Panasonic KX-VC1300 User manual

Model No. KX-VC1300/KX-VC1600
User Manual
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC1300/KX-VC1600: Software File Version 4.25 or later
Document Version: 2015-12
In this manual, HD Visual Communication is abbreviated as "HDVC".
In this manual, the suffix of each model number (e.g., KX-VCA001XX) is omitted unless necessary.
KX-VC1300SX/KX-VC1600SX
KX-VC1300A/KX-VC1600A
HD Visual Communication Unit

Introduction
Feature Highlights
Display
Video
camera
Display
Intranet
Microphone
Microphone
Video
camera
Display Display
Microphone
Video
camera
Computer
Internet
Router
NAT Traversal
Service
Router
Computer
Lifelike Video Conference Call
You can experience lifelike video conference calls with smooth, high-quality video and clear stereo*1 sound.
*1 If using 2 or more Digital Boundary Microphones, stereo output can be enabled through system settings (Page 115). When using
Digital Boundary Microphones and an Analogue Boundary Microphone together, stereo output may be unavailable depending on the
connection configuration (Page 28, Page 30).
Home Electronics-style Remote Control Operation and Simple, Easy to
Understand Graphical User Interface
You can make settings and perform operations using familiar remote control operations and a simple, easy to
understand interface.
Stabilised Communication Quality
In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to
maintain a video conference call’s image and sound quality. This allows video conference calls with stabilised
communication quality even over an Internet connection or mobile communication.
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Introduction

Dual stream (2 screens) compatible
You can send the image of your video camera and the image of your computer’s screen or a sub video camera
at the same time to the other party.
You can view the other party and check shared data at the same time to hold more realistic and interactive
meetings.
Dual network compatibility (KX-VC1600 only)
You can connect to different networks at the same time, such as your company’s internal network and the
Internet. This allows seamless connectivity with units both inside and outside of your company.
Multi-party connections
The KX-VC1300 has a built-in MCU and can establish multiple connections with a maximum of 4 parties. The
KX-VC1600 can establish multiple connections with a maximum of 6 parties standard, and is expandable to a
maximum of 10 parties. All devices have MCU functions built-in, allowing for flexible connectivity.
Note
•In this manual, 1 unit with a built-in MCU which connects to multiple sites simultaneously is referred
as to the "Main Site", and the sites connecting to the Main Site are referred to as "Sub Sites". A site
that establishes connections to multiple sites using a Profile Call (Page 50), or a site that adds a site
to the call during a 2-party video conference call with another site (Page 62) becomes the "Main
Site".
Selectable Video Source
By connecting your computer or video camera to the unit, you can show your computer’s screen or video
camera image to video conference call participants (Page 78).
Encrypted Communication
Packets sent for video conference calls can be encrypted to prevent packet leaks, tampering, or
eavesdropping.
KX-VC Series NAT Traversal Service
"KX-VC Series NAT Traversal Service" is a service that allows you to easily and affordably set up and operate
a communication environment for the HD Visual Communication Unit.*1*2*3 Also, complicated router
configuration is unnecessary, which allows even people who are not network administrators set up a
communication environment. Furthermore, you can assign the unit a unique number (Terminal ID), which
allows the unit to be called not by IP address, but with the unique 7-digit number. This means communication
can be initiated as if calling a telephone. Communication can also be encrypted, so that you can communicate
over the Internet safely and securely.
For details about KX-VC Series NAT Traversal Service, refer to the following web site:
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Introduction

http://panasonic.net/psn/products/hdvc/nat_traversal/index.html
*1 This service may be unavailable depending on the country/area of use. For details, contact your dealer.
*2 This service may be unavailable depending on your router’s type or your Internet connection environment. For details, contact your
dealer.
*3 IPv6 addresses cannot be used.
Making Video Conference Calls via SIP Server
By using a SIP server, you can establish video conference calls not just by IP address, but also by specifying
a SIP URI (SIP user name@SIP domain name) instead. If the other party uses the same SIP domain name
as you, you can make a video conference call by specifying only the SIP user name. For information about
supported SIP servers, contact your dealer.
Calling via an H.323 Gatekeeper
Going through an H.323 Gatekeeper allows communication of not just the IP address, by the H.323 extension
and the H.323 name as well. Contact your dealer regarding the gatekeepers that can be used.
Enhanced Features through the Use of Activation Keys
By using an activation key (sold separately), you can upgrade the features of the unit (Page 18). This allows
enrollment in the KX-VC Series NAT Traversal Service, and enables Mobile Connection and Multicast features.
If using the KX-VC1600, multiple connections can be made with up to 10 parties simultaneously.
Remote Video Camera Operation via Remote Control
You can move your own video camera up, down, left, and right as well as zoom in and out (Page 81). You
can also register up to 9 preset patterns of video camera direction and zoom level which allows you to easily
change the video camera’s direction and zoom level by selecting a preset (Page 84, Page 86). Additionally,
you can also use your remote control to control the other party’s video camera.*1
*1 To be able to control another party’s video camera, settings must be configured on the other party’s unit (Page 117).
IPv6 Address
Communication can be made using IPv6 addresses. IPv6 addresses can also be used for SIP Servers and H.
323 Gatekeepers.
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Introduction

Trademarks
•HDMI is a trademark or registered trademark of HDMI Licensing, LLC in the United States and other
countries.
•Polycom® is a trademark owned by Polycom, Inc. in the US and other countries.
•Microsoft, Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
•All other trademarks identified herein are the property of their respective owners.
Licences
•THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC
VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE
AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
•This product incorporates G.722.1 and G.722.1 Annex C licensed by Polycom®.
•This product incorporates Qt library licenced by Digia Plc. Please read "EULA" of system settings of this
product.
Open Source Software
Parts of this product use Open Source Software supplied based on the conditions of the Free Software
Foundation’s GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore,
please read license information about GPLs and LGPLs, and "License Info." of system settings of this product
before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC
LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who
contacts us at the contact information provided below, for a charge of no more than the cost of physically
distributing source code, a complete machine-readable copy of the corresponding source code and the
copyright notices covered under GPL, LGPL, and MPL. Please note that software licensed under GPL, LGPL,
and MPL is not under warranty.
Contact Information
http://www.panasonic.net/corporate/global_network/
Miscellaneous
About the Screen Shots and Illustrations in this Manual
The screen shots, illustrations and descriptions in this manual are based on using the KX-VC1600 (when used
with enhanced features). If you are using the KX-VC1300 or KX-VC1600 (without using the enhanced features),
please note that some displayed features will not be available for your model.
Copyright
The software used in this product uses source code from Radvision Ltd.
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Portions of this software are © 1996-2012 RADVISION Ltd. All intellectual property rights in such portions of
the Software and documentation are owned by RADVISION and are protected by United States copyright laws,
other applicable copyright laws and international treaty provisions. RADVISION and its suppliers retain all rights
not expressly granted.
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Table of Contents
For Your Safety ......................................................................................11
For Your Safety ...............................................................................................................11
Before Operation ....................................................................................13
Notes about Operation ...................................................................................................13
Data Security ...................................................................................................................14
Privacy and Right of Publicity .......................................................................................14
Precaution ...............................................................................................15
Precaution ........................................................................................................................15
Preparation .............................................................................................17
Accessory/Optional Accessory Information ................................................................17
Optional Accessory ........................................................................................................17
Part Names and Usage ...................................................................................................19
Main Unit (Front) ............................................................................................................19
Main Unit (Back) .............................................................................................................20
Remote Control ..............................................................................................................22
LED Indication ................................................................................................................24
Screen Standby ..............................................................................................................24
Connection and Preparation ..........................................................................................26
Device and Network Connection ....................................................................................26
Connecting the Unit ........................................................................................................27
Network Configuration Example .....................................................................................34
Preparing the Remote Control ........................................................................................36
Turning the Power On/Off ..............................................................................................37
Screen Display ................................................................................................................38
Home Screen (Idle Screen) ............................................................................................38
Menu Screen (Idle Screen) ............................................................................................40
Video Conference Call Screen .......................................................................................41
Entering characters ........................................................................................................43
About IPv6 Addresses ....................................................................................................43
Initial Settings ..................................................................................................................44
Starting a Video Conference .................................................................47
Making a Video Conference Call ....................................................................................47
Calling Using One-Touch Connection Numbers From the Home Screen ......................47
Calling from the Contact List (2-party Conference) ........................................................48
Calling Using Profile (Multiple-party Video Conference Calls) .......................................50
Calling by Entering an Address Directly .........................................................................52
Calling from the Call History ...........................................................................................55
Answering a Video Conference Call ..............................................................................58
Connecting to an MCU ....................................................................................................60
During Video Conference Calls ............................................................62
Adding Parties to an Existing Video Conference Call (Except Sub Sites) ................62
Disconnecting Parties During Video Conference Call .................................................64
Changing the Contents Sharing Method During Communication ..............................65
Changing the Screen Layout during a Video Conference Call ...................................66
Changing the Other Party’s Screen Display Layout ....................................................66
Changing the MCU Mode (Main Site Only) ...................................................................69
Changing the Setting of the Main Display (Main Site only) .........................................70
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Changing the Site Name Display (Main Site only) .......................................................72
Changing the Audio Settings for Other Parties (Main Site only) ................................72
Changing the Settings for Audio Mixing Sites (Main Site Only) .................................73
Adjusting the Volume .....................................................................................................74
Muting the Microphone ...................................................................................................75
Reducing Microphone Noise ..........................................................................................77
Displaying a Computer’s Screen and the Sub Video Camera’s Image ......................78
Controlling a Video Camera ..................................................................81
Controlling a Video Camera ...........................................................................................81
Registering a Preset .......................................................................................................84
Recalling a Registered Preset ........................................................................................86
Changing Video Camera Settings .................................................................................87
Displaying the Connection Status ........................................................92
Displaying the Connection Status .................................................................................92
Displaying Unit Information ...........................................................................................93
Contacts and Settings ...........................................................................94
Adding Contacts to the Contact List .............................................................................94
Registering a New Contact .............................................................................................94
Editing Contact Information ............................................................................................95
Deleting a Contact ..........................................................................................................95
Registering a Contact from the Call History ...................................................................96
Registering a Profile .......................................................................................................97
Registering a New Profile ...............................................................................................97
Editing Profile Information ............................................................................................100
Deleting a Profile ..........................................................................................................100
Making Local Site Settings ...........................................................................................101
Registering a Local Site ...............................................................................................101
Selecting a Local Site ...................................................................................................101
Deleting Local Site Information ....................................................................................102
Changing System Settings/Performing System Maintenance ..................................103
Setting the Unit Name ..................................................................................................106
Setting the Date and Time ............................................................................................106
Making Network Settings ..............................................................................................106
Making Connection Settings .........................................................................................109
Setting the MCU ...........................................................................................................111
Setting One-touch Connection Numbers ......................................................................113
Making Screen Standby Settings .................................................................................113
Making Sound Settings ................................................................................................114
Setting the MIC Position ...............................................................................................114
Making Remote Control Settings ..................................................................................116
Changing Video Camera Settings ................................................................................117
Making Language Settings ...........................................................................................117
Using Multicast .............................................................................................................118
Display Unit Information ...............................................................................................118
Checking Enhanced Features ......................................................................................118
Performing a Network Test ...........................................................................................119
Performing Self Diagnosis ............................................................................................119
Displaying the Licence Information ..............................................................................119
Displaying the End-User Licence Agreement ...............................................................119
Performing Remote Maintenance .................................................................................120
Making Administrator Menu Settings ..........................................................................121
Administrator Menu List ................................................................................................121
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Making Administrator Password Settings .....................................................................125
Making Encryption Settings ..........................................................................................125
Making Software Update Settings ................................................................................126
Making Connection Mode Settings ...............................................................................127
Making NAT Settings ....................................................................................................127
Making Call Type Settings ............................................................................................128
Making SIP Settings .....................................................................................................128
Making H.323 Settings .................................................................................................130
Making Codec Settings ................................................................................................131
Making Video Output Settings ......................................................................................132
Making Audio Input/Output Settings .............................................................................134
Making GUI Settings ....................................................................................................135
Making HDMI Settings ..................................................................................................135
Setting Shortcuts ..........................................................................................................136
Setting Local Site Selection ..........................................................................................136
Setting Multicast Tree ...................................................................................................136
Exporting Data ..............................................................................................................136
Importing Data ..............................................................................................................137
Activating Enhanced Features .....................................................................................138
Updating Software ........................................................................................................139
Initialising a Video Camera ...........................................................................................140
Performing System Initialisation ...................................................................................140
Using the KX-VC Series NAT Traversal Service ................................141
Using the KX-VC Series NAT Traversal Service .........................................................141
Preparations for Connections .......................................................................................141
KX-VC Series NAT Traversal Service Setup Procedure ..............................................141
Connect to the Internet .................................................................................................143
Obtain a Registration Key ............................................................................................143
To check the MPR ID (using the unit) ........................................................................143
To obtain a Registration Key (using a computer) ......................................................144
To display the Registration Key again (using a computer) ........................................145
Using Mobile Connection Enhanced Features ..................................149
Using Mobile Connection Enhanced Features ...........................................................149
Using Multicast .....................................................................................150
Using Multicast ..............................................................................................................150
About Multicast .............................................................................................................150
Multicast Operation ......................................................................................................151
Starting Multicast .......................................................................................................151
Ending the Multicast ..................................................................................................151
Handling of Trouble During a Multicast .....................................................................151
The Multicast Tree .........................................................................................................152
About the Network ........................................................................................................152
Setting the System ........................................................................................................153
Setting Multicast ...........................................................................................................153
Making Administrator Menu Settings ..........................................................................153
Registering the Multicast Tree ......................................................................................153
Starting a Multicast .......................................................................................................157
Starting a Multicast .......................................................................................................157
Starting a Multicast by Selecting the Multicast Target ..................................................157
Confirming the Transmission Status During a Multicast (Multicast Terminal) ..............159
Confirming the Transmission Status During a Multicast (Relay Terminal/Receiver
Terminal) ......................................................................................................................160
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Miscellaneous .......................................................................................161
Changing the Remote Control Batteries .....................................................................161
Cleaning the Unit ...........................................................................................................162
Input ......................................................................................................163
Inputting Letters and Numbers ....................................................................................163
Additional Information .........................................................................176
Troubleshooting ............................................................................................................176
Basic Operation ............................................................................................................176
Audio ............................................................................................................................182
System Settings ...........................................................................................................184
If These Messages Appear ..........................................................................................184
Registration Page of KX-VC Series NAT Traversal Service ........................................190
KX-VC Series NAT Traversal Service for this Device ..................................................191
If a message from the KX-VC Series NAT Traversal Service is displayed ..................192
Specifications .......................................................................................194
System Specifications ..................................................................................................194
Index............................................................................................................197
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