Plus M-18S User manual

1
Copyboard
M-18S/M-18W
M-17S/M-17W
SERVICE MANUAL
02.04.2012. Ver.1.0

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CONTENTS
1. COMPLIANCE OF SAFE REPAIR ........................... 3
1-1. Cautions during Product Movement ....................3
1-2.
Cautions during disassemblying and assembling ...3
2.
SPECIFICATIONS .....................................................4
2-1. Product Specications M-18...................................4
2-2. Product Specications M-17...................................5
2-3. Names of the Parts...............................................6
2-4. Control Panel .......................................................8
2-5. Meaning of Error Messages ................................9
3. TROUBLE SHOOTING ............................................10
4. DISASSEMBLY AND ASSEMBLY ............................11
4-1. Tolls Required ......................................................11
4-2. Caution.................................................................11
4-3. Disassembly and Assembly Procedures .............11
4-4. Disassembly and Assembly ................................12
5. ADJUSTMENT...........................................................19
5-1. Calibration..........................................................19
5-2.
Changing the Internal Program of M-18/M-17 Main Set ......20
5-3. Test mode...........................................................21
6. DEVICE SETTING.....................................................22
7. CABLE AND CABLE CONNECTION .....................26
8. PARTS LIST ............................................................27
1. PANEL SIDE ..........................................................27
2. MAIN BOARD CIS UNIT CABLE ...........................29
3. SHEET FRAME .....................................................31
4. ACCESSORIES .....................................................33
5. CARTON ...............................................................35
6. M-18/N-20-T ..........................................................37
7. SCREWS & WASHERS ........................................39

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1. COMPLIANCE OF SAFE REPAIR
Be sure to read this Service Manual before providing services. In the PLUS Copyboard, full consideration is taken
to ensure the safety for a re, electric shock, injury, harmful radiation, and substance. Therefore, observe the notice
described in this Service Manual so that the safety is kept when providing services. Moreover, be sure to observe the
notice described in the User’s Manual.
Pay attention to the following during service inspection.
1-1. Cautions during Product Movement
• It is necessary to remove the products when making the service of products put on the wall. At that time,
hold the product by two or more persons to prevent the product from dropping or a person from falling down.
1-2. Cautions during disassembling and assembling
1. When doing repairs, make sure that power plug is pulled out to insure safety.
2. Make sure that parts and screws and wiring, etc. are returned to their original positions. Tube, tape and other
insulation materials have been used for safety reasons. The internal wiring has been designed to avoid direct
contact with hot parts or parts under high voltage when using clamps or other tools.
3. The parts used in this device have special safety features such as ame-resistance and anti-voltage properties.
When replacing parts, always use parts supplied from the factory.
4. After nishing operations make sure that all parts and wires have been returned to their original position and that
there has been no deterioration of the area around the location that was worked on.
5. Be sure to use an earth band (wrist band) during repair and inspection.
6. Aluminum is used for this product as materials. During assembling and disassembling, be careful not to mistake the
type of screws. Depending on the screw used, the screw hole is damaged and parts may be unable to be xed
properly.
CAUTION: Never remove the two tension plates at the top and
bottom because they x a spring.
Tension Plate

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2.SPECIFICATIONS
BOARD TYPE (Model name)
2-1. Product Specications
Standard (M-18S) Wide (M-18W)
Self-standing (T-shaped legs), or wall mounting
W1480 × D675 × H1947*² mm
Installation method
Form
Main unit weight
T-shaped legs weight
Panel size
Effective reading size
Number of Pages
Paging
Drive method
Reading method
Reading illumination light
source
Reading resolution
Reading time
Board
I nterface
Added functions
Power supply
Operating
conditions
Operating
environment
Miscellaneous Ruled lines
Miscellaneous
50 mm cross-ruled squares
Dedicated markers (black, red, blue, and green)
Remarks
*1: The height is adjustable at 1747, 1847 and 1947 mm.
*2: The value indicated for “H” (height) is the maximum height.
*3: Not including the weight of the printer.
*4: USB Memory device not included. The memory capacity corresponds to 32GB or less.
•
Please note that for quality improvement purposes, specications and design are subject to change without prior notice.
AC power adapter
File format
Type
Compatible FAT
types
Printing resolution
Interface
No. print colors
Clock
OS
Web browser
PC consumption
Printer interface
Screen size
Board
Printing
External
memory
PC connection
Temperature:
Humidity:
10–35°C
30–85% (No condensation)
JPEG format
16 or grayscale
FAT 16, 32
300 dpi or equivalent
USB Flash memory
USB1.1 or USB2.0 *4
Conforming to USB 2.0 standards
Used for the timestamp and for le dating properties
(Includes backup battery for when there is a loss of power. Battery life: Approx. 00 hours)
Microsoft Windows 2000 Professional (Service Pack 4 or greater)/
XP (Home Edition /Professional Edition, Service Pack 2 or greater)/
Vista (32-bit version), Windows7 (32-bit/64-bit version)
Or, Apple Macintosh computer with standard USB port
Mac OS X 10.5 or greater
Windows :I nternet Explorer 6.0 or greater
Macintosh : Safari 4 or greater
* With Adobe Flash Player 10 installed
Images can be acquired and device settings made via USB (using a browser)
In standby: 3W, During operation: 12W (not including printer)
20 kg*³
10.5 kg
25 kg*³
H910 × W1300 mm H910 × W1800 mm
RGB LED
Main scanning direction (vertical sheet surface) 1.92 dots/mm (50 dpi or equivalent)
Sub scanning direction (horizontal sheet surface) 1.92 dots/mm (50 dpi or equivalent)
Input : AC100–240V/50–60 Hz, Max 0.75 A
Output : DC 12 V, 3.0 A
Black & white: approx. 15 s
Color: approx. 15 s
Standard type: 2458 x 1728 dots (xed)
Wide type: 3418 x 1728 dots (xed)
Black & white: approx. 21 s
Color: approx. 21 s
Endless in one direction (Horizontal scrolling)
2
Sheet movement
CIS (Contact Image Sensor)
H900 × W1280 mm H900 × W1780 mm
External dimensions
(T-shaped legs*¹) W1980 × D675 × H1947*² mm

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BOARD TYPE (Model name)
2-2. Product Specications
SPECIFICATION
Standard (M-17S) Wide (M-17W)
Self-standing (T-shaped legs), or wall mounting
W1480 × D675 × H1947*² mm
Installation method
Form
Main unit weight
T-shaped legs weight
Panel size
Effective reading size
Number of Pages
Paging
Drive method
Reading method
Reading illumination light
source
Reading resolution
Reading time
Board
I nterface
Added functions
Power supply
Operating
conditions
Operating
environment
Miscellaneous Ruled lines
Miscellaneous
50 mm cross-ruled squares
Dedicated markers (black, red, blue, and green)
Remarks
*1: The height is adjustable at 1747, 1847 and 1947 mm.
*2: The value indicated for “H” (height) is the maximum height.
*3: Not including the weight of the printer.
*4: North America Only.
*5: USB Memory device not included. The memory capacity corresponds to 32GB or less.
•
Please note that for quality improvement purposes, specications and design are subject to change without prior notice.
AC power adapter
File format
Type
Compatible FAT types
Printing resolution
Interface
No. print colors
Clock
OS
Web browser
PC consumption
Printer interface
Screen size
Board
Printing
External
memory
PC connection
Temperature:
Humidity:
10–35°C
30–85% (No condensation)
JPEG format (or PDF format *4
Monochrome
FAT 16, 32
300 dpi or equivalent
USB Flash memory
USB1.1 or USB2.0 *5
Conforming to USB 2.0 standards
Used for the timestamp and for le dating properties
(Includes backup battery for when there is a loss of power. Battery life: Approx. 00 hours)
Microsoft Windows 2000 Professional (Service Pack 4 or greater)/
XP (Home Edition /Professional Edition, Service Pack 3 or greater)/
Vista (32-bit version), Windows7 (32-bit/64-bit)
Or, Apple Macintosh computer with standard USB port
Mac OS X 10.5 or greater
Windows :I nternet Explorer 8.0 or greater
Macintosh : Safari 5 or greater
*Enable JavaScript.
* With Adobe Flash Player 10 installed
Images can be acquired and device settings made via USB (using a browser)
In standby: 3W, During operation: 12W (not including printer)
15 kg*³
12.5 kg
20 kg*³
H910 × W1300 mm H910 × W1800 mm
RGB LED
Main scanning direction (vertical sheet surface) 1.92 dots/mm (50 dpi or equivalent)
Sub scanning direction (horizontal sheet surface) 1.92 dots/mm (50 dpi or equivalent)
Input : AC100–240V/50–60 Hz, Max 0.75 A
Output : DC 12 V, 3.0 A
Black & white: approx. 15 s
Standard type: 2458 x 1728 dots (xed)
Wide type: 3418 x 1728 dots (xed)
Black & white: approx. 21 s
Endless in one direction (Horizontal scrolling)
2
Sheet movement
CIS (Contact Image Sensor)
H900 × W1280 mm H900 × W1780 mm
External dimensions
(T-shaped legs*¹) W1980 × D675 × H1947*² mm

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SPECIFICATION
2-3. Names of the Parts
Front
Main Unit
Sheet
Dedicated markers are used on the Sheet to
draw diagrams and to write.
Control Panel
Input/output terminals
(see next page)
* Located on the bottom surface.
Printer Table
The printer* is placed here. (See the Assembly
and Setup Manual.)
AC Adapter Box
Store the AC Power Adapters of the Copyboard
and printer here. (See the Assembly and Setup
Manual.)
Stand
This Stand supports the Copyboard. (See the
Assembly and Setup Manual.)
Frame Cover
Pen Tray
* Depending on the product you have purchased, the printer may be
sold separately.
* This illustration does not show the connection cords.
Effective Reading Size
The area that can be copied is the gray area of
the diagram.
Note:
It might not be possible to print or copy
when storing to USB Memory or personal
computer any portions that are drawn outside
of this range.
approx. 10 mm
approx. 10 mm
Effective reading size
approx. 5 mm
approx. 5 mm

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SPECIFICATION
Input/output terminals
Secure the stabilizers on the T-shape feet by
Hexagon Bolts using Hexagon wrench.
Attach the 4 stabilizers on the feet.
Alignment of the screw holes of the T-shape Feet
with those of the stabilizers.
Slide the stabilizers on the T-shaped feet to align with
the holes.
CAUTION : To prevent
toppling, be sure to install
the stabilizers at each
of the 4 locations. The
toppling of this machine
could cause bodily injury or
damage the machine.
CAUTION : Do not lift the
stand to work on it. This
may lead to toppling or
bodily injury.
Pleaseconnectdedicated
orrecommendedprinter.
PRINTER
DC12V
Caster
Unlock
Lock
Locking/unlocking the stand's Casters
After installation, Lock the Casters with the stoppers. When
moving the stand, Unlock the Caster's stoppers.
The stoppers are locked when the bottom is pressed. Press
the top to Unlock them.
Personal computer (PC) dedicated USB
port (Type B)
Connect this with the USB port (type A) of the PC.
Personal computer (PC) dedicated USB port (Type B)
Used to connect the Copyboard to a computer to
make the Copyboard's device settings. Can also be
used to copy scanned images onto the computer.
DC input connector
Connect this with the DC plug end of the AC
Power Adapter. (Only connect the supplied AC
Power Adapter; nothing else.)
Printer connector (USB port Type A)
Connect this with the USB connector of the printer.
(The printer connector is dedicated for use with a
printer; use it only with a printer.)
The connector is located on the bottom surface
of the Main Unit.
The diagram view is seen from the bottom.
* This illustration does not show the printer or connection
cords.
T-shape Foot
Stabilizer
Hexagon
wrench
Hexagon Socket
Bolts
(M5 x 8mm)

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SPECIFICATION
2-4. Control Panel
When pressing a button, please press the center area (the square bulge). The button may not work if it is pressed on a corner.
USB B
PC
USB B
MEMORY
1
2
3
45
6
7
8
9
1 ON/Standby button
Turns the Copyboard’s power on and off (standby mode).
2 Display window
The number of copies, operating status and error messages
are displayed on the 7-segment LEDs.
3 Number of Copies/Test print button
Press this button to set the number of copies to be printed
(max. 10). The number of copies is displayed on the display
window.
* " " is displayed during test printing.
4 Color Print ( ) button
The sheet is moved by 1 screen and read, and the image is
printed in color in the number of copies indicated on the display
window.
5 B/W Print ( ) button
The sheet is moved by 1 screen and read, and the image is
printed in black and white in the number of copies indicated
on the display window.
6 Save ( ) button (USB memory storage)
The sheet is moved by 1 screen and read, and the image is
stored on the USB Memory device.
When connected to a computer by USB Cable, the image is
stored in the Copyboard's internal memory.
7 Scroll/Stop button
Scrolls the sheet one screen portion left, then stops autom-
atically.
A press of this button while scrolling will stop the scrolling.
8 USB A Memory port (USB Type A)
Saves in commercially-available USB Memory images that
have been read by the Copyboard.
9 Status
These indicators light or turn off to indicate errors with the
Copyboard, USB Memory device or printer.
(See table at left)
Also check the error message on the display window.
Display
window
Meaning Copyboard
indicator
Device
indicator
Printer problem
USB Memory not
recognized
USB Memory storage
problem
USB Memory not
connected
USB Memory is full
An unsupported printer
is connected
Warning that disconnec-
tion of USB Memory has
been forgotten
Reading problem
System error On Off
On
Off
Time setting error
* The letters "USB" scroll on the display.
*
M-18 Only
M-18
Only

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If the problem persists, please contact your nearby PLUS Corporation sales ofce, dealer, or store.
SPECIFICATION
2-5. Meaninig of Error Messages
If any of the following ashing indications appear in the display window of the control
panel, please check the matters described below.
Error messages ash for 5 seconds, then stop ashing, remaining lit.
Problem and Solution
• Is the printer cable connected?
• Is power being supplied to the printer?
• When the printer uses an AC Power
Adapter, is the cable disconnected
somewhere?
• Has paper been set in the printer?
• Is the printer error indicator ashing
(or lit)?
• Is the USB Memory unformatted.
• Is a USB Memory that is not supported
by the Copyboard being used?
• An error occurred during USB Memory
storage.
•
There is a read signal error.
• There is a Memory or internal fault.
• USB Memory device is not plugged
into the Main Unit.
• There is no available space.
•
A printer that is not supported by the
Copyboard has been connected.
•
Did you press the ON/Standby button
while the USB Memory device was
plugged into the Main Unit?
•
A USB Memory device is plugged into
the main unit. When the USB Memory
device is disconnected, the power will
be switched off and the unit will enter
the standby mode.
•
An error has arisen when setting the
time.
•
Unplug the power plug from the power
outlet and then plug it in again.
•
The CIS Unit is defective.
• The Main Board Assy is defective.
• Unplug the power plug from the power
outlet and then plug it in again.
•
Plug the USB Memory device into the
USB port.
•
Please delete unnecessary data using
a personal computer.
•
Start setting the date/time over from
the beginning.
•
Press the ON/Standby button and
switch off the power. When a record
is required, switch on the power and
save to USB Memory.
• Is the USB Memory device plugged in fully?
• Is the USB Memory damaged?
• This unit supports the FAT and FAT 32
formats. Perform the formatting with
the personal computer.
•
Please see our home page for information
about USB Memories that can be used
with the Copyboard.
• Please check the operation with a
personal computer.
•
Please perform USB Memory storage again.
• Do not insert or remove the USB Memory
during processing.
Printer not
connected
No printing
paper
Printer problem
USB Memory
not recognized
USB Memory
storage
problem
Reading
problem
System error
USB Memory
not connected
USB Memory is
full
Time setting
error
When the “USB” letter
display is owing...Warning
that disconnection of USB
Memory has been forgotten
An unsupported
printer is
conne-
cted
• Connect the printer properly and
switch on the printer power.
• Turn the power of the printer off and
then on again, and load the printer
with A4 or Letter size paper.
• Read the printer instruction manual.
Error Display Number

10
By checking operations, it is possible to carry out judgments on malfunction to a certain extent. Carry out the following
checks before disassembling the equipment.
1. Press the Standby (On) button and turn on the power.
Is the power turned on?
2. Press the Scroll / Stop button.
Does the sheet operate normally?
3. Press the Color print / B/W Print button (when a printer is used).
Does the error display (E1) appear?
4. Press the Save button (when a USB Memory is used).
Do the error displays (E2, E3 and US) appear?
Is the object written in the board printed normally?
Is the object written in the board stored normally?
Does the Error display appear?
Flashing indicator keeps "rotating" sequentially.
No →
No →
No →
No →
Yes →
Yes →
Yes →
Yes
Yes
Yes
Yes
Normal operation
No
No
No
• The AC Adapter is disconnected from the wall outlet.
• The AC Adapter is defective.
• The Main Board Assy DC jack part is defective.
• The SW Board Assy is defective.
• The connectors of the SW Harness is disconnected.
• The connectors of the Motor Harness is disconnected.
• The loser of the Timing Belt, the slack.
• The Sheet Motor Unit is defective.
• The Main Board Assy is defective.
Printer failure. (See section 2-4. Error display.)
• The printer is defective. (See the Instruction manual of a printer.)
• The power of a printer is not turned on.
• Printer paper is exhausted.
• A Printer is not connected denitely.
• The Main Board Assy is defective.
Error display: E2 is displayed. (See section 2-4. Error display)
• A USB Memory is not formatted.
• An incompatible USB Memory is used.
• A USB Memory is defective.
• A USB Memory port is defective.
Error display: E3 is displayed.
• Memory storage error: Repeat save operation again.
• The Main Board Assy is defective.
A part of image is displayed black.
• The Main Board Assy is defective.
• Misalignment of CIS Unit: Slight (It is improved by calibration.)
• Misalignment of CIS Unit: Severe (Replace the CIS Unit for improvement.)
• Foreign matter adheres to the CIS Unit.
An image (print) is rubbed.
• Deterioration of CIS Unit.
• The marker (written character) becomes blurred.
• The ink cartridge (Drum Unit) is exhausted.
A specic color is not printed or the printed color is improper (when a color printer is used).
• The ink of a printer is exhausted.
• The ink cartridge of a printer is defective.
black line is put in a picture.
• Dust adheres to the CIS Unit.
• Misalignment of CIS Unit: Slight (It is improved by calibration.)
• The CIS Unit is defective: Serious (Replace the CIS Unit for improvement.)
An image is rubbed.
• Deterioration of CIS Unit.
• The marker (written character) becomes blurred.
The error display (E5) appears. (See section 2-4. Error display)
• The Main Board Assy is defective.
• The Main Board Assy is defective.
• The SW Board Assy is defective.
3.TROUBLE SHOOTING