Plus K-10S User manual

1
Copyboard
K-10S / K-10W
SERVICE MANUAL
03.29.2017. Ver.2

2
CONTENTS
1. COMPLIANCE OF SAFE REPAIR ........................... 3
1-1. Cautions during Product Movement ....................3
1-2.
Cautions during disassemblying and assembling
...3
2.
SPECIFICATIONS
.....................................................4
2-1. Product Specications
...........................................4
2-2. Names of the Parts...............................................5
2-3. Operating gents common to all models................7
2-4.Power Lamp / Status Indicators ...........................8
3. TROUBLE SHOOTING .............................................9
4. DISASSEMBLY AND ASSEMBLY ............................10
4-1. Tolls Required ......................................................10
4-2. Caution.................................................................10
4-3. Disassembly and Assembly Procedures .............10
4-4. Disassembly and Assembly ................................11
5. ADJUSTMENT...........................................................20
5-1. Calibration..........................................................21
5-2.
Conrming (Printing) the rmware version
...........22
6.
DEVICE SETTING
......................................................22
7. CABLE AND CABLE CONNECTION ......................25
8. PARTS LIST .............................................................26
1. PANEL SIDE ...........................................................26
2. MAIN BOARD CIS UNIT CABLE ............................28
3. SHEET FRAME ......................................................30
4. PRINTER'S .............................................................32
5. ACCESSORIES ......................................................34
6. CARTON ................................................................35
7. M-18-ST .................................................................37
8. SCREWS & WASHERS .........................................39

3
Be sure to read this Service Manual before providing services. In the PLUS Copyboard, full consideration is taken
to ensure the safety for a re, electric shock, injury, harmful radiation, and substance. Therefore, observe the notice
described in this Service Manual so that the safety is kept when providing services. Moreover, be sure to observe the
notice described in the User’s Manual.
Pay attention to the following during service inspection.
1-1. Cautions during Product Movement
• It is necessary to remove the products when making the service of products put on the wall. At that time,
hold the product by two or more persons to prevent the product from dropping or a person from falling down.
1-2. Cautions during disassembling and assembling
1. When doing repairs, make sure that power plug is pulled out to insure safety.
2. Make sure that parts and screws and wiring, etc. are returned to their original positions. Tube, tape and other
insulation materials have been used for safety reasons. The internal wiring has been designed to avoid direct
contact with hot parts or parts under high voltage when using clamps or other tools.
3. The parts used in this device have special safety features such as ame-resistance and anti-voltage properties.
When replacing parts, always use parts supplied from the factory.
4. After nishing operations make sure that all parts and wires have been returned to their original position and that
there has been no deterioration of the area around the location that was worked on.
5. Be sure to use an earth band (wrist band) during repair and inspection.
6. Aluminum is used for this product as materials. During assembling and disassembling, be careful not to mistake the
type of screws. Depending on the screw used, the screw hole is damaged and parts may be unable to be xed
properly.
CAUTION: Never remove the two tension plates at the top and
bottom because they x a spring.
1. COMPLIANCE OF SAFE REPAIR
Tension Plate

4
K-10S K-10W
W1480 x D675 x H1847 W1980 x D675 x H1847
W1300 x H910mm W1800 x H910mm
W1280 x H900mm W1780 x H900mm
2
External dimensions
weight
Board surface dimension
Effective reading dimensions
No. of board sufaces
Sheet feeding
Drive system
Reading method
Reading illumination light source
Reading resolution
Reading and printing time
(* Print time will vary according
to the amount of data.)
Reading method
Reading size
Reading paper size
Reading color
Print resolution
No. sheets printed
Clock
Computer connection
AC power adapter
Power consumption
Temperature
Humidity
Ruled lines
Writing tool
Equal ratio printing
2-sheet printing
Recording density adjustment
Manual board surface moving function
Accessories
○○
○
○
○—
Unidirectional, endless (Horizontal scrolling)
Sheet moving method
CIS (Contact Image Sensor)
RGB LED
1.92 dots/mm
A4 size (W210 x H297 mm) A4 size (W210 x H297 mm)
A4-L-size (W210 x H405 mm)
1-sheet printing
Approx. 10 seconds reading, approx.
11 seconds printing
2-sheet printing:
Approx. 20 seconds reading, approx.
22 seconds printing
1 sheet (A4 equal ratio), 2 sheets
compressed (A4 compression)
1 sheet (A4 compression, A4-L
equal ratio)
Thermal head thermosensitive recording
Monochrome
200 dpi
1 sheet
Used for time stamps
Device settings
Input: AC 100-240V, 50/60Hz, 1.5A Output: DC 24V, 2.5A
In power-saving mode: 1W Operating: 50W
10°C-35°C
30 to 85% (with no condensation)
50 mm grid
White board markers (black and red)
A4 compressed printing
Approx. 14 seconds reading, approx.
15 seconds printing
A4-L equal ratio printing:
Approx. 14 seconds reading, approx.
15 seconds printing
31.5kg 35.5kg
2.SPECIFICATIONS
2-1. Product Specications
Exterior
Board
Printer
Additional
functions
Power supply
Others
Functions
3 levels of adjustment in the device settings
Dedicated white board markers (back and red), dedicated eraser,
2 eraser replacement sponges, dedicated the rmosensitive paper
(30 m roll), AC power adapter (with 2.5 m power cord), instruction
manual
Usage conditions
BOARD TYPE (Model name)
*
Please note that product specications and appearance are subject to change without notice.

5
Main unit front
2-2. Names of the Parts
SPECIFICATION
printer hatch
Main Unit
Sheet
Use the dedicated markers to draw diagrams
or write letters on the sheet surface.
printer operating panel
Refer to “Operating parts common to all
modeles”.
AC power adapter holder
Place the included AC power adapter in here.
Stand
This Stand supports the Copyboard. (See the
Assembly and Setup Manual.)
Frame Cover
Pen Tray
* Connection cords are not shown on this illustration.
About the readable range
The readable Portion is the portion indicated in gray
on the diagram.
Note:
It may not be possible to print ltems written outside of
this range.
approx. 10 mm
approx. 10 mm
Readable range
approx. 5 mm
approx. 5 mm

6
SPECIFICATION
Input/output terminals
解除
MADE IN CHINA
SER.No.
I N P U T : 12V 3.0A
FACTORY
: SPI
MODEL : K-10S
COPYBOARD
Caster
Unlock
Lock
Locking/unlocking the Casters of products with stand
When the unit is moved to a location, use the stoppers to lock
the casters after installing. Release the caster stoppers when
moving the unit.
Press on the bottom of the stopper to lock the caster.
Press on the top of the stopper to unlock the caster.
DC input connector
Connect this with the DC plug end of the AC
Power Adapter. (Only connect the supplied AC
Power Adapter; nothing else.)
The connector is located
on the bottom surface of
the Main Unit.
The diagram view is seen
from the bottom.
Rating label
(Serial number)
The figure is viewed
from the back.
bottom side
Personal computer (PC) dedicated USB
port (Type B)
Connect this with the USB port (type A) of the PC.
Personal computer (PC) dedicated USB port (Type B)
Used to connect the Copyboard to a computer to
make the Copyboard's device settings.

7
A : Open button
B : POWER key
C : POWER ON lamp
D : STATUS lamp
G : Additional print key
(REPEAT)
H : Sheet FEED/STOP
key
E : Print key
F :
Two-sheet compres-
sed print key
E : Compressed print
key
F :
A4-L equal ratio print
key
When this button is pressed, the printer hatch opens. Press this to replace the recording paper.
This turns the power supply on and off.
This lamp lights (green) when the power is turned on, and turns off when the power is turned off.
This indicates the unit’s operating status or error status. The lamp ashes green when the unit
is operating.
Use this key to make additional prints. The sheet does not move when this key is
pressed.
Use this key to move the sheet to the left. When the key is pressed, the sheet moves one frame.
When the key is pressed again while the sheet is moving, the sheet stops moving Immediately.
Use this to stop reading before printing.
Use this to print one sheet’s worth of data in A4 size. The aspect ratio of the data on the
sheet is maintained.
Use this to compress two sheet’s worth of data and print it in A4 size. The data on the two
sheets is compressed in the horizontal direction.
Use this to compress one sheet’s worth of data and print it in A4 size (210 × 297 mm). The
data
is compressed in the horizontal direction.
Use this to print one sheet’s worth of data in A4 L size (210 × 405mm). The aspect ratio of
the data on the sheet is maintained.
K-10S operating panel
K-10W operating panel
SPECIFICATION
2-3. Operating pents common to all models
POWER
STATUS
POWER
ON COPY REPEAT
FEED /
STOP
K-10S
ABCDEFGH
K-10W
ABCDEFGH
POWER
POWER
ON COPY REPEAT
FEED /
STOP
A4 L
STATUS

8
Sleep
During transition to power-on state (During main board start)
Standby
Power ON
During normal operation
Additional printing alarm
Out-of-paper error
Temperature error
Motor error
System error
White calibration mode
Execution of white calibration
Normal termination of white calibration
White calibration system error
Printer test standby
Printer test execution
Printer test out-of-paper error
Printer test temperature error
Printer test motor error
OFF
Flases orange
OFF
Lights green
Lights green
Lights green
Lights green
Lights green
Lights green
Lights green
Flases green
Flases green
Flases green
Flases green
Flases red
Flases red
Flases red
Flases red
Flases red
OFF
OFF
OFF
OFF
Flases green
Flases green
(for ve seconds)
Lights orange
Flases orange
Lights red
Flases red
OFF
Flases green
Lights green
Lights red
OFF
Flases green
Lights orange
Flases orange
Lights red
2-4.Power Lamp / Status Indicators
Status Status LED
Power LED
SPECIFICATION

9
By checking operations, it is possible to carry out judgments on malfunction to a certain extent. Carry out the following
checks before disassembling the equipment.
1. Press the Standby (On) button and turn on the power.
Is the power turned on?
2. Press the Scroll / Stop button.
Does the sheet operate normally?
3. Press the Copy button.
Is it printed?
Is the object written in the board printed normally?
No →
No →
No →
No →
Yes
Yes
Yes
Yes
• The AC Adapter is disconnected from the wall outlet.
• The AC Adapter is defective.
• The Main Board Assy DC jack part is defective.
• The Thermal printer Board is defective.
• The connectors of P-M DC cable is disconnected.
• The connectors of the Motor Harness is disconnected.
• The loser of the Timing Belt, the slack.
• The Sheet Motor Unit is defective.
• The Main Board Assy is defective.
• The Thermal printer Board is defective.
• The peper sensor is defective.
• The Thermal printer Board is defective.
• The Thermal head is defective.
• A Printer is not connected denitely.
• Not connected.
• The Main Board Assy is defective.
A part of image is displayed black.
• The Main Board Assy is defective.
• Misalignment of CIS Unit: Replace the CIS Unit for improvement.
(In a subtle case, improved by white calibration.)
• Foreign matter adheres to the CIS Unit.
• The Thermal head is defective.
An image (print) is rubbed.
• Deterioration of CIS Unit.
• The marker (written character) becomes blurred.
• The Thermal head is disconnected.
3.TROUBLE SHOOTING

10
4-1. Tools Required
• Phillips screwdriver (+) No. 2
• Phillips screwdriver (–)
• Phillips screwdriver (+) No. 0
4-2. Caution
• See “1. Compliance of Safety Repair and Safety Inspection” before disassembling and assembling.
• Put on gloves so that you do not cut your hand at the sharp edge of a frame during disassembly and assembly.
• See “7. Wiring Diagram” and “8. Parts List” for the parts name or wiring.
• The point especially requiring attention when handling parts or performing disassembly and assembly contains a
caution. Be sure to follow this caution.
4-3. Disassembly and Assembly Procedures
4.DISASSEMBLY AND ASSEMBLY
Printer Unit
Main Board
Frame Cap Panel Side R
Back Panel Unit
Switch Board
CIS Unit
AC Adapter Box
USB Board
Printer Motor
Thermal Head
Paper Sensor
Thermal Printer Board
Rear Frame
Panel Front
Panel Rear U
Panel Rear L
Sheet Frame Unit
Endless Sheet
Sheet Motor Unit
START

11
4.4. Disassembly and Assembly
This section describes one example of disassembly and assembly procedures. For the actual operation, disassemble
and assemble the required parts with reference to “4-3. Disassembly and Assembly Procedures”.
* Take care that no load is applied to the Printer Unit in a state where a Printer Unit is not removed.
Before removing the Printer Unit, be sure to remove the Printer Back Panel and wiring and remove the Printer Unit.
* Remove the main set from the stand and proceed with the Endless Sheet. (Perform the operation on a mat.)
* Remove the Pen Tray before performing the procedure below.
DISASSEMBLY AND ASSEMBLY
1) Remove the Printer UNIT. (See Figs.1)
1.
Remove the”S-3" screws shown in the figure 1 and
then remove the Printer Back Panel.
2.
Disconnect the connector (CN1,5,7) from the Thermal
Printer Board.
3.Remove the DC jack from the main set and then
disconnect the connector (CN1) from the USB Board.
4.Remove the "S-4" screws and then remove the
Printer Unit.
2) Remove the Front Cover UNIT. (See Figs.2 and 3.)
1.Remove the Front Cover Spring shown in Figure 2
and portion A.
2.
Remove the "S-13" E-ring shown in Figure 2 and portion
B and then remove the Hinge Plate Assy.
3.Remove the Front Cover Unit while pressing the
Cover button shown in Figure 3.
4.Remove the "S-3" screws and then remove the
Platen Roller.
Fig.1
Fig.2
Fig.3
CN5
CN1
CN1 CN7
S-4
S-3
S-4
S-3
DC Jack
USB Board
Printer Unit
Printer Back Panel
B
B
A
A
S-13
BA
Hinge Plate Assy
Front Cover Spring
S-3
S-3
Cover Button
Platen Roller
Front Cover Unit

12
3) Remove the Thermal Printer Board. (See Figs.4)
1.
Remove the”S-4" screws shown in the figure 4 and
then remove the Printer top Cover.
2.Disconnected the connector (CN2,3,4,6) from the
Thermal printer Board and then remove the Thermal
printer
Board.
4) Remove the USB Board and Peper Sensor Board.
(See Figs.5)
1.
Remove the”S-3" screws shown in the figure 5 and
then remove the USB Board
2.Remove the "S-15" screws and then remove the
Paper Sensor Board.
3.Remove the "S-20" screws and then remove the
Adapter Box.
5) Remove the Printer Frame UNIT. (See Figs.6)
1.Remove the Cover Button shown in Figure 6.
2.Remove the "S-3" screws and then remove the
Printer Frame Unit.
Caution:
Be careful not to forget to install the Cover Button
during assembling.
DISASSEMBLY AND ASSEMBLY
Fig.4
Fig.5
Fig.6
CN6
CN4
CN3
CN2
S-4
S-14
Printer Top Cover
Thermal Printer Board
S-3
S-15
S-16
S-20
S-3
Adapter Box USB Board
USB Board
Plate
Paper Sensor
Board
S-3
S-21
S-3
S-3
Printer Frame Unit
Cover Button

13
6) Remove the Thermal Head. (See Figs.7)
1.
Remove the”S-17" screws shown in the figure 7.
2.Remove the Thermal Head Base while paying
attention to the Thermal Head Spring.
3.
Remove ”S-18" screws and then remove the Thermal
Head Unit from the Thermal Head Base.
4.Remove the Thermal Head Unit.
Caution:
Be careful not to forget to install the Thermal Head
color during assembling.
8) Remove the Printer Plate (L/R). (See Figs.9.)
1.
Remove the”S-2" screws shown in the figure 9. and
then remove the Printer Plate (L/R).
2.
Remove the DC Jack Assy installed in a Printer Plate (L).
Caution: Remove the nut and ring xing the DC Jack Assy
and then remove the DC Jack Assy.
7) Remove the Lock Bese. (See Figs.8.)
1.
Remove the "S-18"
screws shown in the figure 8
.
2.
Remove the Lock Spring fixed in A to A’ and B to B’
3.Remove the Lock Base.
Caution: Be careful not to forget to install the Lock Base
color during assembling.
DISASSEMBLY AND ASSEMBLY
Fig.7
Fig.8
Fig.9
S-18
S-17
Thermal Head
spring A
Thermal Head
spring B
Thermal Head Collar
Thermal Head Spacer
Thermal Head
Thermal Head
Base
S-2
S-2
Printer Plate R
DC Jack Assy
Ring
Nut
Printer Frame Unit
Printer Plate L
S-18
S-18
A
A'
B'
B
Lock Base Collar
Lock Base Collar
Lock Spring
Lock Base

14
9) Remove the Printer Moter Middle Gear UNIT.
(See Figs.10)
1.
Remove the”S-19" screws shown in the figure 10 and
then remove the Printer Moter Unit.
2.
Remove the "S-13" E-ring and then remove the Middle
Gear.
DISASSEMBLY AND ASSEMBLY
10) Remove the Main Board Assy. (See Figs. 11 and 12.)
1.
Remove the”S-1" screws shown in the figure 11 and then remove the Cable Cover.
2.Remove the”S-3" screws shown in the figure 12 and then remove the Main Board Shield.
Note:
If a screw is tightened too tightly, a screw hole may be broken.
Fig.10
Fig.12
Fig.11
Fig.13
Fig.15Fig.14
3.Disconnect the connector (CN1,2,3,6) connected
to the Main Board Assy shown in the gure 13.(See
Figs. 13 and 14,15.)
4.
Remove the”S-1" screw shown in the figure 14 and
then remove the Main Board Assy from the Main
Board Shield.
5.
When replacing the Main Board Assy shown in the
figure 15, insert the Main Board Assy from
the oblique direction so that the parts mounted
at the
rear of the Main Board Assy are not damaged.
S-19
S-13
Printer Motor Unit
Printer Motor Packing
Printer Frame Unit
Middle Gear
S-1
Cable Cover
S-3
Main Board Shield
CN1
CN2
CN3
CN6
main Board Assy
S-1
Main Board Assy

15
DISASSEMBLY AND ASSEMBLY
Fig.16
Fig.17
Fig.18
Fig.19
11) Remove the Frame Cap C. (See Fig. 16.)
1.
Remove the “S-2” screws shown in the gure 16 and
then remove the Frame Cap C.
12) Remove the Frame Cap A/B. (See Fig. 17.)
1.
Remove the “S-2” screws shown in the figure 17
and then remove the Frame Cap A/B.
13) Remove the Panel side. (See Fig. 18)
1.Remove the “S-4” screws shown in the gure18 and
then remove the Panel Side.
14) Remove the Panel Side. (See Fig. 19)
1
Remove the “S-4” screws shown in the figure 19
and then remove the Panel Side.
S-2
Frame Cap PC
S-2
Frame Cap
S-4
S-4
Panel Side
S-4
S-4
Pabel Side

16
DISASSEMBLY AND ASSEMBLY
Fig.20 Fig.21
Fig.23
Fig.22
Fig.24 Fig.25
15) Remove the Back Panel Unit. (See Fig. 20 and 21)
1.Remove the “S-5” screws shown in the gure 20.
Remove 2 screws which are located on both sides of the Back Panel center.
2.Slide the Back Panel Center and remove it while pushing the Back Panel Unit corner shown in the gure 21
forward.
16) Remove the CIS Unit. (See Figs. 22~25)
1.Disconnect the CIS Cable (FFC), shown in the gure 22, from a connector.
2.Remove the “S-2” screws shown in the gures 23 and 24 and then remove the CIS Unit.
* At that time, operate while holding it with hands so that the CIS Unit does not fall.
Pay attention to the top and bottom when installing the CIS Unit.
* The CIS Unit with a CIS Support (see Fig. 25) is located in the upper position.
* When a CIS Unit is replaced, be sure to perform White level calibration.
See page 24 3.White level calibration
S-5
Back Panel Unit
Back Panel Center
CN1
CIS Cable
CIS Unit
S-2
S-2
CIS Support

17
DISASSEMBLY AND ASSEMBLY
Fig.26
Fig.27
Fig.29
Fig.28
17) Remove the Rear Frame. (See Fig. 26)
1.
Remove the “S-6” screws shown in the gure 26 and
then remove the Rear Frame (two).
18) Remove the Panel Upper. (See Fig. 27)
1.
Remove the “S-4” screws shown in the gure 27
and
then remove the Panel Front.
19) Remove the Panel Rear.
(See Fig. 28 and 29)
1.Remove the “S-4” screws shown in the figure
28 and
then
remove the Panel Rear (U).
2.Remove the “S-4” screws shown in the figure
29 and
then
remove the Panel Rear (L).
S-6
Rear Frame
This side is
located upwards.
S-4
Panel Front
S-4
Panel Rear (L)
S-4
Panel Rear (U)

18
DISASSEMBLY AND ASSEMBLY
20) Replace the Endless sheet.
1.Remove the “S-2” screws shown in the gure 30.
2.Remove the Panel Plate shown in the gure 31.
3.Remove the stopper “S-4” screws in the (two upper and lower)
Tension Roller Bases shown in the gure 32.
4.Push the Tension Roller Base block shown in the gure 33 into the inside and x the Tension Roller Bases.
Notes:
• Be careful not to damage or fold it when handing the Endless Sheet.
• Replace it by two persons during replacement of the Endless Sheet.
Fig.30
Fig.32
Fig.34
Fig.31
Fig.33
S-2
S-2
Panel Plate
S-4
Tension Roller Base
For locks
Endless Sheet
Tension Roller
Hooks
Direction of movement
A level difference is found when you touch the joint
of a sheet from the direction indicated by an arrow.
Install while paying attention to the joint direction of
a sheet welded part.
level difference

19
DISASSEMBLY AND ASSEMBLY
Fig.35
21) Replace the Sheet Motor Unit. (See Fig. 35)
1. Remove the “S-4” screws shown in the gure 35.
2. Disconnect the connector of the Sheet Motor Unit.
Note: Be careful not to interfere with the Sheet Guide Bar
when installing the Sheet Motor Unit.
*Doing so causes vibration or strange noise to occur.
S-4
CN2
Sheet Motor Unit
Sheet Motor Unit
Sheet Guide Bar

20
5. ADJUSTMENT
Calibration is required in the following cases.
• When a Main Board Assy is replaced
• When an Endless Sheet is replaced
• When a Sheet Frame Unit is replaced
For the replacement of a CIS Unit in the market, usually, use a unit that has been adjusted at a factory.
* When any failure occurs in an image, be sure to replace the CIS Unit in case where no improvement is shown even
if white level calibration is readjusted.
5-1. Calibration
[Calibration]
[Preparation]
Enter one vertical line (black) between the upper and lower ends of an Endless Sheet.
* Clean the Endless Sheet (the top and bottom outside a ruled line) and then perform calibration.
Calibration mode]
• Conrm that the Power ON lamp lights (in green).
• Press the Copy button (S)/L-size Geometric Print button (W) three times pressing the Copy key.
→ The Power ON lamp lights (in orange).
• Press the Print key (S)/Compressed Print key (W).
→ The Endless Sheet automatically moves. → Completed when the Status lamp lights (in green).
• The Power ON lamp lights (in orange).
• The Status lamp blinks (in green).
• Press the Feed/Stop key (common in S/W) once. → The Power ON lamp lights (in orange). Press the Feed/Stop key
(common in S/W) again. → The current display returns to a normal mode when the Power ON lamp lights (in green).
A bar (Black)
Location to be cleaned
Location to be cleaned
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1
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