Pitney Bowes DM125 Manual

Operator Guide
Canada English Version
Digital Mailing System DM125

SV62667 Rev. A 10/11
©2011 Pitney Bowes Inc. All rights reserved. This book may not be
reproduced in whole or in part in any fashion or stored in a retrieval
system of any type or transmitted by any means, electronically or
mechanically, without the express, written permission of Pitney Bowes.
We have made every reasonable effort to ensure the accuracy and
usefulness of this manual; however, we cannot assume responsibility
for errors or omissions or liability for the misuse or misapplication of
our products.
Due to our continuing program of product improvement, equipment
and material specifications as well as performance features are
subject to change without notice. Your digital mailing system may not
have some of the features described in this book. Available features
vary, depending on the model of your mailing system, installed
options, system software level, how your system is set up and the
country it is designed to operate in.
E-Z Seal, Postage By Phone, and PC Meter Connect™ are
trademarks or registered trademarks of Pitney Bowes Inc.

iv
Industry Canada
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) is an indication of the maximum
number of devices allowed to be connected to a telephone interface. The
Ringer Equivalence Number (REN) of this terminal equipment is 1.0. The
termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the RENs of all devices does
not exceed five.
The abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that Industry
Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment.
Servicing
This equipment is not intended to be serviceable. Please refer to the
warranty information if problems occur. The responsible party is Pitney Bowes
Canada. All service and supply inquiries can be done by calling 1-800-672-
6937 and following the telephone prompts. Customer Service
Representatives are available Monday through Friday, 8:00 AM - 8:00 PM ET.

v
Machine Identification
Product Name: DM125 Digital Mailing System
Model Number: PREC
Resources
For direct questions or support, call the Pitney Bowes Customer
Centre 1.800.672.6937 (M-F 8:00 AM to 8:00 PM E.T.) or visit
www.pitneybowes.ca.
To order Pitney Bowes supplies and accessories, go to:
www.pitneybowes.ca and click on Supplies
www.pitneybowes.ca and click on My Account
To download the latest version of PC Meter Connect™software, go to:
www.pitneybowes.ca/support/default.asp and click the link to
download the software to your PC for installation.
To contact the Canada Post (CPC), visit: www.canadapost.com
Pitney Bowes Contact List

vii SV62667 Rev. A
Table of Contents
1 • Introduction
What's in this Guide ................................................................. 1-2
About Your Digital Mailing System ........................................... 1-3
Postal Requirements................................................................ 1-3
Sections of the Meter Stamp.................................................... 1-4
About IntelliLink™ .................................................................... 1-4
About Constant Connection (LAN Network) ............................ 1-5
About PC Meter Connect™Desktop Application...................... 1-5
Other Sources of Information................................................... 1-6
Important Safety Notes ............................................................ 1-7
Important Telephone Safety Instructions.................................. 1-8
2 • Getting to Know Your System
Parts of the Machine ................................................................ 2-2
Control Panel ........................................................................... 2-4
Connections on Back of Machine ............................................ 2-6
3 • Running Mail
Powering Up and Accessing Home Screen ............................. 3-1
Checklist Before Running Mail................................................. 3-2
Checking Funds (Postage) Availability in Machine .................. 3-3
At a PC Using PC Meter Connect™.................................. 3-3
At Mailing Machine ............................................................ 3-3
Printing a $0.00 Meter Test Print.............................................. 3-4
Selecting an Account to Track Postage (Optional)................... 3-5
Adding an Advertisment to Meter Indicia (Optional)................. 3-6
At a PC Using PC Meter Connect™.................................. 3-6
At Mailing Machine ............................................................ 3-7
Applying Postage - Basics ...................................................... 3-8
Processing Lettermail With the Optional Scale........................ 3-9
Processing Lettermail Without the Optional Scale..................3-11
Processing a Parcel With Optional Parcel Rating Module ..... 3-13
Processing a Parcel Without Parcel Rating Module .............. 3-15
Adding Postage to Correct Mail Piece ................................... 3-18
Correcting a Date on a Mail Piece ......................................... 3-20
Printing a Statement of Mailing or Manifest Payment ............ 3-22
Checking and Clearing Batch Count...................................... 3-24

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Table of Contents
SV62667 Rev. A
4 • Printing Options
Printing Options Overview ....................................................... 4-1
Printing a $0.00 Meter Test Print.............................................. 4-2
Sections of the Meter Stamp.................................................... 4-3
Auto-Advance of Printed Date for the Meter Stamp................. 4-3
Manually Advancing Printed Date for the Meter Stamp ........... 4-3
Setting the Machine to Today's Date........................................ 4-6
Bypass Printing and Seal Envelope Only ............................... 4-6
Printing Date and Time on Incoming Mail ................................ 4-7
Printing Ad, Date, and Time on Incoming Mail ......................... 4-8
Printing an Envelope Ad on Incoming Mail .............................. 4-9
Adjusting Horizontal Print Position .........................................4-11
5 • Normal and Custom Presets
What is a Preset?..................................................................... 5-1
Why Should I Use Presets? ..................................................... 5-1
Normal Preset ......................................................................... 5-2
Viewing the Values of the Normal Preset .......................... 5-3
At a PC Using PC Meter Connect™..................... 5-3
At Mailing Machine ............................................... 5-4
Defining a Normal Preset (Systems With Scales Only)..... 5-5
Custom Presets ...................................................................... 5-6
Selecting a Custom Preset ............................................... 5-7
At a PC Using PC Meter Connect™..................... 5-7
At Mailing Machine ............................................... 5-7
Defining a New Custom Preset ......................................... 5-8
Viewing the Values of a Custom Preset ............................ 5-9
At a PC Using PC Meter Connect™..................... 5-9
At Mailing Machine ............................................. 5-10
Editing a Custom Preset Name ........................................5-11
Deleting a Custom Preset.................................................5-11

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Table of Contents
SV62667 Rev. A
6 • Adding Postage/Connecting to Data Centre
Postage and Your Machine ...................................................... 6-1
Establishing Communications Between Your Machine
and the Pitney Bowes Data Centre..................................... 6-1
Downloads from the Data Centre to Machine .......................... 6-2
Using a LAN Network (Constant Connection) to Establish ..............
Communications with the Data Centre .................................. 6-5
Using PC Meter Connect™ to Establish
Communications with the Data Centre ............................... 6-6
Using Analog Phone Line to Establish
Communications with the Data Centre ................................ 6-7
Checking Funds (Postage) in Machine .................................... 6-8
At a PC Using PC Meter Connect™..................... 6-8
At Mailing Machine ............................................... 6-8
Checking Your Postage in
Phone® Account Balance ................................................... 6-9
At a PC Using PC Meter Connect™..................... 6-9
At Mailing Machine ............................................... 6-9
Adding Postage...................................................................... 6-10
At a PC Using PC Meter Connect™................... 6-10
At Mailing Machine ..............................................6-11
Printing a Funds (Postage) Report ........................................ 6-13
Performing CPC Meter Inspection ......................................... 6-14
At a PC Using PC Meter Connect™................... 6-10
At Mailing Machine ..............................................6-11
Downloading Files or Updating System ................................. 6-16
At a PC Using PC Meter Connect™................... 6-16
At Mailing Machine ............................................. 6-16
Settings for Connecting to the Data Centre .............................. 6-17
Phone Parameters (for analog line to Data Centre)...............6-17
LAN Settings (for LAN Internet to Data Centre) .............. 6-20
Firewall Settings (for PC connections to Data Centre).... 6-21
Distributor Values (for both analog line and PC
connections to Data Centre)......................................... 6-22

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Table of Contents
SV62667 Rev. A
7 • System Options
System Options Overview........................................................ 7-1
Basic Options........................................................................... 7-2
Advancing Date for Printing Postage................................. 7-4
At a PC Using PC Meter Connect™..................... 7-2
At Mailing Machine ............................................... 7-3
Setting the Machine to Today's Date ................................. 7-5
Adjusting the Contrast of the Display ................................ 7-5
Turning Features (Already Installed) On and Off............... 7-6
Setting Date, Time, and Timeouts ..................................... 7-8
Setting Postage Funds Warnings .................................... 7-14
At a PC Using PC Meter Connect™................... 7-14
At Mailing Machine ............................................. 7-14
Setting Lock Code and Passwords.................................. 7-15
Setting Scale Options (if Optional Scale is Purchased)) . 7-17
Advance Options.................................................................... 7-21
Change Language ........................................................... 7-21
System Withdrawal (Withdrawing Postage Funds) ......... 7-22
Run Install Mode.............................................................. 7-24

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Table of Contents
SV62667 Rev. A
8 • Standard Accounting
Standard Accounting Overview................................................ 8-1
Activating/Setting Up Standard Accounting Option.................. 8-2
Turning On Standard Accounting ............................................. 8-4
Turning Off Standard Accounting ............................................. 8-5
Turning On Account Passwords (Globally) .............................. 8-6
Turning Off Account Passwords............................................... 8-7
Creating an Account................................................................. 8-8
Editing Account Names and Setting Up Passwords ................ 8-9
Selecting an Account ..............................................................8-11
Displaying Account Totals ...................................................... 8-12
Printing a Single Account Report ........................................... 8-13
Printing a Multi-Account Summary Report............................. 8-14
At a PC Using PC Meter Connect™................... 8-14
At Mailing Machine ............................................. 8-15
Clearing an Account............................................................... 8-16
Clearing all Accounts ............................................................. 8-17
Deleting an Account ............................................................... 8-18

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Table of Contents
SV62667 Rev. A
9 • Reports
Overview of Reports ................................................................ 9-1
Printing a Report ...................................................................... 9-2
Printing on an Envelope or Tape Strip............................... 9-2
Printing to an Attached Printer........................................... 9-2
Register Report (Funds Report)............................................... 9-3
Add Postage Report................................................................. 9-4
Single Accounts Report (Standard Accounting) ....................... 9-5
Multi-Account Summary Report (Standard Accounting) .......... 9-6
At a PC Using PC Meter Connect™..................... 9-6
At Mailing Machine ............................................... 9-7
Account List Report (Standard Accounting) ............................. 9-8
System Setup Report............................................................... 9-8
Rates Summary Report ........................................................... 9-9
Configuration Report.............................................................. 9-10
Error Report ........................................................................... 9-10
10 • Maintenance
Messages Indicating Ink Cartridge Replacement .................. 10-1
Messages Indicating Waste Ink Tank Replacement............... 10-1
Printing a $0.00 Meter Stamp ................................................ 10-1
Replacing the Ink Cartridge ................................................... 10-2
Filling the Moistener............................................................... 10-4
Maintaining the Moistener...................................................... 10-5
Removing and Cleaning the Moistener Brush................. 10-5
Removing/Cleaning the Moistener Wick and Holder....... 10-7
Replacing the Print Head ....................................................... 10-8
Running Print Tests.............................................................. 10-12
Test Print........................................................................ 10-13
Purge............................................................................. 10-14
Replacement of Print Head or Cartridge ....................... 10-15