Pitney Bowes MAILSTATION 2 User manual

Digital Postage Meter
Quick Install Guide
US English Version

Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Digital Postage Meter
Operating Guide
Lock
Class
Funds
Menu
*#_
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Back
ABC
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TUV
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MNO
WXYZ
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.
Review
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yes
Enter
Quick Install Guide
Phone Cord
Power Cord Scale Extension
Cable #978-6
(Optional)
Ink Cartridge
Reorder #797-M
mailstation 2™ Scale
Contents
Sample Pack of
Tape Sheets
Reorder #612-9
USB Cord
System Requirements:
Windows 2000, Windows XP, Vista, Windows 7 - latest Service Packs
1.2 GHz processor
512 Mb RAM

If your PC has an Internet connection:
Download and install the latest PC Meter Connect
Desktop Application from www.pb.com/support/pcmc
If you do not have an Internet connection:
TurntoSet-up for Analog Phone Line Use on page 3.
NOTE: THE METER IS SHIPPED WITHOUT POSTAGE.
You transfer funds to the meter as part of the setup process.
✗
After you have installed the PC Meter Connect Desktop
application, follow the PC onscreen instructions which guide
you through the complete system setup.
After completing the system setup, use the separate Quick
Reference Guide that comes with your mailstation 2™ for
HowTo’son:
•PrintingPostage
•Lockingthemailstation2™
•ReplacingInkCartridge
•UsingAds/Messages
•ChangingtheDisplayContrast
•AndMoreIfyoudonothaveaPCwithaninternet 
connection
1
Please do not apply power to your
mailstation 2™ until instructed to.
NOTE:Administrative privilages may be required
before you can install the software on your system.
Set-up: Using PC

Congratulations!
Your is Operational
Connect the phone cord to the mailstation 2™and the other end
to an analog phone line.
Thefollowingareusuallyanaloglines:
•Faxlines
•Linesusedbymodemsorcreditcardreaders
•Residentialphonelines
If you are using a DSL line you should use a DSL lter
obtained from your DSL provider.
NOTE:For printing postage, the mailstation 2™does not have to
be connected to a phone line.However, if you add funds frequently,
we recommend you keep it connected to an analog phone line.
ATTENTION
Some commercial phone
systems use digital lines
that may damage the
mailstation 2™. Like the
mailstation 2™, most fax
machines, credit card
readers and modems also
require analog lines. The
mailstation 2™ can share
a line with these devices.
When in doubt, ask the
person responsible for
your phone systems.
1Connect Phone Cord
Phone
Set-up Using an Analog Phone Line
3

2Install optional scale
Position the scale on top of the meter as shown.
Connect the scale cable to the scale connector on the back of the
mailstation 2™ at the scale icon.
Tightenthescrewstoensureasecureconnection.
If you want to place the scale in a different location, an optional
four-foot scale cable (#978-6) can be purchased by contacting
Pitney Bowes.
1. Plug the power cord into the unit as shown and into a
convenient outlet that is not controlled by a switch or
power strip.Thereisnoon/offswitchonyourmeter.
3Connect Power
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter
Power
Alternative Set-up: Using an Analog Phone Line
4

3Connect Power (continued)
Alternative Set-up: Using an Analog Phone Line
4Install Ink Cartridge
Add ink cartridge.
Continue - Press Enter.
A1. Press the Enter key on the control panel.
2.Liftthecover.
NOTE: If the carriage
is not visible close the
cover and press Enter.
3. Press unlock symbol to
open cartridge cover.
5
2. Press no on the control panel.
3. Press Enter.
Do you have Internet
access for meter?
Install with analog
phone line - Enter

Alternative Set-up: Using an Analog Phone Line
6
Remove new cartridge
from plastic bag.
BRemove silver foil
strip from bottom of ink
cartridge.
C
DInstall new cartridge into machine.
4Install Ink Cartridge (continued)
4. Remove and discard the yellow insert.
FRONT
DEVANT

Alternative Set-up: Using an Analog Phone Line
7
4Install Ink Cartridge (continued)
Press ink cartridge cover
near the front edge to lock
the cartridge in place.
EClose Cover. Press Enter.
Press Enter. Please wait about 2 minutes.
G
F
IMPORTANT - Is Ink
Cartridge installed?
5Create a Test Print
When prompted, insert a spare envelope or a tape sheet for
a test print.
ATTENTION
To print correctly, insert
tape or envelope against
the rear and side walls.
The system will detect the
envelope and automatically
begin printing.
Lock
Class
Funds
Menu
*#_
GHI
PQRS
Back
ABC
JKL
TUV
Space
DEF
MNO
WXYZ
Shift
.
Review
no
yes
Enter

Alternative Set-up: Using an Analog Phone Line
8
6Connect to Pitney Bowes Data Center
Your postage meter does not come with pre-loaded postage. Any
postage that may be included in your order is on your account.
You must connect to the Pitney Bowes Data Center to download
postage from your account to the meter.
•Iftheconnectionissuccessfulthesystemwilldownloadapreset
amount automatically
•Iftheconnectionisnotsuccessful,youwillbeaskedifyourphone
needsaprextogetanoutsideline(forexampleifyouhavetodial9).
- Press yestoenteraprex.
- Press the number(s) you use to reach an outside line.
- Press decimal for a pause.
- Press yestosetthisdialingprex.
If you are using the same analog line as the fax machine,
check if the fax requires a dialing prex.
Good test print - no missing inside lines
Poor test print - missing inside lines
NOTE:Thetestprintwill
appear in red ink.
If the test print is poor, press no to perform additional printer
maintenance and print another test image.
If the test print is good, press yes.
5Create a Test Print

Alternative Set-up: Using an Analog Phone Line
9
7Checking Your Account Balance and Adding
Postage to Your System
1. When your mailstation 2™ has successfully connected to the
Pitney Bowes Data Center, the Postage by Phone™ account
balances will display.
Postage by Phone Account
Credit
Prepaid: $0.00
Other: $20.00
Send money to PB
Prepaid Account
Digital Postage Meter
dials into PB
Funds transferred
to Digital Postage Meter
Prepaid Account
If you are using a credit card to pay for postage, the Postage by
Phone Prepaid and Other balances may display $0.00 even though
funds for postage are available.
2.Press Enter to type in amount of postage to add to the meter.
3.If you would like to add postage in an amount other than the
initial default of $100, key in the amount of postage you want to
add and press Enter. You can only enter whole dollar amounts.
Conrmthisamountbypressingyes.
4. After adding postage you will be asked if you want a receipt.
Press yes if you want a receipt. You will then be prompted to insert
an envelope or tape sheet. Press no to skip the receipt.

Alternative Set-up: Using an Analog Phone Line
10
8Updating Your Software
After loading postage into your system, the mailstation 2™ will
automatically download any relevant updates plus whatever
features you may have ordered.
You will see the screen displaying the status of the update.
$0.44
First Class
0 lb 0.0 oz
MAY 19
9Congratulations!
Your is Operational
Yoursystemisnowreadytouse.Toenterpostage,seeQuick
Reference Guide or type in postage amount.
Also use the Quick Reference Guide under your mailstation 2™
forHowTo’son:
•Printing Postage
•Lockingthemailstation 2™
•ReplacingInkCartridge
•UsingAds/Messages
•ChangingtheDisplayContrast
•AndMore

11
Troubleshooting
No Dial Tone-
Check that you are using an analog line such as
a) most fax machine lines
b) lines used by computer modem or credit card reader
c) residential phone lines
 Checkthatyouhaveenteredadialingprexifyourphone
system needs a code to reach an outside line.
 IfyouareusingaDSLlineyoushoulduseaDSLlterobtained
 fromyourDSLprovider.
Cannot Reach Data Center-
Checkthatyouhaveenteredadialingprexifyourphone
system needs a code to reach an outside line.
Not Enough Funds-
You have tried to add more postage to the meter than you have in
your account at Pitney Bowes.
To Change information entered during setup-
•PressClearkeyonnumerickeypad.
 •WhenpromptedtoQuitpressyes.
 •At“Changecommunicationsettings?”pressyes.
 •Pressthedownarrowkeyuntilyouseetheitemyouwanttomodify.
 •PressEnter to modify information.
•Toreturntoinstallingyourmailstation 2™,press the up or down arrow
 until“ContinueInstallation?”
 •Pressyes
For additional Troubleshooting please see user guide.
It can be downloaded from http://support.pb.com/K7M0

12
Contact List
If You Need Assistance
 •ProductName:mailstation 2™
• For Setup or Getting Started questions, call 1-800-522-0020
• For Product support go to: http://support.pb.com/K7M0
 •ToorderPitneyBowessuppliesandaccessories,call
1-800-243-7824 or go to:www.pb.com and click on Online Store.

1 Elmcroft Road
Stamford, Connecticut 06926-0700
www.pitneybowes.com
For Service or Supplies
Support Web Site: http://support.pb.com/K7M0
Product Customer Support: 1(800) 522-0020
Product Name: mailstation 2™
Model Number: K7M0
AW20307 Rev. H 05/12
© 2012 Pitney Bowes Inc.
All Rights Reserved
Printed in the USA