Polycom SoundPoint IP 450 User manual

SIMPLYBITS.COM | [phone] | 5225 N. SABINO CANYON ROAD, TUCSON, AZ 85750 V13.03
Item
Description
1
Message Waiting Indicator
Indicates new Voice Mail messages.
2
Line Indicators
Multi-color LEDs display the dynamic call state and remote user status.
3
Line / Speed Dial Keys
Use these buttons to access up to three phone extensions or speed dials.
4
Scroll through displayed information or options.
Selects a field of displayed data.
5
Speakerphone Button
Toggles the hands-free speakerphone mode.
6
Feature Buttons:
Access important features using these buttons.
Access phone features and customization.
Access Voice Mail.
Dials most recently dialed party.
7
Microphone Mute
Toggles the Mute feature on or off.
8
Hands-free Microphone
Picks up audio during a hands-free speakerphone call. Place the phone
on a hard, flat surface for best results.
9
Volume Keys
Adjusts the volume of the handset, headset, ringer and speakerphone.
10
Keypad
Provides the digits, letters and special characters in context-sensitive
applications.
11
Headset Button
Toggles the headset mode for the optional headset.
12
Hold Button
Places a call on hold or resumes a held call
13
Speaker
For ringer and hands-free audio output.
14
Soft Keys
Labels change automatically to identify their context-sensitive features.
15
LCD Screen
Shows information about calls, messages, soft keys, time, date and other
relevant data.
16
Hookswitch
When the handset is returned to the cradle, this button is depressed to
hang up the active call.
Basic Features
To Place a Call:
Lift the handset, dial the extension
or phone number, and then press
the Send soft key.
-OR-
Dial the extension or phone
number, and then lift the handset.
Press the button, dial the
extension or phone number, and
then press the Send soft key.
-OR-
Dial the extension or phone
number, and then press the
button.
Press the button, dial the
extension or phone number, and
then press the Send soft key.
-OR-
Dial the extension or phone
number, and then press the
button.
To Answer a Call:
Lift the handset to answer the call.
Press the button -OR-press the Answer soft key -OR-press the flashing Line
key.
Press the button -OR-with the headset mode activated, press the Answer
soft key -OR-with the headset mode activated, press the flashing Line key.
To Reject a Call:
Press the Reject soft key—the call will immediately be connected to the voice
mail configured for the ringing extension.
To End a Call:
Hang up the handset -OR-press the End Call soft key.
Press the button -OR-press the End Call soft key.
Press the button -OR-press the End Call soft key.
To Redial the Last Call Placed:
Press the button—a call to the last number dialed is attempted.
To Mute a Call:
Press the button—the call will be muted and the LCD screen will indicate
that the call is muted.
To Place a Call on Hold:
Press the button -OR-press the Hold soft key—the call will be placed on
Hold, the LCD display on the phone will change to indicate that the call is on
Hold, and the hold icon will display for the Line that is on Hold.
To Resume a Call on Hold:
Press the button -OR-press the Resume soft key -OR-press the Line key
for the held call.
Quick Reference Guide
Polycom SoundPoint IP 450

SIMPLYBITS.COM | [phone] | 5225 N. SABINO CANYON ROAD, TUCSON, AZ 85750 V13.03
Basic Features (continued)
To Conference in a Second Party:
Establish the call with the first party (either by calling the first party or after
answering the call from the first party).
Press the Confrnc soft key.
Call the second party—wait until the call is answered.
Press the Confrnc soft key again—all parties are now connected.
To Perform a Blind Transfer:
Press the Trnsfer soft key.
Press the Blind soft key.
Dial the extension or phone number of the transfer recipient and then press the
Send soft key—the call will immediately begin to ring on the recipient phone.
To Perform an Attended Transfer:
Press the Trnsfer soft key.
Dial the extension or phone number of the transfer recipient and then press the
Send soft key—wait for the transfer recipient to answer the call and announce
the caller.
Press the Trnsfer soft key again—the call will be connected to the transfer
recipient.
To Configure & Enable Always Forward:
From the idle screen, press the Forward soft key.
Press the and buttons to select Always Forward, and then press the
Select soft key.
Enter the destination extension or phone number you want to forward all calls to
in the Contact field, and then press the Enable soft key—the status line of the
LCD display will begin to scroll and display a message, “Call Forward Enabled”
and an animated call forward icon will display next to the forwarded line.
To Enable / Disable Do Not Disturb (DND):
Press the button.
Using the soft keys, select Features Do Not Disturb—a message “(X) Do Not
Disturb” will begin to scroll on the status line of the LCD screen, and a flashing
icon will appear next to the Line key to indicate that DND mode is enabled.
To Park a Call:
During an active call, dial #72—the system will respond with a prompt indicating
which parking lot number to dial to retrieve the call (780x).
Listen to the system prompt and remember which parking lot location the active
call has been assigned.
To Retrieve a Parked Call:
Dial the parking lot location (780x)—the parked call will be connected with that
phone.
Voice Mail Quick Reference
When the phone receives a new voice mail message, the phone will play a warning tone
(which will repeat every 4 minutes), the Message Waiting Indicator (MWI) red LED will
flash and a new message icon will appear next to the Line key for the extension that
received the voice mail.
To Listen to Voice Mail:
Press the button—a summary screen will indicate how many new
messages have been received, and how many old messages are being saved.
Press the Connect soft key—the phone will connect to the voice mail box.
To Access Voice Mail from a Different Internal Phone:
Dial 7999—the system will prompt for an extension.
Dial the extension—the system will prompt for a password.
Dial the password—the system will prompt with the Voice Mail Main Menu.
Voice Mail Main Menu:
1 New Messages (or if no New Messages,
Old Messages)
2 Change Folders
0 New Messages
1 Old Messages
2 Work Messages
3 Family Messages
4 Friends Messages
# Cancel
3 Advanced Options (used only during
message playback)
* Return to Main Menu
0 Mailbox Options
1 Record Unavailable Message
2 Record Busy Message
3 Record Name
4 Manage Temporary Greeting
1 Record Temporary
Greeting
2 Erase Temporary
Greeting (available only
if a Temporary Greeting
is present)
5 Change Password
* Return to Main Menu
* Help
# Exit Voice Mail
Options During Playback (any folder):
3 Advanced Options
1 Send Reply (available only if
message was sent or
forwarded from an internal
extension)
3 Hear Message Envelope
* Return to Main Menu
4 Play Previous Message (available only if
multiple messages present in current
folder)
5 Repeat Current Message
6 Play Next Message (available only if
multiple messages present in current
folder)
7 Delete Current Message
8 Forward Message to Another Mailbox
9 Save Message in a Folder:
0 New Messages
1 Old Messages
2 Work Messages
3 Family Messages
4 Friends Messages
# Cancel
* Rewind 3 Seconds
# Skip Forward 3 Seconds
Options After Recording a Message / Greeting:
1 Accept the Message / Greeting
2 Listen to the Message / Greeting
3 Re-record the Message / Greeting