrator Menu Settings ..........................................................................136
Administrator Menu List ................................................................................................136
Making Administrator Password Settings .....................................................................140
Making Encryption Settings ..........................................................................................140
Making Software Update Settings ................................................................................141
Making Connection Mode Settings ...............................................................................142
Making NAT Settings ....................................................................................................142
Making Call Type Settings ............................................................................................143
Making SIP Settings .....................................................................................................144
Making H.323 Settings .................................................................................................145
Making Codec Settings ................................................................................................147
Making Security Settings ..............................................................................................147
Making Video Output Settings ......................................................................................150
Making Audio Input/Output Settings .............................................................................152
Making GUI Settings ....................................................................................................153
Making HDMI Settings ..................................................................................................154
Setting Power Management .........................................................................................154
Setting Shortcuts ..........................................................................................................155
Setting Local Site Selection ..........................................................................................156
Setting Multicast Tree ...................................................................................................156
Exporting Data ..............................................................................................................156
Importing Data ..............................................................................................................157
Activating Enhanced Features .....................................................................................158
Updating Software ........................................................................................................159
Initialising a Video Camera ...........................................................................................160
Performing System Initialisation ...................................................................................160
Setting Remote Access ................................................................................................161
Using the KX-VC Series NAT Traversal Service ................................163
Using the KX-VC Series NAT Traversal Service .........................................................163
Preparations for Connections .......................................................................................163
KX-VC Series NAT Traversal Service Setup Procedure ..............................................163
Connect to the Internet .................................................................................................165
Obtain a Registration Key ............................................................................................165
To check the MPR ID (using the unit) ........................................................................165
To obtain a Registration Key (using a computer) ......................................................166
To display the Registration Key again (using a computer) ........................................167
Using Mobile Connection Enhanced Features ..................................171
Using Mobile Connection Enhanced Features ...........................................................171
Using Multicast .....................................................................................172
Using Multicast ..............................................................................................................172
About Multicast .............................................................................................................172
Multicast Operation ......................................................................................................173
Starting Multicast .......................................................................................................173
Ending the Multicast ..................................................................................................173
Handling of Trouble During a Multicast .....................................................................173
The Multicast Tree .........................................................................................................174
About the Network ........................................................................................................174
Setting the System ........................................................................................................175
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Setting Multicast ...........................................................................................................175
Making Administrator Menu Settings ..........................................................................175
Registering the Multicast Tree ......................................................................................175
Starting a Multicast .......................................................................................................179
Starting a Multicast .......................................................................................................179
Starting a Multicast by Selecting the Multicast Target ..................................................179
Confirming the Transmission Status During a Multicast (Multicast Terminal) ..............181
Confirming the Transmission Status During a Multicast (Relay Terminal/Receiver
Terminal) ......................................................................................................................182
Starting and Stopping Recording During a Multicast ....................................................182
Using USB Recording Features ..........................................................183
Using USB Recording Features ...................................................................................183
Using USB Device Mode ......................................................................186
Using USB Device Mode ...............................................................................................186
Miscellaneous .......................................................................................188
Changing the Remote Control Batteries .....................................................................188
Cleaning the Unit ...........................................................................................................189
Input ......................................................................................................190
Inputting Letters and Numbers ....................................................................................190
Additional Information .........................................................................203
Troubleshooting ............................................................................................................203
Basic Operation ............................................................................................................203
Audio ............................................................................................................................209
System Settings ...........................................................................................................211
If These Messages Appear ..........................................................................................211
Registration Page of KX-VC Series NAT Traversal Service ........................................218
KX-VC Series NAT Traversal Service for this Device ..................................................219
If a message from the KX-VC Series NAT Traversal Service is displayed ..................220
Specifications .......................................................................................222
System Specifications ..................................................................................................222
Index............................................................................................................225
10 User Manual Document Version 2018-01
Table of Contents

For Your Safety
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TOREDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead
symbol, within an equilateral triangle, is
intended to alert the user to the presence
of uninsulated "dangerous voltage" within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons.
The exclamation point within an
equilateral triangle is intended to alert the
user to the presence of important
operating and maintenance (servicing)
instructions in the literature
accompanying the appliance.
WARNING:
•The mains plug or an appliance coupler shall
remain readily operable.
•To prevent fire or electric shock hazard, do not
expose this apparatus to rain or moisture.
•The apparatus should not be exposed to dripping or
splashing and no objects filled with liquids, such as
vases, should be placed on the apparatus.
•All work related to the installation of this product
should be made by qualified service personnel or
system installers.
•The connections should comply with local electrical
code.
•Batteries (battery pack or batteries installed) shall
not be exposed to excessive heat such as sunshine,
fire or the like.
•This is a class A product. In a domestic environment
this product may cause radio interference in which
case the user may be required to take adequate
measures.
•This equipment is compliant with Class A of CISPR
32. In a residential environment this equipment may
cause radio interference.
•Do not use your headset at a high volume. The use
of excessive sound volume through a headset may
cause hearing loss.
CAUTION:
•Before attempting to connect or operate this
product, please read the label on the bottom.
•Be sure to use the specified type of batteries only.
•Ensure that batteries are installed with correct
polarity. Incorrectly installed batteries can burst or
leak, resulting in spillage or injuries.
•This product contains batteries. Replace only with
the same or equivalent type. Improper use or
replacement may cause overheating, rupture or
explosion resulting in injury or fire. Dispose of used
batteries according to the instructions of your local
solid waste officials and local regulations.
•When replacing the batteries for the remote control,
use R6 (AA) type dry cell.
For use only with power supply Panasonic,
PGLV1006. (KX-VC1000/KX-VC1300/KX-VC1600/
KX-VC1000SX/KX-VC1300SX/KX-VC1600SX)
For use only with power supply Panasonic,
PGLV1011. (KX-VC1300A/KX-VC1600A)
For use only with power supply Panasonic,
PGLV1017. (KX-VC2000/KX-VC2000SX)
UL listed model No.:
KX-VC1300A/KX-VC1600A/
KX-VC1000/KX-VC1300/KX-VC1600/KX-VC2000
Important Safety Instructions:
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install
in accordance with the manufacturer’s
instructions.
8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
9) Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit
from the apparatus.
10) Only use attachments/accessories specified
by the manufacturer.
Document Version 2018-01 User Manual 11
For Your Safety
For Your Safety

11) Unplug this apparatus during lightning storms
or when unused for long periods of time.
12) Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug is
damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does
not operate normally, or has been dropped.
12 User Manual Document Version 2018-01
For Your Safety

Notes about Operation
Please pay attention to the following points when using
this device:
1. Please contact your dealer for installing,
upgrading, or repairing this device.
2. Do not forcefully hit or shake this device.
Dropping or bumping this device can damage or
break this device.
3. Do not place this device in a freezer or other
location where it is exposed to cold
temperatures.
Doing so may result in damage or malfunctions.
4. Place this device at least 2 m (6.5 ft) away from
radios, office equipment, microwave ovens, air
conditioning units, etc.
Noise from electronic devices can cause static and
interference in other devices.
5. Do not place this device in a location where it is
exposed to hydrogen sulfide, phosphorous,
ammonia, sulfur, carbon, acid, dirt, toxic gas,
etc.
Doing so may result in damage, and the usable
life-span of the device may decrease.
6. Do not apply insecticides or other volatile
liquids to the device, nor leave rubber bands or
vinyl objects on the device for extended periods
of time.
Doing so may result in alterations to the material or
paint peeling off the device.
7. Do not bring cards with magnetic strips, such
as credit cards and telephone cards, near the
microphone.
Cards might become unusable.
8. Do not bring the device near items that emit
electromagnetic waves or that are magnetised
(high-frequency sewing machines, electric
welders, magnets, etc.).
Doing so may result in static noise or damage.
9. Keep the device at least 10 cm (4 in) away from
all walls.
If placed against a wall, the device may not be able
to ventilate properly, which may lead to a system
malfunction due to overheating.
10. Avoid placing the device in areas with high
humidity, and exposing it to rain.
Neither the main unit nor the power plug is water
resistant.
11. The power outlet should be near the product
and easily accessible.
About the Operating Environment
This device includes a feature that automatically adjusts
voice transmissions to improve clarity. After beginning
a video conference call, adjustments to the call
environment may not complete immediately, and as a
result voices may cut out or echo. In such cases, at the
beginning of the video conference call, be sure to speak
in turn with other parties.
About Moving the Device
Do not move this device while cords are still connected.
Doing so may result in damage to the cords.
Other
•The unit may not operate in the event of a power
failure.
•After unpacking the product, dispose of the power
plug cap and packing materials appropriately.
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Before Operation
Before Operation

Data Security
We recommend observing the security precautions
described in this section, in order to prevent the
disclosure of sensitive information.
Panasonic is not responsible for any damages
caused by improper use of this device.
Preventing Data Loss
Keep a separate record of the encryption key and all
information stored in the contact list.
Preventing Data Disclosure
•Do not place this device in a location that can be
accessed or removed without authorisation.
•If important information is saved on this device,
store it in an appropriate location.
•Do not store sensitive personal information in the
unit.
•In the following situations, make a record of the
encryption key and the information stored in the
contact list and return the unit to the state it was in
when purchased.
–Before lending or disposing of the unit
–Before handing the unit over to a third party
–Before having the unit serviced
•Make sure the unit is serviced by only a certified
technician.
This device can register and store personal data (the
contact list, encryption key, connection history, etc.). In
order to prevent the disclosure of data stored on this
device, make sure to delete all data that is registered
and stored on this device prior to disposing of, lending,
or returning this device.
Preventing Data Disclosure over the
Network
•To ensure the security of private conversations,
only connect the unit to a secure network.
•To prevent unauthorised access, only connect the
unit to a network that is properly managed.
•Make sure all computers connected to the unit
employ up-to-date security measures.
•To prevent illegal access from the Internet, activate
a Firewall.
Privacy and Right of
Publicity
By installing and using this device, you are responsible
for maintaining the privacy and usage rights of images
and other data (including sound picked up by the
microphone). Use this device accordingly.
•Privacy is generally said to be, "A legal guarantee
and right not to have the details of one’s personal
life unreasonably publicised, and the right to be able
to control information about oneself. In addition,
right of publicity is a right not to have a likeness of
one’s face or figure photographed and publicised
without consent".
•When Automatic Answer or Forced Answering is
set as an answer method for incoming calls,
transmission begins as soon as a video conference
call is received (Page 121). The receiver of the
video conference call will begin transmitting as soon
as the video conference call is received at any time,
from any caller. Please be aware when the
Automatic Answer feature or Forced Answering
feature is enabled, there is a risk that due to an
unexpected, automatically answered video
conference call, privacy rights may be violated or
sensitive information may be transmitted to
unauthorised parties.
14 User Manual Document Version 2018-01
Before Operation

Precaution
For users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE
FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin
mains plug for your safety and convenience. Should the
fuse need to be replaced, please ensure that the
replacement fuse is of the same rating and that it is
approved by ASTA or BSI to BS1362.
Check for the ASTA mark or the BSI mark on
the body of the fuse.
If the plug contains a removable fuse cover, you must
ensure that it is refitted when the fuse is replaced. If you
lose the fuse cover, the plug must not be used until a
replacement cover is obtained. A replacement fuse
cover can be purchased from your local Panasonic
dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE
FOR THE AC OUTLET IN YOUR PREMISES, THEN
THE FUSE SHOULD BE REMOVED AND THE PLUG
CUT OFF AND DISPOSED OF SAFELY. THERE IS A
DANGER OF SEVERE ELECTRICAL SHOCK IF THE
CUT-OFF PLUG IS INSERTED INTO ANY 13 AMP
SOCKET.
How to replace the fuse: Open the fuse compartment
with a screwdriver and replace the fuse and fuse cover.
For users in the European Union only
Disposal of Old Equipment and Batteries
Only for European Union and countries with
recycling systems
These symbols on the products, packaging,
and/or accompanying documents mean that
used electrical and electronic products and
batteries must not be mixed with general
household waste.
For proper treatment, recovery and
recycling of old products and used batteries,
please take them to applicable collection
points in accordance with your national
legislation.
By disposing of them correctly, you will help
to save valuable resources and prevent any
potential negative effects on human health
and the environment.
For more information about collection and
recycling, please contact your local
municipality.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
For business users in the European
Union
If you wish to discard electrical and
electronic equipment, please contact your
dealer or supplier for further information.
Information on disposal in other
countries outside the European Union
These symbols are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities
or dealer and ask for the correct method of
disposal.
Note for the battery symbol
(bottom symbol)
This symbol might be used in combination
with a chemical symbol. In this case it
complies with the requirement set by the
Directive for the chemical involved.
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Precaution
Precaution

For users in Taiwan only
Notice
•This product contains a CR coin lithium battery.
When disposing of the product, the battery must
be removed. Contact your dealer for details.
Direct current symbol
Alternating current symbol
This symbol indicates a warning
symbol could get hot and there is
a possible RISK of a burn if
touched.
We declare under our sole responsibility that the
product to which this declaration relates is in
conformity with the standards or other normative
documents following the provisions of Directives
2006/95/EC and 2004/108/EC.
For Malaysia Battery Regulation
Panasonic Malaysia Sdn. Bhd.
Lot 10, Jalan 13/2, 46200 Petaling Jaya, Selangor
Darul Ehsan, Malaysia
For users in Germany only
•Machine Noise Information Ordinance, 3rd
GPSGV: The highest sound pressure level is 70 dB
(A) or less according to EN ISO 7779.
•This equipment is not for use at video display work
stations according to BildscharbV.
For Canada
CAN ICES-3(A)/NMB-3(A)
For U.S.A.
This product contains a CR Coin Cell Lithium Battery
which contains Perchlorate Material - special handling
may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate/
FCC Note: This equipment has been tested and found
to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference when the equipment is operated in
a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a
residential area is likely to cause harmful interference
in which case the user will be required to correct the
interference at his own expense.
FCC Caution: To assure continued compliance,
(example - use only shielded interface cables when
connecting to other devices). Any changes or
modifications not expressly approved by the party
responsible for compliance could void the user’s
authority to operate this equipment.
The model number and serial number of this product
may be found on the surface of the unit. You should note
the model number and serial number of this unit in the
space provided and retain this book as a permanent
record of your purchase to aid identification in the event
of theft.
Model No.
Serial No.
Disposal may be regulated in your community due to
environmental considerations. For disposal or recycling
information, please visit Panasonic website: http://
www.panasonic.com/environmental or call
1-888-769-0149.
16 User Manual Document Version 2018-01
Precaution

Accessory/Optional Accessory Information
The following accessories are included:
Included Accessories
Accessories Quantity
AC adaptor
Part No.:PGLV1006 (KX-VC1000/KX-VC1300/KX-VC1600/
KX-VC1000SX/KX-VC1300SX/KX-VC1600SX)
Part No.:PGLV1011 (KX-VC1300A/KX-VC1600A)
Part No.:PGLV1017 (KX-VC2000/KX-VC2000SX)
1
Power cord Depends on country/area
Remote control
Part No.:N2QAYB001001 (KX-VC1000SX/KX-VC1300SX/
KX-VC1600SX/KX-VC2000SX/KX-VC1300A/KX-VC1600A)
Part No.:PGVF2294ZAV1 (KX-VC1000/KX-VC1300/KX-VC1600/
KX-VC2000)
1
Batteries (R6 [AA] dry cell) 2
Note
•The number and type of power cords may vary depending on the country/area of use. Please use
whichever is appropriate for the country/area.
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Optional Accessory
The following products are available as optional accessories.
Proprietary main video camera
Proprietary main video camera
12x optical/10x digital zoom
Pan/tilt function supported
Proprietary main video camera
12x optical/10x digital zoom
Pan/tilt function supported
Model No.: KX-VD170 Model No.: GP-VD151
Proprietary main video camera
3x optical/4x digital zoom
Pan/tilt function supported
Model No.: GP-VD131
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Boundary Microphone
Boundary Microphone
(Digital Interface Type)
(Proprietary cable included.
Cable length: approx. 8.5 m [28 ft])
Boundary Microphone
(Analogue Interface Type)
(Proprietary cable included.
Cable length: approx. 7 m [23 ft])
Model No.: KX-VCA001 Model No.: KX-VCA002
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Activation Keys
You can enhance the following types of features with an activation key. For details about the settings, refer to
"Activating Enhanced Features" (Page 158).
Model No. Product Name Activation
Key Type Target Model Description
KX-VCS302 Activation Key
(Multicast) Multicast
KX-VC1000
KX-VC1300
KX-VC1600
KX-VC2000
Enables the multicast
feature.
KX-VCS304 Activation Key (4 Point
Built-in MCU)
4 Point
Built-in MCU KX-VC1600
Enables the feature
for making
multiple-party video
conference calls with
10 parties, rather
than the default
maximum of 6
parties.
KX-VCS305
Activation Key (4 Point
Built-in MCU for
KX-VC2000)
4 Point
Built-in MCU KX-VC2000
Enables the feature
for making
multiple-party video
conference calls with
20 or 24 parties,
rather than the
default maximum of
16 parties.
KX-VCS314
Activation Key (4 Point
Built-in MCU for
KX-VC1000)
4 Point
Built-in MCU KX-VC1000
Can establish
connections with a
maximum of 4
parties.
KX-VCS351 Activation Key (Mobile
Connection)
Mobile
Connection
KX-VC1000
KX-VC1300
KX-VC1600
Connects to a mobile
device in IP Mode.
KX-VCS352
Activation Key (Mobile
Connection for
KX-VC2000)
Mobile
Connection KX-VC2000
Connects to a mobile
device in IP Mode.
KX-VCS402
Activation Key (HDMI for
KX-VC1000 Dual
Monitor)
HDMI Dual
Monitor KX-VC1000
Enables HDMI2
output.
KX-VCS701 Activation Key (NAT
Traversal 1 Year)
NAT
Traversal 1
Year
KX-VC1000
KX-VC1300
KX-VC1600
KX-VC2000
Extends the service
period of KX-VC
Series NAT Traversal
Service.
KX-VCS703 Activation Key (NAT
Traversal 3 Years)
NAT
Traversal 3
Years
KX-VC1000
KX-VC1300
KX-VC1600
KX-VC2000
Extends the service
period of KX-VC
Series NAT Traversal
Service.
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