Panasonic KX TPA 65 User manual

Panasonic
TPA60 & TPA65
Quick Reference Guide
Last updated: July 2019
The information in this guide applies to both the TPA60 & TPA65 phones. Configurations vary, and the screen displays used in this guide may not reflect those on your phone.
For more information, please contact your Rogers Business Support Representative.
Advantage Voice

4KX-TPA60: Viewing your phone keys and hardware
5KX-TPA65C: Viewing your phone keys and hardware
7Display
9Functional section
Contents
2

KX-TPA60: Viewing your phone keys and hardware
The Ringer/ Message Indicator is active when an incoming call arrives, the indicator blinks in accordance with
the LED pattern setting.
Headsets with a 2.5 mm mini pin jack can be used with this unit. (Not all operations with
the headsets can be guaranteed.)
The Talk Key is used to make or answer calls, or toggle between Receiver mode and Hands-free mode during a
conversation. Note: During a conversation using a headset, Hands-free mode does not work.
Ringer/Charge/Message Indicator
Headset Jack
Talk/Speakerphone Key
1
2
3
3
Status Meaning
Colour Light Pattern
Red On Charging
Slow Flashing A new missed call or Voicemail
Quick Flashing Incoming call
O ff - Full charge or the handset is not connected to the charger

4
KX-TPA60: Viewing your phone keys and hardware
The Hold/MSG key is used during a call to place
the call on Hold. In standby mode, this key can be
used to retrieve a call on hold if there one or used
to access your voicemail box while no calls are
taking place.
Used to turn Silent Mode on or off when pressed
for more than 2 seconds in standby mode.
The Line Key is used to confirm the line status or
seize a line.
Earphone that converts electrical signals into sound.
See Display section for more details.
The A/B/C keys (located from left to right) are
used to select the item displayed on the bottom
line of the display.
The XFER/CLR key is used to transfer a call to
another party, or to clear digits or characters.
Pressing the FUNC key followed by a keypad
number (0-9) allows you to perform various
common functions quickly such as Redial,
incoming logs or conference.
Allows the device’s Lithium Ion battery to be
recharged when placed in its appropriate cradle.
The Strap holes are used to attach phone straps.
Used when hands free is selected and allows
sound to be emanated from the device.
Hold/MSG Key
Silent mode Key
Line Key
Receiver
Display
Soft Keys
XFER/CLR Key
FUNC Key
Microphone
Charge Contacts
Strap Holes
Hands Free Speaker
5
6
7
8
9
10
The Power/Cancel Key is used to end calls, exit the
phonebook or Function mode. Press and hold this
key to turn the handset on or off.
Power/Cancel Key11
12
13
14
15
16
17
The Navigator Key includes four arrow keys and a center key. The arrow keys are used to adjust the ringer/
receiver volume or move the cursor to select an item. The center key is used to confirm a selection.
If in standby mode, pressing the keys below perform the following functions:
LEFT ( ◄ ) ® : Used to display the Incoming call log.
UP ( ▲ ) ® : Used to adjust the ringer volume.
RIGHT ( ► ) ® : Used to open the phonebook.*1
DOWN ( ▼ )®:
Short press: Used to display the Outgoing call log.
Long press: Used to display the line status.
CENTRE ® : Used to display the Menu
Note: In this user guide, when a procedure instructs you to “press OK”, you can also press the [CENTER] key to confirm the selection.
Navigator Key4

5
KX-TPA65C: Viewing your phone keys
and hardware
The Handset Hook keeps the handset stable when the unit is mounted on a wall.
The Ringer/Message Indicator is active when an incoming call arrives, the indicator blinks in accordance with
the LED pattern setting.
See Display section for more details.
The A/B/C keys (located from left to right) are used to select the item displayed on the bottom line of
the display.
Handset Hook
Ringer/Charge/Message Indicator
Display
Soft Keys
1
2
3
4
Status Meaning
Colour Light Pattern
Blue Slow Flash A new missed call or Voicemail
Quick Flash Incoming call
O ff - Power Off

6
KX-TPA65C: Viewing your phone keys
and hardware
The Message Key is used to access your
voicemail box.
Pressing the Function Key followed by a keypad
number (0-9) allows you to perform various
common functions quickly such as Redial,
incoming logs or conference.
The Redial Key is used to redial the last dialed
number.
The Mute Key is used to mute the microphone/
handset during a conversation .
The Volume Key is used to adjust the volume.
The Speakerphone Key is used for performing
hands-free operations.
The Line key is used to confirm the line status or
seize a line.
The Transfer/Clear key is used to transfer a call to
another party, or to clear digits or characters.
During talking, the Hold Key is used to place a call
on Hold. In standby mode, this key can be used to
retrieve a call on hold if there is one.
The CONF key is used to establish a multiple-party
conversation.
The Cancel Key is used to cancel the selected
item.
Headsets with a 2.5 mm mini pin jack can be
used with this unit. (Not all operations with the
headsets can be guaranteed.)
Message Key
Function Key
Redial Key
Mute Key
Volume Key
SP-PHONE/Speakerphone Key
Line Key
Transfer/Clear Key
Hold Key
CONF Key
CANCEL Key
Headset Jack
6
7
8
9
10
11
12
13
14
15
16
17
The Navigator Key includes four arrow keys and a center key. The arrow keys are used to adjust the ringer/
receiver volume or move the cursor to select an item. The center key is used to confirm a selection.
If in standby mode, pressing the keys below perform the following functions:
LEFT ( ◄ ) ® : Used to display the Incoming call log.
UP ( ▲ ) ® : Used to adjust the ringer volume.
RIGHT ( ► ) ® : Used to open the phonebook.*1
DOWN ( ▼ )®:
Short press: Used to display the Outgoing call log.
Long press: Used to display the line status.
CENTRE ® : Used to display the Menu
Note: In this user guide, when a procedure instructs you to “press OK”, you can also press the [CENTER] key to confirm the selection.
Navigator Key5

7
Display
1. Pictograph
2. Handset/Deskphone Status Info
Feature icon Description Feature Icon Description
Signal Strength Battery
Out of range Low Battery
Off Hook Incoming Call
Intercom Outgoing call
Voice Message Phonebook
Navigator Keys
Feature icon Description
Ringer Off
Silent Mode
Auto Answer
Base Number
Registration Number
Call Forwarding
Do Not Disturb

8
Display
6. Soft Keys – User programmable keys
a. Function Menus – Standby
Feature icon Description
Incoming Log – Enters the Incoming Call Log.
Ringer Volume – Accesses the "Ringer Volume" setting.
New Phonebook - Stores a new item in the Phonebook.
Handset Settings – Accesses the "Setting Handset" setting.
System Settings - Accesses the "System Settings" setting.
Memo Alarm - Accesses the "Memo Alarm" setting.
Feature icon Description
Phonebook - Opens the Phonebook
New Phonebook - Stores a new item in the Phonebook.
Outgoing Log - Enters the Outgoing Call Log.
Incoming Log - Enters the Incoming Call Log.
Mute - Turns the microphone mute feature on or off during
a conversation.
Noise Reduction - Turn the noise reduction feature on or off.
b. Function Menus – Off Hook
5. Handset/Deskphone number and name
Talk time (when the line is on a call) and incoming call display (when a call is received or recalled)
3. Time Display
Shows the current local time.
4. Date, New Message or Missed Call Display

9
Functional section
Placing Calls
When placing calls you can confirm that the number was dialed correctly before calling (pre-dialing) by
entering the number, then press
When placing calls you can confirm that the number was dialed correctly before calling (pre-dialing) by
or lift the handset on the TPA65C.
Cancel Calls
To cancel dialing, press or return handset on TPA65C.
Answering Calls
To answer an incoming call press or lift handset on TPA65C.
Ending a Call
To end a call press or replace handset on TPA65C.
Hands-free/Speakerphone Mode In hands-free mode, you can talk and hear the other party in a
conversation without using the handset. This mode is useful for performing other tasks during a
conversation, such as writing. If you press
conversation without using the handset. This mode is useful for performing other tasks during a
(on TPA-60) or (on TPA-65) during a conversation, you
can enable hands-free mode.
Cancelling hands-free mode
To cancel hands-free mode press or during a conversation.
Call Forwarding/DND
To have incoming calls automatically forwarded to another destination follow these steps:
1. In standby mode, press Function and then FWD or DND
2. Select the type of FWD or DND setting to apply.
The settings are as follows:
• DND: When Do Not Disturb is enabled all incoming calls are automatically rejected.
• Fwd(All): When Forward All Calls is enabled all incoming calls are forwarded.
• Fwd(Busy): When Forward Busy is enabled Incoming calls are forwarded only when your extension is in
use.
• Fwd(NA): When Forward No answer is enabled an incoming call is forwarded if you do not answer the
call within a certain amount of time.
Note: If a Forward setting is selected, enter a new forward destination number, or confirm and modify a
previously set forward destination number
Listening to Voicemail Messages
When you receive a Voice Message, “Voice MSG” is displayed, and will appear.
You can check your new messages by accessing your mailbox. Press and hold (on KX-TPA60) or
(on KX-TPA65C)

10
Functional section
Transferring a Call (With consultation)
You can transfer a call to another destination (extension or outside party).
To transfer [During a conversation):
1. Press
2. Dial the party you want to transfer to
3. Wait until the other party answers to announce the transfer
4. Press
Transferring a Call (Blind)
1. Answer call
2. After answering call, press during a conversation.
3. Dial the party you want to transfer to and press the button
4. Calling party and blind transfer party are now connected
Holding a Call
You can put a call on hold by holding the call at your extension:
1. To hold the current call press (on TPA60) or (on TPA65C)
2. To retrieve a call on hold (on TPA60) or (on TPA65C)
Parking a Call (Call Park)
You can use the Parking a Call feature as a transferring feature. The Park feature number must be set
beforehand. Contact Rogers Business technical support for further information.
To set this feature:
1. Press the
2. Dial the number where you want to park the call or dial # to park the call against your number
To retrieve a parked call
1. Press the
2. Dial the number where the call was parked and press # or press # if the call was parked against your
number
Depending on the telephone system the soft key might blink to show that the line has a parked
call. In this case, you can retrieve the call by pressing the blinking
soft key might blink to show that the line has a parked
soft key. However, to retrieve a
parked call using the soft key, the Call Park Retrieve feature number must be set beforehand. Contact
Rogers Business technical support for further information.

11
Functional section
Adjusting ringer volume
Adjusting the ringer volume or turning the ringer off while ringing.
To adjust the ringer volume:
1. Press
2. : ->
3. : Select the desired setting ->
To turn the ringer off while ringing:
1. Press
Call Logs
To display the Incoming and missed call log:
To adjust the ringer volume:
1. Select the Menu Button
2. Select the Incoming Log button
3. Select from “Missed Call”/”Answered Call”.
To display the Outgoing Call Log:
1. Select the
2. Press Ok
3. Press Menu
4. Select outgoing log
Conference Call
During a conversation, this feature allows you to add an additional party to your call and establish a
Conference Call.
Placing a Conference Call:
1. Press during a conversation.
2. Dial the party you want to add to the conversation.
3. Press the Conf button
To End a conference call:
1. Press or replace handset (off Hook)
Using the Directories:
1. Press the
2. Select Remote Phonebook”

12
Functional section
3. Select one of the following (see below for additional details)
• Enterprise directory
• Enterprise common directory
• Group directory
• Group Common directory
• Personal directory
4. Select the desired item and press
5. Enter the name or the first character(s) of the desired name and press
6. Select the desired phone number
7. Press
Enterprise Directory
This is a searchable list of all the users within your company. You can select an entry and press the Dial
key to call that number. You can enter a name to search using the phone’s dial pad. To see the entire
directory, enter * into the search box.
Note: If you do not wish to have your name and number listed in the Enterprise Directory, contact Rogers
Business Technical Support at 1-877-742-9249 to have your privacy setting updated.
Enterprise Common Directory
The Enterprise Common Directory allows you to view the common contact (names and phone numbers
only) of the enterprise.
Group Directory
The Group Directory enables you to view the contact details such as work, extension, and mobile
numbers of contacts. You can query by name, phone number, extension etc.
Note: If you do not wish to have your name and number listed in the Enterprise Directory, contact Rogers
Business Technical Support at 1-877-742-9249 to have your privacy setting updated.
Group Common Directory
This is the directory allowing the group members to view the common contacts (names and phone
numbers only) within the same group.
Note: Only the Group Administrator can make changes to this directory.
Personal Directory
The Personal Directory enables you to view, add, modify or delete details such as names and phone
numbers of the contacts in your personal directory stored on the server.

13
Functional section
Replacing the Battery (TPA60 only)
If the battery level indicator displays as empty when the batteries should have been fully charged, the
batteries, may need to be replaced. Before replacing the batteries, make sure the low battery warning
is displayed, then turn off the power to prevent memory loss. Replace the batteries and charge the new
batteries for 6 hours. If you replace the batteries before the low battery warning appears, the battery
strength icon may display an incorrect reading. In this case, use the handset as normal with the new
batteries installed.
When the low battery warning is displayed, charge the batteries for 6 hours. The battery strength icon
will then display the correct reading.
Battery Installation:
Open the battery cover, insert the batteries, and close the cover as indicated below