Pitney Bowes DM100i Series User manual

DM100i/DM125/DM200L/DM225
Digital Mailing Systems
Quick Install Guide
US English Edition
Shipping & Mailing
Postage management

Contents
Quick Install Guide
(this document)
Mailing System
Scale
(optional)
StackerBase
(DM200L / DM225 only)
Quick Reference
Ethernet Cable
LAN Adapter
(DM125 / DM225 only)
Power Cord USB Cable
Moistener
and EZ-Seal
(optional)
PBI Ink Cartridge
(Reorder #793-5)
Print Head
in Package
Tape Sheets
postage
tape sheets

1
Use the included LAN Adapter (only available with DM125/DM225
models) to connect to your network. Follow Step 3. Connect via
LAN setup.
If a direct LAN connection is not available (DM100i/DM200L and/
or DM125/DM225 clients without LAN capability), please install the
PC Meter Connect™ Desktop application, available online at www.
pitneybowes.com/support/pcmc. After you’ve installed the PC Meter
Connect Desktop Application, follow the onscreen instructions, which
will guide you through the rest of the system setup process. You won’t
need to refer to this Quick Install Guide again.
Step 1. Remove the shipping materials.
Step 2. Connect.
Open the top cover of the meter and remove any
packing material, protective foam, or tape that may
be present. Close the cover.
If you’re replacing another Pitney Bowes meter with
this one, you’ll need to first remove the postage
funds from your old meter. Refer to the
“return” or “transfer” documents provided.
For best results, we strongly encourage you to follow the steps in this
guide in sequential order.
RequestServiceSupport,OrderSuppliesor
CheckPostageAccountBalanceOn-Line
www.pb.com
Select“MyAccount”
orcall
1-800-522-0020
ProductDescription
DMXXX
PXXX
XXXXXXX
SerialNumber
ProductCode(PCN)
Request Service Support, Order Supplies or
Check Postage Account Balance On-Line
www.pb.com
Select “My Account”
or call
1-800-522-0020
Product Description
DMXXX
PXXX XXXXXXX
Serial NumberProduct Code (PCN)
You’ll need to connect to the Pitney Bowes
Data Center to add postage funds, download
software updates, and perform USPS required
inspections.
!
!

2
Plug one end of the Ethernet cable included
in the kit into a network connection on the
wall. Plug the other end of the Ethernet
cable into the network adapter as shown.
Step 3. Connect via LAN setup.
DM125/DM225
Connect the short USB extension cable (approximately 6”) from the
back of your meter to the LAN adapter as shown. Make sure that the
other two ports remain open, as shown by the red Xs in the diagram.
Step 4. Plug your meter into a power outlet.
Connect the power cord from the back of your meter to a power outlet.
Choose a power outlet that is not controlled by a wall switch, so the
meter stays powered on.
If you have this model, turn the
On/Off switch on.
Power
Power
On/Off Switch
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3
Step 5. Select you language.
When you power on the meter, it will perform a brief self-check
process, after which you can select the language you wish to use.
Simply press the small round button next to your language choice.
Make sure that your meter is set to the correct local time. Otherwise,
the Post Office may return your mail unsent. You’ll set hours first,
then minutes.
HH:
If the hour value displayed (HH) is correct, simply select OK and
Continue. If the hour value is wrong, key in the correct value
before pressing OK and Continue.
Step 6. Set your local time.

4
Important: You must set the AM/PM correctly. If the local time is off by
12 hours then your system may print the wrong date on your mail, which
could result in its rejection by the Post Office.
!
Check one last time, paying special attention to the AM/PM setting.
If the current local time is correct, select This is correct.
Step 6. Set your local time. (continued)
Again, if the minutes value displayed (MM) is correct, simply
select OK and Continue. If the minutes value is wrong, key in
the correct value before pressing OK and Continue.

5
Next, you should see the
following prompt. Follow
steps A-F to install the print
head.
C. Remove the print
head from its packaging.
Peg
Peg
Tape Strip
A. Open the top cover.
B. Unlatch and flip up
the ink cartridge guard.
Ink Cartridge Guard
When you open the cover
the screen will show this prompt.
Step 7. Install the print head.

6
Remove the tape strip
from the bottom of the
print head.
Slide the print head pegs
into the lower set of grooves.
Tabs
Step 7 Install the print head. (continued)
Squeeze the tabs and push
the print head flush against
the meter walls.
Remove the plastic cap
from the bottom of the
print head.
OR
Depending on
your model
D.
E. F.
Important: In order to prevent damage to your meter, be careful while
performing this step.
!

7
Remove the ink cartridge
from the bag. The silver
foil strip on the bottom
of the cartridge should
remain in the bag when
the cartridge is withdrawn.
Drop the cartridge in next
to the print head. The label
on the top of the cartridge
should face front.
Close the guard and
click to secure.
Close the top cover. The
meter will automatically
prepare the ink cartridge
for use.
Step 8. Install the ink cartridge.
“CLICK”
A.
C.
B.
D.

8
Step 9. Print a test pattern.
When prompted, insert a spare envelope
or a tape sheet for a test print.
Good test print - no missing lines Poor test print
If the test print is good, press the green Yes/Enter
button on the front of the meter.
If the test print is poor, press No to perform
additional maintenance.
No Yes/Enter
For proper printing,
position mail flat
against registration
wall and gently slide
mail to the right on
feed deck.
The system will detect
the envelope and
automatically pull it
through the printing
mechanism.
Registration
Wall
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9
For troubleshooting see page 18.
i
For your security, your meter is not shipped with preloaded postage.
• Select Yes/Enter to transfer postage into the meter.
When your account is accessed at the Postage-by-Phone Data Center,
you will see your current balance (Prepaid) and your current credit
line (Other). You can transfer some (or all) of the postage funds you’ve
already purchased (Prepaid) in the next step.
PBP
= Postage by Phone
It is simply your
account balance.
i
If connected via
LAN and balance
inquiry is successful,
you may leave the
LAN adapter and
cable connected on
a permanent basis.
i
Step 10. Check your available funds for postage.

10
• Select Continue.
Step 11. Fill your meter with postage.
Now you fill your meter by transferring postage from your account.
Key in the amount of postage you wish to add, in whole dollars.
Press Yes/Enter or No for a receipt.
No Yes/Enter

11
To print a receipt, follow the screen directions.
Step 12. Print your postage receipt.

12
In this last step you’ll download the current USPS rates and install any
additional features you may have ordered.
• Select Get update now.
• Your system will auto-install the
updates.
Follow the screen prompts.
• When the software installation
process has finished, select
Continue.
Step 13. Update your software.
.
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13
• Select OK.
To customize your meter settings and learn all about using your system,
see the Operator Guide, or check the Quick Reference Guide.
Step 14. Congratulations! You’re ready to start using
your Mailing System.
Optional Steps: Install any additional components.
DM100i / DM125
platform
If your system came with the optional scale, attach it now. The
scale consists of two pieces. Place the platform on top of the base
unit, making sure the pegs on the platform are inserted into the
corresponding holes in the base unit.
DM100i / DM125
base unit
DM200L / DM225
base unit
DM200L / DM225
platform

14
Optional: Install your moistener.
Moistener
Release Lever
The optional moistener allows you to
moisten, seal, and apply postage to your
envelopes—all in one smooth step.
Position the moistener on the left side of
the deck as shown. Hold down the blue
release lever and slide moistener from
left to right, with the lip of the moistener
above the deck.
Optional: Install your scale
Position the assembled scale as shown. Now plug the connector on the
bottom of the base unit into the matching connector on your system.
DM200L / DM225
DM100i / DM125
You’ll need a scale code
to calibrate the scale. If
you have just attached
your scale, key in the
correct scale code for
your location. Codes for
each state can be found
in the back of this guide
on Page 19-20. Select
Continue.
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15
Fill the moistener reservoir with
Pitney Bowes E-Z Seal sealing
solution. You may fill it later if you
don't plan on moistening and
sealing envelopes right now.
Solution
Level
Deck
Lip
Optional: Install your moistener. (continued)
Optional: Install your stacker.
The stacker is a tray that catches your processed mail. Position the
stacker next to the system as shown. Just slide it into place. It does
not connect mechanically to the system.
Stacker

16
Frequently asked questions
Where can I download the PC Meter Connect Desktop application?
The PC Meter Connect Desktop application can be downloaded here:
www.pitneybowes.com/support/pcmc.
Why must I add postage funds to my meter?
For your safety, and to prevent any unauthorized use, your meter is
shipped without postage funds in it. The money you paid when you
signed up for your DM system has been deposited into your “Postage-
by-Phone” (PbP) account, and is immediately available to you. You will
be required to transfer an amount from your PbP account into the meter
during the installation process. Please note that this is not an additional
expense — you’re just moving over the money you deposited when you
acquired your meter.
What is PC Meter Connect?
PC Meter Connect is a small desktop application you install on your PC
to allow your meter to connect to the Pitney Bowes Data Center through
your PC’s Internet connection. It allows for faster, more efficient postage
refills and system software updates.
How do I run the PC Meter Connect Desktop application?
After installing PC Meter Connect, you should see its icon on
your Windows desktop. Launch the application by double-
clicking on this icon. Alternately, you can launch the application
from the Windows Start button > All Programs > Pitney Bowes > PC
Meter Connect.
PC Meter Connect is now running and you may connect to the Pitney
Bowes Data Center. Alternately, you may click on the Start button >> All
Programs >> Pitney Bowes >> PC Meter Connect.
How do I know PC Meter Connect is running?
When the application is running you’ll see a smaller PC Meter
Connect icon in your Windows system tray at the bottom of
your screen.

17
Frequently asked questions (continued)
What is a scale location code?
The accuracy of any scale is affected by its geographic location on the
earth (specifically, how far it is from the Equator) and its altitude above
sea level. The scale location code provided by Pitney Bowes helps
calibrate the scale to be as accurate as possible for your particular
location.
Where is my Operator Guide?
The latest Operator Guide can be found using the Support URLs listed
below. The Guide is in Adobe PDF format, so you easily view or print it.
For product support go to http://www.pb.com/support
Product Name: DM100i, Model P700
Product Name: DM200L, Model P7L1
Product Name: DM125, Model PR00
Product Name: DM225, Model PRL1
How do I set up access if I’m using a firewall?
We recommend that you connect your meter through a firewall. If your
organization requires restricted access, you can set up the meter to
access Pitney Bowes’ servers by allowing outbound HTTP (80) and FTP
(21) access to range 199.231.44.25 - 199.231.44.40.
If your particular firewall supports unrestricted access to these ports,
then the meter will automatically connect to Pitney Bowes’ servers
when you initiate requests from the meter such as a refill requests or
software downloads.
What type of communication does the meter use while connecting
to the Pitney Bowes Data Center servers?
The meter uses (HTTP) on Port 80 and FTP on Port 21. Port 80 is used
to communicate XML-formatted messages requesting services.

18
Frequently asked questions (continued)
Does my meter’s Constant Connection use “active” or “passive” FTP?
When the meter connects to certain Pitney Bowes Data Center servers,
it uses “active” FTP.
Does the meter’s Constant Connection support static and dynamic
addressing? If so, how can I configure the IP addressing?
Your meter supports both dynamic (Table 1) and static (Table 2) IP
addressing. The IP address is defaulted to automatic addressing from a
DHCP Server. To view or change your IP addressing, follow these steps
(depending on the type of IP addressing your network uses):
Press the Options key.
Press the Page Down key twice.
Select Connect-Data Center.
Select LAN Settings.
If your network uses dynamic IP addressing:
Verify Get IP is set to Auto.
Press the Home key to return to the Mail Run Screen.
If your network uses static IP addressing:
Your network admin will need to provide you with an IP address, Subnet
Mask, and Default Gateway for you to enter into the meter. Once you
have those piece of information:
Select Get IP.
Select Manually.
Select IP.
Enter the IP value determined by your network administrator.
Select Accept IP Addr to continue.
Select Sub.
Enter the Sub value determined by your network administrator.
Select Accept Sub Addr to continue.
Select Gwy.
Enter the Gwy value determined by your network administrator
Select Accept Gwy Addr to continue.
Press the Home key to return to the Mail Run Screen.