Phoenix Contact TOPMARK NEO User manual

Original operating instructions
Startup and operation of the laser marking
system TOPMARK NEO

2020-12-15
PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany
phoenixcontact.com
108546_en_02
Startup and operation of the laser marking system
TOPMARK NEO
This user manual is valid for:
Designation Revision Order No.
TOPMARK NEO 1012015
TOPMARK NEO SET 1012018
Original operating instructions
UM EN TOPMARK NEO, Revision 02

Table of contents
108546_en_02 PHOENIX CONTACT 3 / 44
Table of contents
1 For your safety ...........................................................................................................................5
1.1 Identification of warning notes ............................................................................... 5
1.2 Requirements on the operating personnel............................................................. 5
1.3 Field of application................................................................................................. 6
1.4 Safety notes .......................................................................................................... 7
1.5 Shutdown and disposal ......................................................................................... 9
1.6 Meaning of the safety symbols ............................................................................ 10
2 Installation and startup .............................................................................................................11
2.1 Scope of supply................................................................................................... 11
2.2 Unpacking ........................................................................................................... 12
2.3 Requirements for the installation location ............................................................ 13
2.4 Setup................................................................................................................... 14
2.5 Overview of the laser marker ............................................................................... 15
2.6 Connecting the extraction system........................................................................ 16
2.7 Setting the extraction system............................................................................... 17
2.8 Operating with extraction systems from other manufacturers .............................. 18
2.9 Connecting the laser marker................................................................................ 19
2.10 Switching the laser marker on and off.................................................................. 20
3 Operation .................................................................................................................................21
3.1 Device menu ....................................................................................................... 21
3.2 Materials and magazines..................................................................................... 24
3.3 Creating print jobs ............................................................................................... 25
3.4 Loading and removing UCT and UC*/PP material ............................................... 26
3.5 Marking LS material............................................................................................. 28
4 Maintenance and troubleshooting ............................................................................................31
4.1 Opening the hood over the processing area........................................................ 32
4.2 Cleaning the processing area.............................................................................. 33
4.3 Cleaning the protective glass of the laser lens..................................................... 34
4.4 Replacing the protective glass of the laser lens................................................... 35
4.5 Cleaning the bar code scanner............................................................................ 36
4.6 Troubleshooting................................................................................................... 37
4.7 Transporting and returning a product................................................................... 38

TOPMARK NEO
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A Appendix ..................................................................................................................................39
A 1 Ordering data ...................................................................................................... 39
A 2 Technical data ..................................................................................................... 40
A 3 Approvals and declarations ................................................................................. 41
A 4 EU declaration of conformity................................................................................ 42
Please observe the following notes ..................................................................... 43
How to contact us................................................................................................ 44

For your safety
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1 For your safety
Read this user manual carefully and keep it for future reference.
1.1 Identification of warning notes
1.2 Requirements on the operating personnel
The operator of this device must ensure that the user has read and understood these oper-
ating instructions.
The operator of this device is obligated to comply with relevant safety guidelines and stan-
dards. Do not perform any cleaning or maintenance work that extends beyond the steps de-
scribed here.
Only Phoenix Contact or personnel authorized and qualified by Phoenix Contact may carry
out further work. This applies in particular to work that involves removal of housing parts and
covers.
This symbol indicates hazards that could lead to personal injury.
There are three signal words indicating the severity of a potential injury.
DANGER
Indicates a hazard with a high risk level. If this hazardous situation is not avoided,
it will result in death or serious injury.
WARNING
Indicates a hazard with a medium risk level. If this hazardous situation is not
avoided, it could result in death or serious injury.
CAUTION
Indicates a hazard with a low risk level. If this hazardous situation is not avoided,
it could result in minor or moderate injury.
This symbol together with the NOTE signal word warns the reader of actions that
might cause property damage or a malfunction.
Here you will find additional information or detailed sources of information.

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1.3 Field of application
The TOPMARK NEO laser marker is only suitable for marking material from
Phoenix Contact. The material must be authorized for marking with the TOPMARK NEO.
The following materials from Phoenix Contact are suitable for marking: LS, UCT, UC*/PP,
and UM. You may only mark complete material (applicable to UCT, UC*/PP, and UM).
Using other materials may damage the device. If unauthorized materials are used, there is
risk of combustion.
You can operate the TOPMARK NEO using the accompanying marking software or via the
control panel.
You must always operate the TOPMARK NEO with a suitable extraction system for drawing
in particles and gas residues. Any other or additional use is not intended.
The device is state-of-the-art and complies with recognized safety-related rules and regula-
tions. Despite this, risk of injury or death could occur for users or third parties, and the device
or other property could be damaged while operating the system.
You may only use the device while in proper working order and only for the intended pur-
pose. Users must act safely, be aware of potential dangers, and comply with these operat-
ing instructions. Do not make changes to the device.
Monitor the device during the marking process so that you can actuate the EMERGENCY
SWITCH-OFF button if a malfunction occurs.
Do not tamper with the safety equipment. Bridging safety circuits can have serious conse-
quences.
The operator of the device must ensure that the maintenance recommendations and re-
quirements specified by Phoenix Contact are observed and followed.
This device is not suitable for use at locations where children might be present.

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1.4 Safety notes
Health and environmental hazards from byproducts of laser machining
Machining with lasers can generate byproducts that are hazardous to health and the envi-
ronment. These can be carcinogenic and harmful to the lungs. This applies in particular to
byproducts when laser marking LS material.
Always operate the TOPMARK NEO with a properly installed extraction system. You can
acquire this from Phoenix Contact separately or in a set together with the TOPMARK NEO.
In this case, always read the operating instructions for use accompanying the extraction
system prior to installation as well as the safety notes in these instructions.
Always operate the TOPMARK NEO with a properly installed extraction system. If you wish
to install a different extraction system, a bypass plug is available.
During cleaning and maintenance work, wear disposable polypropylene gloves and a class
3 respirator. Use a suitable extraction system when cleaning the processing area.
Life-threatening danger from mains voltage
There is life-threatening voltage present inside the housing. Therefore, do not remove hous-
ing elements or covers. You are only permitted to open the cover over the processing area
because there are no hazardous voltages there.
Electrical safety
The TOPMARK NEO is designed for power grids with an AC mains voltage according to the
rating plate. Only connect the device to sockets with a ground conductor contact.
Switch off the device before connecting or disconnecting it from other systems (such as an
extraction system or a computer). Only connect the device to interfaces that carry a safety
extra-low voltage (SELV).
Disconnect the TOPMARK NEO completely from the mains before carrying out mainte-
nance work. Never operate the device if components are damaged or if covers are open.
Also observe the general work regulations, regulations for electrical safety, and the local
regulations at the installation site.
The device is equipped with an EMERGENCY STOP button. When you press the button,
the power supply to the laser and controller is interrupted. To reestablish the power supply,
turn the EMERGENCY STOP button until it unlatches. Then switch the device off and back
on again. Restart the software.
Laser safety
During operation as intended, the device meets the requirements for class 1 lasers in accor-
dance with DIN EN 60825-1. The accessible laser radiation is not dangerous under reason-
ably foreseeable conditions.
Within the housing there is a hazard due to class 4 laser radiation. The laser beam is invis-
ible and only becomes visible when smoke develops. It is very dangerous for the eyes and
skin. Even scattered or invisible radiation can be dangerous. The laser radiation can pose
fire and explosion hazards.
Do not operate the device with the housing elements or covers damaged. Do not remove
the housing elements or covers. You are only permitted to open the cover over the process-
ing area because laser radiation cannot be emitted when the processing area is open.

TOPMARK NEO
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Do not carry out repairs or adjustments when the laser is switched on. They may only be per-
formed in the presence of a laser safety officer.
The possibility exists that the laser safety pane could break. Therefore, monitor the device
during the marking process so that you can actuate the EMERGENCY SWITCH-OFF button
if a malfunction occurs.
The operator of the laser unit is responsible for ensuring compliance with the safety
measures. Further information, accident prevention regulations, and operating instructions
for all laser protection classes can be found in the applicable directives.
You must always operate the laser marker with a suitable extraction system for drawing in
particles and gas residues. Any other or additional use is not intended.
Radio interference
This is a Class A item of equipment (EN 55032). When using the equipment in residential
areas, it may cause radio interference. In this case, the operator is obligated to take appro-
priate measures.
Information on handling magnets
The scope of delivery includes four neodymium magnets which can be used to affix LS ma-
terial to the adapter plate.
Swallowing several magnets can lead to life-threatening intestinal complications. Ensure
that the magnets are kept out of the reach of children.
Magnets can impair the function of pacemakers and implanted defibrillators. A pacemaker
can be switched to test mode and cause discomfort. A defibrillator may cease to operate.
Ensure that persons wearing such devices keep a sufficient distance away from magnets.
Warn persons carrying such devices before they approach magnets.
Neodymium magnets are brittle. If two magnets collide, they may splinter. Sharp-edged
splinters can be catapulted over several meters and cause eye injuries. Prevent the collision
of neodymium magnets.
The magnets contain nickel. Some people may have an allergic reaction to contact with
nickel. Avoid prolonged skin contact with the magnets.
Magnets generate a long-range, strong magnetic field. They can damage televisions, lap-
tops, computer hard drives, credit and debit cards, data carriers, mechanical watches and
clocks, hearing aids, and speakers, among other devices. Keep magnets away from any de-
vices and objects that could be damaged by strong magnetic fields.

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1.5 Shutdown and disposal
Shutdown In order to shut down the TOPMARK NEO, disconnect it from the mains power supply and
all other devices and secure it against unauthorized start-up.
Storage For storage, observe the general storage conditions and store the device in the original
packaging. The original packaging can be ordered from Phoenix Contact. For the ordering
data, please refer to “Ordering data” on page 39.
Disposal Machining with lasers can generate byproducts that are hazardous to health and the envi-
ronment. These can be carcinogenic and harmful to the lungs. Surfaces or modules that
have been contaminated with these harmful substances have to be cleaned by qualified
personnel or disposed of separately at suitable collection points in accordance with legal
regulations.
Used devices contain valuable recyclable materials, which should be utilized. The modular
design means that the device can be disassembled into its component parts. Dispose of the
decontaminated used device via appropriate collection sites.
Waste key for the disposal of contaminated filters in accordance with the European Waste
Catalog Ordinance: AVV 150202.

TOPMARK NEO
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1.6 Meaning of the safety symbols
On the device, various safety symbols inform the user of hazards.
To ensure that the user is alerted to potential hazards, never remove, damage, or cover the
safety symbols.
The device is delivered with a sticker in English affixed to the back. Stickers in other lan-
guages are enclosed. Failing to affix a sticker in the relevant national language voids
the device’s operating permit. The operator is obliged to affix a sticker in the rele-
vant national language (included in the scope of delivery) next to the English
sticker.
Figure 1-1 Locations of the safety symbols
1
2
3
Table 1-1 Safety symbols
Pos. Safety symbol Meaning
1 Life-threatening danger from mains voltage
Do not remove housing elements or covers.
2 Health hazard as well as fire and explosion hazard due to class 4 laser
Within the housing, there is a hazard due to class 4 laser radiation. For this reason, the
user should never remove housing elements or covers.
This laser radiation is very dangerous for the eyes and skin. Even scattered or invisible
radiation can be dangerous. The laser radiation can pose fire and explosion hazards.
Maintenance work with the housing opened may be carried out only by service personnel
authorized and qualified by Phoenix Contact and only when the laser is switched off.

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2 Installation and startup
2.1 Scope of supply
Laser marker TMN-ADAPTER PLATE LS
Adapter plate for operating with
LS material
Protective caps for laser lens
Marking templates Power cable
TMN-FRAME-LS
Holding plate, for light LS materi-
als
Network cable (LAN)
Original operating instructions
with EU declaration of conformity
Magnets for additional, flexible af-
fixing of LS materials
Data carrier with original operating
instructions and further links
ø 47 ø 90

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2.2 Unpacking
WARNING: Risk of injury from heavy load
The step of unpacking the TOPMARK NEO is a job for two people.
Retain the original packaging for subsequent transport or storage. If lost, the original pack-
aging can be ordered from Phoenix Contact.
Figure 2-1 Unpacking and repacking theTOPMARK NEO
Unpacking The device is delivered on a pallet (3) in a vertical position.
• Remove the lashing straps (2).
• Lift the carton (1) upwards to remove.
• Remove the carton together with the accessories kit (4).
• Remove the top foam pad (5).
• Have two persons lift the TOPMARK NEO (6) from the bottom foam pad (8).
A set of four handles (7) is available (TMN-HANDLE SET, Order No. 1012105) as an acces-
sory. The handles can be screwed into the sides of the base.
Repacking Repack the unit in reverse order.
1
2
3
4
5
6
7
8

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2.3 Requirements for the installation location
NOTE: Damage to theTOPMARK NEO
Observe the following notes.
• Only operate the TOPMARK NEO in a dry environment that is protected against mois-
ture such as splash water or mist.
• If water condensation forms, this could impact the operational safety. Avoid significant
temperature fluctuations and do not bring the device into operation until it has acclimat-
ed to room temperature.
• Do not operate the device near high-voltage lines.
• The installation site must be free of any mechanical loads. Vibrations and impacts can
damage the device and its components.
• Do not expose the device to excessive dust.
• Heat accumulation may damage the device. Ensure sufficient ventilation. Make sure
the ventilation slots (see Figure 2-4) are not obstructed.
• Set up the device so that the shaded clearances are complied with (see Figure 2-2).
Figure 2-2 Clearances and dimensions of theTOPMARK NEO
~580
~751
100100
~521
~625
280
200
50

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2.4 Setup
Set the TOPMARK NEO on a table or similar surface that is suitable for the load. The table
has to stand on a level floor with sufficient bearing capacity.
WARNING: Risk of injury from heavy load
The step of unpacking the TOPMARK NEO is a job for two people.
• Take the components of the device out of the packaging.
• Two people should work together to place the device on the table.
•Open the cover and, if necessary, remove the protective cap from the laser lens.
When using the Phoenix Contact extraction system:
• Place the extraction system on the floor near the laser marker.
• Lock the wheel brakes of the extraction system.
Figure 2-3 Setting up theTOPMARK NEO
Extraction system available
as an option or in a set

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2.5 Overview of the laser marker
2.5.1 Operating elements and connections
Figure 2-4 Front an connections on the back side
2.5.2 EMERGENCY STOP button
Figure 2-5 EMERGENCY STOP button
EMERGENCY STOP but-
ton
Actuating the EMERGENCY STOP button interrupts the power supply to the laser and con-
troller.
• To reestablish the power supply, turn the EMERGENCY STOP button until it unlatches.
• Then switch the device off and back on again.
• Restart the software.
1EMERGENCY STOP button 7Ethernet/LAN port
2Output magazine 8Connection for power cable
3Processing area 9On/off switch
4Control panel 10 Connection for suction tube
5Infeed magazine 11 Hood with laser safety pane
6Connection for extraction system 12 Ventilation slots
1
2
3
4
5
6
7
8
9
10
11
12

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2.6 Connecting the extraction system
WARNING: Risk of injury
Always read the operating instructions accompanying the extraction system prior to
installation. Observe the safety and warning instructions contained in the instructions.
Figure 2-6 Installing the Phoenix Contact extraction system
• Connect the Phoenix Contact extraction system in the following order:
• The device and extraction system must be switched off.
• Connect the interfaces on the device and the extraction system using the connecting
cable (1). The cable is included with the extraction system.
• Connect the device (2) and the extraction system (5) to the suction tube (3). The tube
is included with the extraction system.
• Attach the tube to the device (at position 2) by turning the screw located there.
• Secure the tube to the extraction system (5) using the accompanying tube clamp (see
operating instructions for extraction system).
• Connect the extraction system to the power grid using the cold device cable (4).
For further details on connecting the extraction system supplied by Phoenix Contact,
please refer to the operating instructions accompanying the extraction system.
11111111
3
2
4
5

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2.7 Setting the extraction system
Figure 2-7 Extraction
Set the extraction system according to the accompanying operating instructions.
The suction power of the extraction system supplied by Phoenix Contact is set automati-
cally to match the relevant material using the accompanying software. Please note that this
function is not available on other extraction systems.

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2.8 Operating with extraction systems from other man-
ufacturers
WARNING: Health and environmental hazards from byproducts of laser ma-
chining
Machining with lasers can generate byproducts that are hazardous to health and the
environment. These can be carcinogenic and harmful to the lungs.
• The operator of the laser unit is responsible for ensuring compliance with the safety
measures.
• Always operate the TOPMARK NEO with a properly installed extraction system.
• Make sure that the extraction system is always switched on during operation. In order
to operate the device with an alternative extraction system, you will require a bypass
plug (TMN-BP, Order No. 1012081).
• Secure the suction tube on the device using the screw on the TOPMARK NEO. (For a
description, refer to “Connecting the extraction system” on page 16).
• Always use the laser marker with a suitable extraction system for drawing in particles
and gas residues. Any other or additional use is not intended.
Check the effectiveness of the extraction system regularly.
Operate the laser marker only with a properly installed extraction system. You can acquire
this separately or in a set together with the TOPMARK NEO.
Advantages:
– Only the extraction system supplied by Phoenix Contact can guarantee maximum op-
erational safety.
– This extraction system is perfectly adapted to be used together with the TOPMARK
NEO. Both units communicate via the data interface. If the filter needs changing, the
system indicates this automatically.
– The software regulates the extraction power automatically, which reduces energy re-
quirements and operating noise.

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2.9 Connecting the laser marker
NOTE: Damage to the laser marker
The laser marker is designed for operation with a voltage of
100 V AC ... 240 V AC/50 Hz ... 60 Hz.
Figure 2-8 Connecting the power and computer
Connecting the power
supply (1)
• Make sure that the laser marker is switched off.
• Connect the power cable of the laser marker with the connection socket.
• Then connect the power cable to a socket with ground conductor contact.
Connecting a computer
(2)
• Connect a computer to the laser marker either directly using the supplied Ethernet ca-
ble or via a network.
• Only connect the laser marker to a network that is multicast-capable.
• Install the software on the computer.
The PROJECT complete marking software is available to download at
phoenixcontact.net/product/1050453.
NOTE: Connection problems when removing the network cable when live
The laser marker is not hot-plug-capable. Before removing the network cable, switch
off the laser marker and the connected computer.

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2.10 Switching the laser marker on and off
Figure 2-9 On/Off switch on the TOPMARK NEO
WARNING: Health and environmental hazards from byproducts of laser ma-
chining
Machining with lasers can generate byproducts that are hazardous to health and the
environment. These can be carcinogenic and harmful to the lungs.
• The operator of the laser unit is responsible for ensuring compliance with the safety
measures.
• Always operate the TOPMARK NEO with a properly installed extraction system.
• Make sure that the extraction system is always switched on during operation. If you in-
tend to operate the device with an extraction system from another manufacturer, you
will require a bypass plug (TMN-BP, Order No. 1012081).
Check the effectiveness of the extraction system regularly.
Switching on • Switch on the computer.
• Switch on the extraction system.
• Switch on the laser marker.
Switching off • Exit all applications and shut down the computer.
• Switch off the laser marker.
• Switch off the extraction system.