Planet VIP-321 User manual

DECT VoIP Phone
VIP-321
User’s manual
Version 1.0.1

Copyright
Copyright (C) 2008 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology, This
User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all
accompanying hardware, software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording,
or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without
the prior express written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications,
and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the
part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s
Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and
reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s
Manual, at any time without notice.
If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your
comments and suggestions.
CE mark Warning
The is a class B device, In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.

Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware
and software products by their trade names. In most, if not all cases, their respective companies claim these
designations as trademarks or registered trademarks.
Revision
User’s Manual for PLANET DECT VoIP Phone:
Model: VIP-321
Rev: 1.0.1 (June, 2008)
Part No. EM-VIP321V101

TABLE OF CONTENTS
CHAPTER 1 .........................................................................................................8
INTRODUCTION..................................................................................................8
OVERVIEW .........................................................................................................8
PACKAGE CONTENT.............................................................................................. 10
PHYSICAL DETAILS ..............................................................................................10
Front / Rear View ..................................................................................... 10
Front panel LED and Button function:........................................................12
Top view LED function: .............................................................................12
CHAPTER 2 PREPARATIONS & INSTALLATION.................................................. 14
PHYSICAL INSTALLATION REQUIREMENT ...................................................................... 14
Installing Batteries into the Handset.........................................................15
Charging the Handset ...............................................................................15
CHAPTER 3 NETWORK SERVICE CONFIGURATIONS.......................................... 16
CONFIGURING AND MONITORING YOUR VIP-321 FROM WEB BROWSER ..................................16
Overview on the web interface of VIP-321................................................16
Manipulation of VIP-321 via web browser................................................. 16
CHAPTER 4 VOIP CONFIGURATIONS.................................................................18
CONFIGURATIONS DECT BASE SETTINGS.................................................................... 18
Phone Book settings .................................................................................18
Call forward..............................................................................................19
SNTP settings ...........................................................................................20
Volume Setting .........................................................................................20
Block Setting ............................................................................................ 21
Dial Plan Settings......................................................................................21
Flash Time Setting .................................................................................... 23
Call waiting Settings.................................................................................24
Alarm Settings..........................................................................................24
Prefix To PSTN settings:............................................................................24
DDNS Settings .......................................................................................... 25
VLAN Setting ............................................................................................25
Virtual Server Settings..............................................................................26
PPTP Settings ...........................................................................................27
CONFIGURE THE SIP SERVICE SETTINGS ..................................................................... 27
Service Domain Settings ...........................................................................27
Port Settings.............................................................................................29
Codec Settings..........................................................................................30

Codec ID Setting....................................................................................... 30
DTMF Setting ............................................................................................31
RPort Settings...........................................................................................31
Other Settings ..........................................................................................31
STUN settings ...........................................................................................32
Auto Configuration.................................................................................... 32
PTT Settings .............................................................................................33
MAC Clone Settings...................................................................................34
Advanced Settings .................................................................................... 34
System Authority...................................................................................... 35
Firmware Upgrade ....................................................................................35
Auto Upgrade............................................................................................ 35
Reset to Default........................................................................................37
Save & Reboot ..........................................................................................37
CONFIGURE THE REGISTRATION SETTINGS ...................................................................38
DECT Registration Setting......................................................................... 38
DECT De-registration ................................................................................38
DECT Handset Page Setting....................................................................... 39
START CONFIGURATION THE DECT PHONE ..................................................................39
Turning Handset ON/OFF.......................................................................... 39
Registering a New Handset.......................................................................39
Deactivating a Handset............................................................................. 40
Setting Date & Time.................................................................................. 40
HANDSET BASIC FUNCTIONS................................................................................... 41
Making a Call ............................................................................................ 41
Traditional Mode.......................................................................................41
High Featured Mode.................................................................................. 41
Receiving a Call ........................................................................................ 41
Adjusting Voice Volume ............................................................................ 42
Muting a Call.............................................................................................42
Using Speakerphone .................................................................................42
Redialing Last Dialed Number ...................................................................42
Flash Signal ..............................................................................................42
Using a Pause ...........................................................................................43
Out of Range Indication............................................................................ 43
Locking the Handset Keypad.....................................................................43
Temporary Tone Dial Switchover............................................................... 43
Intercom ..................................................................................................44
Call Transfer between Handsets................................................................44
Setting Up a Three-way Conference Call....................................................44

CALL LISTS....................................................................................................... 45
Incoming Calls.......................................................................................... 45
Review/Dialing a Number in Incoming Calls List.......................................45
Using Incoming Calls Options....................................................................46
Outgoing Calls .......................................................................................... 46
Phonebook................................................................................................ 47
Storing Phonebook Entries........................................................................ 47
Character Map .......................................................................................... 48
Review/Dialing a Number in Phonebook ................................................... 48
Using Phonebook Entries Options..............................................................49
Caller ID on Call Waiting...........................................................................49
HANDSET &BASE SETTING ....................................................................................49
Selecting Ring Type & Volume................................................................... 49
Setting Key Tone....................................................................................... 50
Changing Handset PIN.............................................................................. 50
Reset Handset PIN....................................................................................50
Base Selection .......................................................................................... 51
Resetting the Handset...............................................................................51
Setting Auto Answer................................................................................. 52
Setting Display .........................................................................................52
Adjusting the Display Contrast.................................................................. 52
Selecting the Wallpaper............................................................................52
Selecting the Windows Style.....................................................................53
Setting a Handset Name............................................................................53
Selecting a Language................................................................................ 53
EXTRA SETTING.................................................................................................. 53
Alarm........................................................................................................ 53
Setting Sleep Mode ................................................................................... 54
Game-Sudoku ...........................................................................................54
Calculator .................................................................................................54
Setting Access Code.................................................................................. 55
APPENDIX AVOICE COMMUNICATION SAMPLES ............................................................56
Case 1: (Peer-to-Peer mode) VIP-321 to VIP-321 connection via IP address
.................................................................................................................56
Case 2: (Intercom Call) VIP-321 Handset 1 to Handset 2 communications 57
Case 3: Voice communication via IP PBX server – IPX-2000...................... 58
Case 4: Call Forward Feature ....................................................................60
APPENDIX BTHE METHOD OF OPERATION GUIDE ............................................................61
Call Transfer .............................................................................................61
Call Transfer between Handsets................................................................61

3-Way Conference.....................................................................................61
Call Waiting ..............................................................................................62
APPENDIX CVIP- 321 SPECIFICATIONS .....................................................................63

Chapter 1
1
Introduction
Overview
With years of Internet telephony and VoIP manufacturing experience, PLANET now
introduces the newest member of the PLANET DECT (Digital Enhanced Cordless
Telecommunications) Station VoIP Phone family: the VIP-321.
As a direct response to feedback from our customers, PLANET's new DECT VoIP Phone,
the VIP-321, not only provides quality voice communications and Internet sharing
capabilities with other LAN users but also offers DECT interface for daily cordless
telephony communications.
With advanced DSP processor and cutting edge of VoIP technology, the PLANET
VIP-321 is capable of handling VoIP telephony into cordless transmission and up to 3
registrations to the SIP proxy. The VIP-321 is able to make calls to either Peer-to-Peer or
voice communication in SIP proxy mode environment. The VIP-321 is the ideal choice for
Voice over IP communications and providing integrated Internet sharing features, such
as DHCP server, Virtual server and DMZ support. With these features, users may now
enjoy high quality voice calls and secure Internet access without interfering with routine
activities. To bring the most flexibility to users with the add-on RJ-11 interface for PSTN
connection, users not only can make the daily PSTN communication but also enjoy the
convenience brought by VoIP communications.
With built-in DECT and compatible base of GAP, up to 5 DECT handsets can be
registered on the VIP-321. The pan-European users can get benefit from the DECT
interface, and the voice communications can be established from anywhere in the living
space. The PLANET VIP-321 comes with an intuitive, user-friendly and powerful web
management interface so that users can enjoy the ease-of-use and no expertise required
for the VoIP communications.

Product Features
•Feature-rich telephone service over home or public areas with Internet/Intranet connection
•Cost effective, field proven compatibility and stability
•SIP 2.0 (RFC3261) Compatible
•Peer-to-Peer / SIP proxy calls
•Up to 5 DECT Handset registering
•Voice codec support: G.711, G.723.1, G.729A/G.729B
•In-band and out-of-band DTMF support
•Call forward, call transfer and call waiting support
•Three-way conference calls and caller ID display support
•Voice processing: Voice Active Detection, DTMF detection/ generation, G.168 echo cancellation
(16mSec.), Comfort noise generation.
DCET Features
•DECT and GAP Compatible
•1.5” color LCD with backlight
•Phonebook with up to 250 entries
•100 hours standby time, 8 hours talk time
•12 Polyphonic ring tones and 3 ring melodies
•Transmitted distance: up to 50~200m indoor / up to 300m outdoor

Package Content
The contents of your product should contain the following items:
DECT VoIP Stand
DECT Handset
Power adapter
Quick Installation Guide
User’s Manual CD
RJ-11 cable x 1
AAA Ni-HH rechargeable batteries x 3
Physical Details
The following figure illustrates the front/rear panel of VIP-321.
Front / Rear View
Front Panel of VIP-321

Rear Panel of VIP-321
Physical Interfaces Description
WAN
RJ-45 connector, to maintain the existing network structure,
connected directly to the xDSL/Cable modem through
straight CAT-5 cable.
LAN RJ-45 connector, for Internet access, connected directly to
Switch/Hub, through straight CAT-5 cable.
RESET Reset to the factory default setting.
LINE RJ-11 connector, connected directly to the PSTN analog line.
Press "＊＊"to switch to PSTN mode.
Power 7.5V DC Power input outlet.
•Machine default IP is http://192.168.0.1. Press RESET
button and hold over 10 seconds will reset the device to
factory default value.
•If press RESET button 1~9 seconds only to enable the
device reset function.
ÍNote

Front panel LED and Button function:
In Use LED
PWR LED
Charge PIN
PAGE /
Registration
Button
Top view LED function:
VoIP LED 1 / 2
WAN LED
LAN LED

LED and Button Description
In use
A
n active LED indicates either Handset has been hanged off or
Incoming call is ongoing.
PWR A solid LED indicates PWR works normally.
PAGE / Registration
Button
Press this button (1~9 seconds) to enable the DECT PAGE
function. Press and hold this button over 10 seconds to enable
DECT Registration function.
Charging PIN To charge for DECT phone.
LAN
Light : connection is active.
Blink : data transmitting or receiving.
Off : connection is not established.
WAN
Light : connection is active.
Blink : data transmitting or receiving.
Off : connection is not established.
VoIP 1 / 2 Light : VoIP session has been established.
Off : No VoIP session.

2
Chapter 2
Preparations & Installation
Physical Installation Requirement
This chapter illustrates basic installation of VIP-321
•Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors.
•TCP/IP protocol must be installed on all PCs.
For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem.
Administration Interface
PLANET VIP-321 provides GUI (Web based, Graphical User Interface) for machine management and
administration.
Web configuration access
To start VIP-321 web configuration, you must have one of these web browsers installed on computer
for management.
•Microsoft Internet Explorer 6.00 or higher with Java support
Default LAN IP address of VIP-321 is 192.168.0.1. You may now open your web browser, and insert
http://192.168.0.1 in the address bar of your web browser to logon DECT VoIP Phone web
configuration page.
VIP-321 will prompt for logon username/password, please enter: root / null (no password) to continue
machine administration.

In order to connect machine for administration, please
locate your PC in the same network segment (192.168.0.x)
of VIP-321. If you’re not familiar with TCP/IP, please refer
to related chapter on user’s manual CD or consult your
network administrator for proper network configurations.
LNote
Installing Batteries into the Handset
You must install three AAA Ni/MH batteries (included in the package) into the VIP-321 handset and
charge them in the base for 15 hours or more before you can use your new VIP-321 Cordless IP
Telephone.
1. Slide the battery cover in the direction of the arrow.
2. Insert the new batteries, as indicated, matching the correct polarity.
3. Replace the battery cover and slide it up until it snaps shut.
4. Put the Handset into the Base.
5. Connect the Base to the AC mains using the supplied AC adapter.
6. Allow the batteries to charge for 15 hours or more before using the Handset to insure a proper first
time charge.
Charging the Handset
Before you use the Handset for the first time, you should fully
charge the new batteries for 15 hours or more.
To charge the handset, simply place it on the base as shown,
you will hear a confirmation beep (charging beep).
ÍNote When the handset is recharging the battery icon on the
LCD display.

3
Chapter 3
Network Service Configurations
Configuring and monitoring your VIP-321 from web browser
The VIP-321 integrates a web-based graphical user interface that can cover most configurations and
machine status monitoring. Via standard, web browser, you can configure and check machine status
from anywhere around the world.
Overview on the web interface of VIP-321
With web graphical user interface, you may have:
More comprehensive setting feels than traditional command line interface.
Provides user input data fields, check boxes, and for changing machine configuration settings.
Displays machine running configuration.
To start DECT VoIP Phone web configuration, you must have one of these web browsers installed on
computer for management.
Microsoft Internet Explorer 6.00 or higher with Java support
Manipulation of VIP-321 via web browser
Execute your web browser, and insert the LAN IP address (default: 192.168.0.1), WAN IP address
(172.16.0.1) of VIP-321 in the address bar. After logging on machine with username/password
(default: root / not password), browse to “Network” --> “Network Settings” configuration menu:

Parameter Description
IP address WAN IP address of the VIP-321
Default: 192.168.0.1
Mask WAN mask of the VIP-321
Default: 255.255.255.0
Default Gateway Gateway of the VIP-321
Default: 192.168.0.254
Connection Type Description
Connection Type Data required.
Fixed IP The ISP will assign IP address, and related information.
DHCP Client In most circumstances, it is no need to configure the DHCP
Settings.
PPPoE The ISP will assign PPPoE username / password for Internet
access.
After confirming the modification you’ve done. Please click on the Submit button to apply settings
and browse to "Save & Reboot"menu to reboot the machine to make the settings effective.
Save Change to Flash Memory
Most of the VIP-321 parameters will take effective after you modify, but it is just temporary stored on
RAM only, it will disappear after your reboot or power off the DECT VoIP Phone, to save the
parameters into Flash ROM and let it take effective forever, please remember to press the "Save &
Reboot"button after you modify the parameters.
When users login the web page, users can see the VIP-321 system information like firmware version,
company…etc in this main page.
VIP-321 main page

4
Chapter 4
VoIP Configurations
Configurations DECT Base Settings
This device support 2 SIP phone calls simultaneously. The SIP “Phone Setting” menu includes Call
Forward, SNTP Settings, Volume Settings, DND Settings, Dial Plan Settings, Flash Time Setting,
Call Waiting Setting, Alarm Settings and Prefix to PSTN settings. Configuration an advanced SIP
phone call environment through configuring the settings described as below:
Phone Book settings
The VIP-321 support a phone book with up to 140 sets of the SIP account in 14 pages. User can make
the index number (Phone item) for speed dialing, give a phone name (Name) for reference and enter
the SIP account number (or URL). Configuration procedures are described as below: User can make
calls via Phone Book feature of VIP-321.
Parameter Description
Phone Book Page The default is Page 1. It can select Page1 ~ Page 14
to look round Phone Book records
Phone The record number from 0 ~ 139, it can set up 140
records in total
Name The name of Phone Book records, it only can input
numerals
URL Fill in the outgoing number (Line Number) or IP
address
Select To select this record
If you need to add a phone number into the Phone Book list, you need to input the position, the name,
and the phone number (by URL type). When you finished a new phone list, just click the “Add Phone”
button.
If you want to delete a phone number, you can select the phone number you want to delete then click
“Delete Selected” button.
If you want to delete all phone numbers, you can click “Delete All” button.

Call forward
This page defines Call Forward function. You can setup the phone number you want to forward in this
page. There are three type of Forward mode. You can choose All Forward, Busy Forward, and No
Answer Forward by click the icon.
Parameter Description
All Forward
All incoming call will forward to the number you chosen. You can input
the name and the phone number in URL field. If you select this function,
then all the incoming call will direct forward to the speed dial number you
choose.
Busy Forward If you are on the phone, the new incoming call will forward to the number
you choose. You can input the name and the phone number in URL field.
No Answer Forward
If you can not answer the phone, the incoming call will forward to the
number you chosen. You can input the name and the phone number in
URL field. Also you have to set the Time Out time for system to start to
forward the call to the number you choosed.

SNTP settings
This page defines the primary and second SNTP Server IPAddress, to get the date/time information.
Also you can base on your location to set the Time Zone, and how long need to synchronize again.
Volume Setting
Selects the “Volume Settings” item to configure the settings for adjust the handset volume and
sending gain.
Parameter Description
Handset Volume To set the volume for you can hear from the handset.
PSTN-Out Volume To set the volume for you can hear from the PSTN line.
Handset Gain To set the volume send out to the other side’s handset.
PSTN-In Gain To set the volume send out to the other PSTN side’s handset.