Pitney Bowes DM800 Series User manual

Exterior
Components
DM800/900 Digital Mailing System
Quick Reference Guide
Canada English Version

Exterior
Components
E-Z Seal
Bottle Cover
Feeder Wall
Main Cover
Back Stop
Feed Deck
Side Guide
(Not on DM900)
Quick Reference
Guide
IntelliLink Control Centre
Memory Card
Adapter
Wet/Dry
Tape Lever
Feed Cover
Tape Exit

Interior
Components
Feeder Release Lever
Ink Cartridge
Feed Release
Tabs
Thickness
Adjustment
Knob
Printhead
Assembly
Envelope
Release
Main Lever
Roll Tape
Wiper Blade
Assembly
Sealer
Lever

Control Centre
5 Screen Keys
The ve keys directly to the left of the
display screen allow you to select options
on the screen.
Lock Button
Locks the IntelliLink Control Centre when
pressed.
Normal Preset Key
Returns you to the factory default setting
and quickly clears your current mail job
allowing you to reset your processing
modes, class selection, etc.
Mode Key
Allows you to choose a specic mail
processing mode such as: Attached Scale
mode, Weigh on the Weigh, Manual Weight
Entry mode, etc.
Class Key
Allows you to select the correct class for
your mailing (e.g., Lettermail, Domestic
Parcel, Xpresspost), and select special
services. A class selection is a required
action to process all mail jobs.
Seal Key
Allows you to moisten and seal envelopes
with or without applying postage.
Accounts Key
Allows you to select, setup, and edit
accounts.
Custom Preset Key
Allows you to choose frequently used
system settings for running up to 10
different jobs.
Menu Key
Offers you many settings and options.
Key to Select
• Meter Stamp Options
• Setup Options
• Zero Scale
• Rate Details
• Maintenance
• Turn Features On
• Adjust Display
Contrast

Funds Keys
Allows you to:
• Get information about funds used in a job
• Add funds to your system
• Enter new rell amounts
• Get Postage By Phone® balance
Reports Key
Gives you the option of the type of report
you want to run.
Start Key
Begins processing the envelopes with
the options you have selected.
Tape Key
Allows you to make postage tapes for
mailpieces that are too large for processing
in the envelope mode.
Stop Key
Ends a mail or tape processing job in
progress.
Help Key
Gives you detailed information about a
screen you are viewing.
Clear Key
Clears an entry, or if no data has been
entered, it will take you to the previous
screen. The Clear Key also provides an
access point for entering a numeric value
for multiple postage tapes.
Numeric Key Pad
Used to enter manual postage values for
Corrections and Statement of Mailings
/Manifests, entering manual weights,
creating accounts, and making selections
from numbered menus.
Enter Key
Enters the information you have selected and
moves you to the next screen.
Arrow Keys
Used to move to new screens and
navigate menus.
Alpha Keyboard
Used to enter accounts and other set up
information. Use shift key for capital letters
and the space key for inserting space when
needed. The symbol key is used to active the
symbols above the letters. The keyboard can
be used to look up country codes.
Control Centre

W-O-W™
W-O-W™ (Weigh-on-the-Way™)
For complete operating instructions,
see the Operator Guide.
2.
1.
Press the Mode key.
Select W-O-W™
Use this mode if:
- you do not know the weight of the mailpiece
- the pieces of mail are of different weights
3.
Press the Class key to select a
class and special services.
• Press Enter.
• To add an advertisement, press
MENU key, select Meter Stamp
Options, and select your choice.
• Press Done using the arrow key.
• Place envelopes in the feeder
deck.
• Adjust the side guide to the width
of the envelopes (DM800 Only).
Note:
Processing mail requires a combination of a weight entry for the mail piece (Attached Scale, Manual Weight Entry,
Weigh-on-the-Way™) and a class selection to calculate the accurate postage. You cannot manually key in a postage
value using the numeric keys unless you are processing a correction or a payment for a Statement of Mailing /
Manifest.
4.
Press Start.

1.
Load Envelopes
Envelopes to be sealed:
• Nest the aps of the envelopes.
• Place envelopes on the Feed Deck, with the nested aps in the slot between the Feed Deck
and the Feeder Wall.
Envelopes already sealed or sealing not needed:
• Be sure all aps are folded over against the back of the envelope, or tucked inside. Place
envelopes at on deck.
For Letter Mail:
• Raise the Back Stop.
For Flats:
• Lower the Back Stop.
• (Model DM800 Only) Move the Side Guide close to but not touching the stack of envelopes.
Raise the Side Guide to allow very large envelopes to be fed under it.
Processing Mail
Processing
Mail
Feeder Wall
Side
Guide
Feed
Deck
Backstop

Processing
Mail (Cont.)
For “Flats”
(large envelopes):
• Set the
Thickness Adjustment Knob to position 3. Very thick
envelopes may feed better if the knob is turned to position 1.
2.
Adjust Feeder
Lift the feed Cover to access the
Thickness Adjustment Knob.
For Letter Mail:
• Turn the Thickness Adjustment Knob to position 3for most
business envelopes.
Very thin envelopes and airmail may feed better with the knob
turned to position 1.
• Set the sealer lever. Push lever to the right for sealing or to the
left for postcards and mail you do not want sealed.
3.
Start Processing
Press the start button to begin
processing mail.
start

Low Ink
• Lift the Main Cover.
Follow the instructions on the label to replace
the ink cartridges.
E-Z Seal Low
• Lift the E-Z Seal Bottle Cover.
Follow the instructions on the label under the
cover for relling the reservoir.
Out of Tape
• Lift the Main Cover.
Follow the instructions on the label to replace
the tape supply roll.
Removing
Misfeeds
Removing Misfeed
• Lift Feed Cover.
• Lift feeder release lever
• Lift and hold small tabs.
Remove material
• Push feeder release lever
back to operating position
Troubleshooting
Jam in Transport
• Lift the Main Cover and follow the
directions on the label for removing
the stalled piece or pieces.
Lift Main release
lever until the
entire transport is
raised.
Remove stalled
material.
Push Main
release lever
back to operating
position.

Supplies
To order supplies for your mailing machine
Call Toll Free PB Supply LineTM 1 800 672-6937
or order online at www.pitneybowes.ca
AW19588 Rev C 03/06 ©2006 Pitney Bowes Inc. All Rights Reserved Printed in U.S.A.
WARNING! You must use only ink cartridges supplied
by Pitney Bowes. The use of any other ink cartridges
will void your warranty and maintenance agreement.
Supplies
Ink Cartridges (1) Pack 767-8 6 Rolls Gimmed Postage Tape 627-2C
E-Z Seal®Sealing Solution 601-0C 3 Rolls Pressure Sensitive
472 ml Bottles (4) Pack Postage Tape 627-8