Pitney Bowes DM50 Series User manual

Pitney Bowes
Building 5, Mosquito Way
Hatfield AL10 9UJ
pitneybowes.com/uk
DM50 / DM55 (K721) Series
New Telephone Number Update
instructions
With improvements to our IT infrastructure, a change is required to the telephone number
used by your Pitney Bowes postage meter. The postage meter uses the telephone number to
connect to our Pitney Bowes servers to download postage, software updates and postage
rates.
The telephone number should automatically update in you system. However should you need
to manually update the number, please follow the steps on your DM50 meter.
1. Press the Options key.
2. Press the Up arrow key to scroll to Change setup? Press the Enter/Yes key.
3. Press the Up arrow key to scroll to Change communication settings? Press the
Enter/Yes key.
4. Press the Down arrow key to scroll to Change local access phone number? Press the
Enter/Yes Key.
5. If 08719 480102 is already present press the Enter/Yes key. If there is any other
number already present, press the Clear/Back key to remove these and key in the new
phone number 08719 480102. Press the Enter/Yes key.
6. You will then be asked if you want to Stay in setup? Press the Enter/Yes key.
7. The screen should now show Change communication settings? Press the Enter/Yes
key.
8. Press the Down arrow key to scroll to Change Data Centre phone number? Press the
Enter/Yes key.
9. If 08719 480102 is already present press the Enter/Yes key. If there is any other
number, press the Clear/Back key to remove these and key in the new phone number
08719 480102. Press the Enter/Yes key.
10. You will then be asked again if you want to Stay in setup? Press the No key to be
returned to the home screen.
11. Power down your meter by removing the power cord for 10 seconds and restart.
12. Check your connection by completing a balance enquiry. To do this press the Funds
key.
13. Press the Down arrow key to scroll to Check balance available? Press the Enter/Yes
key
14. Your meter will connect to the Pitney Bowes infrastructure. When your balance is
displayed on screen press the Enter/Yes key.

15. When prompted to Refill Postage press the No key. You will then be returned to the
home screen.
Visit www.pitneybowes.com/uk/support for additional assistance.