Polycom VVX 500 User manual

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia
1300 0 JINGL
1300 0 54645
www.jingl.com.au
PolyCom VVX 500

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia
1300 0 JINGL
1300 0 54645
www.jingl.com.au
Configuring PolyCom VVX 500
1. View and record the unique MAC address of the handset which can be found at the
base of the handset.

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia
1300 0 JINGL
1300 0 54645
www.jingl.com.au
2. Logon to the jingl web portal, using specific customer domain URL
https://’customer’.jingl.com.au
Enter your User Name and Password
Presented with Dashboard

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia
1300 0 JINGL
1300 0 54645
www.jingl.com.au
3. Select and click the Settings / Handset menu
4. Click on “Add new”
In general tab, choose and enter extension number and a display name

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia
1300 0 JINGL
1300 0 54645
www.jingl.com.au
5. Select and expand Provisioning tab. Enter the MAC address of the phone
6. Select and expand Hardware Type. Select the phone model as “Polycom VVX 500”

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia
1300 0 JINGL
1300 0 54645
www.jingl.com.au
Click Add to finish your extension configuration.
7. Connect your phone on the network with a DHCP server, and find out phone’s IP
address.
On handset press Home > Settings > Status > Network > TCP/IP Parameters.
8. Use a compatible browser to browse the phone web menu using phones IP address

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia
1300 0 JINGL
1300 0 54645
www.jingl.com.au
9. Login to the web interface with admin user (default password is 456)

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia
1300 0 JINGL
1300 0 54645
www.jingl.com.au
10. Browse to settings Provisioning Server

Head Office:
Level 1 21 Shierlaw Ave Canterbury 3126, Victoria, Australia
1300 0 JINGL
1300 0 54645
www.jingl.com.au
11. Select “HTTP” as Server Type
Enter “tftp.jingl.com.au” as Server Address
No Server User and Server Password required
Expand DHCP Menu
Ensure Boot Server is set to “Static”
Ensure Boot Server Option is set to “160”
Ensure Boot Server Type is set to “String”
Ensure Option 60 Format is set to “ASCII String”
Click on the save button
12. Restart the phone for the new settings to take place, the phone will download and
configure all settings from the provisioning server as well as any necessary firmware
files.