Pitney Bowes DM100i Series User manual

DM100i/DM125
Digital Mailing Systems
Systèmes Postaux Numériques
Quick Install Guide
Guide d’installation rapide
Shipping & Mailing
Postage management
Read Me First!
Lisez d’abord ce document!

Phone Cord
Cordon
téléphonique
Mailing System
Machine postale
Contents / Contenu
Moistener and EZ-Seal
(optional)
Mouilleur d’enveloppes
et solution EZ-SealMD
(en option)
Scale (optional)
Plate-forme de
pesée (en option)
Stacker
Plateau d’empilage
Pitney Bowes
Ink Cartridge
(Re-order #793-5)
Cartouche d’encre
Pitney Bowes
(numéro 793-5)
Print Head in
Package
Tête d’impression
emballée
Tape Sheets
Feuilles de
bandes
Power Cord
Cordon
d’alimentation
Quick Install Guides
(this document)
Guide d’installation rapide
(le présent guide)
postage
tape sheets
USB Cable
Câble USB
LAN Cable & Adaptor
(DM125 only)
Câble et adaptateur
de réseau local
(DM125 seulement)
Basics Poster
Affiche sur les
opérations de base
DM100i/DM125
Basics
Your DM100i/DM125 Mailing
System can process your mail
quickly!
These steps will assist you in
performing basic operations with
your DM100i/DM125 Mailing
System.
For more detailed information
refer to the Operator Guide
packaged with your machine or
visit www.pitneybowes.ca.

!
You must connect to the Pitney Bowes Data Centre to add postage
funds, download software updates, and perform Canada Post required
inspections. Your meter can be connected to the Data Centre using PC
Meter Connect®, LAN adapter or analog phone line. Select one of these
options and proceed with the next steps.
Step 1. Remove Shipping Tape
Step 2. Select a Connection Method
Open the top cover of the meter and remove
any packing material, protective foam, or tape
that may be present. Close the cover.
For best results, we strongly encourage you to follow the steps in this
guide in sequential order.
1
Step 3a. Setup Connectivity using PC Meter Connect
Install the PC Meter Connect Desktop Application online at
http://www.pitneybowes.ca/support. This software provides the
quickest data transfers and is certified by ICSA labs.
DM100i - Download and install the latest PC Meter Connect Desktop
Application from http://www.pitneybowes.ca/support
After you have installed the PC Meter Connect Desktop application,
you must return to this Guide and complete the meter setup starting at
Step 5. The PC onscreen directions will direct you to do so.
DM125 - Download and install the latest PC Meter Connect Desktop
Application from http://www.pitneybowes.ca/support
After you have installed the PC Meter Connect Desktop application,
follow the PC onscreen instructions which guide you through the
complete system setup. You need not refer to this Guide again.

2
Step 3b. Setup Connectivity using USB Ethernet
Connection LAN Adapter (only available on DM125 model)
B. Connect the short USB extension
cable (approximately 6”) between the
back of your meter, and the
LAN adapter as shown.
Make sure no cables
are connected to the
ports marked with a red X
as indicated in the diagram.
On/O Switch
A. Be sure the meter is turned OFF.
The ON-Off switch is located on the
back of the meter.
C. Plug one end of the Ethernet cable
included in the kit into a network
connection on the wall. Plug the other
end of the Ethernet cable into the
network adapter as shown and then
proceed to step 4.
If you do not have Internet access, or choose not to use the PC Meter
Connect Desktop application, simply continue by selecting one of the
other two connectivity options. You will not need to download the PC
Meter Connect Desktop application.
USB Ethernet Connection is an option that allows you to connect your
DM125 machine to the Pitney Bowes Data Center via a LAN network that
has Internet access. USB Ethernet Connection’s high-speed connectivity
eliminates the need for an analog phone line and provides faster
transmission speed when connecting through your local network.
i

3
Step 3c Setup Connectivity
using Phone Line
Select a location for the meter near an analog phone line and connect the
phone cord between the back of your meter and an analog phone jack.
or
depending upon your model
The following are usually analog phone lines:
• Fax lines
• Residential phone lines
• Lines used by modems or credit card readers
Phone
i
Step 4. Connect Power
If you have this model,
turn the On/Off switch on.
Power
Power
On/Off Switch
Connect the power cord between the back of your meter and a
convenient outlet.
Keep the meter plugged in at all times to an outlet not controlled by
a wall switch.
Phone systems installed in some businesses are not analog may not be
compatible with your system. If you are unsure about your phone line,
contact your telephone company or local network administrator.
i

4
Step 5. Select Language
After the system powers up and completes a self-check, select the
language you wish to use. Simply press the small round button next to
your choice.
Your meter must be set to the correct local time.
HH:
If the hour value displayed (HH) is correct, simply select OK and
Continue. If the hour value is wrong, key in the correct value before
pressing OK and Continue.
Step 6. Set Local Time

5
Again, if the minutes value displayed (MM) is correct, simply select
OK and Continue. If the minutes value is wrong, key in the correct
value before pressing OK and Continue.
Check one last time, paying special attention to the AM/PM setting.
If the current local time is correct, select This is correct.
Step 6. Set Local Time (continued)
!Attention: You MUST set the AM/PM correctly. If the local time is off by
12 hours your system may print the wrong date on your mail and it may
be returned by the Post Office.

The following screen will appear.
6
C. Remove the print
head from its packaging.
Peg
Peg
Tape Strip
A. Open the top cover.
B. Unlatch and flip up
the guard.
Ink Cartridge Guard
When you open the cover
the screen will prompt....
Step 7. Install the Print Head

7
Remove the tape strip
from the bottom of the
print head.
Slide the print head pegs
into the lower set of grooves.
Tabs
Step 7. Install the Print Head (continued)
Squeeze the tabs and
push the print head
flush against the wall.
Remove the plastic cap
from the bottom of the
print head.
OR
Depending on
your model
D.
E. F.
Attention: This step is critical to prevent system damage.
!

8
Remove the Pitney Bowes
Ink Cartridge from the
bag. The silver foil strip on
the bottom of the cartridge
should remain in the bag
when the cartridge is
withdrawn.
Drop the Pitney Bowes Ink
Cartridge in next to the print
head. The label on the top
of the cartridge should face
front.
Close the guard and
click to secure.
Close the top cover. The
meter will automatically
prepare the ink cartridge
for use.
Step 8. Install the Pitney Bowes Ink Cartridge
“CLICK”
A.
C.
B.
D.

9
Step 9. Print a Test Pattern
When prompted, insert a spare envelope
or a tape sheet for a test print.
Good test print - no missing lines Poor test print
If the test print is good, press the green Yes/Enter
button on the front of the meter.
If the test print is poor, press No to perform
additional maintenance.
No Yes/Enter
For proper printing,
position mail flat
against registration
wall and gently slide
mail to the right on
feed deck.
The system will
detect the envelope
and automatically
pull it through the
printing mechanism.
Registration
Wall
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10
If you select Yes, key in your dialing prefix and select Continue.
When you select Continue (or No on the initial screen), the phone will
connect to the Pitney Bowes Data Centre.
No Yes/Enter
Step 10. Contact Pitney Bowes Data Centre
If your phone requires a number to reach an outside line (for example, if
you have to dial 9 first), press the Yes/Enter key.

11
For troubleshooting see page 18.
For your security, your meter is not shipped with pre-loaded postage.
You will now transfer postage into the meter from your account.
Key in the amount of postage you wish to add ~ whole dollars only.
• Select Continue.
• Select Yes/Enter to transfer
postage into the meter.
Step 11. Check Your Account Balance
Step 12. Load Postage into Your System
When your account is accessed at the Postage-by-Phone® Data Centre,
you will see your current balance (Prepaid) and your current credit line
(Other). Some, or all, of the postage funds you have already purchased
(Prepaid) you will transfer into your meter in the next step.
PBP
= Postage by Phone
It is simply your
account balance.
i
i
Prepaid $####.##
Dialing and Connecting screens will appear.
1 866 801-7977
No Yes/Enter

12
Press Yes/Enter or No for a receipt.
No Yes/Enter
To print a receipt, follow the screen directions.
Step 13. Print Your Receipt
You will be asked to confirm your choice.

13
The last step downloads current rates in addition to any additional
features you may have ordered.
• Select Get update now.
• The updated files will
be sent to, and installed
on, your system.
Follow the screen prompts.
• When the software installation
process has finished, select
Continue.
Step 14. Update Your Software
.
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14
• Select OK.
To customize your meter settings and learn all about using your
system, see the Operator Guide.
Step 15. Congratulations! Your Mailing System
is Ready to Use
Install Additional Components
platform
If your system came with the optional scale, attach it now. The
scale consists of two pieces. Place the platform on top of the
base unit, being sure the pegs on the platform are inserted into the
corresponding holes in the base unit.
base unit

15
Moistener
Moistener
Release Lever
The optional moistener allows you
to moisten, seal, and apply postage
to your envelopes all in one smooth
step.
Position the moistener on the left
side of the deck as shown. Hold
down the blue release lever and
slide moistener from left to right,
with the lip of the moistener above
the deck.
Scale (continued)
Position the assembled scale as shown. Now plug the connector on the
bottom of the base unit into the matching connector on your system.
A scale code is needed to calibrate the scale. If you have just attached
your scale, key in the correct scale code for your location. Codes for
each province can be found in the back of this guide on Page 19.
Select Continue.

16
Fill the moistener reservoir with
Pitney Bowes E-Z Seal sealing
solution. You may fill it later if you
don't plan on moistening and
sealing envelopes right now.
Solution
Level
Deck
Lip
Moistener (continued)
Stacker
The stacker is a tray that catches your processed mail. Position the
stacker next to the system as shown. Just slide it into place. It does
not connect mechanically to the system.
Stacker

17
Frequently Asked Questions
What is PC Meter Connect?
PC Meter Connect is a small Desktop Application you install on your PC
to allow your meter to connect to the Pitney Bowes Data Centre through
your PC’s Internet connection rather than over a standard telephone
line. Postage refills, and system software updates will be completed
efficiently and much quicker via the Internet.
The PC Meter Connect Desktop application and meter is certified as
a system by ICSA Labs, an independent division of Verizon Business,
which offers vendor-neutral testing and certification of security products.
Many of the world’s top security vendors submit their products for
testing and certification at ICSA Labs. Businesses rely on ICSA Labs to
authoritatively set and apply objective testing and certification criteria
for measuring product compliance and reliability. Visit http://www.
icsalabs.com to learn more or review our certification at http://www.
pitneybowes.ca/support.
How do I start up the PC Meter Connect Desktop Application?
YoucanstartthePCMeterConnectsoftwarebydouble
clicking on the desktop icon placed on your Windows desktop
during the installation process. Double-clicking places a much
smaller PC meter Connect icon in your Windows system tray at the
bottom of your screen. PC Meter Connect is now running and you may
connect to the Pitney Bowes Data Centre. Alternately, you may click
on the Start button >> All Programs >> Pitney Bowes >> PC Meter
Connect.
How do I know PC Meter Connect is running?
The small system tray icon will be visible whenever PC Meter Connect
is running.
Where is my PC Meter Connect Desktop Application?
The latest PC Meter Connect Desktop Application can be found at
www.pitneybowes.ca/support

18
Frequently Asked Questions (continued)
Why must I add postage to my meter?
For your safety, and to prevent any unauthorized use, your meter is
shipped without money in it. Postage is refilled through PitneyWorks®.
Information about PitneyWorks® can be found at
http://www.pitneyworks.ca
What is a scale location code?
The accuracy of any scale is affected by its geographic location on the
earth (how far it is from the Equator) and its altitude above sea level. The
scale location code provided by Pitney Bowes helps calibrate the scale
to be as accurate as possible for your particular location.
If I choose to connect via phone line, why must it be “analog?”
Your DM system contains an internal modem for connecting to the
Pitney Bowes Data Centre over standard telephone lines.
Manufacturers of digital phone systems (so called PBX systems) are
not required to adhere to the same restrictions on their inside lines as
the phone companies mandate for standard analog lines. Several PBX
manufacturers have designed phone systems that deliver much more
current to the phone than does the phone company’s analog lines.
Your modem was designed to work with a small current, one that may
be substantially less than the power put out by some PBX systems.
Where is my Operator Guide?
The latest Operator Guide can be found using the Support URLs listed
below. The guide is in Adobe PDF format, so you may easily view it and
print out individual sections or the entire guide as you wish.
For product support go to:
Product Name: DM100i, Model P7EC
Product Name: DM125, Model PREC
URL: http://www.pitneybowes.ca/support