Polycom SoundPoint IP 650 User manual

User Guide
Polycom IP 650
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•Phone Overview
•Basic telephony features
•How to place a call
•How to answer a call
•How to terminate a call
•How to redial a number
•How to mute a call
•How to set a call on hold
•How to transfer a call
•Advanced telephony
features
•How to make conference calls
•How to answer a call while you
are on the line
•How to make a switch between
active calls
•Phone preferences
•How to change the ring tone
•How to change the language
•How to adjust the volume
Content
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•Voicemail & call history
•How to listen to your voicemail
•How to consult the call history
•How to clear the call history
•Contact management
•Telephone local directory
•Speed dials
•Corporate directory
•Various
•How to reboot your phone
•How to reset your phone
Content
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Polycom IP 650 : phone overview
1 : Message waiting indicator
2 : Arrow keys
3 : Feature keys *
4 : Microphone mute
5 : Headset
6 : Speaker phone
7 : Handsfree microphone
8 : Volume keys
9 : Dial pad
10 : Hold
11 : Speaker
12 : Soft Keys**
13 : Graphic display
14 : Line/Speed dial key
15 : Line indicators
16 : Hook switch
* Do Not Disturb button is not used
** MyStat and Buddies softbutton’s are not used
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•How to place a call ?
•Using the handset:
1. Type the number on keypad
2. Press the Dial button
3. Pick-up the handset
•Using the speaker:
1. Type the number on keypad
2. Press the Speaker button
3. Press the Dial button
Basic telephony features
1. Pick-up the handset
2. Type the number
3. Push the Dial button
1. Press the Speaker button
2. Type the number
3. Push the Dial button
OR
OR
Note :
You must add a 0 before any external number
Emergency numbers can be dialed without any preceding 0 (100, 110,…)
To redial your last number : click twice the button DIAL
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•How to answer a call ?
•Using the handset:
1. Pick-up the handset
•Using the speaker:
1. Press the Handsfree button
2. Press the blinking key facing the
incoming call
3. Press the Answer soft key*
OR
Note :
These steps apply when the called
party is NOT in another call
OR
•How to terminate a call ?
•Press the End Call softkey
•Replace the handset
•Press handsfree button
if in handsfree speaker mode
OR
OR
•How to redial a call ?
•To redial last number, click
the Redial button
*A soft key is a phone key that has a different function depending on the phone status
Basic telephony features (2)
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•How to mute a call ?
•Press the Mute button.
The microphone is muted
(with the handset and in
handsfree state)
•How to set a call on
hold ?
•Press the Hold button.
Music is played to the
caller.
Basic telephony features (3)
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•How to transfer a call ?
Blind transfer (1)
You transfer the call
without speaking to the
3rd person and you forget
the call
Warm/Attended transfer
(2)
You first speak to the 3rd
person before transferring the
call
2 options
Basic telephony features (4)
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Press Trnsfer softkey during call
OR Transfer button
The active call is set on hold
Enter extension to transfer to
What the 3rd party sees :
• when you talk to 3rd party: 3rd party sees your extension
• when the call is transferred: 3rd party sees initial caller ID *
When 3rd party answers :
Press Trnsfer softkey
OR Transfer button
* The feature depends on the configuration
•How to do a warm transfer
Basic telephony features (5)
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Press the blind softkey
3rd party sees : initial caller ID
Call is connected to the 3rd party
•How to do a blind transfer ?
Press Trnsfer softkey during call
OR Transfer button
The active call is set on hold
Enter extension to transfer to
Basic telephony features
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