Panasonic KX-HDV230 User manual

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Panasonic KX-HDV130, KX-HDV230, KX-
HDV330, KX-HDV340 manual
A. General Information
1. Introduction
Welcome!
This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please
use this manual at initial operation. Some features differ from the features described in the
manufacturer's documentation.
The following pages describe the Panasonic KX-HDV130, KX-HDV230, KX-HDV330, KX-HDV340
system telephones.
Subject to alterations
Version 2 / 08.2019 (EN)
2. Used symbols
Type Icon Description
Notice Important information and notices that you
have to pay attention to.
Hint Useful hints that provide additional
information.
Action - is marked with a dash
Result of an
action ⇒ is marked with an arrow
List • is marked with a bullet point
3. Important notes
In order to use this IP telephone with your telephone system you will need a sound
broadband connection.

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If you only have a single circuit plug available (e.g. in home offices) but you would like to
be online with the laptop while using the Panasonic, you can connect the network cable
(RJ45) to your Panasonic telephone and use the built-in switch on the telephone to
connect your laptop directly to the telephone.
B. Initial operation
1. Adding an extension
All telephones you receive are preconfigured and connected to the telephone system.
2. “Hot desking”
The basic function of “Hot desking” allows cancelling the registration of existing users and
registering new users to your Panasonic device. This is useful when employees frequently change
their work station but don’t take along
their devices.
After completing the registration process, your configuration is automatically transferred to the new
telephone.
Step 1: Cancelling the registration of the current extension
Press the “Menu” softkey Select “Application” Select “Phone Setting” Select
“Logoff”
The registration of the extension has been successfully cancelled
Step 2: Registering the new extension
Press the “Menu” softkey Select “Application” Select “Phone Setting” Select “Log
on” Enter the extension number Press the “Enter” softkey to confirm Enter the
voicemail PIN Press the “Enter” softkey to confirm The new extension is now registered.
This may take some time.
C. Operation

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1. Basic functions
1.1. Keys/Connections overview
Please find an overview over all keys of the respective models below.
Panasonic KX-HDV130
Pos. Description
1 ENTER
Used to confirm the selected item.
2LCD display
3Soft keys
Used to select the item displayed on the bottom line of the display.
4Navigator key
5Ringer/Message Waiting/Missed Call Indicator
6 LINE/Program key 1
7, LINE/Program key 2
8Handset hook
9, Hold/Message
10 , Redial
11 , Headset
12 , MUTE/AUTO ANS
13 , Vol
14 , Cancel
15 Microphone
16 , SP-Phone
17 , Transfer
18 , Conf
19 Headset jack

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Panasonic KX-HDV230
Pos. Description
1ENTER
Used to confirm the selected item.
2Main LCD display
3Soft keys
Used to select the item displayed on the bottom line of the display.
4Navigator key
5CANCEL
6Ringer/Message Waiting/Missed Call Indicator
7Program keys
8Handset hook
9Headset jack
10 MESSAGE
11 Redial
12 Headset
13 MUTE/AUTO ANS
14 Vol
15 Hold
16 Microphone
17 SP-Phone
18 Transfer
19 Conf
20 Page key
21 Self-labeling LCD
22 DSS* keys

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23 DSS* page key
"DSS" stands for "Direct Station Selection".
Panasonic KX-HDV330/KX-HDV340
Pos. Description
1MENU
Displays the menu. Then content of the menu differ depending on the settings and mode.
2Touch display
3Home
4 Ringer/MEssage Waiting/Missed Call Indicator
5 Cancel
6Handset hook
7Message
8 Redial
9 Headset
10 MUTE/AUTO ANS
11 Vol
12 Hold
13 Microphone
14 SP-Phone
15 Transfer
16 Conf
17 Self-labeling LCD
18 DSS* keys

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19 DSS* page key
"DSS" stands for "Direct Station Selection".
Please note that the phone key labels differ based on country. Please find two available
models below.
Two available models of the KX-HDV line
1.2. Placing calls
There are various methods for placing a call
With the receiver
Pick up the receiver, enter the number and press [ENTER] to confirm the telephone number.

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or enter the desired telephone number and pick up the receiver.
With the speaker / microphone
Enter the telephone number and press .
Calling a number from the call list
Press the softkey and select [Call list] and confirm with [ENTER].
This displays the telephone numbers for the last missed, incoming and outgoing telephone
numbers. Select the respective telephone number using .
Select the respective telephone number and press [ENTER] to place the call.
Calling a number from the phonebook
Press the softkey to access the phone book.
Use the arrow keys to select the respective name. Alternatively, you can also use
the Search softkey to enter an initial (or additional letter) and confirm with the Enter softkey,
which displays a list of search results.
Select the respective phone book entry and press [ENTER] to place the call.
Dialing the number via function keys
Press the respective function keys on your telephone to place a call.
Refer to “2.2. Function keys” for options to program function keys.
Refer to the administration portal manual for instructions on configuring the function keys for
your extension.
1.3. Incoming call
There are various options for answering a call:
Using the receiver
Pick up the receiver.
With the speaker / microphone
Press the key.

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1.4. Missed calls
The telephone display indicates missed calls (e.g.: “Missed calls: 001”).
To view missed calls press the softkey and select [Missed call], then confirm with [ENTER].
Now, you can see a list of missed calls. Use to select the respective call.
1.5. Call pick-up
If the function keys (speed dial, busy field lamps (BFL), etc.) have been configured through the
administration portal and all parties are members of a pick-up group, you can pick up the call from
another extension.
(For details on configuring the busy field lamps (BFL), please refer to the administration portal
manual)
A flashing LED on the respective function keys indicates an incoming call (only for busy field lamps
(BFL)).
- Simply press the function key to pick up the call.
⇒ You have now picked up the call.
If the monitored extension (busy field lamp (BFL)) is busy, the LED for the respective function key is
consistently red.
1.6. Hold
Hold a call
- During an active call press the key.
⇒ The active call is now placed on “Hold”.
Returning to a call on hold
- Press the key again. The call is now active again.
⇒ The call is now active again.
1.7. Call waiting/Toggle calls
You have an active call. The call waiting tone indicates a second call is coming in. At the same time,
the signal lights up green (see right).

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- Press the key to accept the call.
- You can now toggle the calls by directly pressing the key. The active call is shown in the
telephone display.
To end a call, simply hang up the receiver during the active call.
1.8. Conference calls/Toggle calls
Your Panasonic system telephone allows you to place a 3-way call.
- Call party 1.
- Once party 1 has been reached, press the key. The active call is now placed on
“Hold”.
- Now call party 2 and wait until party 2 has been reached.
- Now press the key to activate the 3-way call. The display now indicates
Conference.
Removing a party from a conference call / toggling
- Press during a conference call.
⇒ Party 2 is placed on hold but you may continue speaking with party 1.
- To switch between the two parties (toggle), press the key.
- To end one of the calls, simply hang up while the call with this party is active.
⇒ The party is now disconnected.
- Press the key. You can now continue the call with party 2.
A conference call with more than 3 parties can easily be set up on the administration
portal: Please refer to the administration portal manual.
Toggle refers to switching between 2 different telephone calls. Toggle places one of the
parties on hold and they then hear the telephone system’s hold music while you continue
speaking to the other party.
1.9. Attended call transfer
In order to perform an attended call transfer follow the steps below:
- During an active call press the [Transfer/ ] key.

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- Now dial the party to whom you would like to transfer the call.
- To do so, enter the party’s telephone number and press [ENTER] to confirm.
- Wait for the other party to answer, then announce the call. If necessary, this step can also be
omitted.
- Press the softkey .
In case the other party declines the call ot does not answer, double press [CANCEL] to get back to
your caller.
1.10. Unattended call transfer
In order to perform an unattended call transfer follow the steps below:
- During an active call press the BLIND softkey.
- Now dial the party to which you would like to transfer the call.
- To do so, enter the party’s telephone number and press [ENTER] to confirm.
- Hang up the receiver.
1.11. Call forwarding
You can configure various call forwarding scenarios. For this purpose you can use the call
forwarding profiles.
Under the telephone menu you can only edit the default profle (catch all / always) to be found under
the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol or via
the administration portal. For more information, refer to the administration portal manual and the
Ncontrol manual.
The following call forwarding options are available. You can activate or deactivate call forwardings
via the telephone menu's call settings.
Permanent call forwarding (always)
All incoming calls will be forwarded directly to the predefined telephone number.
Forward if busy (busy)
New calls will be forwarded immediately, when coming in during an active call. This call forwarding
option functions only, if the Call Waiting function is deactivated.