Panasonic KX-TD1232E User manual

Digital Super Hybrid System
User Manual
MODEL
KX-TD816E/KX-TD1232E
Please read this manual before connecting the
Digital Super Hybrid System.
Panasonic
Panasonic
D816D816
DIGITALSUPERHYBRIDSYSTEM
D1232D1232
DIGITALSUPERHYBRID SYSTEM
Panasonic Panasonic

ii
Thank you for purchasing the Panasonic Digital Super Hybrid System.
You can forward your call to a voice
processing system and let callers leave their
messages in your mailbox when you are
unable to receive calls.
☞ 2-77
This system optionally supports the DECT
system. A DECT Portable Station (PS) can be
used in the system with other wired telephone.
☞ DECT Portable Station
This system can record or print out call
information: date, time, extension no., dialled
no., duration, etc.
☞ Consult your dealer.
This system can connect digital and analog
Panasonic proprietary telephones. Single line
devices such as a single line telephone,
facsimile, cordless telephone, voice
processing system, etc. can also be
connected. ☞1-4
This system can double the extension capacity
by connecting a proprietary telephone and a
single line telephone. The proprietary
telephone can share the extension with
another single line telephone. Furthermore,
you can connect a Panasonic digital
proprietary telephone and
a single line telephone to
one jack and use them as
individual extensions.
☞1-5
DECT System
Date
06/24/99
06/24/99
Time
10:03 AM
11:07 AM
Ext
123
223
• • • • • • •
• • • • • • •
• • • • • • •
More Extensions
Call Record
(Station Message Detail Recording)
Telephones
Saves on telephone charges
(Automatic Route Selection)
This system chooses the most cost-effective
carrier based on the outside number dialled
and the time called.☞
2-9
Voice Mail Integration
Note:
In this manual, the last letter of each model number is omitted.
D1232
D1232
D1232
D1232
A
B
C
D1232
D1232
D1232
D1232
Message Message
Message Message
Message Message
D1232
D1232

REMOTE
SYSTEM INTER
CONNECTION
8CO/ISDN
4CO/ISDN
Warning: Static sensitive connectors
Precaution
iii
WARNING
THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS
BECOMING ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD
IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.
DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE
POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND
RECONNECT THE POWER FIRST.
THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY
REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT
SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.
THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE
EQUIPMENT AND IS EASILY ACCESSIBLE.
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
The following icons are used frequently in this manual.
ConditionsHints
WARNING
Static sensitive devices are used. To protect
printed circuit boards from static electricity, do
not touch connectors indicated to the right.
To discharge body static, touch ground or
wear a grounding strap.
!!
!!

iv
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
Attention
• Keep the unit away from heating appliances and electrical noise generating devices such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the unit.
• This unit should be kept free of dust, moisture, high temperature (more than 40˚C) and vibration,
and should not be exposed to direct sunlight.
• Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
• If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into
the telephone line. If the telephone operates properly, do not reconnect the unit to the line until the
problem has been repaired by an authorised Panasonic Factory Service Centre. If the telephone
does not operate properly, chances are that the problem is in the telephone system, and not in the
unit.
• Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.
The serial number of this product may be found on the label affixed to the unit. You
should note the model number and the serial number of this unit in the space provided
and retain this manual as a permanent record of your purchase, to aid in identification in
the event of theft.
MODEL NO.:
SERIAL NO.:
For future reference
APPROVED for connection to
telecommunication systems
specified in the instructions for
use subject to the conditions set
out in them.
KX-TD1232
NS / 1010 / 235 / R / 604365
APPROVED for connection to
telecommunication systems
specified in the instructions for
use subject to the conditions set
out in them.
KX-TD816
606055

v
Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electric storm. There may be a
remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a
fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS

vi
1-2
1-3
1-4
1-5
Table of Contents
Capacity
Names and Locations
Connection Example
Adding Another Telephone in Parallel
Overview
2-2
2-8
2-8
2-10
2-14
2-16
2-21
2-23
2-24
2-24
2-25
2-26
2-28
2-29
2-29
2-34
2-35
2-37
2-38
2-40
2-41
2-42
2-43
2-43
2-47
2-48
2-51
2-52
2-53
2-53
2-56
2-58
2-60
2-60
2-62
2-64
2-65
2-66
2-67
2-68
2-68
2-69
2-69
2-70
2-72
2-73
2-73
2-76
2-77
2-82
2-82
2-84
2-85
2-86
Before Operating the Telephones
Making Calls
Basic Calling
Easy Dialling
Redial
When the Dialled Line is Busy or There is No Answer
Calling without Restrictions
Alternating the Calling Method
Receiving Calls
Answering Calls
Answering Hands-free
Answering a Call Ringing at Another Telephone
Answering a Call via an External Speaker
During a Conversation
Holding a Call
Talking to Two Parties Alternately
Transferring a Call
Answering a Call Waiting
Three-party Conversation
Saving a Number
Mute
Letting Other People Listen to the Conversation
Before Leaving Your Desk
Forwarding Your Calls
Forwarding Calls from a Receiving Group
Showing an Absent Message on the Caller’s Telephone Display
Preventing Other People from Using Your Telephone
Leaving a Call Distribution Group
Making / Answering an Announcement
Paging
Paging a Person and Transferring a Call
Answering a Paged Announcement
Setting the Telephone According to Your Needs
Setting the Alarm
Refusing Incoming Calls
Receiving a Call Waiting
Denying the Paged Announcement
Displaying Your Number on the Called Party and Calling Party’s Telephone
Preventing Your Number Being Displayed on the Called Party’s Telephone
Preventing Your Number Being Displayed on the Calling Party’s Telephone
Denying Other People the Possibility of Picking up Your Calls
Turning on the Background Music
Checking the Day / Night Service Status
Setting the Parallel Connected Telephone Ringer
Clearing the Feature Settings at Your Extension
Using User-supplied Equipment
If a Doorphone / Door Opener is Connected
If a Host PBX is connected
If a Voice Processing System is Connected
Using the Display Proprietary Telephone
Calling Using the Call Log
Recording a Call Log
Denying Other People the Possibility of Seeing Your Call Log
Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235
Operation

vii
3-2
3-2
3-3
3-4
3-4
3-5
3-7
3-8
3-9
3-10
3-15
Extension Control
Assigning Level of Service
Changing the Settings
System Control
Forwarding a Waiting Call
Day / Night Service
Turning on the External Background Music
Recording Outgoing Messages
Using the ANSWER / RELEASE Button
Hotel Use Features
Printing the System Working Report
Operator
Operation
4-2
4-2
4-4
4-7
4-8
4-8
4-14
4-15
4-16
4-23
4-24
Customising Your Phone (Station Programming)
Initial Settings
Customising the Buttons
Charge Fee Management
Customising Your System (System Programming)
Programming Information
Date and Time Set (000)
System Speed Dialling Number Set (001)
System Speed Dialling Name Set (002)
Extension Number Set (003)
Extension Name Set (004)
Customising
Your
Phone & System
6-2
6-7
6-10
6-17
6-20
6-21
Troubleshooting
Feature Number List
Directory
What is This Tone?
Specifications
Quick Reference Card for a Single Line Telephone
7-2 Index
Index
5-2
5-4
5-6
5-9
5-11
5-12
5-13
5-15
5-16
5-23
5-25
5-26
5-27
5-33
5-33
5-34
5-40
Safety Instructions
Before Operating the DECT Portable Station
Operation
Making Calls
Receiving Calls
Redial
Holding a Call
Transferring a Call
Using the Call Directory
Using Your PS in Parallel with the Wired Telephone
Locking the Keypads
Selecting the Feature Button on the Display
Other Operations
Customising Your PS
Programming Information
PS Programming
PBX Programming
DECT
Portable Station
Appendix
Overview Operation Operator
Customising
DECT
Portable Station
Appendix Index

Overview
This section briefly outlines your system.
Overview
D1232
DIGITALSUPERHYBRIDSYSTEM
Panasonic
Panasonic
Panasonic
Panasonic
D816
DIGITAL SUPER HYBRID SYSTEM

Capacity
1-2 Overview
You can connect the following number of outside lines, wired extensions and wireless extensions to your
system.
Basic With optional System
System units Connection
KX-TD816
Outside line 0 12 —
Wired extension 8 16 —
Wireless extension*016—
KX-TD1232
Outside line 0 38 38
Wired extension 16 32 64
Wireless extension*06464
D1232
DIGITALSUPERHYBRIDSYSTEM
Panasonic
Panasonic
Panasonic
Panasonic
D816
DIGITAL SUPER HYBRID SYSTEM
•Actual capacity will depend on the number or/and type of units
connected to the system. For details, consult your dealer.
•* This is the maximum number of DECT portable stations that
you can register.

Names and Locations
Overview
Overview 1-3
To open the front cover
1. Loosen the two screws on the right side of the main unit.
The two screws are attached to the front cover with springs so
that they will not be lost.
2. Open the front cover in the direction of arrow .
To close the front cover
1. Reverse the steps above.
A
KX-TD816
Inside view
KX-TD1232
Inside view
D816D816
DIGITALSUPERHYBRID SYSTEM
Panasonic
Serial Interface
(RS-232C)
Ground Terminal
Battery Adaptor
Connector
AC Inlet
Power Indicator
D1232D1232
DIGITAL SUPER HYBRID SYSTEM
PanasonicPanasonic
Serial Interface
(RS-232C)
Ground Terminal
Battery Adaptor
Connector
AC Inlet
Power Indicator
External Music Jack 2
Paging Jack 2
Door Opener Jack
Doorphone Jack
Extension Connectors
Paging Jack 1
External Music Jack 1
System Clear Switch
Reset Button
Paging Jack 2
Paging Jack 1
External Music Jack 2
External Music Jack 1
System Clear Switch
Reset Button
Door Opener Jack
Doorphone Jack
Extension Connectors
D1232D1232
DIGITALSUPERHYBRIDSYSTEM
Panasonic
Panasonic
A
Screw
Screw

1-4 Overview
Connection Example
This diagram shows you a connection example including optional equipment.
: needs Optional Cards or Adaptor.
PanasonicPanasonic
D1232
DEGITALSUPERHYBRIDSYSTEM
PanasonicPanasonic
D1232
Panasonic
DECT
Printer or Personal Computer
Battery Adaptor Car Battery
Doorphone Door Opener
Single Line Telephone
External Music Source
External Speaker
Amplifier KX-T7436
KX-T7431
KX-T7433
KX-T7440
Data Terminal
Cordless Phone
Telephone Answering
Machine with Facsimile
Voice Processing System
To AC Outlet
To Outside Lines (with Lightning Protectors)
To Extensions
Cell Station (CS)
DECT Portable Station

Overview
Overview 1-5
Adding Another Telephone in Parallel
A Panasonic proprietary telephone and a single line telephone, including a facsimile, cordless telephone,
etc., can be connected to one extension jack in parallel. There are two types of parallel connections.
• Parallelled Telephone Connection
–Any proprietary telephone and a single line telephone
These telephones share the same extension number. Follow Method 1 or 2.
To ring the single line telephone, set to ring (on) if necessary. (“Setting the Parallel Connected
Telephone Ringer”)
• EXtra Device Port (XDP)
–Digital proprietary telephone and a single line telephone
Each telephone has a different extension number and can work individually. For more information,
contact your dealer. Follow Method 2 or 3.
Method 1
2-conductor wiring cord
Connect pins “A”and “B”.
Proprietary Telephone Single Line Telephone
4-conductor wiring cord
For a digital proprietary telephone:
Connect pins “L”and “H”only.
(“A”and “B”are not required.)
For an analog proprietary telephone:
Connect pins “A”and “B”and “L”and “H”.
D1232 D1232
DIGITALSUPERHYBRID SYSTEM

Adding Another Telephone in Parallel
1-6 Overview
Method 2
Method 3
Digital Proprietary Telephone Single Line Telephone
4-conductor wiring cord
Connect pins “A”, “B”, “L”and “H”.
2-conductor wiring cord
Connect pins “A”and “B”.
Digital Proprietary TelephoneSingle Line Telephone
D1232 D1232
DIGITALSUPERHYBRID SYSTEM
<Back of the KX-T7400 Series DPTs>
To single line
telephone
To system
<Back of the KX-T7200 Series DPTs>
To single line
telephone
To system
TO TEL
LCD ADJ
PUSH
TO EMSS
D1232 D1232
DIGITALSUPERHYBRID SYSTEM
4-conductor wiring cord
Connect pins “L”and “H”.2-conductor wiring cord
Connect pins “A”and “B”.
Master
socket Master
socket
Master
socket

Operation
This chapter shows you how to operate each feature
step by step.
Read this chapter to become familiar with the many
useful features of this system.
Operation

Before Operating the Telephones
2-2 Operation
What kind of telephone can be used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary
telephone (PT) such as the KX-T7436. Operate the feature depending on the telephone you are using.
If you are using a Panasonic proprietary telephone with a special function button such as and/or
has a display (D – PT), you can follow the operation with the button or display messages
for easy programming.
If you use a large display telephone (e.g. KX-T7436), you can follow the displayed messages to operate
the features.
If your telephone does not have function buttons and/or a display, you may operate the unit by entering
a feature number instead. Follow the available operation with your telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected
proprietary telephone.
REDIAL
Feature Numbers
To operate certain features, you need to enter specified feature numbers (and an additional parameter,
if required).
There are two types of feature numbers as follows:
• Flexible feature number
• Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other
numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the
default numbers (factory installed) are used for operations.
A flexible number is shown as (half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in the “Feature Number List” (Appendix).
If you use a single line telephone which does not have the “”or “#” keys;
it is not possible to access features that have “ ” or “#” in their feature numbers.
Tones
You will hear various tones, during or after an operation, for confirmation. Refer to “What is This
Tone?” (Appendix).
0
• If you use a Panasonic proprietary telephone
which does not have function buttons, you may
change one of the unused flexible buttons to a
function button. Refer to “Customising the
Buttons” (Customising Your Phone & System).
!!
!!

Operation 2-3
Operation
Display
In this manual, you will see “the display ...”. This refers to the display of a Panasonic proprietary
telephone. If your telephone is not a Panasonic proprietary telephone with a display, the message will
not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. For
example, when you set the Do Not Disturb feature, the display shows “Do Not Disturb”. Some
proprietary telephones also give you easy access to operations. A message is displayed depending on
the operation. By pressing the corresponding button on the side or bottom of the display, or rotating a
jog dial, you can access the desired feature. For example, if turning background music on becomes
available, “BGM” will be shown on the display. Follow the instructions in each operation.
Furthermore, depending on the display proprietary telephone,
you can operate features or make calls using the display
message. Refer to “Using the Display Proprietary Telephone”.
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on the
display. Refer to “Customising Your System – Programming Information” (Customising Your Phone &
System).
Examples
The displays and the illustrations shown as examples are from a telephone connected to the
KX-TD1232.
Restrictions
Some features may be restricted at your extension under system programming. Consult your manager
or dealer.
BGM
RINGRING BGMBGM
CONTCONT
WEDJAN0103:00P
WED JAN01 03:00P
ExtensionSTASpeed
Extension STA Speed
FeaturesSYSSpeed
Features SYS Speed
CallLog
Call Log

Before Operating the Telephones
2-4 Operation
Icon Descriptions
The following icons show you the feature availability, notes and action to operate the features.
While operating the unit, you can easily refer to the Icons noted on the inside back cover of this manual.
OR
1
8
8
8
9
to
OR
(CO)
Seize an external line (One of the
following).
•Press the CO button.
•Dial automatic line access number 9.
•Dial outside line number 81 to 88.
Press the Call button on the Doorphone.
Press the Recall button on a single line
telephone.
Wait for an answer.
Talk.
You will hear a confirmation, dial or ring
tone.
C. Tone: confirmation tone
D. Tone: dial tone
R. Tone: ring tone
This feature cannot be operated with a
single line telephone.
Enter the account code.
account code
extension no.
Dial an extension number.
Related Programming Title
See “Programming”, if necessary.
Off-hook (One of the following).
•Lift the handset.
•Press the SP-PHONE button.
•Press the MONITOR button. (To start
talking, lift the handset.)
On-hook (One of the following).
•Hang up.
•Press the SP-PHONE button.
•Press the MONITOR button.
Press the corresponding function button
on the proprietary telephone. (See to
“When You Use a Panasonic Proprietary
Telephone”.)
desired no.
Enter the required number.
<Example>
phone no.
Dial the telephone number.
(Recall)

Operation 2-5
Operation
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful
function buttons listed below. These buttons make operations simple. The illustrations may differ from
the buttons on your telephone.
AUTO ANSWER
MUTE
AUTO ANSWER / MUTE: Used to receive
an incoming intercom call in the hands-
free mode or mute the microphone during
a conversation.
ANSWER: Used to answer an incoming
call.
AUTO DIAL
STORE
AUTO DIAL / STORE: Used for System
Speed Dialling or storing program
changes.
(CO)
CO: Used to make or receive an outside
call. A Loop-CO button supports all lines.
Pressing this button seizes an idle line
automatically. (Button assignment is
required.)
Also used as the desired function
buttons. (Button assignment is required.)
(Only the CO “number”(e.g. 1, 2) may be
shown on some telephones.)
CONF
Conference: Used to establish a three-
party conversation.
FLASH / RCL

FLASH / RCL: Used to send a flash
signal to the Central Office or another
connected PBX. Or used to disconnect
the current call and make another call
without hanging up.
FWD/DND
Function: Located beside the display.
Used to perform the displayed function or
operation.
Call Forwarding / Do Not Disturb:
Used to perform Call Forwarding or Do
Not Disturb.
Jog Dial: Used to adjust the volume and
the display contrast or select desired items
for each function.
HOLD
HOLD: Used to place a call on hold.
INTERCOM
INTERCOM: Used to make or receive an
intercom call.
MESSAGE
MESSAGE: Used to leave a message
waiting indication or call back the party
who left the message waiting indication.
MONITOR
MONITOR: Used for hands-free dialling.
You can monitor the party’s voice hands-
free.
PAUSE
PROGRAM
PAUSE: Used to insert a pause during
dialling. Used to enter the programming
mode instead of using the PROGRAM
button.
(PF)
PROGRAM: Used to enter and exit the
Programming mode.
Programmable Function: Located on the
upper part of the CO button or on the DSS
Console. Assigns the desired button and
used to access the stored function. Mostly
used as a one-touch dialling button.
(Only the “F and number”may be shown on
some telephones.)
REDIAL
(SAVE)
REDIAL: Used to redial.
RELEASE
RELEASE: Used to disconnect the line.
SAVE: Used to store a dialled phone
number and redial.
(DSS)
DSS: Used to access the extension.
(Only the “S”may be shown on some
telephones.)
ANSWER

MODE
MODE: Used to shift the display to access
various features.

Before Operating the Telephones
2-6 Operation
Using a Jog Dial
The Jog Dial can be used for the display contrast and the volume control or you can search for desired
items on the display. Rotate the Jog Dial in the either direction as desired. The contrast or the volume
level and the items will change as follows:
Left
(counter-clockwise)
Level decreases
To the previous item
Right
(clockwise)
Level increases
To the next item
Before Operating the Telephones
If the term is in parentheses like (Account) in this
section, it means a flexible button has been made into
an “Account”button.
SP-PHONE
Soft: Used to perform a function or
operation appearing on the bottom line of
the display.
Speakerphone: Used for the hands-free
operation.
TRANSFER
TRANSFER: Used to transfer a call to
another party.
SHIFT
SHIFT: Used to alternate between the
subfunctions on the display.
SELECT
SELECT: Used to select the displayed
function or to call the displayed phone
number.